Miracle Toyota Reviews

The attention of first friend Jo Annn from Puerto Rico attended us wonderfully

We got helped by Dillan, he was great and got us the best deals.

Awesome experience

After trying to negotiate with Winterhaven Honda and not getting the expected results I was pleasantly surprised by the great treatment I received at Miracle Toyota. They first explain their unique warranty which is 10 years/250,000 miles among other advantages. Though at the end they tried to charge me for it. But the negotiation was fair and I'm confident I received a great deal! Gary is an excellent salesman and really tries to please the customers. I highly recommend this dealership to anyone looking for a car.

The sales rep B was amazing through the whole process! Fahad was absolutely absolutely incredible!

Amber in the service center was amazing! Made sure I got in and out right on time, she's friendly, kind, and makes you feel like family, all the while being professional as possible!!

Fun fact I didn't know all the dealer has to do to delete a review he doesn't like is to flag it, no wonder this one has only good ones.

DO NOT GO FOR CAR SERVICE....THEY WILL CHARGE YOU FOR SERVICE YOU DO NOT ASK FOR!!! $55 OIL CHANGE FOR A 12 YEAR OLD CAR...

Smitty was very professional and helpful and kindly he did everything possible to make us happy my wife was very happy with the service he went the extra mile for us I will recommend him 100%

Always take care of any issues right away great customer service!

Excellent service from the service department!! They take their time and make sure that everything is running smoothly on my corolla!!! Highly recommend

The best service I ever received from any dealership before and after the sale.

Salesman Jose was just unprofessional. Transmission light was on and he was absolutely no help. Kept pointing out the fact that if I leave the dealership, then he won t get paid. Thank you for wasting my time once again. This is why I don t go to this dealership. They re never any help.

Waited 20 minutes for a print out of the service on my car because the service advisor were in a meeting. Lousy customer service

I would recommend Miracle Toyota. I have nothing but positive experiences with having our two cars serviced there. The service advisor Adam does a great job with getting our cars in and out. Master Technician Paul Rodney has been working on both of our vehicles, and has always provided outstanding and professional service. Today we had a very serious brake problem on our Toyota Sienna that had to be repaired. Paul made his assessment of the vehicle. He took time to explaining what was wrong with the vehicle and how it would be repaired. I have never been disappointed with the repairs and services. These two gentlemen are always very professional in providing good customers service. I will continue to do business with Miracle Toyota.

Well we drove up and we went to walk into the location in the ass they stop the seventh and how have we have the pointman your restroom IOU three restaurants that I've never walked into a car dealership and not look at cars before so if I do see the restroom I probably would have just stop at a convenience store that was just on the road. No I wanted us to my wife started talking to Chuckie Dee know that was really interesting name to go by but I never would question a proud Italian American gentleman from any nickname he was so in touch with. We laid out what our situation was and what our needs were at Chuckie D took the information and showed us a few cars nothing that we had and usually gone in there to look at but it was ended up being well a really good experience. We went in with the pre-disposition that we weren't going enough to buy a new car we went in looking for a late model used vehicle that was on the website. After being informed that no we could get into a new car we were pleasantly surprised at the acceptable down and monthly payments that we were able to work out Chuckie D worked tirelessly for us and was able to work out a payment that was only slightly higher than what we initially wanted to do and we drove away in our first new car. Some might think this is not a big deal my wife and I have been married for 22 years and have only ever owned used vehicles not to say that our vehicles were bad or trash or weren't acceptable but we have never had the opportunity to drive away in a vehicle that has less than 10 miles on it and it's all because of that you get Acacian and hard work that check ED and the staff at miracle Toyota. Thank you for your hard work we look forward to getting our next vehicle from miracle Toyota.

Alex valez is an outstanding employee with Toyota. I just purchased a venza and he was very attentive. He called and answered my questions in an accurate way. He called when he said he would. He is polite, knowlegeable, and follows up with details. My husband will request. Alex when he needs a car.i beliebe he should be promoted and get a raise. I was most impressed.

Thanks miracle Toyota for all of your help and for our matching Corollas. A special thanks to salesman Wilfred. He is an absolute gentleman. He is very knowledgeable and most impressionable. Hands down greatest experience ever. I recommend this dealership! Definitely go see Wilfred he will get you into your dream car.

Bought my car from here, went in for maintenance, and bought a sunshade. No issues, and great service.

Professional and friendly staff. Willing to respond to our car maintenance needs. Took care of the car without appointment.

Worked with David Z for a few weeks trying to find a Highlander with the configuration that fit our needs. We were fortunate as David located the exact vehicle and He and Justin made arrangements to do a dealer trade. The Highlander arrived and a couple of days later we completed the paperwork and had the vehicle we wanted. Thanks to David who kept in contact with us during the entire process. Also big thanks to Justin and to finance associate Brian. Brian made the final part of the process quick and efficient. Great team of folks at Miracle.

