Reviews 807 Page 5 of 9
Filters:
Rating
Language
Sort:
Most recent
B
4 years ago

I was there today returning footwear and had a lov...

I was there today returning footwear and had a lovely experience with Yassiel at the register.
She was warm, happy and fast. And then I purchased something else and Salma at the register was also happy and kind. They have a great staff.
Love Paragon!

M
4 years ago

This a great sports gear store! My trainer sent me...

This a great sports gear store! My trainer sent me here for boxing gloves and hand wraps. When it came to boxing gloves they didn't have much of a variety but they did have some. They had plenty of hand wraps that I purchased but I had to pass on the gloves because I was looking for the 100% leather boxing gloves at a reasonable price and I didn't find it here. They also have a great shoe selection on the 2nd floor.

D
4 years ago

Great and convenient place for a broad selection o...

Great and convenient place for a broad selection of spring goods to fit almost every budget. They also have ski/snowboard trips in the winter, as well as meetups for yoga and fun runs throughout the year.

T
4 years ago

I find the prices to be a hair higher than other s...

I find the prices to be a hair higher than other sporting good stores in NYC and especially compared to online retailers. The prices become a deal when they have sales- particularly during their warehouse sale (I think that happens once a year...in the fall?). The sales staff is also pretty knowledgeable. I do have to say, however, that when I went there to check out the winter jacket sales recently, I was overwhelmed by the amount of products they had. The selection was almost too big. Some might enjoy having such an array of jackets, but I found it difficult to even walk around such tight quarters, let alone examine the selection.

J
4 years ago

Although I could not find what I was looking for, ...

Although I could not find what I was looking for, I was very surprised how kind they were in the store and willing to help out. I would definitely recommend Paragon Sports to anyone.

A
4 years ago

If you need anything from summer to winter gear fo...

If you need anything from summer to winter gear for any type of terrain or weather conditions, this place has it. Friendly and knowledgeable staffs are there to help you with your questions or concerns regarding your needs.

C
4 years ago

The sales people was very nice the help me find my...

The sales people was very nice the help me find my son size they was out so the looked in stock and went on line to get it for me they just wasnt like oh we have no more they went out they way to help me and even try to c if I can get a dis count on my son coat thank you

B
4 years ago

Large store with helpful and friendly staff. Does ...

Large store with helpful and friendly staff. Does not always stock a wide variety of colors/styles of certain items, so other outdoor retailers may be a better option if you're looking for lots of choices. I've purchased cleats, hiking boots, socks, various bags and gear from here and have been satisfied. Occasionally there are emails with coupons if you sign up for the mailing list.

V
4 years ago

1) Did not honor store-provided coupons: "20% off ...

1) Did not honor store-provided coupons: "20% off full-priced running footwear/apparel/accessories" could only be applied to one piece of specifically labeled merchandise, rather than what this coupon usually means: any running stuff you buy in this purchase is going to be 20% off.

2) Customer service told me to eff off, because it wasn't her problem. Then mentioned that a LOT of people had been bitching at her all day about it. Thanks, lady.

3) This store doesn't have actually useful outdoors/sporting gear if you aren't a rich person who wants to look chic doing tennis, yoga, or skiing. There were no large-ish womens' shoes, nor did they have a single sports bra that would have handled my average cup size in any sort of sport that has more impact than yoga.

A
4 years ago

This store has a pretty large amount of name brand...

This store has a pretty large amount of name brand options for most if not all outdoor activities and active sports. The perk of this place is the staff knows what they're talking about and they're really helpful. They also provide price matching which is super. You may need to get a manager to approve it though. If you're looking for quality items to use often and over a long period of time, I would shop here. If you're looking for something generic and less expensive then you might want to go to a department store like Burlington or Marshalls.

J
4 years ago

Really helpful staff, no rush or pressure as I nee...

Really helpful staff, no rush or pressure as I needed to try several sizes to find the right fit trainers (sneakers).

Great selection of brands and they seemed to have a lot of stock including Saucony which is why I specifically went there.

L
4 years ago

Been here before but this time wow. Yvette helped ...

Been here before but this time wow. Yvette helped me out in a few departments mainly men s running but she knew everything! even helped me immediately find those energy gel cubes .... in 2 seconds she turned around and had me in front of this amazing product I hadn t found in 5 years or longer. Bravo Yvette amazing. Thank you! And thanks paragon for the best sports stock in nyc.

L
4 years ago

I went in to buy the & handwarmers in multipackage...

I went in to buy the & handwarmers in multipackages. They had exactly what at needed at a very reasonable price. All the staff & cashiers were helpful, professional & courteous. I really appreciated that Covid-19 protocols were in effect. Great store & I highly recommend.

E
4 years ago

Wasted half a day on the incompetence of this stor...

Wasted half a day on the incompetence of this store. I will never shop Paragon again. Ordered some shoes online for in store pickup. After calling twice to verify, went there during my only time off to find the wrong shoes in the wrong box which could have been easily prevented by someone actually looking in the box.

