Dwayne and Greg were great to work with. My son recently bought a Corolla from them and was very pleased with all aspects of the experience. They gave him a fair deal on a car he can drive for a long time.
I want to give a huge shout out to Dennis and Nick for EXCELLENT customer service!!! Appreciate both of these gentlemen for the customer service that was provided. Great lounge area with coffee and cafe while waiting on car to be worked on. Was updated on status of car so you don t feel like you are forgot about. Thank you again Dennis, Nick and Mike Johnson Toyota
Mike Johnson's Hickory Toyota is definitely the place to go! I purchased my very first car yesterday and I had an absolutely amazing experience with them. The three main people who helped me out the most were Brenda Boggs, Derrek Avery and Chris Haverstick. These three people made my experience very enjoyable and I can now say that I will definitely be returning back to Mike Johnson's Hickory Toyota.
Thank you to Brenda, Derrek and Chris for making this very memorable for me and taking care of me!!!! :)
These people are Crooks I would advise stay clear of this place they took advantage of me mother-in-law stold money out of her checking account that she needed to pay her bills she works 20 hours a week and has arthritis in her knee and these people are worth millions and are stealing money from her if they still money from her I'm sure they still money from others
I called the dealership to get a used car. Mr Paul Faro came to my house and picked me up. Mr. Paul put me in a 2020 Toyota Corolla. I recommend this Dealership to anyone. Great Customer Service asked for Mr. Paul Faro
Well to be honest I would take back all five stars if I could.
There is not a single person there who is willing to work with you unless they can line their pockets.
If you want to save money, don't buy a Toyota or any other vehicle at this dealership.
Sorry Mike, but, is this how you have made your money as well?
Disappointed with the selection of cars when looking for our new vehicle. Bought a car from Everett Chevy this time after buying the last two cars from Mike Johnson's.
We have leased several vehicles from Mike Johnson Toyota. Matt Elliott and Andy Lawhon have always been great to work with. They both represent the dealership very well.
Customer Excellent service
Will buy from them again
Very pleasant experience. Got right in. Randy was very helpful and nice. Service was quick and professional. Would definitely recommend.
Best place around to either buy a car or have one repeatedly serviced. My wife and I have been taking our Toyota Camry here for the last year and couldn t be more pleased. The customer service is great, they pamper you while you wait on your car and they get you the best deal possible on whatever your having done or looking to buy. They say before you buy give Mike a try and I m very glad we did!
I had a great experience here getting my 4runner lifted! Nick Julian was extremely welcoming and made the experience great!
I have bought many cars from Mike johnsons as well as my family and friends. Anyone I recommend to purchase from Mike johnsons I send to Ricky Williams! He is by far the most professional salesman they have on the floor. He knows how to listen for your needs and helps you achieve the right choice of vehicle for your needs at the time. He's always respectful and never too pushy. Everyone I've sent there to purchase a vehicle has been very pleased with him as well as the dealership as a whole. They have my vote for best dealership on the hickory motor mile by far!
Amazing dealership. Went above and beyond to help me out. If you need your vehicle serviced ask for Brandon Sigmon. He will make sure you are aware of anything you need to know about your vehicle and give you an "honest" answer. Today in the car business its all about trusting people and Brandon is someone you can trust. You won't be disappointed in the service her provides along with his techs.
I took my 2010 Corolla in for an intermittent problem of stalling shortly after it started.. This problem had been occurring for about a year and a half. I was called 30 minutes later by Stacey Thompson that my battery tested low and needed to be replaced. I expressed my concern to him that the issue the car was having had nothing to do with the battery and would not fix the problem, but he insisted that if I didn't follow the technicians advice they were not going to look further into it. I picked up the car, tested the battery myself and it tested good. I took it to Modern Toyota in Boone where the technician there took one look and found that a vacuum line for the brake port was installed backwards (this was done when Mike Johnsons cleaned my throttle body a year and a half ago). I wish there was a VERY POOR AND DECEPTIVE rating I could give to there service department.
The service from Mike Johnson's Toyota has been exceptional. What a wonderful experience to be treated with respect and kindness by every member of this service team. Thanks for being so quick and responsive to the service needs of my vehicle.
I stopped and got treated very well ended up buying a car.
Awesome experience in service. Arrived 630 pm, they close at 7. Had me ready to ride 650
My service advisor, Matt was very helpful, keeping me informed with every step of the process from repairs to detail/wash. I will definitely return for any future work. Great job!
Mike Johnson's Hickory Toyota parts and service departments are second to none. GREAT EXPIERENCE!!!!!!!!!!!!!!!!!!
I had a really good experience today with mike Johnson. Cindy and team took really good care of me!!
toyota Yaris 2010 yellow - it s the best little car . And everywhere I go at least one person compliments it . I was having a problem with clear coat BUT they are taking care of me now . Very nice man Andy In sales was polite and a man Kent whom gave me a rental . Love the popcorn and water . I will always buy cars here . My son has also . I love Toyota s. up date . I picked up my car and they did a wonderful job , they didn t have to . I love this place . I will always send anyone I know to buy a car there . . One day I might be ready to get another . It will be from Mike Johnson ! Thank you all so very Much
Cynthia Hall took excellent care of me. She made sure I got exactly what I needed done while I was there and even price matched a set of tires to save me a trip across town later in the day.
Thanks Cindy!
