Minnesota Eye Consultants Reviews

My appt.was for 12:pm ,I arrived at 11:15.Dr.Davis was at lunch ant to return at 12:30 which was my appt.time.By 12:15 3 other patients had walked in and was being seen.I inquired and was given the I'm sorry speech
So maybe I had the wrong insurance or I was not put on the list or it was the color of my skin. I won't go back.
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Saw Dr. Davis. Everyone was professional and friendly. Great experience. I would recommend to anyone.

I get quality eye care here and trust Dr. A Fahmey. I have an eye condition and he has helped me to improve my eyes.

I wouldn't go anywhere else, I have had the most attentive eye care since I was referred to Dr. Riedel over a decade ago. The few times when I saw another Doctor they were as competent. It is comforting to know MN Eye Consultants have such a great team.

Wow. After reading all the negative reviews, I almost canceled my appointment. Glad i didn't. I must have caught them on a bad day because the counter staff was friendly and informative, the assistants were very nice, made eye contact, very thorough in their pre exam. Dr. Hobbs was a pleasure to work with. Gave me many suggestions and literature . If this the service they provide, i will definitely be back.

I will never step foot in MN Eye Consultants again. They have no respect for their patients what so ever. With the amount of money they get paid, you would think they would have a better attitude! I am now going to North Suburban Eye Specialists for cataract surgery. Much better and more friendly attitude.

Staff was very friendly, professional and understanding.

Very nice technician who did my eye testing. I will be going back for my procedure.

I was referred by an optometrist who had some concerns about my eyes. The assistant did an extremely thorough job in testing me and answering my questions. Then I saw Dr. Larsen who continued the examination and answered more questions. Dr. Larsen put me at ease with her detailed and easy to understand explanation of my eye health and made a recommendation for future steps.

Great Experience. All Technicians & the Dr were helpful, knowledgeable and explained each step. I came here to verify if I have a problem that requires 3 - 4 visits per year like my previous ophthalmologist had prescribed. Thankful to go back to annual visits!

Dr. Barth provided me with excellent service and advice. I enjoy
going to see Dr Barth and know that I will receive the best care.

After 5 visits and while in severe eye pain, vision problems and waxy eyelids, I was given basic eye drops, allergy drops, antibiotic drops and antiviral meds. Nothing helped, I went to another doctor and I had a parasitic infection in my eye. I asked them if it could be that, they said no. They were wrong.

People are very friendly and efficient. I always feel like I'm in good hands. Sometimes wait times can be a little long but I am not complaining!

There is no other place in the immediate area or even the entire country that is finer. I have had two cataracts removed plus a corneal transplant. My expectations were exceeded. Whatever the visual problem is this is the right place!

I visited doctor M. FAHMY, OD yesterday.I was suprised when she solved my problem in one minute. I visited other clinic twice and did not get result. I think she is the best.Thank you doctor.

The clinic was extremely busy, perhaps as a result of Mpls location being closed, however, my wait time was very manageable.

All the staff were very cordial and helpful, explaining their role in the process throughout my visit.

Am very impressed with the very thorough exams by the technicians and doctors. Also all of the staff is so friendly and helpful. I highly recommend.

My appointment was scheduled at 2pm on a Wednesday afternoon. I was already sitting down being examined by one of their techs by 2:05. Very impressive.

The tech that walked me through the variety of tests (I was in to see if I was a good LASIK candidate). As she was going through the different "tests" she took the time to explain what each device was looking for - from the thickness of the cornea to the level of my astigmatism.

After running through these tests, I was brought into a different room to see. Dr. Hardten. Again, no waiting. I sit down, and within two minutes, he is in the room doing more tests.

While in the end, he concluded that I wasn't the best candidate, he spent a good 10 minutes talking to me about why he was hesitant in doing the procedure, and answering all of my questions.

