Glen and others in the service department went abo...

Glen and others in the service department went above and beyond when I experienced an electrical failure on the second leg of 6,000+ mile trip. They put my bike on a lift and immediately started preforming work without a prior appointment. When the part needed wasn't in stock, a service writer drove to Biloxi (on his day off) to pick one up and bring it back, at a discounted price and bummed me a couple smokes to boot. David, service technician, worked very professionally on a heavily modified and inexpensive motorcycle many technicians would have outright turned away, diagnosing issues that fell well outside of normal manual parameters and did a phenomenal job in addition to being a generally cool, stand up dude. Parts department worked with me to return some parts I had miscommunicated to them and were also very professional. I would work with any of these individuals again without hesitation. My experience with middle management left much to be desired, but the eagerness of the staff would make it unfair to give them less than an excellent review for their professionalism and ethics.