Mtc Logistics Review

They took about 4 hours to load me. Not sure what their problem was. Other than that no complaints.

They play to much take breaks more then they should unloaded for over an hour n still here the load was all the same product not a good place to come to

Was told when got here they would call me with a door. 8 HOURS later still no door a i am looking at at least 7 empty docks 5 right in front of me

The worse customer service and the worse place to pick up load here, came here at 10:05am to pick up my load and now is 03:09pm still waiting for my paperwork.

Super good people got unloaded in 20 minutes thanks

This has to be the worst place to pick up at i have.no idea how they stay in business other drivers at my company refuse loads picking up here been here over 6 hrs ran out of hrs lady says cant park here but reading responses from management here blaming it on covid seems like to me they take breaks come outside to be smoking every 15 minutes i know people could care less about us drivers but this country stops without us plz don't just respond that its covid fix it

Overnight parking, decent folks. This is a crossdock for ocean containers so your load time can be delayed if a can doesn't make it on time.

At check in office the lady need to do her job seriously bcoz driver have no all day I m waiting at the window for 20 mint she watching her phone and texting

I've been here only once and it was my experience that they won't load early, but they are punctual and efficient.

6 hours to get loaded... 1 hour to get your paperwork, another 15 min waiting for the guy to seal you up.
Slow employees.
Two stars for it being a clean facility and easy parking.

If we keep coming to company like this we aren t going to survive at all with all the new laws & ELD , they actually take 10-12 hrs to load/ unload & charge u late fee if u late then they don t care when u arrive at window take there time to serve u. Please it s a humble request to drivers avoid avoid & don t look at gud review it s might be paid.

Easy and quick loading. One of the better shippers I been to.

If you could get service like you do here life would be a lot easier as a truck driver I checked in and I was leaving within the hour very satisfied unlock some places the lady stays in the office when you get loaded or unloaded you do not have to wait for 30 minutes for somebody to come back to their desk that lady does not leave her desk again very satisfied

Terrible place to load took all day to get loaded appt@0500 got to a door @830 didn't get a red light til 1230pm didn't get green til 4pm I will give a star for having available overnight parking

It's difficult to get to but they got me loaded inside of two hours.

Always behind schedule. 4 hour detention. 10am appointment. I'm still here in dock 26. Light green. Waiting for a call from inside to sign my bills. I guess covid 19 has a part in this?

Easiest loading and correspondance I've had in months.
Now....I haven't UNLOADED here so....thats where we usually lose hair, patience and lots of money we should get paid from these scumbag food distributors and Lumper (dis)services. Maybe they are good I dunno.
Friendly and overnight parking so I am f'n thrilled.

My appointment was for 2230. I arrived at 2155. I was supposed to be picking up 7 pallets weighing 18,600 pounds. I parked off to the side like I was told to. Then I went to check in. The woman behind the glass was rude in my opinion. She acted like she was doing me a favor to talk to me. That however didn't stop her from chatting it up with the other female that was in there. Apparently their personal conversations are more important than the job they're supposed to be doing. After that, it was pretty much hurry up and wait. I got a phone call close to midnight telling me to back in door 22. My next phone call was just after 0600, telling me to come in and get my paperwork. Once again, the person behind the glass was very rude. They took over 8 hours to load 7 pallets! I won't be returning here anytime soon!

I am only giving 2 stars because of access to parking. Other than that, this is a totally BS customer. I have seen reviews by other drivers and the response of the company rep. Sadly, the same issues pointed out by many drivers seem to keep happening, which means there is no hope that our reviews would change anything except awareness by other drivers. At least people would know what to expect.
As I type this comment, it has been 2 hours 40 minutes since they put me in a door. They haven't started loading me. God knows how long it is gonna be. Lady at shipping says they r picking up the products...

NIGHT PARKING OKK ..Nice PEOPLE ..CHECK IN EARLY OKK ..UNLOADING FAST ..NICE STAFF

Nice, clean facility, free coffee, clean restroom. Fast loading.

