Mike Bruno's Harley-Davidson Review

The babes washing motorcycles was a real treat! Nice bikes around there too.

The team at Mike Bruno's was outstanding. They took their time fitting me to my very first bike making sure I got the perfect fit and exactly what I wanted. They were very thorough and attentive the entire time. Gabe walked me through everything I needed to know and made sure I felt comfortable before riding out on my own. I am so glad they gave me such an awesome experience. Everyone was very knowledgeable and professional. They made the buying experience easy and enjoyable.

"Rick long is a great salesman and the staff is exceptional will be back."

I went today to ride the Livewire, Harley's electric motorcycle. I have never walked into a Harley Davidson dealership before this.

Let me tell you, I was treated as kindly as can be from everyone in the place. Someone was glad to help me find whom I was looking for. The staff listened to me and I feel treated me as an old friend who had just come home and we were just picking up right where we left off. I was signed up for the demo ride and shown the bike.

I did ride the bike by myself, but I was accompanied by a staff member on another bike. That person was simply the best. He listened to my feedback at stoplights and really let me take my time and get comfortable with the bike. I was giggling maniacally to myself in my helmet the whole ride!

Lastly, when I was back at the dealership after the ride, I met Mike, the general manager. He like the others in the store really treated me as a friend. He kindly listened to my feedback and ideas on what could make this bike perfect for me. He offered me a price that was fair but he did not force it on me and try to get me to apply for financing on the spot. I was allowed to leave and think about it. That speaks volumes for dealerships these days.

All in all, this completely changed my opinion on Harley Davidson as a brand and likeness. I can tell they are great people and the Livewire itself I can also tell that they really tried to make this perfect.

If I decide to buy a Livewire, it would definitely be here. What a great place and great people. I feel like I need a second ride to really solidify my thinking. I hope Mike lets me :)

My wife and I have enjoyed riding Harleys since 2002....buying 4 bikes from Northshore HD. Over the years, we've come to realize what a great bunch of folks make up "Mike Bruno's". Each committed to what they do---and to their customers. So, when we need 'anything' Harley, we head to Bruno's; because they have earned--and continue to work hard to keep our business. People like: Robert, Jim, Fozzie, Cornbread, Mike, Rick, Gabe, Falcone, Alicia, Jason, Herb, Daniel, and Peyton make us feel 'at home' every visit--and are always looking out for our best interests. Kudos to Mike, and Managing Partner Marc for putting together a great team!

a. "I'd like to thank Mike Bruno and all of his staff. They all did what what they could to get to know me and my personality in a short period of time. They went out of there way to make me and my brother in law feel welcome, a part of a family. And succeeded. Not just another customer. All in all, helped me to make a huge pick out a beautiful ride. I couldn't be happier."

Always there to help the best they can. Treats everyone like family. If you don't have absolutely perfect credit, you'll need tons of on hand cash.

As a recent transplant from the Miami area where I used Petersons South Harley, I was concerned about changing dealerships based on my experiences down south where you are always treated as #1 Priority. So far my concerns were unwarranted. Mike in Service has been handed over my bikes for servicing, Grizz has been fantastic while I rebuild a Super Glide for my Son in Law and Dalton on the floor has been exceptional taking care of all the riders in my family for their gear needs. Overall a great job by the entire staff at Brunos. "

Classey!
Went in to purchase a couple of helmets, when the sale lady saw my baseball cap was from a NLF team that wasn't the Saint, she told me "we don't allow your kind here" I was sure she was kidding but she informed me she was serious....drove to Biloxi...

I was having a hard time finding a bike that would fit what I wanted and was also easy on my pocket! Rest assured that the team members at Mike Bruno's helped me find the perfect bike! Gabe was fantastic and so was the rest of the team. I would recommend them to anyone.

"I Spoke with Bristol on Monday about trading in my Roadster. Came in that Wednesday. He went over the specs on a few bikes . I picked out the one I wanted. We worked out numbers and I walked out a happy customer again. Thanks again!"

Absolutely had a blast working with Brandon Wisniewski and all the staff today!!! Very knowledgeable and helpful I am very excited about my 1st Harley purchase and am confident I got the best bike for me as they listened to all of my concerns and answered all of my questions I would 100% recommend anyone who is considering buying to give these guys and gals a visit

All of my dealings with Mike Bruno has been good the mechanics are well trained. The service personal are polite and informative. And the sales staff are eager to answer any questions.

Always friendly, great price on their motorcycle, awesome event calendar! RJ was the associate I spoke the most to this last visit at your Valentine's Day Massacre breakfast (not listed as a choice). Very friendly and helpful. Full of information. We are definitely becoming regulars here at your events, and buy something every visit!

I thoroughly enjoyed this place. It was just like my employer, they make you feel like family. The only downfall and I mean the only was that the bike I was shown and it had a level 3 stereo to find out that once I was qualified, then was told it doesn t have the stereo. Was very disappointed because that was ones of the reasons I was attracted to the bike. Just felt mislead. But I will be back!