I am disappointed in that I probably won't be doing the surgery, but I am more than happy with a doctor looking out for MY well being and not his bottom line. I'm sure there are other places that would do the procedure no questions asked, but in my case, my doctor at MN EYE was looking at for ME.

Melanie was great. Took the time to make sure every test was done right and explained everything.

Nobody in this facility ever sends any reminders about our annual eye exams needed. very poor admin service. Seems they DON'T care about their patients.

MN Eye Consultants in Bloomington, the facility, staff & Dr. Davis were all very conscientious in taking precautions during this pandemic. Checking in while in the parking lot, getting called in when they were ready for you worked wonderfully. It really minimized my exposure to other patients. I also appreciate that they take the temperatures of all who enter. It s no guarantee that someone isn t infected, but it s one more precaution. Thank you. I also am very pleased with the care I get from Dr. Davis.

In January, 2019 my optometrist referred me to Minnesota Eye Consultants for cataract surgery: I no longer go to that optometrist because of the referral.

Minnesota Eye Consultants rarely returns phone calls or voicemails, which is a big customer service problem - however, considering all the reviews stating this problem, MEC doesn't think it's a problem or why wouldn't they fix it?

The cataract surgery I had there cost me 300% more than I was led to believe by the scheduler/billing There was no mention of a separate fee for the anesthesia OR that I could find my own anesthesiologist. No mention that there's a separate office visit fee each appointment, and a separate doctor fee each appointment.

One eye still had fogginess after the cataract surgery, so they did a capsulotomy - but it didn't change a thing & I still have the same amount of fogginess in that eye. MEC charged me $1592 for that 15-minute office visit, which didn't include the $856 doctor bill for the 2-minute procedure. I was in disbelief.

All this was after they initially gave me the incorrect lens during the first cataract surgery! A miscommunication within their office, between the doctor and one of her team members. When I realized, as the day wore on after surgery, I'd been given the wrong lens I was really upset. I called in a panic, and the doctor's staff initially tried to blame me for their communication problems! What did they do about it? Nothing.

The communication problem is a BIG PROBLEM at Minnesota Eye Consultants. I wish I'd known about it before going there - I'd have saved myself money by going elsewhere, and more importantly I believe I'd be able to see better today if I had gone elsewhere.

RE: Patient advocacy response. I sent a long letter to MN Eye Consultants a couple months before this posting. No surprise, never received a reply or any communication. The response to this review is the first confirmation they've heard a word I said.

Still the best - I've tried a number of eye clinics in the past (due to a change in insurance), but as soon as our insurance went back to covering us here we jumped back. Comprehensive exams - all in one place - and competent support staff.

This is the most professional friendly atmosphere I've every been at. Dr. Elizabeth Davis and Dr. Fahmy THE BEST!!! I would recommend their service to anyone especially those you love.

The staff and doctors are just so awesome! They are nice and Dr Samuelson is very patient and explained what was going on during my procedure.

Thank you to Dr. Reeves and his talented staff! After 20+ years of glasses and contacts I am free of those hassles! I have had an evaluation, Lasik and follow ups and couldn't be happier with each experience! I am reminded daily of how much Lasik has changed my life!! Thank you again!

Don't waste your money on cosmetic Upper Blepharoplasty ! I did it one year ago result is terrible. I did it with doctor Lipham

This is my second procedure for a cataract lense implant (right eye some years ago, the left eye this week. Everyone involved, both at the pre-screening and the surgery, were both highly professional and very warm and caring. And today I received a signed card from Dr. Davis and the skilled team that worked with her! My sincere thanks to all of them!

My Sister in law, is Named, Christine Larsen, so when my ophthalmologist referred her? I thought well, I really like my Sis in law. How could I go wrong! DR. Christine Larsen HAS SO MUCH PROFFESIONALISM,COMPASSION and Caring & patient! I'm very impressed but mostly thankful of the care I've received by Her & the MN Eye Consultants and the ENTIRE STAFF. I can't thank you all enough! Cary Larsen Burnsville MN.

