NH Lyon Airport **** - NH Hotel Group

NH Lyon Airport **** - NH Hotel Group Reviews

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4.1
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Walking distance from Lyon airport, which is one o...

Walking distance from Lyon airport, which is one of the biggest advantages. While external sounds seem to be insulated, the ones coming from within the hotel are not - people walking/talking on the corridors can be heard inside the room. Can be a disturbance when arriving late at night after a long journey, only to be woken up by the ones leaving by the early morning flights. Rooms are clean and neat but pricey.

Nice hotel that deserves its stars. Big room. Prof...

Nice hotel that deserves its stars. Big room. Professional staff Advantage near airport. Underground parking at 100m. Not cheap. 170 the night. Breakfast service very good. A good experience.

Ok

Many visits, always clean, irreproachable service,...

Many visits, always clean, irreproachable service, pleasant and accommodating staff. Restaurant more than adequate, breakfast expensive but buffet varied and hearty. Everything you expect from a hotel what.

Great hotel located within an easy walking distanc...

Great hotel located within an easy walking distance to the airport and train station. Whenever I have an early flight, I always book my last day here because it takes all the transportation guesswork out of making it on time.

The evening reception, I was not satisfied the per...

The evening reception, I was not satisfied the person was very rude especially when we come from a long trip of over 26 hours it is unprofessional! On the other hand, that of the morning nothing to say, pleasant and kind person.

After making me wait a long time because the booki...

After making me wait a long time because the booking was not coming, they managed to give me the room. He says there is public parking around but being at the airport is only for a fee. Make up for it with a large breakfast buffet

Superb in a crisis

Superb in a crisis
Got here late, lots of flights cancelled, place full, we have tricky food allergies, but the dinner was superb and the service charming.

Large and functional bedroom and bathroom, neat.

Large and functional bedroom and bathroom, neat.
First-rate comfort.
Friendly staff, available. For a very reasonable price
The holidays are already starting here!
I highly recommend.

Good hotel and super convenient for an early morni...

Good hotel and super convenient for an early morning flight
Near the airport less than 100m but still very quiet and good room

On the restaurant side, we really appreciated
The breakfast very very good classic buffets but with a lot of choice

the hotel is very good and look luxurious.

the hotel is very good and look luxurious.
the lobby's walls are filled with tons of wine bottles which look amazing to me.
the rooms are quite big and comfort, and despite the fact that the hotel located across the street, it's very sound proof and quite, i must say, i didn't hear any planes at all.

breakfast was good and diverse, and the crew is super kind.

NH chain hotel strategically located at the Lyon a...

NH chain hotel strategically located at the Lyon airport. The rooms are spacious and comfortable. The service is correct and friendly. The price a bit high in relation to other hotels in the chain that are more updated. For others it is correct.

This place is great. Comfortable, quiet and friend...

This place is great. Comfortable, quiet and friendly and just a short walk between the tgv gare St exupery and international airport.

It's actually cheaper to ride the tgv from avignon (10e on ouigo) to tgv Lyon than from the tgv to old Lyon on the shuttle (26e). But worth it. Visit Les Halles Bocuse with room in your luggage.

The food is very good at the nh and the dinnner buffet is an amazing deal.

Way...

Very friendly staff. They accepted our stay withou...

Very friendly staff. They accepted our stay without credit card. Spacious room and bathroom with modern design, excellent soundproofing and insulation. Good range of products in the minibar, with coffee maker, tea, coffee and milk available. Very original entrance into the hotel, subtly interfering with the lounge, bar, and restaurant.

It is back in our island we finally take the time ...

It is back in our island we finally take the time to congratulate you for your professionalism both for the comfort of the room and for the restoration!
A very special mention for the Barman (sorry we forgot his first name) who welcomed us at 10:30 pm when we arrived with a plate of cold cuts and cheese. It was lovely especially after a long trip. Thanks again and see you very soon.
The Reunionese

THE STARS ARE SHINY:

THE STARS ARE SHINY:
THE STAFF DOES NOT INFORM YOU WHEN YOU SHOULD ORDER YOUR ROOM SERVICE BREAKFAST THE NIGHT. YOU ARE RISK OF REMAINING ON YOUR HUNGER AND YOU WILL BE SENT TO SEE ELSEWHERE ...

The hotel is very welcoming with its furniture, de...

The hotel is very welcoming with its furniture, decor, staff ... except for the plants, all artificial. In front of the terminal, difficult to get any closer
Nice view from the room to the airport.
The restaurant: excellent cuisine with however a lot of waiting due to lack of staff: Covid effect or poor management?
To revise the iron whose connection is bare, a little dangerous.

I stayed one night at the hotel as part of a semin...

I stayed one night at the hotel as part of a seminar, when I arrived I found the hotel beautiful and very designer.

But once in the room the joy quickly subsided, the bedding was damaged stained with the broken springs (it was two single beds as a double bed).

The toilet was sloppy cleaning level there (fecal residues in the bowl).

The outlets torn off as well as the torn wallpaper at the headboard and in the living area.

The mini bar is very noisy, I had to unplug it at night to sleep ...

So it was a bad experience ...

Very welcome, nice staff and smiling. The rooms ar...

Very welcome, nice staff and smiling. The rooms are well maintained, the soundproofing very good, the huge bed, the location at the top. The price is very well located considering the services offered.

I do not understand how a customer service can be ...

I do not understand how a customer service can be so touchy. I have just been hooked on the line because I was told that the room I was booking was no longer available after I had spoken to 4 people.

One of the best airport hotels I've stayed in. Mod...

One of the best airport hotels I've stayed in. Modern and stylish rooms. Absolutely fantastic location, you simply walk across the road into a terminal 1 or 2.
Friendly staff. Breakfast from 430am! Also the restaurant has a fantastic buffet for dinner.

Only problem was the internet Hideously slow! I paid 9.90 for premium and had a 5mb/3mb download/upload speed. I couldn't get my work done.

That's all I could fault. Highly recommended!

I have not tested the hotel, but I have rarely see...

I have not tested the hotel, but I have rarely seen a restaurant with such poor service:
- we were 7 to order the dish of the day, one of us had his dish 20 minutes after the others (after 2 remarks to the servers)
- at the next table, a waiter spilled 2 glass bottles on a customer (broken bottles, broken glass not cleaned, and the customer's T Shirt soiled)
- when paying, our table number does not have the correct number recorded in the electronic cash register, the waiters reprimand each other

Cozy place. The decoration is very warm and invite...

Cozy place. The decoration is very warm and invites you to spend hours relaxed. Spectacular attention. The full, varied and exquisite quality breakfast
Spacious rooms do not feel overwhelmed


The great chambres did not sit down

Cozy place. The decoration is very warm and invites you to be relaxed hours. The spectacular attention. The complete breakfast, varied and of exquisite quality
Large rooms do not feel overwhelmed

NH Lyon Airport **** - NH Hotel Group

NH Lyon Airport **** - NH Hotel Group

4.1