Motorcars Honda Review

We had been searching for a new Odyssey Van for over a month. We did our research. We purchased 2 previous vans from Classic Honda, but this time we were surprised by the price offered. I decided to try one more time to search on line to find a 2013 (they are non-existent) then I received an e-mail from James Pettit at Motorcars Honda. I gave him a call, explained what we wanted. He gave us a very fair internet quote. Within 24 hours, we purchased a van and it wasn't that "dreaded" car sales experience. Not once did I hear "So what can I do to put you in this van today" James was pleasant, and not pushy. He listened to what we wanted and that is exactly what we go. The finance department was exceptional friendly and everything was explained in understandable detail. It was worth our 72 mile round trip! THANKS JIM!

Jock (?sp) and TJ were very courteous and friendly when dropping off the loaner car. The process was quick but thorough, even though it was late (after 10pm). Thank you for making it easier for us.

Absolutely phenomenal dealership. I've had my accord serviced here several times and every time the staff was excellent, quick, and kind. It was time for a new vehicle and there was no doubt in my mind where I wanted to shop. We had the pleasure of working with Michael in sales and David in finance who were both exceptional. Michael was kind, patient, knowledgeable, and we enjoyed meeting and working with him. David in finance was a pleasure and knowledgeable and kind as well. We could not have asked for a better car buying experience and working with people that made you remember that car buying can be fun again. Michael and David are assets to your company and we thank you. We will never go to another shop for service or place to purchase a vehicle.

Best experience in a dealership I've ever had. Thank you Roberto and Honda team!

I always feel comfortable and respected by all staff

Adam did a great job keeping me apprised of what was going on with the car.

I had Cierra McNickels, super sweet and professional, got me exactly what i was looking for in a speedy time. Even the process before the appointment was very consistent and professional.

Brought my car in without an appointment for tire drama. C'ontae Prescott and service techs were professional and quick and very helpful. Great job!!

Did not tell honest description of used car. It was junk and we had to drive 2 hours to see it.

I had an amazing experience at Motorcars. While I waited I was able to sit in the Platinum Lounge and enjoy food and drinks and a nice view. Georgiann helped me and treated me like a princess! I will most definitely come back to Motorcars for everything I need.

My wife and I have been been working with this dealership since 2004. Sure, nothings perfect in life but I would like to comment that when we did have an issue, Georgiann would always go out of her way to make things right. Not only does she know and do her job well, she is an exceptional and good hearted human being. In todays world, you can not ask for more than that.

I met with Rich Klimkowski to discuss my options for the end of my lease and walked out with a brand new CRV! Rich was so helpful and professional and made my second leasing experience with Motorcars Honda super easy. I will continue to recommend Motorcars to anyone I know looking for a car. The entire team there is knowledgeable and willing to help. I know they were there well past closing to get my car ready for me and I appreciate that I was not rushed through the process. The roses in my car were such a nice gesture! Thank you for everything!!!

I love this dealership
Specially Shaul
He is lovely,friendly,hornest and "handsome"
I got very good deal from him
Come to Shaul u won't be disappointed
Promise

My girlfriend and I went in to get a model defect taken care of on her car. The service staff quickly went to work. The desk staff was very polite and respectful. We waited about 35 minutes in their amazing waiting room with a full drink station, kids area, fireplace, abundant TVs and comfortable furnature. I've never been to a car maintenance center so nice.

I have been coming here for the past few years for all oil changes on my Honda Civic. I like that the multi point inspection is included, but I did not like waiting anywhere from 1-3 hours for this service (especially when the attendant told me it was only going to take 30-45 minutes). Recently, I have noticed a drastically shortened wait time (my last oil change + tire rotation + front realignment took a total of 25 minutes). At first I was impressed. Then the next morning on my way to work, the front underbody of my car started rattling strangely and there was a loud popping noise that would sound when the front driver wheel went over a bump. I drove back to Motorcars Honda the following weekend and explained the situation. They offered to look at it free of charge, but they were about to close when I got there (their hours on Google said they were open until 6pm Saturday, but actually they were only open until 4pm). The mechanic drove my car with me in the passenger seat, we were able to replicate the noise, and without taking anything apart or spending more than 20 minutes diagnosing the problem, he told me I needed my sway bar links replaced (a repair for which Motorcars Honda charges $297 + tax). I found a local repair shop through RepairPal who did the repair for $126.47. While the RepairPal mechanic was working on my car, he noticed the front driver brake pad was pushed up against the wheel well, wearing the parts prematurely and causing my front brakes to constantly be engaged. He said it looked as though the last person who worked on my car was in a hurry. Even after the front brake pad was adjusted, my car was still rattling. So I called Motorcars Honda Service Manager, Bob Washell, about this in December. My voicemail has yet to be returned. I find it preposterous that Motorcars calls themselves a service organization when they don't even return customer phone calls. I am led to believe that the quality of their work has gone downhill for the sake of shorter wait times. I will not be returning.