Great experience! Awesome customer service. Melissa Burry was so attentive and answered all my questions. Recommend.

Amazing experience! Andrew was very welcoming and patient. He didn t pressure me into buying a car. Instead he made sure that if I indeed was going to walk away with a car that day that it would be one that I loved. I would highly recommend Miracle Toyota to everyone.

I was very impressed with their customer srevice and kindness

Always a great experience when going to Toyota. They are always friendly and help you get the vehicle you want and answer your questions. They take time to make sure you are satisfied.

Justin and Colin made buying a car e pleasure rather than the chore we all hate! I told them what we needed, how much we wanted to spend and asked for options. They found us the perfect car kept it under budget and we were able to avoid the hours spent at the dealership.

Anyone who can cut auto buying to a few hours online and some FINAL paperwork deserves more than 5 stars in my book!

great Job!

By far the best new car buying experience I have experienced ever!
Courteous
Professional
Friendly
Knowledgeable
HONEST
Efficient
Variety of options available
Considerate of my desires and needs

I went to look at a Tacoma I found online and Rashawn hooked us up with Bechir is worked so hard getting me in the truck I wanted and he got the payments where I needed them and the down payment I needed. I would like to send a huge thank you to Bechir and everyone at Miracle Toyota. When you go ask for him he really works for you!

Service is not up to par. We ordered parts 9 months ago and still havent gotten them

Took care of my car and patched a tire. Rotated my tires and since it was so close to my service that they charged it to my maintenance warranty.

I am very disapointed with Dave the manager of the service department.The door check on my 2004 sienna broke. Being over 5 yrs and 100,000 mi it"s out of warranty.Corporate said it was up to the manager of miracle toyota service dept. to pay or help me pay for it. It cost me$475.00 Not my fault it broke after warranty was up. It was a factory recall at one time. I called Dave Several times, his reply was: i will get back to you. Well after two months i give up.Because of Dave i will take my business elsewhere and that's too bad. I stopped in at service dept. and called several times only to be ignored by Dave. Everyone else was very nice and helpful. all i wanted was a Yes or No.
It was his call and Toyota certainly has more $ than me.

Amber is THE BEST service rep EVER! Amos did a great job too!

Had a beautiful experience when buying my 2015 Toyota Highlander. The salesman Miguel Santiago was not only polite, well mannered, very informative and got us a great deal in our trade in when another dealership low balled us on our trade in. If i had to give him an overall score i would give him a 10 for excellence. I would gladly reccomend Miracle Toyota to friends and family. Make sure to ask for Miguel Santiago.

Told servicing (for recall) would take 1-1.5 hrs. Going on 3 hours. Called to ask if car was ready. Was told they'd check & call back in 10 mins. After 30 mins. I went in to check. Last time we ever come to Miracle Toyota. Horrible service dept.

Fernando very professional and friendly he was respectful and really made car buying me easy and confidential I will recommend him to anyone

My car buying experience at Miracle Toyota was great! Papi was so informative and funny and really made the whole time less stressful. It was my first time buying a new car and I really felt at ease at Miracle Toyota as opposed to other dealerships I visited.

The most enjoyable new car buying experience I've ever had. Transparent, friendly, competent professionals. No sales pressure, I received the best value imaginable. Special kudos to Max, Bechir, and Fernando-thank you gents, I couldn't be happier.

the salesman and the insurance lady were great and genuinely helpful, everyone else used dishonest tactics to deceive. I wont be bothering to return there with my next car. shame because I highly trust Toyota and location-wise they were ideal. I would have preferred to use them as my go to place for buying cars, but unfortunately I cant trust them.

There was mixed emotions concerning the sales rep communication with others and the relationship amongs staff during certain points of the deal. Overall it wasn t to bad. I did walkout with a vehicle that I was satisfied with and that s the most important part, customer satisfaction. However, the sales rep needs to work a little on keeping a control of his frustrations with others and especially with his co-workers more civil and more about the business aspect. Overall 4 stars for satisfaction.

