J

Jasmine L

4 years ago

Location is convenient. <br/>The hotel receptionis...

Location is convenient. <br/>The hotel receptionists and concierge were all friendly and professional. The lobby was clean although smelled slightly of smoke. <br/>The blanket cover didn't look laundered and had yellow stains at the bottom.<br/>Fire alarm checks were done sometime between 8 and 9am (maybe in the future do this at 11am when people are checking out ?)<br/>For me, a hotel is as good as it is in returning items you've left behind. I left an old Kindle ( which was a gift and I dearly loved). I clearly remember leaving it on the room table and unfortunately forgot to pack it. I called 24 hours later and the hotel said they didn't find anything. This was very disappointing to me. <br/>I liked the check- in and check-out but considering the dirty blanket covers, being woken with fire alarms and my Kindle not being returned, my overall the stay was not enjoyable. I wouldn't come back.

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