So am giving this dealership 5 Star for the exceptional customer service provided by the manager called Tony!! When I took my vehicle in, he was so patient and was willing to help figure out the solution. For him, it wasn't just about making money but doing the right thing to help customers. Anytime you stop by, ask for Tony and he will provide you outstanding service and take care of you. Been going there for two years now and appreciate their service.

In some ways it is difficult to say that I "loved" my recent car shopping experience because I really loved my first Honda--a red, 2004 Honda Accord. However, last week, my car was the victim of a hit and run and (reluctantly) I had to find another car very quickly. Rich was a huge help--very efficient, giving me a lot of information in a measured way, encouraging, but not overbearing. He was extremely helpful and I really appreciated his kindness and attention to detail. I am now the proud owner of a 2011 red Honda Accord! Thanks, again Rich for all your help--and for the lovely flowers!

Yooooooo , I received excellent service from this establishment! The Collision Department's Bill Hickey is heaven sent ! He is very professional and will make sure you are taken care of from beginning to end ! My experience with him and Honda was great and I would recommend any Honda Driver to go here when in need of any Body and or Co77ison repair!

I am a college student who needed his own car. My family has used Motorcars Honda for several years for their cars, so my mother and I went to Motorcars Honda first to see what used cars were available. Nagarau Tulam, along with all the staff, was very accommodating and able to find us the best car for us in our price range.
I heartily recommend Motorcars Honda to anyone on the lookout for a good deal and an excellent car-buying experience.

Vernell was a real pleasure to work with. She was very knowledgeable about the cars and helped me make the best decision for me. There was no pressure at all. I couldn't have had a better car shopping experience.

Rich was such a friendly and helpful guy, amazing job! I'm excited to drive my new car!

Ken was extremely helpful and friendly in helping me find a new vehicle. I am very happy with my new Civic and will definitely refer my friends to him.

Cobra Tulam did a great job of helping us sort through all the considerations for our car purchase and guided us successfully through a somewhat complicated transaction..

Rich Klimkowski years of experience in sales showed. He was professional and easy to work with. He has a good sense of humor and we did not feel uncomfortable working with him. Rich and the staff were able to find us a similar van, other than the original one I test drove. We would definitely go back to Rich for our future car needs.
Thank you Rich!

Rich Klimkowski and Brian Zent were patient, professional, straight-forward and all-around nice. It is always easy to do business at Motorcars. I've been driving their vehicles since 2003. Thank you!

C'ontae took care of me and made sure all my problems were addressed with my vehicle. My vehicle was ready in a timely fashion as promised. The customer service and professionalism is why I keep coming back. I love the service I receive from Motorcars Honda.

I came in to Motorcars Honda late on Sunday afternoon to compare pre-owned Honda CRVs. Rich was friendly and knowledgeable. He anticipated my questions and gave me information about the vehicles in a matter of fact no pressure manner. I was very impressed with his genuine concern to make sure I was satisfied. When I was weighing the advantages of one model year over another, he said "if you were my daughter, this is the one I would recommend with these safety features. In fact I recommended the same one to my daughter, she is very happy, and I feel good knowing that she has it." I had not expected to buy that day, but advantages of the car convinced me. Rich allowed me to take my time coming to the decision and stayed late past hours. I recommend Rich as superb salesman, one I will gladly look for the next time I'm in the market for a Honda.

Pleasure best time I ever had in a car dealership, sales man Mike M. knew what he was talking about.. I have been driving Accords for over 20 yrs..A+++++, only salesman I ever want to deal with...sold!