My car buying g experience was seamless and pleasant from start to finish. I was assigned a personal Sales Representative his name is Rez who dedicated all his time and effort and in collaboration with the entire Sales team to get me my dream car. Miracle Toyota and my Rep doesn't just treat me like any ole customer I was treated like family. My needs mattered!
#miracletoyota
#thebest
#Rez

Great services
Fast and easy

We walk in not knowing what to expect and everything was awesome...The employees was great and I m glad we choose Miracle Toyota

Javier Agurto took his time with me and made sure that he ansered all my questions and needs. Thank you at the team of miracle toyota

The finance guy was amazing. But everyone else was bad. The salesman was combative and pushy. He also took me blantantly lies and then doubled down on the lies. The management team did not respect my time. Horrible experience. Avoid at all cost. I was preapproved with a bank and they played a lot of games. They made an error that costed my an extra 30 minutes. After I was already to go. Process took two hours. Definitely not the 1 hour they advertise. Avoid!!!!!!!

I couldn t be more pleased with the attitude and professionalism of my sales person Jo Ann Segarra! Thank you! A very satisfied customer!

David Zupofska is great sales person very good at selling you the car with no pressure. Knows his business very great person. Will go see him again to buy another car.

Jon Ruiz was is the most professional salesman I ve ever dealt with buying a car! If it wasn t for him the deal would ve never gone through! The guy went above and beyond to make the deal happen!!!!!!!

This is our second new Camry! Whatever dealership he s working for is where we will be buying are next car.

quick. easy. more than helpful. made the impossible happen. everyone i shook hands with was an absolutely pleasure to speak with. Sandy, thank you for giving a light at the end of a dark tunnel for me and my kids. You just don t know how much you did for us.
Sincerely,
Lindsay Lane proud owner of 2017 Toy Corolla.

The service is good I have no problems with nobody there get quick and fast get you in and out

Toyota Miracle Team,

I would like to share with you how satisfied I am after the tremendous job done by Cesar Garcia. He did such an amazing job explaining all cars features, showing all cars until I got my perfect fit.

I am so proud of been part of your family now.

We didn't purchase anything here but customer service was good and salesmn and manager were very helpful.

Justin and Rob made this experience easy and enjoyable. I felt they made the numbers simple and understandable. As for the Toyota brand nothing more needs to be said. These are the best cars on planet earth. The staff all seemed to treat each other like family. No pressure at all and the goal always seemed to be to make quests comfortable. My sense was they always seemed to focus on doing the right thing. Not a typical car dealership. Just a more family oriented vibe. Highly recommend.

i am Very pleased with the staff and they were very professional they kept everything up front nothing hidden And I would reccomend this to anyone looking to purchase a vehicle. Great job. thanks

great they go out of their way to help you have been buying from then for a long time

Horrible service.. went to buy a new car and they did not want to help. Went down the street and bought a brand new Jeep. Stay away from rob..

The people are friendly and very helpful. Susie Pena and the rest of the staff are a hard-working and very knowledge.

Horrible experience!!! The dealers would not listen to husband about what he wanted, they kept trying to get him in a car we could not afford nor wanted. The service guy Greg Southand kept running around, not giving the answer to any of our questions. He was not around most the time we needed him. When we called to check on service we were put on hold for almost and hour and were transferred several times. The day we were told we could pick up we waited till 3pm for them to call and tell us to pick up, we ended up calling and they had find the papers on his desk! No one was going to call us! Never going there again!

Paul and Michel helped me buy my first car! They were awesome! I got to test drive multiple vehicles and never felt rushed. They took their time to explain everything to me, and review ALL my options. The process was pretty fast, took about 5 hours to get everything done I highly recommend them because the customer service was phenomenal!! Definitely will be going back in the future

Service was fast and friendly! Got to meet with the actual technician who was working on my truck to go over any concerns I had as well! My service advisor Caleb Mariani was superfantastic and I'll be making sure to schedule all my future service with him!

I had service at miracle toyota. Great people!
Amber Smith is fantastic.
Last year I used a different dealership in Orlando. The other dealership was terrible--lied to, not return phone calls,overall bad experience. Used Miracle Toyota --Great
dealership. Will always use them when in the Orlando area.

Drew was wonderful. If he had not talked to us, we would have left. Looking at cars for 20 minutes and none helped us until we went to a different side of you lot.

Rick was very helpful..had a great personality.. miracle toyota really does make miracles...great place!!!!

The best dealer to waste your time.
I purchase my truck in there, experience not bad.
On the regular 40k miles; tire was rotated one just left side, the other one never touched.
Brake fluid not filled up. Honestly I don t know if the oil was changed for a synthetic or not.
I have to do a brake inspection in other dealer.
Also I ask for a 4wd inspection, actually doesn t engage, not was posible on the regular visit it s supposed have to back.
That s the second time that was happens, on 30k service was same thing.
The start it s for the advisor, he was so gently and friendly.

Chuckie D and Mike work with me to the max such an amazing service and experience I highly recommend to come to Miracle Toyota !

Our experience was TERRIBLE!!! My family and I are in town on vacation and the car alarm for our Highlander goes off for no apparent reason. After research, we discovered that the issue happens often with 2008, 2009, 2010 and 2011 models. The fix for this is to replace the hood latch.