I had trauma to my left eye when I was young. My cornea was split in an accident and had to be sutured, which left scar tissue. My eyesight has always been bad. -4 diopter in one eye and -6 in the other. When I asked my Eye Dr about lasik he suggested PRK in my left due to the scar and that Dr Lindstrom could cut a lot of the scar out at the same time. Its been a year and I have 20/20 in my right eye and 20/25 in my traumatized eye. I couldn't be happier. One of the best decision I made

Very Caring &people Person, the Doctor was understanding! Yes I Would let People know.AmenAmen.

This is a very professional and very straightforward facility. It is clean and I am happy to be having my surgery here.

Very professional, courteous service. Be prepared to wait a while beyond your appointment time.

Dr. Doeden and her staff contuned the excellent experience I've had with Minnesota Eye Consultants. I was treated with the utmost courtesy and respect, was given thorough explanations, and all my questions were answered. I am very satisfied that I'm getting the best treatment possible.

Professional, polite and friendly from start to finish. Receptionist, technician and Dr. Hobbs were all incredible.

The technician who worked with me I believe his name was Wayne was very thorough detailed and extremely helpful. Dr. Davis was as usual professional and laid out my options clearly for me so I could understand and make an informed decision. From the moment you step in the facility is organized, helpful and following CDC guidance.

Always thorough. Always profession. Always courteous. Always Knowledgeable. They take time to do it right and accurate.

The business office staff is rude and not willing to re-submit claims. In addition, the patient advocate rep does not return calls. Very disappointing.

Everything from the remote checkin to checkout went seamlessly. Everyone was so friendly and helpful. Every exam and test results were explained. As stress free as could be!

Super friendly staff, very clean waiting room. They are taking all the covid-19 precautions. Dr. Lipham is very thorough and polite . As well as soon his nurses are

Was seen in the office by Dr. Bubolz and staff. All treated me with respect and care. Easily recommend anyone seeking a eye specialist.

Beginning with previous eye examinations, I've always been impressed with Dr. Davis. She has an extensive and exceptional education, continuing education and research/teaching background. She is very knowledgable, professional, clear with explanations and exudes confidence for me, the patient. The cataract surgery experience was great, super facility, caring support team and the surgery outcome was perfect. The ability to see distance clearly, more brightly and vivid colors without glasses is fantastic!

As an optometrist, I know how important quality eye care is. When I first moved to the Twin Cities last year, I asked a colleague where they refer their patients that need extra care, and their first response was Minnesota Eye Consultants. Since then, I have felt completely confident in sending my patients to MN Eye.

When I decided a couple months ago that I was ready to proceed with getting LASIK myself, it was a pretty easy choice for me to go to Minnesota Eye Consultants. Scheduling was great. I was trying to plan my consult and procedure around an already scheduled vacation, and when I had to reschedule my consultation, they were very accommodating. The consult went very smoothly. The technicians were very friendly and professional.

On the day of the procedure, I was a little nervous, as would be expected, but the staff was very comforting. Dr. Lindstrom s surgery staff was great to talk with. Dr. Lindstrom was my surgeon, and he definitely lived up to his excellent reputation. Dr. Lindstrom has many years of experience, and I can t imagine how many procedures he has performed, so I didn t have any doubts about his abilities and I knew he would do a great job. He walked me through all the steps as he was performing the procedure, and before I knew it, it was all over and I was looking up at the clock on the wall and was amazed that I was able to see it. The results were so good and so quick, I couldn t believe the level of vision I had the same day.

Since my procedure in July, I ve had a couple follow-ups with Dr. Hauswirth, and he has done a very thorough job making sure everything is healthy and on track.

Overall, I couldn t be happier with the experience I had at Minnesota Eye Consultants. My vision is better than 20/20 in both eyes, I have no vision complaints, and my eyes feel great. It has been a good talking point with my patients, and I feel like I can now use my own experience to relate better with my patients that are considering LASIK. I don t hesitate to recommend MN Eye to my patients, because I know they will be getting excellent treatment.
Thank you Dr. Lindstrom and Minnesota Eye Consultants!!

