Myriad neuroscience Reviews

Edit: lol the reply below is both longer and faster than any I've gotten from my original contacts with this place. It's still a copy pasta from their website though which I had read before contact. So, if you do choose to risk using this company, and have one of the great many problems people list online, just leave them bad reviews and submit a bbb complaint and you might actually have your issue addressed!

Original review: I couldn't even get to the testing phase because their communication and response to questions is so bad that I'm wondering if they deliberately trained people to dodge costs about billing and coverage. After pulling teeth with them for a while, I looked up reviews and complaints and am very glad I'm not going through with it. Seems like falling for their misinformation campaign is a great way to lose money on unhelpful testing and the only way out of it is through the BBB if that even works. Pass.

WARNING DO NOT TAKE THE GENESIGHT TEST

My wife was offered this test by Carolina Partners in Raleigh, NC. She had a nervous breakdown recently and was in a weakened mental state. The provider at CP gave my wife the false hope that she could be treated more effectively with it. She was told it would keep her out of the medicine trial-and-error method and the awful side effects that come with it. She was also told the maximum she would pay would be $330 IF insurance didn't cover it; she was told insurance usually will pay.

Our insurance ultimately denied it, costing us $330. The test results were never used to treat her because she was transferred to another provider's care! When I gave her new Psychiatrist a copy of the report he called it dubious and threw it in the trash! He said it basically only listed metabolic rates for medications. Which tells you nothing of how well you will tolerate it or how much benefit you'll get.

Recently had the GeneSight test done for my ADHD son and what a rip off. $330 is a lot of money for us and the test told us absolutely nothing. If you have lots of extra money laying around then go for it, otherwise think twice!

My experience is different than many below. I researched this test and requested that my doctor order for me. The results guided my doctor to the medications that I was genetically more likely to tolerate and do better. I am feeling better after medication switch.
I called Customer Service to find out the cost to me based on my insurance and household income. I chose to proceed. I did receive an EOB from insurance that showed the cost but that is not what the insurance reimburses Assurex nor what I am responsible. I received a bill from Assurex 2 months after my test was completed for the exact amount quoted. I'll happily pay for this test as it has helped my doctor find the right medication for me. No more trial and error.
For those with billing issues, I'd recommend calling Customer Service to discuss options.

This test was extremely helpful in getting me on the right medication for my individual tolerance level. After my provider explained the testing and billing process, I agreed to move forward with testing. Had results back in just a few days, which helped to get me on the right dose of the right medication as quickly as possible. I couldn't be happier with it!

A waste of money and a scam. They tell you they ll contact you if it s more than $330. So guess what? It s always exactly $330 even after your insurance pays them. Results are worthless and there are presently insufficient peer-reviewed studies to show that their test are useful or necessary.

Hate to write a negative review, but this service was of absolutely no value in our case. VERY expensive, too. It seems like a sound idea. Perhaps it helps some people. Only thing affected in our case was our bank account, unfortunately.

extremely helpful test, i started the process and was tested and my doctor explained to me the importance. now my wife and my daughter have been tested. people don't realize how important it is to know how your body metabolizes medication, or responds. Service and billing were smooth through all tests - 5 stars

AssureRx Health is an amazing place to work! I'm a software developer here and the atmosphere is upbeat and exciting. The lab is very cutting edge and really neat to go through. It is also really gratifying to know your work is helping so many people!

test was great and directed them to exactly what my son needed. My insurance was more than willing to cover the cost and approved the testing. HOWEVER, the insurance claim requires doctor notes and medical history to be submitted with the claim for payment. they did not do this and insurance gave them 45 days to resubmit with explicit instructions. they waited 18 months to resubmit and were denied payment. they are now trying to collect $6000 from me. insurance company instructed us not to pay because they cannot legally bill for something they did not bill correctly. I have a feeling this is going to be a long battle!!!