Mike Bruno's Harley-Davidson Reviews

Great place to work with. Everyone there is great to work with.

Just want to say Mike and Rick was very helpful on helping me buy my bike. they didn't treat me like a customer they treated me like a friend and wasn't pushy at all. I felt very comfortable dealing with them."

Great Harley dealer. Large selection of new and used bikes and Harley apparel and accessories.

Mike Bruno's, You have to visit , recently bought a Harley from Mike Bruno's not only did we get a New Harley but we also got an extend family. I recommend if your going to buy a Harley Davidson you should get it at Mike Bruno's.

If you're into Harleys and the Harley culture this is the place for you. They have a great selection and the staff is friendly and knowledgeable. They also routinely have free food & drink events

Great place to shop....love shopping....but didn't see Lisa.....Love her

Impressed with the reasonable cost of a 5K Service compared to other dealers. Always friendly and always helpful.

Great people to deal with, willing to help and satisfy their customers to the fullist. This is my third new bike from Northshore Harley, I am a very satisfied customer and will shop at this dealership for a long time. Thanks you guys for a Great experience......!

Mike has a great selection and a friendly staff. Slidell is our home store but we visited the Houma store when my husband was working in Raceland. Like the Slidell store, the Houma store is 5 stars too!!

Great place weather it's to shop or just hang out. People there are friendly and and helpful.

This place is awesome. Great staff. Prolly the nicest folks I have met in a harley dealership. Nice clothing and bike selection

"Great service and extremely helpful got me exactly what I wanted "

Very nice dealership. Rode there on the Patriot Tour.

I will have to say hands down the best place to get a bike your not a customer you become a family of your looking for a good reliable bike go see john brace lll he will hook you up thanks for the bike and helping me John

The most amazing staff I had the pleasure of doing business with, Rick was able to find me the perfect bike in minutes! From start to finish I had assistance from everyone and I felt I was part of the family! Best shopping experience ever

Great experience. Very welcoming. Great sales people. Customer for life. Treat you like family. Will be back for all future bikes.

Only. Dealership.. Without the price tags on bike..

Great environment. Staff more than willing to assist. Service department was real efficient. If you are in the market for bike, or just looking for gear, give these guys a look. Saturdays are great with the food and beverages.

Great prices, great staff, great bike selection. Just great.

They did and awesome job on my bike! Every time I go their it is a good experience and they always take care of everything and in a timely manner! Great service and great staff!

On this particular day oldies car were on display...

I had an appointment Thursday 10/15/20 to have my Road King checked before heading out to Tennessee. I thought it was idling to fast. I asked them to check it out and tune it if needed. The Service Writer Kyle said they would check it out. About an hour later I got a call from Kyle while I was next door eating and he said everything is fine I was good to go to the mountains and he was going to wipe the bike down and have it ready for me when I was finished eating. I told Kyle that I really appreciated the honesty of not tuning my bike just to make the extra money. I was very happy with their service.

"Ben Hignight was my salesperson, great job matching me with the perfect bike and making sure I was satisfied. Great job to Robin Helus for making the finacing seamless and easy. Great dealership with professional and honest service, full of energy as well!"

I purchased 18 Harley Davidson s over the years, including my current 2017 Milwaukee eight street glide from Mike Bruno s North Shore Harley Davidson . This by far is the finest Harley dealership I ve ever been to. Great service and friendly folks very anxious to serve you. I will continue buying all future Harley s from Mike Bruno s north shore Harley Davidson .

Compliments to our fit specialist Gabriella who made our trade in experience so pleasant. The length of the first bike night of the year allowed us to stay as late as we needed to. Thank you for feeding us. Appreciation to MAC for getting the Techs involved as special requests came up. And last not least a big high five to our delivery guy Bubba for being so prompt. We will be back!

Thanks to the whole team at Mike Bruno's for the experience. Special thanks to Mike for getting me a great deal and Johnny for doing such a great job setting up the Ohlins suspension. I wouldn't have believed a heavy tourer could handle like this! What an awesome bike! Can't wait for Johnny to install my Kraus bars!

Very helpful & friendly! "Fozzy" in parts is very helpful!

"We purchased two bikes and the service during and after the sale has been phenomenal. Attitude of the employees is friendly and helpful. Made us feel comfortable and we got a great price on both bikes. I would definitely recommend them to my family and friends."

We stopped by while traveling through the area to do a little shopping. The employee who helped us was so friendly and offered to take our photos on our favorite Harleys.

If you want to get on a motorcycle these people will do everything they can to get you on a bike with a price youre happy with.

Service people are smart and get you on the road at a reasonable amount of time. Parts people know Harley*s will let you know if it will work on your Bike and help you figure out other options too.