We made an appointment for first thing in the morning requsting the replacement of our hood latch. When we arrived, the service department seemed very disorganized and no one even went over what we wanted for at least 10 minutes. My husband stated the issue we were having and what he wanted done to fix it. After waiting over an hour and a half, Ron told us our battery was a little low and that they were still trying to recreate the issue, NOTHING had been done to fix our car.

Now, our car is not fixed and our two small children who are waiting with us are upset about missing time at Legoland.

I've always thought that the customer was important to Toyota. This was not the case for the Miracle Toyota service department. I personally feel the worst part was not that they didn't do what we asked, but that no one cared that we were upset. For anyone reading this, I would seriously consider taking your business elsewhere.

5 stars for excellent customer service and free car wash. I take my car here for service. Always in and out with no problem.

Excellent service that I received in the Toyota Miracle on the day of the seller Raymond Baez gave his extra mile for me to go out with my new 2020 Corolla the young man took his time to explain step by step thank you very much for the attention for giving a 110%

I wish there was a way to give stars in the negative numbers. I have been lied to when I bought my car, and the deceit continues! I tried to take my car in for an oil change and check my AC fan. They wanted $119.00 dollars just to diagnose the fan noise it was making. I have every extended warranty out there since the finance guy, when I first got my car lied to me about what those warranties actually covered. I finally had it and walked out! I will never return! The service guy said this was standard practice to charge to diagnose. He said they would do the same anywhere else I would take it. He was so wrong! I immediately took it to Johnnie's Automotive Repair. They did NOT charge me to diagnose the problem. The oil change and tire rotation was about half the price as Miracle Toyota. They are going to replace the fans today for less than 200.00! I am so happy to finally be done with this dealership! My next vehicle will NOT be purchased at Miracle Toyota!

This place is a joke, and ripoff. The customer service is the worst one you ever find. Putted my truck for service two days a go, I had the coupon that misled you to pay more for the sevice. They changed the unnecessary part without consulting or ask for your permission. Customer service was rude and talked down to me assume I dont know anything.

Had a salesman that I really enjoyed working with - Drew. The process itself is not enjoyable, but Drew never lost his patience or his cool with me during the many questions and back and forth. I really appreciated Drew s Professionalism :-)

Absolutely awesome place. The staff is all great. Was able to help me in my time of need. Management made sure to make me feel like family!

Very friendly and professional staff. They really worked with me and to give me the best deal possible. They made sure My first car would be reliable rather than just selling me a car that would give me problems in the future. The staff made sure I know all of the important things with having and maintain a car, being That this is my first car. The sales associate Wally who helped me and sold me my car was amazing, I told him I wanted and needed to have a car by that day and he made it happen

Excellent service and attention received by Reymond Baez

Bait and switch specialists!!!!! Send out coupons saying you can get a oil change for $19.95, then charge over $30.00. On top of which we set up a appointment so it wouldn't take to long. Took an hour and 15 minutes. I watched the service tech through the door. He spent as much time on his phone and BS'ing with other tech's as he did working on the oil change. If it was possible to give less than 1 star I would! We have bought 2 Toyota pick ups in the past few years. We WON'T be buying any from Miracle Toyota - if this is how their service dept. lies and treats people.

I bought a Tacoma from Miracle Toyota, a little over two months ago. I absolutely LOVE it! Mike Duff was my salesman, and he jumped through a few hoops to make sure I got the truck I wanted, as well as negotiating a price I was beyond happy. I had to do a locate on the truck because I was persistent on a color, which was not on the lot. I was told it could be up to 10 days, within 24 hours I got a call saying my truck was there! I would recommend this dealership, and DEFINITELY recommend Mike as a salesman. I promise, you won't be unhappy if you buy from Miracle!

Top notch, trusted and professional service center. Miracle Toyota is the only place I take my car for service. From start to finish, customer service is #1. The service center is highly skilled and professional in providing what is needed to repair your car. Thank you Service Manager Mary, Service Specialist Collin, Service Specialist Adam, and Mechanic Specialist Joey. You have gone above and beyond to provide quality repair service for my automobile. Your professionalism to quality service has not gone unnoticed. Thank you Miracle Toyota Service Center.

As Always, took Great care of us. REALLY appreciate late them!

I was thinking about buying a car here, but the internet sales manager made a disrespectful comment about a family member of mine who is ill. He said, do you want to buy a new car and see you're I'll grandfather? Then he kept talking about lowering the price on the vehicle. All I'm thinking about is my I'll grandfather not buying a car. This place has no care or concerns about the customer. I won't return.