Absolutely the best service buying a car I have ever received! Mike M. was AWESOME and really did what he could for us! I will definitely go back next time I need a car. Thanks Mike!

Brandon Baker helped me out with the routine maintenance and oil change on my Honda Fit. He was kind, courteous, attentive, and very professional. I was very impressed with his service and will recommend him to my friends and family.

They were so fast with their service. And so friendly. They're like family. Thank you!!!

Had a challenging finance situation due to lack of credit history and self employment status. First of all, my salesman Kyle Eddy was very professional and caring and found a car I wanted. Charlie Lopez was diligent in finding a bank to work the deal even on a Sunday. And the finance manager Keaton Eggleston was very professional and worked extra hard on a Monday to finalize the deal. And his well trimmed beard and great personality and good looks made me smile when I was over stressed. I've been coming here for two and a half years and it had very positive experiences with Georgiann in-service and I will only deal exclusively with her unless she's not available. And also with this service parts manager Scott is always friendly and willing to help and get me just whatever I need to help keep my car running satisfactorily. And even though I have 2 Honda dealers much closer to my house I always come here and plan on for future purchases.

They got me an appointment fairly quickly. The repair was swift and cost effective. Waiting room had free fruit and water. Excellent service.

Awesome service team! Georgiann Perno was very accommodating! I have not experienced such a warm, upfront, and honest interaction in years. I usually dread taking my vehicle in for service, but Georgiann went above and beyond, providing exceptional service, and the technician quickly diagnosed my problem, and provided service no other previous service dept. was willing to perform. They are now my preferred service provider.

I recently had my car service at Honda Motorcars in Cleveland Heights and was pleasantly surprised at how fast the service was and how friendly the people were. Adam Henton was my service rep and he was awesome. Everything I needed done was done in a timely fashion. In fact I was expecting a longer wait, but my car was ready in less than an hour. Wow! Adam was helpful in answering all of my questions and was very knowledgeable. I thank Motorcars for Adam and I thank Adam for being so wonderful.

Buying a new car has never been fun for me...until now! Ramo Paulic and Jim Waterwash made the experience a great one! Ramo answered all of my questions about the car, and made sure that I felt comfortable with all of the "new to me" electronic functions that are in the Honda Civic Si. Jim Waterwash made the financing portion a breeze! He explained what each document was and what I would be signing. His friendly demeanor made me feel comfortable talking finances, and he was able to get me the monthly payments that I wanted. I would highly recommend Motorcars Honda!

I would like to compliment Kamerin Gourley for his excellent service in our search for a newer car. This was only our second day of looking at used Hondas with expectations of a longer search. Being unable to get to Motorcars Honda until 7pm made our search a bit difficult, but Kamerin was able to show and let us drive one car one day and have the second one we were interest in ready the second day. He got us to the freeway so we could test drive at highway speeds, and after a pleasant negotiation period got us a very reasonable price for our selection. On the day we picked up our Honda Kamerin had a vase of flowers for my wife in the cupholder of the car. Overall a very helpful and customer oriented salesperson who we would most certainly see again for any future purchase.

My wife and I just bought a used vehicle from Motorcars Honda. When we arrived Joe Bencivenni greeted and immediately helped us. Joe couldn't have been more friendly and helpful. We didn't feel rushed or pushed, he answered all of our questions, and he essentially worked to help us reach a comfortable price point. We would definitely buy from Motorcars Honda again and our first call would be to Joe...we would recommend him to anyone. Buying a car isn't always pleasant, however in this case, it was. Thank you for a good experience.

Hey I'm a repeat customer that has greatly appreciated the service that has come from the entire staff. Everyone has been considerate and will follow up on all details to make sure you and your car are safe and satisfied.

Beware of these guys! I brought my honda in to service the air conditioning system. They replaced the compressor with a refurbished compressor, and a year later (almost to the day) it goes bad again. I went back to them so that they could make good on this, and told them what the issue was. A guy who hadn't been working there long, "talks to the service manager" (I believe Don is the service manager?) and tells me that there's nothing they can do because the part is out of warranty. A compressor should not go bad after a year, particulalry in a climate where you only use the air 3 months out of 12. What's bad is the service manager doesn't even come to talk to me about the issue "because he's busy at the moment." This is what the rep tells me while I'm watching Don(?) in his office. If I were a service mgr., I'd engage a customer who has a problem. That's customer service 101!
After paying over $1100, I'm not going back to have you charge me again to diagnose a problem when I told you what the problem was.
Many have had a good experience here. I am not one of them, and I'm not going back there!

