Edinburgh Sick Childrens NHS Trust Reviews

Amazing staff doing a hard job selflessly. Very caring and attentive.

As a having 8 operations and 5 of the in sick kids I the every one one of the staff are very nice easy to talk to so Pedro I don't know if you are reviewing the right place

It was such a difficult time for me and my family when my newborn( 3 weeks old) has got a UTI and was diagnosed with hydronephrosis in addition to his clubfoot (he was in casts by that time). All doctors were great and helpful, supportive and really caring. I was next to my baby 24/7 and staff forced me to go to eat something and took care of my son.
We are expecting a surgery on the kidney soon and I hope and believe that everything will be amazing after.
His little feet are great right now thanks to Sarah Patterson.

Absolutely first class treatment and attention from the sick kids when my daughter took not well. We'd like to give particular thanks to nurse practitioner Vicky McConachie for the way she dealt with my 3 year old. Thank you.

Personally Im very satisfied with all staff. Very caring nurses and doctors.

Need to agree with one of the previous comments about the rude triage nurse, in our case it might have been a racist discrimination. It was our first time visiting and our baby's first name was called among 5 other names called by another staff. We stood there confused before there nurse screamed at us to bring our baby to her.

When the nurse took measure she gave no prior warning and grabbed our baby's tightly fitted shoes straight off without loosening it. With no efforts in comforting our screaming baby she grabbed her leg and wrapped the sensor on her toe. I thought it's just her work professionally done but for all babies after ours the nurse was acting completely differently, with greeting and apologies for waiting, then warm comforting approaches to those babies.

I cannot stop thinking we had been a subject of racial discrimination and the experience is increasing sickening the more I think about it. This makes me worry for my daughter's future growing up as a ethnic minority in this country supposingly native to her. I have never associated Scotland with racists, but the experience we received in our vulnerable hours has made me rethink

Hardwirking dedicated and professional !!
Our hospital is vital and amazing

Care for kids is second to none ,parents cared for as well

The most fabulous staff. My daughter was a day patient and adored her nurse carol that much she wanted to stay in longer to lap up the attention she gave her!

No been yet but am sure they deserve more than 5 stars only looking for directions

My little girl has been here on a few occasions and had a few operations here. The nursing staff are amazing and fantastic with the kids. The care the kids get is second to none and I couldn't fault them for a thing.

My son has had on going treatments at sick kids since he was very small, almost 7 years he's been going now, and must say they deal with him amazingly every time. And the upset parents too.

The Doctors And The Nurses Were Wonderful. They All Were Working So Hard To Get Us Some Answers. Great Place .

Really friendly staff, great playroom with play therapist and a clown show....needless to say, my daughter didn't want to go home! My only gripe is the shop which sells pretty much only junk food (healthier Scotland my ***)

i don't know why they called it "for sick children" it is logical that hospitals are only for sick people.

Absolutely amazing hospital. Saved my sons life, Staff were fantastic. Put me and my parter in accommodation for 3 weeks. Made a terrible time of our lives much easier.

Took my son to this hospital. They took at most care... Nurse, Doctor and senior doctors are good .. They spend enough time and analyse the root cause and explain us clearly about the problem.. Available 24 hrs .. Very good hospital and service for Kids..

I hardly know what to say, we were treated with so much kindness and professionalism: from the absolutely wonderful woman on reception - Leigh (I'm sorry if this is spelt incorrectly!) - all the way through to triage and then to the paediatricians and nurses who were all amazing! We are here on holiday and have been so worried about our daughter. Staff treated us all so beautifully and we can't quite believe how much better the children's A&E service here in Edinburgh is than in London, which is overcrowded and underfunded in many hospitals. Thank you so much everyone, we're very grateful for everything this evening x

I have been there 2 hours for my daughter and she is just 9 months no wone seen her and the nurse ther so rude to he is name Adam I have never seen nurse been like the to be rude and I I hope some won get back to me thank you

Fantastic and patient staff - can't thank you all for the help you gave us when our baby was ill!

The staff in here are absolutely amazing with my 2 kids in a time of need and reassurance for me.

Takes kids to here couples time over last few years. Very nice staff and overall good services.

My son was on the intensive care unit for 10ndays and the staff that looked after him were phenomenal. Had no issues with anyone, they are fantastic in everything they do.

Care of the children in the hospital is absolutely brilliant wouldn't fault the hospital one bit. But for parents and siblings using parents flat isn't brilliant. Accomodation didn't get checked so was dirty baby wipes, cigarettes in packet, and empty plastic bottles under the bed luckily noticed before twenty month old got near any of them. Hot water isn't working so can't bath ourselfes or my twenty month old. And it's 10pm and still waiting for a travel cot for my twenty month old. It's a joke!. Especially when over 100 miles away from home.

As parents, it s a big fear when your toddler falls ill during your travel overseas. We are eternally grateful for the access to healthcare here, in spite of being tourists. We received nothing but warmth from all staff.

We were also very impressed by the level of professionalism from the doctor on duty and the nurses in trying to get us the info we needed, and the treatment for our little one. I m not sure why there are some bad reviews for this hospital, but this little family of ours was taken care of, in the best way possible and that deserves 5 stars.

My wife and i took our 8 months old baby girl to st johns but were told we had to go over to the Royal hospital for sick children as they dont open at the weekeds. So we took our girl over and had to go ture a&e (even do doctors had seen her and said what was wrong and that was going to happen in st johns) we waited 4 hours to be seen before she was taking up to a ward. In the meantime we were running low on bottles and asked a nurse for sterilised water to make one and she took the bottle and fuelled it from the tap in the staff room and told me thats what they do for bottle's and that was the beat she could do. This bottle was for a sick 8 month old baby and thats the best she could. And is just some of the bad experience that we had over the time my baby girl stayed hear for.

Excellent staff provide a very good standard of care. Hope it's as good at the new site.

Thank goodness for our NHS.
A very well resourced hospital.
No-one wants to be there but everyone is grateful that it is there.

They r not able to understand emergency situations.. will ask you to wait hours and no information..

Christmas day at the ER and everyone was amazing. Thank you without end to all the doctors from the ambulance and from the hospital for helping my son. I will never forget you. True heroes!

Very good and nice staff and friendly to look after my baby girl last year

Lovely staff and beautiful central location, sad if it relocates elsewhere.

Yesterday my son had a tonsil removal, everything was professional, great care, wonderful nurses. I am very pleased thank you very much.

Within the next few years, the Sick Kids Hospital is due to be assimilated into another site as part of a greater masterplan, and so it is no surprise that the buildings and decor are in need of refurbishment, but this is entirely irrelevant to this review. The quality of care and attention in A & E was amongst the best I have ever encountered, and the addition of a dedicated 'play' person to engage the waiting children was innovative. I am hugely grateful - thank you!

Very friendly staff. Very modern hospital. Quick and professional service

Not the fact of going to hospital with my son but the fact that all the staff we interacted with that day were absolutely amazing. Thank you to them all for making a not very nice experience more palatable

Fantastic staff, they have all been amazing for the time me and my daughter were in hospital..can't thank the staff enough, one amazing place thanks everyone

Cheers mate and mates
Through rhythm gratifyingly the end if if feathery

Very professional. Hard working staff and Doctors. Also very caring and understanding. Thank you for your great service you've provided me number of times now.