O
4 years ago

When I bought my ice skates here I got "Free Lifet...

When I bought my ice skates here I got "Free Lifetime Sharpening". Recently I decided to use it first time, I was sure, it must work, because "Paragon is not cheap place", it has good reputation... Aha.. Guess, what? "We do not provide Free Lifetime sharpening anymore"... :)

N
4 years ago

Good

D
4 years ago

Paragon is like the Best Buy of sporting good stor...

Paragon is like the Best Buy of sporting good store. It has all the basic generic brands for the general consumer and tourists who flock there like it is the 'only' sporting goods store in the city. If you want something of better quality, best to go to your specific needs (tennis a tennis shop etc). The staff is friendly and generally knows about the products you are looking for just without the blue shirt and khakis.

L
4 years ago

spent 15 mins searching the maze of overpriced goo...

spent 15 mins searching the maze of overpriced goods looking for caribeeners.Was eyeballed by what I would guess are a few workers but never offered any help.

After finding them on my own,behind a counter, I waited for 10 mins as 3 workers chatted up girls five feet away,paying no attention to me,offering zero help until I left.Needless to say I won't be spending money in this overpriced,unhelpful rabbit warren ever again.

S
4 years ago

The prices at Paragon are higher than they are at ...

The prices at Paragon are higher than they are at other places, but they do have a lot of items that aren't carried at other stores in NYC, and I often end up going here when I can't find the boots I want at REI.

C
4 years ago

The largest selection of sporting goods and appare...

The largest selection of sporting goods and apparel in the city. Be mindful of the pricing and definitely shop around. You may find great deals in the store but some of the items are priced much higher here than elsewhere.

F
4 years ago

Top shelf sports store. But, I found it a little d...

Top shelf sports store. But, I found it a little disappointing the fact tjat the most impressive aspect are the prices. No doubt there is a lot of quality there, but I had hard time finding the right value for me.

M
4 years ago

The best customer service I've ever received at a ...

The best customer service I've ever received at a sports store. Each person has in depth knowledge of their department, and can offer useful advice on any activity you may be using the equipment for.

A
4 years ago

Ok

K
4 years ago

This is an absolute beast of a store. The display ...

This is an absolute beast of a store. The display and the availability is vast. Variety is key to a supply store. Paragon has got them! Check them out. You might be stuck in the store for a while. The staff make it an awesome experience!

P
4 years ago

Great

R
4 years ago

I stopped by Paragon yesterday to exchange a pair ...

I stopped by Paragon yesterday to exchange a pair of boots and was greeted by Asha. She was very patient and after telling her what I was interested in, she brought back 4 different possibilities. Most customers don't realize how many brands are offered and the time it takes to find the proper size and style. And most patrons don't put the shoes or sneakers back in the box if their not happy with the fit, giving the staff more work. Please be patient when visiting the footwear department, it's not an easy task for them to give 5 star service.

j
4 years ago

The experience at paragon sports is awesome it's s...

The experience at paragon sports is awesome it's so huge and has evrerything you could imagine in sporting goods i recently baught a pair of ice skates from there and they are so profesional at helping people,the store is huge with 3 floors it's awesome !

O
4 years ago

I have to agree with the reviewers that say the pe...

I have to agree with the reviewers that say the people working the floor there have a bitter and inexcusable attitude. I've gone to Paragon to buy several times, but only once did I ask for help from a rep when I went to go buy an item behind the counter. The person threw down two versions of the item with a scowl. I asked him what the difference was between the two and how to use them to which he answered. "one is wearable". While turning his head to look at someone else. He didn't answer the part about how to use it, but he was being so rude, I figured I'd be better off figuring that out on my own. So I went with the cheaper item, he told me how much it was. Then TWICE over the next few minutes I tried to give him money for it, but he was busy looking at something else so he wasn't paying attention. I then said, "Here." so he would actually look at me and then with an attitude of annoyance said- "You need to pay HER over there." As he pointed to a woman a yard and a half away down the counter. She wasn't behind any cash register ( the register was behind both of them in the middle) so how I was supposed to know I had to walk over to her to pay is beyond me, but this guy acted like I was a complete moron for not knowing this. The girl who rang me up wasn't that much more pleasant either in our 5 second exchange. I couldn't believe I had actually spent the time and money on a cab to go to this place. Next time I'm sticking with buying from Amazon.

V
4 years ago

Over the last decade my husband and I have purchas...

Over the last decade my husband and I have purchased several items from hiking boots to swimsuits here and have always been happy with the quality and price. Staff is friendly and knowledgeable. All our many questions get answered with a smile. Check out is quick and returns/exchanges are easy.

R
4 years ago

Been going there for a number of years for a simpl...

Been going there for a number of years for a simple reason. They actually provide services that only brick and mortar stores can provide. Went there to buy running shoes and it was nice to have someone who knew their stuff help me with picking the right shoes. Thank you, staff. Always look forward to shopping there. It's always been a wonderful experience.