I came in for a recall. Also, my keyless remote battery light was on. I asked if he could reset it as the light never went off after having gotten the battery replaced at Jay Honda. After attempting to explain to me, THREE times, that the replaced battery may have been bad from the start, I FINALLY understood! I commend Mark for his patience and generosity as he replaced the battery out-of-pocket. My experience at Foundation Honda was great!

Fantastic dealership with outstanding Service Advisors and staff

The Platinum Lounge was very dull, empty, quiet and boring. The video game was not on, so I had to turn the tv on myself.

Intentionally misleading. They are resorting to fooling people into thinking they'll win money by coming to their show room. This should already say enough about this place. The images very clearly show combinations and prizes that are not true. The confirmation code is all that matters and yours has to match one on their board. Save your time don't go. Hopefully they'll see this tactic actually keeps informed customers spending their money elsewhere. Shame on you Foundation Honda.

Pat was super helpful answering all of my questions via email and I was even able to get most of the paperwork completed before walking in to pick up my new CR-V EX! My car was ready and waiting and I was out the door in record time! Thanks for the great service!

We have had our Odyssey for 10 years and truly believe it will last at least 10 more. Motorcars is our go-to dealer. Their Parts department and manager Scott Chylinski, in particular, are always there to help us out and answer any questions we have. He recently solved a small issue we were having in a most time- and cost-efficient manner, something we really appreciated. It is his courteous attitude that reflects very favorably on the whole Motorcars experience. Because of people like Scott, I always recommend Motorcars Honda to friends and family!

Georgiann Perno and her team are indeed poetry in motion. No one actually ENJOYS spending their hard-earned money to keep their car safe and reliable. Nevertheless, Peace of Mind is enjoyable indeed, and Georgiann brings it with a rare mixture of: common sense communication skills, pragmatic cost-sensitivity, careful coordination with technical professionals, and tender personal accommodation. All this is delivered with a vivacious style and attentive grace that makes you want to really commit to a long-term service relationship. Let the good times roll. It was fun getting my new Honda Fit from Motorcars. and I've never let anyone touch my vehicle except Georgiann and her team. My Fit has 150,000 miles, and I've never experienced a breakdown of any kind. It still feels like new thanks to the cool cats at Motorcars.

I've had nothing but good experiences with Motorcars Honda, and Stephanie in particular is amazing. She's extremely knowledgeable and was able to diagnose my car's problem (an issue with the brake linings and rotors) just by hearing my impression of the sound it was making. She is very kind, always willing to take the time to fully explain what's going on with my car and what my options are, and even gave me free coupons to get my car washed.

I ain't even set an appointment. I walked in said my Bluetooth isn't working. They had me back up my car and then here come paul running to me. He fixed my Bluetooth and then scheduled my oil change which was well past due. A1 service!

Georgeanne, my regular service rep, was very helpful and clear about all the repairs my old car needed. She and her colleagues all make the process as pleasant as it can be. It's very convenient for me to drop my car off and take their shuttle into work. Overall excellent.

Rich Klimkowski was very knowledgeable and helpful during the sales process. We got a great car at a fair price.

I was anxious about trading in my old car and getting a new one after the bad dealer experiences I've had in the past.

I sent Motorcars an email and was lucky enough to get a reply from Vernell. She is just wonderful to work with. Unlike other dealers I've dealt with she wasn't at all patronizing or pushy. She's friendly, helpful and knows her stuff. I feel that I can call her with any questions and she would be happy to chat.

Next, Ingrid handled the financing. She showed me the available perks and my financing options in a concise and easy to understand way. Working with her, I was able to to stay in my price range. Ingrid wasn't pushy or overbearing. Actually, they're both pretty hilarious. They also helped make a big life event much less painful.

I cannot thank Vernell and Ingrid (and the rest of the staff!) enough for their help.

