Bait and switch specialists!!!!! Send out coupons ...

Bait and switch specialists!!!!! Send out coupons saying you can get a oil change for $19.95, then charge over $30.00. On top of which we set up a appointment so it wouldn't take to long. Took an hour and 15 minutes. I watched the service tech through the door. He spent as much time on his phone and BS'ing with other tech's as he did working on the oil change. If it was possible to give less than 1 star I would! We have bought 2 Toyota pick ups in the past few years. We WON'T be buying any from Miracle Toyota - if this is how their service dept. lies and treats people.