Fast in and out for delivery. Checked in 9:45 PM out by 12:00 midnight.

Nice people, but very slow loading, I checked in at 9:40 am for 10:00 am app, they put me on the door right away, I was loaded at 7:00 pm

Over 3h waiting for door, rude people work here , terrible place to go

This is another place that is struggling with getting drivers in and out in a timely manner. Simply put, arrived at 6:30am on 9/21/2020 for a 10:00am appointment and was assigned a door at 10:30am. Receptionist was super friendly, but that s where the story goes south. It is 7:00pm and trailer still has not been loaded. Loading process hasn t even begun. Delivery appointments are blown now, but the excuses for delays are readily available. I ve been told that the dock workers have went to lunch, they ve called out of work and are short-staffed. At this point, I ve been here for 12.5 hours and counting. I will likely be spending the night here tonight. This is another place to AVOID COMING TO AT ALL COST.

Anyone who one pick up load here take napp fo 8hrs so slow horbel pls

Loading was okay. But hear me out, this lady at the receiving desk named Jenn had nasty attitude, I walk in and saying GOOD MORNING and she had the audacity to throw the clipboard to me and saying SIGN THERE not even a please or whatever. The only reason I m giving even a three star review is because of this other lady name BRITTNAY-she was way to nice and professional and respectful.

The place is ok quick unloading well for Me that day there weren't that many trucks there that day also over there you back in with the trailer door shut.

7 h to load... nice people tho... thats why 2 stars...

great overnight parking
Yea slow & worthless comming here early in my case my appointment was for 11pm got done @2am
I'm not doing this load anymore going to Florida

7:30AM still here 1:30 PM.

^they counting ^ from 10:00 AM seal container merchandise

Don t even can here

They loaded to the my truck faster than usual but they're unprofessional

Came in at 2am and checked in for 8am appt, got a door 5h after my appointment time ( after going in 4 times and arguing with them) . It's been and hour now since they "started" unloading and I haven't felt them going into the trailer for a 40 minutes now... people are rude and trashy af. I wish I could give them 2 stars for overnight parking but they are so terrible that 1 star is too much . Don't waste your time coming here!

They take a long time to load you up and when your papers are not even called you have to be attentive the whole time you are there if not there you will have some parking inside

A disaster. My appointment was at 10 am, they give me a door at 12 and started to load the truck at 4pm, I finally leave the place at 5:30pm. 7 hours waiting !!!

Checked in 2100 for a 0800 appt next day and still here 11.5 hrs later.
Couldn't try to fit me in.
6 trucks came into shipping
Not good.

IN & OUT in 1h

Loading appointment at 11am.
1. Checked in 11:06am
2. On the door straight away
3. Loaded 12:10pm

TOTAL 1h loading time, pretty good on my books

NEVER WILL LOAD HERE AGAIN FOR ANY MONEY!
Arrived at the facility at 2:30pm when our Appt was at 2:30, since they let people by one in the office to make a check in, and there was a line of people, driver made official check in at 2:45, basically 15 min later then his Appt time. Now he is waiting 12 hours and still didn't get a door while reefer is keep running at -10F to keep reefer preecooled. Freaking jerks...

Got here early. Sat in dock over an hour before even locked in. Took another hour to load 8 pallets. Turned green over an hour ago and still waiting on paperwork. ONLY 3 trucks back here on freezer side. 1st and hopefully last time here.

The slowest and WORST PLACE ever. Appt at 19:00. Got here 18:55 and in a door by 1:00 am. checked 02:00 am and have not even started loading me because just 1 pallet not ready why you make appointment then early. Finale check out 4:30 am to OH 6:00 am appointment time :#

They will let you to check in early but you have to wait till your appointment. Overnight parking is great option for that area. The only thing I didn t like.... women are not polite in the shipping/receiving office

Worst place to load ever was there almost 9 F$&@?! hours just to get loaded..... their work ethic is laziness to its fullest hope I never come to this hell hole ever again

I read the reviews and expected a long wait.... I arrived at 1210am for a 5am appointment. Shipping and receiving girl was extremely nice and polite. Had a door at 1230 am loaded at 556am.