"Rick helped at every step when it came time for me to buy my first Harley! Thanks to the entire sales team, they made the process easy and stress free. Mike Brunos Northshore Harley Davidson is definitely where you should go for your HD needs! "

Great advice on some wheels that I was thinking of getting to put on my road king"

Tom Conroy is the best mechanic in the dealership. Every time I go to get work done on my harley. He is always professional and knowledgeable about what he is doing. Thanks again Tom for all your help and commented dedication to satisfy my needs.

Very satisfied with my overall bike buying experience, The guys at Mike Bruno's northshore Harley Davidson went above and beyond to satify me,even delivered my new bike to my house and live out of state.....

Went in to get some shirts and was taken care of, very quickly!

This was an amazing experience. My wife and I were headed to Chalmette Louisiana to see family from Hammond. On the way, we stopped in to pick up a challenge coin I needed for the collection. We started walking around and I was just astounded by the number of bikes and all the mods they had on them. A few things I only saw online were displayed on the bikes there. Brandon came to me and walked around with me for a little bit, explaining all the different mods and what they do. I told him that I just bought a heritage and liked it enough, but end goal was to get something a bit bigger. We started on Road Glides, but ended up at a Street Glide which is one of the most beautiful bikes I have ever had the pleasure of riding. Mike was very patient with me as I beat him up (HAHA) to get my notes and trade where I needed it. BTW, the trade numbers right now are sky high, i didn t expect to get as much as I did at all! Robin and Morgan worked hard to get everything I needed into the payment and make everything agreeable. Morgan was above awesome in the finance office and threw in my challenge coin (deal breaker there). I had a great time and love my new bike. 200 miles on it the first day of ownership and thousands more to come. Thank you so much again, I truly never thought I could own such a fine machine.

Considering I have owned nothing but Jap bikes all my life! I walked into the Bruno's bike shop to test ride not buy. After Falcone took my wife and out on the test ride we talked about buying. I fell in love with the superior blue 2015 Ultra limited. Was treated like a king the whole time I was in the shop. After spending hours in the shop looking at the bikes,never thought i would ever buy a Harley, We decided to buy the 2015 superior blue Ultra limited. A great experience all the way around. Thanks Falcone Falcone for every thing! I thank the entire Bruno's team for giving me a great experience with the shop and the bike!

If buying a bike know your numbers this dealership will bury you in cost and do it with a smile while offering you beer.

Coming from a 3k miles ride from Fort Lauderdale to Medicine Park Oklahoma, a noice started on the right side of the bike and decided to stop at Northshore H-D just to be safe, Robert and Jhon helped me identify the issue and be be of mind to finish the ride. Thanks a lot guys! Great dealer and good people here!

To pushy trying to sell a bike when you told them 5 or 6 times you just looking at different models of bikes and they keep sending different people to try to sell a bike. Was with someone who is interested in getting a bike and now she doesn't want to return to that dealership.

Nice place. Clean,well stocked. Don't know too much about this place. Only been here once

Husband and I stopped in for their Thursday night bike night. We travel most of the year and always stop at the local Harley dealers. Store was clean and organized. However, one salesman took it upon himself to follow us from bike to bike, repeating everything we said and laughing. He didn t ask if he could help us, didn t ask if we had any questions, didn t offer any info or even comments on the bikes we were looking at. Just repeated and laughed. We said we didn t need help, we re just looking. He repeated and laughed. We walked across the showroom to move away from him. He followed. Finally my husband said we re leaving. He repeated that and laughed. Maybe he was nervous, maybe he was new, But he chased us right out of the store. Awkward and uncomfortable for us, to say the least. We won t go back.

Mikey is one of the best sales guy you would meet instead of pushing the sale he tries help you and understand the situation.. I bought my bike back in August and I'm just now getting on here to do a review cause I have been busy working or riding but thanks mikey for all you did look forward to putting some mileage on this one

These three guys are the only reason I continue to come back. I have bought several bikes from Mike Landry. Fozzy does a great job getting the parts I need and David has my bike running and sounding great. "

These employees are so wonderful and make the buying experience effortless. They know the product and can answer your questions. Thanks for everything

From beginning to end. The hospitality was great as well as the Service department. Great. Job everyone

service dept is outstanding .... Robert, Kevin, Dowell, Bubba...great customer service and care....thanks guys.

I would just like to say that a little more professionalism from the parts department would be nice. I literally just called to find out some information of parts sold o.t.c. on a mutual customer. The person in parts seemed that he had better things to do. He pretty much told me it was an inconvenience for him to look through past customer invoices. He then asked what he gets out of it. ARE YOU SERIOUS? As a parts associate, there are some times in your job that you may have to go above and beyond. Looks like just a little effort was WAY too much for this guy.
As for the service department, that gentleman helped me out right away, and I would like to thank him for that. I will give a good review to this dealership because of the service department and their actions and as a fellow Harley Davidson employee, the actions of one individual should not effect the entire dealership. Thank you.