These two guys made my dream come true. I had went to a dealer ship here in Hattiesburg Ms and was turned down on getting a bike. So I came home and was just looking on Facebook when I found Northshore Harley-Davison and did a thing on there and TK called me with in mins and we talked and I did the app online and went down on Wednesday and meet MAC and we closed on a 2009 sportster 1200 I was shocked I then went on Friday and picked it up let me tell you I really love all the staff there they are family to me now thanks everyone at Mike Brunos for everything "

"I've gone multiple times to Mike Bruno's and been treated well every time. Their parts department as well as the rest of their staff are incredible. One in particular stands out to me though. John has been an excellent help every time I come in. He's been kind and talked through multiple bikes and helped me make decisions on what I would like to ride. I can't speak more highly of him. Thanks John for all the help!"

Really like this place hoping to buy a bike in the near future

I, must say that the staff was amazing at Mike Brunos Northshore. They where extremely helpful in working with me on the purchase of my Harley Davidson.

On a trip last week, I experienced a clutch problem Baton Rouge..as in it quit working completely. With some help I got my bike off the the side of the interstate. After cooling off, the clutch worked somewhat allowing me to get to my destination for the night. As I was on my way to Mobile I decided to drop into Biloxi and let the dealership there take a look. Sadly, they didn t want to touch it and recommended the Dealership in Slidell. Wow, I m glad they did. From the moment I walked in and talked to Kyle at the service department I was treated like a VIP. He listened to my problem and immediately took the bike back to the shop. After less than an hour, the Tech, David, came out and explained what was wrong and that is was fixed. The entire dealership had friendly folks in it but Kyle and David went over and above what I had expected. I highly recommend the dealership for your service issues. Thank you for making the rest of my trio trouble free.

Gia was very personable. She was very knowledgeable in the products in the department and very helpful in answering questions.

We have been visiting Lisa Marie for over 2 years as we accessorize the bike. Lisa is very knowledgable and directs us in the right direction. We continue to have the bike serviced as needed at Mike Brunos. Great people to work with.

Not the best service and parts depot not real reliable

It's a Harley Shop, they sell motorcycles. Ask for Rick he sold me my last one.

almost two months title or plate called twice got two different shipping dates highly disappointed

Expedited service. Very satisfied. ( Recal and Backrest)

Love the place sales men was on top and very knowledgeable about what I was looking for

The new bikes are amazing so beautiful to see all the new colors..

"From the moment I showed up to the shop to the day after when I had to pick up my truck, I was treated 10/10. I can see that this is something the shop takes pride in. My team me ever Gabriella was with me through the entire process. I was proud to purchase a new bike from this location and I can see myself doing business with them for years to come. They are highly recommended. "

All the sales people are very helpful and more than willing to guide you.
That's the reason I bought a new bike from you. Thank you Ben, Mike and the team. Awesome group of people.

Amazing staff! Such a great experience purchasing my new Harley Davidson!! Thx Glen, ur the best!!

First off I want thank everyone at Mike Brunos Harley Davidson for the experience, it was top notch and I absolutely enjoyed it. Not one minute did I feel as if I wasnt already family. Shout out to Mac, Hanna, Mike,Dalton, Kyle and Grizz!! Yall are all awesome and I appreciate all yall did! Oh and someone give Mac a bonus that man wouldnt stop working until I was happy and the job done! Awesome job Mac!

Super gals in sales...great group of guys in service

Awesome place. Friendly people that will do anything to get you on the bike that fits your wants and needs.

Well, let me just say, they know how to do it right.

The best Harley around better than New Orleans Harley, had a horrible experience with them never go back there ,I will buy another bike from Mike's place,

I decided to use Mike Brunos because of the way I was treated every time I walked in the door. Cye was a low pressure and well informed sales person. I visited dealers in Florida, Alabama and Mississippi and kept coming back to Cye and Mike Brunos. For me, making a person feel welcome and important goes a long way. I felt like family even before I made my purchase. Id highly recommend Mike Brunos and Cye.

Cool place to be if your looking for a nice bike or some accessories.

It was great, plenty to eat,all you can drink, water, enough soda to satisfy your thirst, and the beer was ice cold,and their were deals on all kinds of stuff inside the store, from clothes to bikes, I hope I can go every Saturday.......

"I needed a front brake light switch. I called before leaving home and a part was available. The person on the phone offered to set it aside with my name on it. I rode the 30+ miles to the dealership and the part was waiting! Sadly, these days, its unusual to get what you expect with minimal hassle!"

Just got back from Harley Davidson went to buy some merchandise Dalton was great help very knowledgeable of the product and made it a great experience."

Smaller dealership but a nice selection of bikes. Smaller motor clothes selection. Friendly staff.

Outstanding staff. Mike Bruno's Northshore Harley Davidson dealership is the best I have seen! Most professional staff in all departments. Mike,McCulloch asked me to come in for a service check on my '05 Softtail Springer, on Tuesday, November 17, 2020 had missed the service department before I bought it and Herb and Kevin went above and beyond making it right! Bubba drove me home to Gulfport and then delivered my bike to my home the next day.
Gabriella Gardner, Gia and Dalton treated me with kindness, respect and professionalism.
This,ol' Marine Gunny has never been treated better than at North Shore Harleydavidson.