I was referred to MN Eye Consultants, by my (then) regular optometrist, for a persistent infection in my right eye. I was seen at MEC the same day. They diagnosed me with an infection severe enough to require (an average of) 4-6 visits a month for almost a year. And one of the first things they did, was ensure I had a direct contact to the doctors working on my case, so that I could get in touch with them at any time.

I have the patient experience from every time of day and day of the week. After checking in so many times, the front desk staff got to know me and if I was waiting in line they would take a quick moment to let me know I could take a seat and that they had me checked in. Or they would tell me to hang on for a second so we could take care of business. Always friendly, even when there were patients lined up to the elevator!

I have experienced wait times of 2 minutes and even 2 hours! And while in the waiting room for Dr. Hardten, another couple was there and had been for almost an hour. I smiled and said hello, and the woman said, "you'll be here a while! But for Dr. Hardten, it's worth the wait!" And don't I know it! I really learned how to be a patient patient because, with my eye condition, the pain and activity of my infection sometimes demanded emergency attention and that would bump me to the head of the line (affecting other patient's appointment times) and the doctors at MEC, ALL of them, would give me the care and time that I needed to be comfortable again. So, when Dr. Hardten's waiting room was full of patients (with varying patience), I was appreciative because I knew he was giving other patients the time and care that they needed that day. Sometimes that requires emergency surgery which can really affect the rest of his schedule. But the assistants and admins would always check on us and take care of us!

Through my ordeal, Dr. Hauswirth was who I saw most frequently and he advised me from day one that it was going to be a tough climb to get through this infection (20 months later, still dealing with it -- but doing so well!) - Dr. Hauswirth would check on me regularily through the worst of it and would always make sure every need was considered for me in a delicate way and because of his concern, it reduced the stress for me and my family IMMENSELY! I trust him and I trust Dr. Hardten, very much!

These professionals are about the patient, first and foremost. They were open for me to look into second opinions (which I did! But returned to MEC) and treatments, and referred me to, and worked with, other cornea specialists to achieve the best outcome for my health and the future of my vision!

From the cordial, timely team members who answer the phones, the compassionate business staff, the front desk staff, to the techs, research team and doctors - I have always felt welcome, comfortable, and very well taken care of with each visit and interaction!

THIS is how all medical care experiences should be!

THANK YOU!

After receiving authorization from my insurance no one called to set up the procedure. After waiting 1.5 months I decided to call and get an update only to be told it was authorized a month prior. I have now left two voicemails with surgery scheduling and no one has called me back. I had this same issue getting a call back when I was first setting up my consult months ago. Really does not give me a lot of faith in your company going into an eye operation. If there were more options in the area, I would have most definitely exercised them by now.

They were willing to finance through Care Credit at 0% for 2 years. Professional all the way. Confident Dr. Patrick, talks and explains every option, then it's question time for the patient. Clean, professional, very nice Eye Tech's. I'm looking forward to my surgery.

Staff was exceptional and very professional and knows how to take care of there patients. I live in Lakewood Washington and come here every year for my eye exams.

Skilled and thoughtful staff that has given me a strong sense of their competence, which lessened my anxiety over corneal surgeries. I believe MN Eye was the right place for my corneal surgeries and the attendant aftercare.

My eyes are important to me. My visit upstairs was pleasant . The staff and technicians were very friendly .Dr Barth is always very knowledgable and welcoming.My sunglasses were left in a room by mistake and returned to me in the waiting room. I wasn"t even aware that they were missing

Thorough exam. Safe practices. Well done. Thank you.

They were on time, friendly, and very professional. Dr. Douden explained everything clearly and answered questions.

I have been a patient for several years, every aspect of MN Eye is excellent. Staff is friendly and professional. Dr. Hobbs takes amazing care of me and have all my questions answered.