We bought a car for our son from Debbie last night. We have known Debbie since 2003 and believe me she is AWESOME. If you want the best ever experience you will ever have you have to meet Debbie. You can trust she and Motorcars for a very comfortable car buying experience. The service at motorcars will be one you will never forget and you will become a Motorcars family member instantly and forever. Let Debbie Baughman welcome you to the motorcars family and into your family. Thank you Debbie you truly make us feel like part of your family because you are always part of ours.

Will never buy a Honda vehicle ever...!!!

Updated after one month of buying the car.
Even though I worked with Nagaraju Tulam to purchase a SUV, he and the finance department of Honda did not approve my lease application because they made a mistake on my application even when I had a valid visa status and valid documents to prove. As a billion dollar company, I wonder why Honda does not know any thing about valid US visa documents to approve their customer's applications.
This is the worst customer experience I ever had during my stay at USA with a dealership. Foundation Honda acted very unprofessional in this manner and I immediately returned the vehicle. They did not even appologize for their mistake and nobody seems to care about this as well. I went to Toyota dealership right across the Honda dealership, and they were very nice, helpful and understood the situation and approved our application rightaway to purchase the vehicle. This is not an efficient dealership and will rip off your time, energy and money. Therefore I don't recommend this place for any one looking for a Honda vehicle. Go for Toyota or other dealership around the Cleveland area and they will respect and will give you the best customer experience.

Will never buy a Honda vehicle again....!!!!

I have never bought a brand new car before and felt a bit intimidated by the process. Joseph Zingale at Motorcars put me completely at ease and made the process fun! I highly recommend Motorcars as the place to buy Hondas and Toyotas. We live on the west side but chose to come over to Cleveland Hts. to purchase, due to their excellent reputation. Relatives have also had good experiences there. Joseph Zingale is a gem! He was friendly, knowledgeable and available whenever we needed him. I cannot say enough good about him

Mr, Rich Klimkowski was beyond phenomenal. I cannot express how delighted I am with the quality of service, attention and authentic, honest sense of connection I experienced in my dealings with Motorcars Honda in general and Mr. Rich Klmkowski in particular. He went out of his way to ensure that I had the best possible experience and my needs were carefully attended too. He was a real, genuine human being and made the car buying experience completely memorable. I will never go anywhere else. He set the standard and the bar so high that I cannot imagine myself being happier buying a new car- Mr. Rich Klimkowski brings the very best of integrity, honesty, commitment, dedication, professional knowledge, competence and emotional intelligence to understanding me and communicating with me in the most inspiring way. I will be eternally indebted to him for his attentiveness and his willingness to go the extra proverbial five hundred miles. There was never a trace of manipulation or salesmanship- he gave me enough room to go through all the stages of doubt and indecision and helped navigate me to a good place from where I was able to make a decision.

Always excellent customer service and mechanical work! Had to spend 4.5 hours waiting unexpectedly because of work that needed to be done immediately. It passed quickly in their beautiful, peaceful second floor customer waiting area. Can't recommend them highly enough!

I was very comfortable in my dealings with Motorcars Honda. Wendy did everything possible to make my experience the best it could be. This was not my first time at this dealership and it will not be the last!

John Karides and his nightshift team are phenomenal!! I travel two states to get my car serviced because of the excellent service I receive from such a PHENOMENAL TEAM!! THANK YOU JOHN FOR MAKING MY VISIT AT MOTORCARS ONCE AGAIN PHENOMENAL!!!!

Smooth and easy transaction. Great communication by Joe Zingale. No BS. Much appreciated.

Just had an excellent service experience at Motorcars Honda. My service rep was Adam Henton. Adam got me in and out quickly, explained all service issues, and got a knowledgeable service tech on the phone with me when I had further questions. My coupons were honored in a manner that maximized my savings. I will be going back to them next time I need service.

I m 61 and very nervous about Covid. We brought our car in for service and we used the night drop off but was nervous about the pickup. Spoke with Richard Bergman, head of service and he sweetly arranged for me to have contactless pick up. I m thankful that he listened to my concerns and very pleased to say that it worked perfectly. Thank you Richard! Beth Schreibman Gehring

Shaul our salesman and the team at Motorcars were excellent every step of the way!! Purchased the car over the phone and had the most seamless buying experience possible. Shaul even helped us arrange to get the car in advance so we could surprise our daughter with it. I give Motorcars Honda and Shaul my highest recommendation!!!

