3 years ago
I happened to be heading to a friend's house below...
I happened to be heading to a friend's house below Houma, but I lost my cigarette lighter somewhere in Mississippi. So when I met my friend at the dealership. I stopped at the Parts Counter, spoke with a lady in the Parts Department and explained I only needed the lighter element due to dropping mine. She went into the back and returned with a new part. Charged me MSRP Price of the ENTIRE KIT, but only gave me the lighter. I needed it did not think to check the HD Catalog to verify the price. Even though I thought it was EXTREMELY HIGH PRICED. Upon returning to my dealership in Clarksville, Tn. I just happened to ask my Parts Department the cost and told them what I paid at your dealership. At which time I found out SHE SCREWED ME and made a really really really really good MARKUP.
I strongly recommend that if you BUY FROM ANY OF THE " BRUNO DEALERSHIPS " you look at the book on their counter and verify the price. I know better after having been a FIXED OPERATIONS DIRECTOR, for a very large AUTOMOTIVE GROUP. Prior to retiring and just riding. I have found that operations like theirs are like a CANCER. If one employee is doing it, it is NORMALLY COMPANY POLICY..... SHAMEFUL is being polite with my words. I just hope everyone reads this and decides to BUY ELSEWHERE or BE VERY CAUTIOUS. Do not let them THIEVE FROM YOU. ... They especially the individual that sold it me the OVER PRICED lighter, remember " KARMA IS A REAL " B_&-@H ". What goes round Comes round