I have been to this clinic 3 times now and had to wait at least 30 minutes from my appointment time. Why do they even set appointments if they can't stick to them?

Minnesota Eye Consultants need to get their act together. I was supposed to receive a packet before my FREE corneal cross-linking consultation and I didn't receive it till after someone from the research department called and asked if I had any questions about my FREE consultation and if I had a chance to read through my packet. I said "What packet?". I was then sent one 1 week after I had gone. I have now received a bill for my FREE consultation a month later. I was NEVER told there would be ANY fees let alone a bill for my FREE consultation. I was CONTINUALLY told it was a FREE consultation.

The best place I could ever go to for eye care, I would not go anywhere else.

They gave me a whole new lease on life at MN Eye Care. Dr. Davis performed PRK on me 1 eye at a time and I went from not being able to see very well with coke bottle glasses to seeing perfectly. Highly recommended!

A eye examine for $300.00 is outrageous. I will go back to my other provider and get same examine for less than $100.00. I wish I would have been told of their price prior to examine!

Dr. Lapham and staff were very friendly, respectful, understanding, thorough and prompt. They all took the time to explain procedures and answer questions.
Great team of professionals!!

Exam resulted in my meeting with several of the staff. All were incredibly friendly and gave me plenty of time to explore any questions I had. Very positive experience. I felt comfortable that the next steps in my journey were well thought out.

Mn Eye works so well. Everything is very organized. It flows. Plus you get a prescription for glasses.

Punctual, professional, personable. The clinic is exceptionally equipped with high tech analytic machines allowing for the gathering of significant data for diagnosis. This was my first visit to this clinic and I was quite impressed.

The staff and doctors are friendly, caring people who want to help assure that your vision is the best it can be. There is a lot of waiting involved in visiting this medical practice, so bring a book or magazine.

DO NOT GO HERE! Find a provider that care about it patients. Was suppose to have surgery and told the scheduler would call in 2 days, waited 5 days, called and left message - no one responded. Called in another 2 days - talked to receptionist and she said she would sent email and also left a message. The message says if you leave a call back number before noon we will get back to you by 4PM. Again no call! Called 3 more times several days apart and left messages and no one called back, Called my insurance company to see about going somewhere else - they took the complaint and suggested another provider - low and behold MN Eye called to see what problem was. I guess they respond to insurance companies and not patients. FIND A BETTER PROVIDER - WE NEED TO LEAVE REVIEWS BECAUSE MAYBE IF THEY GET ENOUGH BAD REVIEWS THEY WILL DO SOMETHING = DOUBT IT - BUT MAYBE!

The whole process from safe check-in procedures to the professional examination was excellent. Dr. Barth is always so kind, knowledgeable, and professional. Thank you for another top notch experience!

Everything was clean and everyone was pleasant. I was informed of what was being done during my appointment.

I have been going their for along time. Yesterday my visit did not go well. I waited for 45 minutes before they called me in. I think they should of told me that the doctor was running way behind because of the tech"s. This made me feel like I was in the way. The tech who stayed late was fabulous. I left without my prescription for my eyes and my new glasses I would need to get. I hope my next visit goes better.

Only have morning or early afternoon appointments available. Not very accomodating.

I have been a customer for many years. Unfortunately, the customer service has declined. If you wear contact lenses, you are led to believe it is best to somewhere else

Straight forward Eye Health Center. Comfortable sitting room and friendly staff. I spent 3 hours there for my eye diagnosis and I didn t notice the time pass by.
I recommend this office for you and your family s Eye Care.

I am so upset with them. My contacts just came in and they don't have any spots open for me to come in and get them.... they are under warranty but I can't get in to get them so they will just sit there.... thanks for wasting my time and money....

This is a great place to get your eyes checked.
Friendly, fast, very professional, 100% satisfied.
I ve been going to this clinic for many years.