Jed Arshenovitz at Motorcars Honda was my Service Advisor, and I was very pleased with the service he provided. He was able to give me an appt. same day, and the techs finished quickly. Jed made 2 calls to me, to be sure I knew my car was ready, just as soon as it was. AND provided me with a free car wash card. Thank you, Jed for awesome customer service!

Rich K., Brian ,and Burt know how to make leasing a new car a very enjoyable experience. It was the fastest process I have ever experienced. Zero pressure and very personable. I have to specifically thank Rich for taking care of me, you are the best.

Worst experience...and this is 2nd time. They say a price for service on call and when you arrive they give you a different price. When picking up the car, i was not given any information about the services they performed. I m not coming back here again.

Edit: I m not writing this review with my complete name for you to claim that I ve never been to your store. In fact i was in your store when I wrote this review.

Just purchased a Certified 2015 Civic from Motorcars Honda in Cleveland Heights, Ohio. I came prepared to purchase. The process was easier than I anticipated, though I had done my research. My salesperson set a appointment and was available when I arrived, even though it was a busy Saturday.

I definitely recommend that anyone who values great customer service and fair pricing find their way to Foundation Honda. My salesman Raj is genuine and hard working, not pushy or phony. Charlie Lopez and Keaton Eggleston go the extra mile to make sure they secure financing that works for the customer. I m using present tense because I will definitely give them my business from now on. Very pleased!

My son purchased a Civic, formerly my lease. Since he was the buyer, his first car purchase, I thought the process shouldn't be difficult. He was given temp tags, but didn't receive notice/info on new plates. He tried calling, just got transferred multiple times without an answer. Today he went in to speak with someone directly and was given the round around, they couldn't help him because of being busy with a promotion. Really disappointed in the way he was treated. I recall being treated poorly during the search for my first car, never considered returning to that dealership or purchasing that car brand, ever.
I've had decent service at Motorcars, so seem out of line for them. Early next year I'll be shopping for another car, not sure I'll be back. Highly unlikely my son will ever go back. Really need to think about future customer treatment.

I had a very good experience purchasing a new Honda CRV at Motorcars with James Petitt. Before going in to any dealer, I received several quotes from various dealers in the area and corresponded with each until I got a range of out the door prices. The quote Jason provided was lower than the rest, but Motorcars was also the furthest from my home so I went first to a dealer that was closer by, hoping they would match or beat Motorcars. Not only did this dealer say they couldn't match the price, but the manager aggressively tried to pressure me into entering a finance arrangement that I didn't want. The next day I went to Motorcars and James honored the quote he'd given me. He also came into the office that day even though he hadn't planned to (it was the only day I could come in). There were no surprise fees, no aggressive pitches to get me to buy anything else, and everything was done in a friendly and straightforward manner. Because James was so professional and gave us great customer service, we'd recommend him and Motorcars to anyone. We will likely purchase from him again. Thank you!

Everyone was kind, patient and wonderful! Second car purchased from Motorcars. Will never go anywhere else!

Rich K. did a very good job helping my wife and I buy a car. I appreciated his upfront approach and the whole team was mostly straightforward. I shopped around and actively chose Motorcars.

I went to the Honda services yesterday @ night,,, the night shift team are sooo professional and friendly. I needed a wheel alignment and they really took care of my car... Brandon Baker is a very good service adviser, the guy is processional and friendly at the same time.... thank you guys... Ohh.. C'ontae is the other consultant and he is professional as well, he helped me few weeks ago with my wife car.. Thank you Brandon and C'ontae ... I recommended both for any advice.

Do not service your car here. I hit debris while traveling on I-90 and stopped here for a lower engine guard replacement. The tech noted that my transmission fill plug was also missing, so I paid for a new replacement of everything and transmission fluid top off. As I was traveling, I did not have time to inspect their work (nor should a customer need to). Fast forward one month and I discover the transmission fill plug was never installed nor fluid added. So I call the service manager and he goes on about how the car has already left their service department and how it s been a month since and my plug must ve been installed and magically disappeared since then. ONE MONTH (It s terrifying to think that my car doors and oil might magically disappear from my car when I wake up tomorrow). The best the manager will do is mail me a new plug and he makes a point that he s doing me a favor by offering that. UNACCEPTABLE FROM A DEALERSHIP!