Great place. They help you get all what you need. Great people. Nice looking business. Awesomeness!!!! I have purchased 6 bikes from over. 10 yrs. Will always keep going back! Thanks guys.

The whole place and its employees are great. Best in the South! I even told Mike to go to Biloxi and buy out Ron at MS Coast! (Sure wish he would! )

Staff was friendly and informative.So much so that my friend bought a bike yesterday.Thanx to all there.

My local Harley shop in Biloxi told me the parts I needed were obsolete and unavailable, but could sell me a new bike. Called Northshore Parts Department and Lisa Marie stated the parts were obsolete but located them in Texas. The parts were waiting for me the next morning. Thanks Lisa you went above and beyond to keep me as a satisfied Harley Davidson customer. I am a Lisa Marie fan and a loyal Mike Bruno Northshore Harley Davidson customer.

Mike Bruno's went above and beyond to help in every way they could. Gabe was especially helpful in my indecision going through the pros and cons based on what I told him about my personal preferences for different models.

Community Coffee, what could be better? Friendly folks

Falcone is the best sale person there is. Got us in the perfect bike! Made it so easy! Thanks Falcone!

So glad I bought my new Electra glide here. After enduring a year of poor service at a like brand Baton Rouge dealership, I can say I am very impressed so far with Mike B. I feel like I got a good deal and am very happy with service department. Kudos to Lisa Marie, Hunter, and service!

Everyone here is wonderful and so helpful! They will make it happen!

A Brandon with law tigers lawyers who used to work at the dealership stopped to help and called Bubba who picked my bike up after having a flat rear tire on bike night earlier this month as I was traveling back to South Carolina (home) Kevin and and Thomas Conroy replaced the tire that night I came back the next morning replaced my worn front tire discounted and was on my way home everyone at the dealership was friendly and helpful
Thanks guys for your help
Harley dealers rock.....

Definitely the place where dreams come true. They made it fast and definitely had customer satisfaction in mind during the whole process. I don t think I could have went to a better place to get my first bike. They just blew it out of the water. I will definitely be back on Saturdays for the meet ups! Thank y all so much !

Jay was very nice and she was very helpful. Very clean neat place, everyone is so nice.

I rode in with a dead battery and they got on it right away and put a new one everything went great

Morgans a people person, always attentive to even the most minute detail. A team player and a valuable asset to the Mike Bruno Family.

Service Department at this Harley Davidson is spectacular.

Great service department, job was done carefully and on time.

Everyone was helpful and very knowledgeable about HDs. They didnt have the bike on the floor that I was looking for but TK helped me look for other options and got me a really good deal. Im happier with this Street Glide than I would have been with an Electra Glide Standard. I live 10 minutes from BR and would recommend you take the extra ride out to Slidell instead.

Came in to get an o-ring kit to do a 3 hole oil change on my 2014 FXDL. Was super helpful. Spent $10 and he treated me like I spent $10000. Even helped me look up another part and gave me a little advice on some upgrades. Classy service."

So I brought my 17 Ultra Limited in to the service department because my auxiliary lights quit working. It proved a difficult fix that they worked on for hours until after closing. I offered to call my wife to come and get me and just leave the bike there, but Herb arranged to have someone to bring me home. Fortunately just before we left, they found the problem and I was able to take my bike home. That kind of service, going the extra mile for a customer, is why I bring my bike to the dealer that is an hour away from my house instead of the closer dealer. Thank you Herb and the rest of the service department at Mike Brunos.

Thanks to rick and Mac for helping me with my first time buy they were very helpful and really took care of me i recommend mike brunos northshore harly davidson for ur first buy or for any accessories u may need thanks rick and mac

"This is my 3rd Bike, All 3 were with Rick, Great guy to deal with. "

Outstanding service and treated as a VIP. Traveling home from Ft Walton after completing HDRA and bike wouldn't start , no power at all. Service dept took care of me. Thank you "

Staff is great, no pressure to buy when you go just to look.

We rolled in from out of town they stayed late to make sure we got everything we needed to get us down the road.

Great sales & service and Lisa in parts is Parts is awesome
Chuck

One word describes this dealership Awesome , their staff is second to none. Everyone is friendly , courteous, knowledgeable, and helpful (all the time). From the general manager to the janitor thumbs up bro. !!!

Normally I have to leave a bad review because of the way I feel I'm treated when I walk into a Harley dealership and I'm not interested in buying a bike or they have no idea if I'm wanting to buy a brand new one or what they just ignore me because of a stereotype but this was a different experience I know more than hit the lot even though I was looking at pre-owned motorcycles someone came to me and asked me if they could help me we talked for a few minutes I explained to him that I had four motorcycles already and he didn't run away from me like a scared cat he still spoke to me for a few minutes I always stop at the Harley dealership and look around because there's always something I want I never leave empty-handed or leave without spending at least $100 which isn't very hard LOL but I will say I hadn't been treated this well in a long time so kudos to the Slidell Louisiana Harley-Davidson store you are tops on my list at this point in time keep up the good work

They have been there when I needed them. Got the right parts and they even trailered my bike and took it up to the shop. I like the shop.