We Always enjoy going to Mike Bruno's Harley dealership. They're friendly and well stocked with bikes, accessories, and apparel!

This Harley dealership is alot better than the one in Biloxi. It's definitely worth the drive 60+ mile drive.

"Gia and Hannah were my Christmas elves this Black Friday weekend. usually I look for things and they either cant get them or have to order them. This time they had them all and made it really easy. As always they did it with a smile! Brunos North Shore is the place for all your Harley needs!"

Thomas is a master! Excellent service and professionalism paired with a super cool attitude.

Nice Harley shop. Lots of bikes, parts & HD souvenirs. Very friendly and courteous employee's. They had a bayou bash going on with live bands, vendors, and food. Had a great time!

I am short on words for what the service advisor Herb and technician Thomas accomplished for me this past Saturday. Finally a great day to ride and I got bike issues, something electrical, thats all I know. But I wasnt going anywhere for sure. Made a call to Herb the service advisor at 9am Saturday morning he said dont worry we can handle it get the bike to me. I did got there around 10:30am explained more in detail about what was going on with the bike and he said I got the guy (Thomas the technician) can diagnose and figure you problem out in no time! Thats exactly what they did!!! I was riding in no time and let me tell you I didnt ask no price and they could have taking advantage of me I was so ready to ride, but they did not!!! I felt they undercharged me for the level of service that these two delivered! Heck I even tried to to tip them and was informed they was just doing there job! Look bottom line you got problems call Herb he can get you fixed up. If you can request a tech ask for Thomas his work is TOPNOTCH!

Everyone at this dealership is GREAT. Im a fairly new rider, just a little over three years now, and have only visited maybe 12-15 dealerships in our travels but the staff here are overflowing with hospitality. Definitely this is a top notch operation. "

I enjoyed the Harley Davidson experience It is greatly appreciated! God Bless You!

"Ive always wanted a Harley, decided to trade my Ducati in for a 2018 Road Glide Special. The dealer closer to me is less than desirable and Ive got friends that told me making the drive out to Slidell is beyond worth it. Needless to say they didnt steer me wrong, I felt very comfortable walking in and the entire crew was very polite, welcoming and helpful. As long as I live on the gulf coast Ill be making the drive to Mikes, theyve definitely earned my business. "

"This shop never lets you down. Blair is a top notch, stand up person. I travel a lot with my job and everything I need is always there or shipped to me on time. Great Job!!"

The crew that works here is amazing hand down the best! Thank you for all of your support with our veterans! If you aren't riding a HD from Mike Bruno's, are you even riding?!

Rick did a good job. He never rushes and never steers you in the wrong direction. He is also a nice guy to talk with while the financing department does their thing.

"Couldnt have bought my first Harley from a better place. Attended the MSF Harley Davidson riders course last weekend and was blown away by the way a Harley rides and handles. I couldnt not get one. I met Rick on Friday before the first night of class and told him I would look into buying one within a year, Rick called and checked in on me on Wednesday to see if I had any questions or anything and thats when I scheduled an appointment to come in. I had just purchased a Drz400 super moto a few weeks ago but I wanted a Harley so bad after the riders course. So I asked Rick and the team what they could do for me and they blew me away with the offer I received on a brand new never even hit the showroom floor Harley Davidson Iron 1200. I am so glad I decided to get this bike. They delivered it straight to my house and picked up my trade in. Everything I dealt with at Mike Brunos Northshore Harley Davidson was first class. I would recommend anyone looking to buy a Harley to visit Rick and the team. They treat you like family and you feel that family energy as soon as you walk through the doors. This place is top notch. Glad to be apart of Harley Davidson family."

I did not buy my bike from them but I certainly do bring it to Mike Bruno's for my service. Also they have great sales on clothes and shoes. The staff always makes you feel at home. Great Harley Store and Shop.Also the guys in the Service Dept. dont make you feel like a dummy when you bring your bike in with a problem .

Thanks to everyone on the team for going above and beyond, helping select the right bike! Great Service in all departments!

"Gabe was awesome and so was everyone else! I had a great time"

"These guys worked with me to find me a really nice bike that fit within my budget. A special thanks to Rick Long for bearing with me during a couple test rides on a very cold, rainy day. These guys are all top shelf! I highly recommend Mike Brunos team for all your Harley purchases. "

Large store and helpful friendly staff. Plenty of parking.