The appropriate action would have been to replace the plug and comp the customer with a transmission fluid flush to reestablish trust in the workmanship, which is what was recommended by ANOTHER Honda Service Center. (Out of pocket cost for me, yay!) See attached photos and DON T GO HERE.

Went today to turn in my awesome 2010 Accord, and drove out in a shiny new Civic that is totally sweet! Noah and Andrew were the best ever! I was there for and hour and a half and our deal was done! I love my new Honda Civic! Thank you Andrew and Noah for the great deal and the fun Friday night!

I have been buying and servicing my cars at Motorcars Honda for over 13 years. Foundation recently bought the dealership and the service has gone form great to horrendous. My wife brought her car in for a scheduled service appointment. She was treated with disdain and disrespectfully. She ended up leaving and scheduling at a different dealership. My family services 6 Hondas and we will never return. If I could give a negative rating, I would,

My first car buying experience was a great experience with the help of Michael Lesko and the Motorcars Honda team. The whole car buying experience at Motorcars felt very casual and personal which made me very comfortable about buying a car. Michael shared lots of knowledge about the cars and services that Motorcars Honda offers and it was just a terrific experience. Motorcars Honda is a wonderful place to buy a car with the guidance of Michael Lesko.

I had received service at Motorcars before and was really happy with my experience, so I decided to stop by the sales floor when I suddenly found myself needing a new car. It had been a stressful week, but Michael Lesko made me feel really comfortable with the process. He wanted to understand my and my husband's lifestyle to fit us with the best car for us specifically. There was no sales pitch -- just three people talking about car features and preferences and trips out west! It was an absolute delight to work with him and I am eagerly showing off my new Civic and sharing the wonderful experience I had setting up a lease.

Very good customer service especially from Rich Klimkowski. Very fast and reliable transaction. Motorcars is the best dealership that i've ever been too. Looking forward to work with them again.

I have recently purchased Honda Civic from Honda Motorcars in Cleveland Hts. The place is efficiently run and its people are very friendly.
I want to thank Marcus Capps for assisting me in choosing and buying just a right car for me. Marcus, with his calm demeanor and courteousness was able to cool down my nervousness with a car buying process. I ll certainly recommend him and the dealership to others.

I visited Motorcars Honda to get a Pre Owned Honda Accord. Their service is truly professional. I was very happy that I chose Motorcars.

Joe Bencivenni who helped me with all my questions and provided great amount of information on the sale.

I recommend this dealership for car buyers in Cleveland area.

This is my first experience buying a car, or even being involved heavily in the process, and Mr. Lesko, and Mr. McCumber made the whole event very easy. My parents and I walked in with a price and car in mind and they helped us to get exactly what we came in for. They made everything so easy, and I would definitely recommend here for anyone looking to buy or lease a car! The service is great, the people are great, and the deals are even better, I'm telling you this is the place to shop for cars!

Had a great experience at Motorcars Honda with Michael Mastropietro!

Nice people and great service. They will do their best to work with you. Love the presentation of your new car when it's time to take it home.

I purchased my first Honda which is Gordon ization in 1986. And I've been driving Hondas since. Just recently went back for service and was pleasantly surprised there are changes but they are not bad changes. I have missed going to Honda dealers but my financial circumstances have caused me to go elsewhere. So right now I'm back at Honda.

DO NOT GO TO MOTORCAR SERVICE, THEY ARE ONLY OPEN TO RIP CUSTOMERS OFF $$$$ , SEE PICS BELOW, !!!

I had a great experience with Foundation Honda. The sales team (Colleen and Evan) and the management team (Delano and Nick) went above and beyond to make me comfortable with my purchase. The finance manager (Terry) was pleasant to talk to and explained the finance process thoroughly. Its obvious that this dealership puts the customer experience above all else. All of the associates i came in contact with were polite and courteous. The dealership is a little out of my way, otherwise I would take all my maintenance to them. I assume the service department is top notch as well. Thanks again to all involved!