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Teresa VanDyk-Marshall

4 years ago

Lovely, classy hotel. Overall, a great experience!...

Lovely, classy hotel. Overall, a great experience!Yes, some parts feel dated, specifically the wood surfaces throughout the building and the leather in our dresser have a well used look. When we went to take a shower, there was a long black hair on the wall. I mentioned and housekeeping came in a remedied quickly. A toilet in the lobby doesn't flush. Our tub didnt drain exactly right, but the slope of the bath tub made it manageable. The staff said they will address. A LOT of good feedback: all of the staff was very caring, and accessible. The food is very, very expensive from the hotel but we learned that Isadora's Cafe just out front is a jewel of a cafe for really inexpensive "home cooked" dishes. And they deliver, you just have to tip the delivery personnel. The bed was a bit firm for my husband but comfy for me. I loved the plush bathrobes provided for our use. I also loved the good strong water pressure! How unusual to find a great strong shower. There was no coffee maker in the room but they brought us one at our request. Wolgang Puck coffee came with. Views were of office buildings across the way. We were close to trains and buses but enjoyed mostly Ubering and walking to close by shops and Central Park.

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