Had a 10 am appt... lady behind the desk is very polite... but here it is 1230 pm and still not in a door... 20 hours to reciever gonna be hard to make delivery on time my clock just keeps ticking away

Lazzy people work at shipping and receiving office, they don't care about appointment time.

Would get 5 stars, but location a little tricky to get into. They are marked well once u get on right street.

if he could not give any stars from 2 pm and 8 pm and still I an not finished loading SPEND THIS IS DENIED IN BICYCLE CASCADES

Strictly please try to avoid this facility they don t have any clue wat is trucking. I wish I could give them -10.

I am due to pick up a load out of here, in 2 days. If they depend on containers from over seas, to load trucks, then they should be prepared to cut product from a load, and not hold up a driver. I will be picking up for Aldi's, going to Springfield,Ohio.
I will give them 3hrs, after that they can remove whatever product they did load and I will leave. I don't play around with these whse, they're too many places to get a load from, that we don't have to put up with this. I will give an update, on the day of p/u.

There is a 'Do not enter' sign at the end of the docks. Heed those signs. Trust me, you do not want to find out the hard way why thise signs are there

This place is defiantly full of lazy workers. It really doesn't take 8 hrs to unload one truck. Perhaps th3y all get paid by the hour that is the reason

The slowest place ever. Appt at 23:00. Got here and in a door by 22:10. It s 02:15 am and have not even started loading me. Will have no hours left to drive and will be late to deliver. Why make appointment times if you can t keep them?

Lazy guys. Waiting time 12 hr. Never come back here.

Slow. Bring food. 2 hours past may appointment and still not backed into a door.
Update
Still not backed into a door. Appointment was at 12 checked in at 1130 now its 8. Was told no room in the warehouse to unload my product. Last time I'm coming here.

Must have a 5 digit entry number, Q12345 which is also a Pick Up number or PO. Number.
Must show CDL when leaving to get bills, they copy info into a computer base.
They had no idea what a TWIC was and would not accept it as an ID.
The CDL is part of there protocol I was told....all though...they handed me the seal and told me to seal trailer...no supervision..and bills had no trailer number on it. Some security protocol, how did they know I even put seal on trailer !

Slow at giving a door most of the time and very slow loading. Lady at desk makes you stand in front of her for about 5 minutes before aknowledging you, while she talks to coworkers about anything other then work.

Super nice people great place first time here picking up in and out in 3hrs and I was early for my appointment

Appointment 06/11/20 by 9pm
Check in same day early by 2;30pm
Now is 06/12/20 time 7:45am still nothing.
That's please NEED ORGANIZED ASAP.
with loading system .
They told me. We don't have a door for you!!!!

Arrived 2 hours before appt, didn't do any good. However, I got a dock 10 min before appt, was loaded and out the gate 45 min later.

Giving a second star because of the friendliness of the employees, otherwise would only be one. They do have overnight parking, not a bunch, but a decent number of spots. Backing into doors a little tight, but been to much worse. Loading time, some of the worst I ve experienced. Arrived early, 5:40pm, appt. time 11pm, finally in a door at 4am next morning, loading finally started at 8:30am and out the gate by 9:10am. Watched many trucks come in after me and leave before me, even after already in a door. Make sure you bring some food with you, bathroom available.

Missed 330am apt.no confirmation number. Waited until dispatch and broker come in. Finally got correct number. They told me I'm a work in and they will call. I check back around 1415.then they give me a door. $320 for lumper. $228 for overtime fee aka late fee. Also @ pu lumper was $319. Depart 1700. 1st and last time here.

Nice people that know what there doing. Took a while to get loaded. About 4 hrs. Overnight parking allowed during weekdays. Closed on the weekend.

Checked in at 11:30, and it's now 2:45. Went and checked to see what's going on and all I could see was people sitting around chit chatting in the office. Avoid this place by all means.

Not bad when you have all your paperwork. In and out in 2 hrs dont be late they charge