Mike Johnson's Hickory Toyota is the MOST outstanding, caring auto dealership I have ever done business with. My salesman, Mike Sopala, provided stellar customer service throughout the entire purchase process. He went the extra mile introducing me to my 2016 Mazda MX-5 Miata prior to purchase via video walkaround, pictures, and promptly responded to all of my questions. Chris Impson, sales manager, answered all of my questions and concerns, performed a walkaround of the car, filled me in on the history of the little beauty, and explained Hickory Toyota's Lifetime Powertrain and Transmission Warranty. Chris, Finance Manager, assisted me through the financing process, and took the time to find me the lowest interest rate based on my credit score. Hickory Toyota team members are ON THE BALL! I'LL BE BACK doing business with Hickory Toyota in the future!
The whole team was there to help me from my lease options to my service appointments. The whole staff is down to earth and took the time to answer all of my detailed questions! Will shop with them for my upgrade!
Thanks for the friendly , speedy service With your express maintenance; even though I arrived 5 mins before you closed on a Friday ...Randy Quinn made sure I had my service needed with oil change and tire rotation , with a smile . You guys are awesome!
This is definitely the smoothest car buying process I've ever been through. Samantha Fox made everything super easy, stayed in contact with us every step of the way, and worked around our schedule. If you need a vehicle, Id definitely recommend them (specifically Samantha Fox)
Great sales experience. My salesman was awesome and sales manager did what he could to help with our trade. Would purchase from them again.
When I took my car to get the tires rotated they broke my glove box door and didn t tell me. When I called to see if they could fix it they customer service was slightly rude and I never received a call back about the door.
Cindy Hall is an outstanding person she had me in and out of there in less than 20 minutes and I had a key made with the security chip after the parts guy told me it would be over an hour wait super nice and friendly people would rent would recommend them to anybody and everybody
I had a great experience at Mike Johnson. They did a great job and were very professional.
I just purchased a car from them in December. Connell was absolutely fantastic and extremely helpful!
Nick Julian in service has made me a confident customer. I know whatever he recommends my car is in real need of and he always takes the time to explain why I need it and about how much time it will take. He gives excellent customer service and is patient answering all my questions. Thank You
No complaints with this dealership. I've bought two cars here and thinking of a third one soon. Friendly sales staff ( see Pete Ballard) Great service ( see Tabitha)
I was mostly pleased with my experience getting my truck fixed here. The service dept ladies I dealt with were helpful and the rental car was quick and easy. The mechanics did good solid work and I haven t had any problems since the repairs were done several months ago. They treated me fair and will do business with them in the future
Service Department is great. I know I can trust their recommendations and are very friendly to work with. Cindy Hall always makes it easy to set a needed service appointment and keeps me informed as work is being done.
I was very pleased with the service done on my 2004 Sienna. A lingering problem involving a sway bar was solved. Thanks to your mechanics and Austin G for a great job!! My 15 year old car is doing great!!! Bob Hall. Hickory
Samantha Fox was the perfect sales rep for us. She explained all the vehicle features in detail. She was friendly and easy to get along with and made us very comfortable and got the deal I wanted.My first Toyota but not my last...
Great people who are very good with people and do great work
Very good. I had problems getting my phone paired with my car. Christy is excellent with pairing phones to cars. She answered my questions.
Bought a new vehicle from them 2 years ago. Service it there every time...This was the worst experience ever! Never again!!! Done with you
I had an AMAZING experience yesterday when I was buying my new 2021 Toyota Camry XSE....Dewayne Willix was so nice and professional and made the experience pain free. I felt like I was dealing with family and not just a salesman.....Thanks to all of who made it possible to get my AWESOME new car!!!
Well its been interesting for sure I loved the car buying experience I felt welcomed and Wesley took great care of me.
We had a slight hiccup when I bought my 2020 highlander
There was a disconnect with the finance dept and sales for my car
When they say they can do something for you make sure its in the contract
Even with this hiccup
They truly do what they need to do to make things right with the customer for that I will be a returning customer soon to get my husband his 4 runner. Thank you andy for making things right I appreciate it
Had an excellent experience at Mike Johnson's Toyota in Hickory. Trevor Brown took care of all of our needs to make sure we were happy customers at the end of the day! Will definitely be back for all of our service needs!
The best place for car buying or service, express service is the best! Seth is the best, beyond expectations, the best costumer service from him
Great experience with Chris and Bill. I hate car shopping, with a passion, and they were very accommodating and made it as painless as possible. Thanks guys!!
I have just written a book about how dissatisfied I am with the dealer service and have deleted it because it would take a second book to explain everything. After my current experience , there is no way in hell I am going back there even if it means I no longer have "Tires for Life". I do not trust them and cannot count on having things done correctly and completely.
Nick Julian is your go to! He will go above and beyond to get you the best rates you deserve!
Just met a very nice salesman. It was passed closing time but he took time to talk to us anyway. He name was Dylan Jessup. He'll be the person we'll deal with.
Just don t go......
I would first like to thank Mike Johnson Toyota having the worst customer service and most high pressure sales I have ever experienced. Steve was rude, invasive, and just awful. However, I went just down the road to Hickory Honda. Got an almost new car fully loaded, payments where I wanted them, and a great interest rate. So thanks for being awful so I could get what I wanted for a price I could afford from somewhere else!
The staff is friendly, helpful, and doesn't do anything to make you feel pressured into paying for things you don't want or need.
hickorytoyota.com
