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What reviewers say about Nilima Roadlines

Generated with AI from 252 reviews on Trustburn · updated 37 days ago

Customers describe a mixed experience, with positive remarks about well-managed travel and clean metro stations alongside frustration over poor customer care, traffic congestion outside stations, and crowded conditions during peak hours.
What does Nilima Roadlines do?

The provided description does not mention any services offered by Nilima Roadlines, so it isn't clear what the company actually does from the information available.

What are the most common complaints about Nilima Roadlines?

Based on the lowest-rated reviews on file, critical reviewers commonly complain about unhelpful or rigid customer care staff who refuse to resolve issues like lost tickets, as well as overcrowding and long queues at ticket windows and security checkpoints.

AI-generated from reviews on this page. Verify anything important with the company directly.

Bhalchandra Dabholkar
Reviews 1

I was impressed, it just took 10 mins from Andheri Station to Sakinaka and that too AC travel and in 30 Rs return ticket. Before 2011 it use to take 1 + Hour to reach from Andheri Station to Skainaka by bus no 310, 392, 329

Ravi Chouhan
Reviews 1

Well maintained. Staff is supportive and friendly. Food counters are available for quick bites.

Vikram Thakur
Reviews 1

The service for the ticket is good at the Saakinaka Metro Station. And the station is also clean. The oscillators are also working properly. The toilet facility is better at the Sabinaka Metro Station. Drinking waters are also available on the station.

Yash Mhadgut
Reviews 1

Very well maintained metro station. One cannot get seat at any time of day towards Andheri although the distance is short. Escalators and lifts available. Located right at busy Saki naka road junction. The station is crowded during peak hours.

Vinodkumar Dubey
Reviews 1

Train is good, Service of customer care is hopeless, no in charge person try to understand the customer need. They are just making fool of customer. Service of metro is excellent. Ur problem is never under stand by the customer care no one is there to help if you have done some mistakes, they treat your money is just of waste

Sudhir Raja
Reviews 1

The traffic outside is manic and hence it's difficult for cars to wait there to pick-up/drop-off passengers. Once you're up the escalator, things are better off. The place is well managed, it's clean and the platforms are easy to access. The ticketing floor had a bathroom, some food stalls. Once on the boarding floor, there are staff and signage to ensure people wait at a safe distance and from my experience, people, now, wait in queues to board. So, overall, in my opinion, three-stars.

KASHIF TANWAR
Reviews 1

As my experience was bad as I losted my coin ticket which was Andheri to sakinaka return was having the paper coupon When I went to customer care office located attached to station I showed the coupon then also he refused to make a new token via this and he told me to buy other one what the use of the paper coupon then Should take care of the passenger as his showing you the proof of paper why rejecting that

Viral Buzz India
Reviews 1

Metro station is maintained by reliance Station is good security checks is also good Tikit rate is higher Rush in the morning and evening Well designed by metro rail corporation Thanks to all f you like my review than press the helpful button thank you so much. And also check out photos. For better experience.

PT 1379
Reviews 1

Sakinaka is center of Mumbai city. You can reach ghatkopar and Andheri by metro in a very less time. Clean metro station. Water and Smooth token ticketing facility. Time saving travelling.

Feroz Ahmad
Reviews 1

It's a well maintained metro station!! FYI 1. The washroom is towards gate no. 1!! 2. Food junctions for small bites!! 3. Bank ATM.. Kotak!! 4. Baggage and security as per norms

Anurag Kumar
Reviews 1

Metro station is clean.takes only 10 mins from Andheri station.but once you come out of Metro ,u will find it difficult to get an auto .mostly autos are not ready to go to chandivali.also honking ia at its extreme at Saki naka.once again i must say,saki naka junction is over crowded place.

Dhyan Sandesh
Reviews 1

Well maintained metro station.. But too much traffic on downside... and rush on weekdays. Construction is also going on the road. Hope in future it will be fully systematic. Overall ok...

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About Nilima Roadlines

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Nilima Roadlines is a leading logistics and transportation company based in Mumbai, India. With over 20 years of experience in the industry, Nilima Roadlines has established itself as a reliable and efficient provider of logistics solutions to businesses across various sectors.

The company offers a wide range of services including road transportation, warehousing, freight forwarding, customs clearance, and project cargo handling. Their fleet of vehicles includes trucks of different sizes and capacities to cater to the diverse needs of their clients.

One of the key strengths of Nilima Roadlines is their ability to provide customized solutions that are tailored to meet the specific requirements of each client. They work closely with their customers to understand their business needs and design logistics solutions that are cost-effective and efficient.

In addition to providing high-quality logistics services, Nilima Roadlines also places great emphasis on safety and security. They have implemented strict safety protocols across all their operations to ensure that goods are transported safely without any damage or loss.

Another area where Nilima Roadlines excels is technology adoption. They have invested heavily in state-of-the-art technology systems that enable them to track shipments in real-time, optimize routes for faster delivery times, and provide accurate information about shipment status at all times.

With a strong focus on customer satisfaction, Nilima Roadlines has built long-term relationships with many leading businesses across various industries such as FMCGs (Fast Moving Consumer Goods), pharmaceuticals, textiles & garments manufacturers etc., who rely on them for timely delivery of goods at competitive prices.

In conclusion, if you're looking for a reliable partner for your logistics needs in Mumbai or anywhere else in India then look no further than Nilima Roadlines. With their extensive experience in the industry coupled with cutting-edge technology systems they can provide you with customized solutions that will help you streamline your supply chain operations while ensuring timely delivery at competitive prices.

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