Mike Bruno s Harley Davidson did a great job setting me up on my new 2020 SportGlide! Shout out to Bristol for putting in the extra time to get me on the road.
If you re looking for a dealership to call home or just a place to buy a Harley, Mike has you covered.

The staff is Friendly and if they don't have my parts they can get them in a reasonable time .

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Outstanding customer service. No pressure buying and strait to the point. They went above and beyond to find me the right bike. Personally call and invite me to event and gatherings the have months after purchasing a bike. Great people to work with and hang around.

If you like busy Harley stores with music and lots of activity, this is the place. A huge selection of bikes and sales people to meet all personalities.

They have great people working here! Parts staff are very knowledgeable

"First off I have NO issues with the service of my 2018 Ultra that I get from ya'll. My issue is waiting over 6 hrs for service to be completed. And from what I gathered from the guy that came in after me it's his issue also. I made my appt. on Saturday the 13th of June for 9:00 a.m. on Saturday the 20th. After talking with the other guy that came in after me, he said he made an appt on the 16th or 17th and service dept told him he was the only 9:00 a.m. service scheduled for Saturday (20th). Poor Kevin was running ragged in between 3 bikes trying to get them done. I ask for Kevin every time I come and and will continue to do so. Poor scheduling is the culprit here. Hopefully will get better."

STAY AWAY FROM THIS DEALERSHIP. THEY ROBBED ME OF ABOUT $10,000 OR MORE. GO TO HAMMOND IF YOU WANT A HARLEY.
I bought a Heritage from them 3 years ago. They didn't let me take a test drive even though I have a motorcycle permit and years of riding experience. I financed 24k for the bike. That evening i realized that I didn't fit the bike. I was too short for the bike. I brought the bike back the next day and apologized to them because I needed to switch the bike out for a Fatboy that would fit me. I asked them to give me a Fatboy of equal value. 2 managers lied to me about 6 times that day and got me to believe that the Fatboy was of equal value. It was actually valued at $6,000-$8,000 less than the Heritage (I didn't have a smart phone then to look it up on online so I was at their mercy. I even asked for a day to come back so I can look it up and they told me that if i leave they won't trade it out after today). So after paying on the bike for 3 years ($14,000 in payments), I owe $18,000+ and the bike is worth $17,000 new and $10,000-$12,000 used. AFTER 3 YEARS OF PAYMENTS!!! I've even heard from 3 different people I know who sold bikes for them and other Harley stores, and they told me to stay away from Mike Bruno's, they will rip you off. Unfortunately, they told me that after I bought the bike. So I'm warning all of you. Run away as fast as you can from this Harley store. I've heard nothing but great things from the Hammond store. Remember Houma's Harley store is Mike Bruno's too.

All staffs are so friendly and kind.
If I live LA, I ll buy here.

Glen and others in the service department went above and beyond when I experienced an electrical failure on the second leg of 6,000+ mile trip. They put my bike on a lift and immediately started preforming work without a prior appointment. When the part needed wasn't in stock, a service writer drove to Biloxi (on his day off) to pick one up and bring it back, at a discounted price and bummed me a couple smokes to boot. David, service technician, worked very professionally on a heavily modified and inexpensive motorcycle many technicians would have outright turned away, diagnosing issues that fell well outside of normal manual parameters and did a phenomenal job in addition to being a generally cool, stand up dude. Parts department worked with me to return some parts I had miscommunicated to them and were also very professional. I would work with any of these individuals again without hesitation. My experience with middle management left much to be desired, but the eagerness of the staff would make it unfair to give them less than an excellent review for their professionalism and ethics.

Took my scoot in to be serviced. Also had a oil leak at base of jugs and was blowing oil back out of oil tank. Had this issue since they worked on it late last year. I asked the to do a compression check since they had replaced the cam before. They kept it over a week. I had to call them they did not call me when it was ready. They did NOT do anything but service the bike. Told me they couldn't see a issue to warrant doing any test. My scoot is under warranty. They insinuated that I had put oil In it and spilled it. Which I didn't. This isn't the first time. The last time they didn't listen when I told them there was a noise and a issue, the lifter had came lose and they had to replace half my motor.
I was treated as if because I'm a woman I didn't know what I was talking about. I bought my motorcycle a 2013 heritage softail NEW off there show room floor. So if your a woman and want to be treated like your stupid and want to be patted on the head like you know nothing about the scoot your riding. Then this is the place for you. This isn't the first time had they listened to me i wouldn't have had to have major motor work done on a new motorcycle. I have services my bike on schedule. So there was no lack of service on my part. My advice is to somewhere, anywhere else other than Mike Bruno North shore Harley. Women get treated like there stupid. There not interested in what you have to say they just want to sell a bike. Something wrong with your we don't want to fix it we will sell you another lemon.