Midtown Honda Reviews

George and Liz and the team at Midtown have been fantastic to my wife for years, and now that I'm using them, I see what she means. They are the epitome of a customer-service oriented organization, and have won my loyalty for years to come through incredible service and care ! Kudos to Midtown Honda! Can't recommend them highly enough!

I just purchased a 2017 Honda CRV. I dealt with Ned and Sammy from the sales team. They were both very professional and upfront about the whole process. They offered different options to meet my needs the best. After sale experience at this dealership has been pretty good as well. I highly recommend dealing with them.

I had very good experience at here midtown honda, it's in a very good location, right across the Yorkdale mall. Staff are nice and helpful. And! The best dealer! Kent Zhang, he's like the most honest and straightforward dealer in town! Go straight to him if you need anything!

Inderjeet is awesome to work with, quality service was excellent. Roberto is awesome and informative about my New Honda Civic. great help. Thank you bud

Thomas provided excellent service, and has a very friendly approach. Great showroom to visit. Roberto was good young man.

Rob Taylor made my family's experience of shopping for a car smooth and stress-free. He genuinely helped us out every step of the way and we would refer anyone to him, 100%.

Bought car from them 4 years ago. They keep spamming me with phone calls, emails and regular mail with some offers, despite my numerous requests not to contact me. It is best to avoid this dealer.

I had the best experience buying my car at this location. Mike and Peter were so friendly and helpful they made us feel comfortable. We've been to a few car dealerships before deciding to make our purchase here and it was mostly due to the great service of these 2 men. Thank you also Maria, you were patient and very helpful with us. Our ride back home to Timmins will be great with our new car.

Nice experience dealing with this dealership. My service advisor was George Joseph.Supportive & kind staff & charismatic environment.

Very poor customer service after being loyal customer for 4 years

Good Service by all Salesman,
Got excellent deal from Danny and Josh.
Roberto also did excellent run through of new features in 2021 CRV.

Thanks

Just bought a Honda Odyssey 2019 in this location. Alexander helped my husband and me. He is a friendly, helpful and honest sale person. We got a good deal and advise from him. We are excited to get new car the end of this May. We hope everything will be go through smoothly. Thank you, Alex

I recently made a purchase of what I would consider a HIGH QUALITY Certified pre-owned vehicle from The Rafih Group/Midtown Honda inventory.

I must say their Service Delivery was exceptional throughout from initial contact, in negotiation & sales unto DELIVERY.

My trade-in transaction was fair,smooth and effortless because of the ease in doing business with them and their commitment to make the customer feel special while standing professionally behind their product and Brand.

I am an extremely happy and satisfied customer having no regrets following my gut feeling in choosing them.

Many thanks to Tania, Daniel and above all Joseph together with those behind the scene who made it happened on TIME delivered to my home.

Great place to pick up your new Honda! Apart from having a choice of all models, trims and fast delivery, they have the best price in town! Thomas Tan took great care of us, showing and test driving the car we chose and have been very professional, courteous every time we met. I wholeheartedly endorse going to this dealership

Mike M was great. He was friendly and efficient and we got the deal we wanted!! Thanks Mike

The employees were honest about the entire process.

My main concern is the lack of follow up, being detailed oriented, and providing customer service when I am trying to purchase a new car as quickly as possible.

We just bought a new car at Midtown Honda and the experience could not have been better. From the immediate attention and help from Sam Ibodullo to the final paperwork with Maria Hashemite everyone was helpful and knowledgeable. Special thanks to Marco for explaining everything so well when I picked up the card and to Sandra for her help with license plates. If you want a hassle-free, no pressure experience go to Midtown Honda. Thank you everyone.

Busy place but good prices if you come with a no nonsense approach and know what you want. Definitely feel like they move a lot of product.

Walked into one of the busiest dealers ever.... MIDTOWN HONDA.
My son and I met at this dealer because of a car he found on Auto Trader. Like i said when we walked in i was like WHOOOAA this may take a while. Well surprisingly it did not. We were teamed up with Mike M within 15-20 mins. Mike M is chill, knowledgeable, funny, great listener, able to communicate, transparent and most of all he is patient.

We had 1 car in mind and that car was not impeccable after we sat in, test drove, etc. LIke i said in the beginning of this review this dealership is busy and its busy for a reason. We found a second car that we liked and the negotiations began.
We left there proud, happy satisfied and new to us used car owners.

Peter who is a great asset to the management team was fantastic. He was funny, professional reasonable and a fighter. After the back and forth between Myself, Mike and Peter my son walked away a happy customer.

I cannot thank Midtown Honda enough. I am a very satisfied customer and planning on purchasing a second car from them. I truly believe they are busy because the service dept was closed and the door was just revolving with new and old customers in the sales department. There reputation is a an awesome one not just Peter and Mike all staff are happy, knowledgeable and very warm.

Thank you All Star Mike M
I look forward to doing business in very near future.

Sincerely,

Rica

Bought my 2012 Honda CRV and later my 2018 CRV here. A dealership that offers excellent customer service and helps customers rather than rip them off.

Got B1 service done on my Honda civic and car started making some grinding noise, left my car for 4 days in a row every morning and they were experimenting as they couldn't figure out the problem. It was worst experience. One tech suggested me to always keep my music on and ignore that noise. Finally on day 5 they found the issue and fixed my car. Thank god.

Great experience at Midtown Honda. Superb sales team and amazing help and insight when looking at different options. Thank you Midtown Honda!

This is my first time to bring my Honda for service in Midtown Honda and the problem I m having still under the warranty was fixed on that day. They have to order parts for it and it s done on time that they promise. Anthony is the service rep that take care of me. Val the shuttle service guy is great and the service is amazing. They bring me home and they pick me up but I m farther than home and still they pick me up. What a great service. I will recommend this dealership.

I was a really good experience. Kent is a very niceeeee sales. 2017 civic is amazing.

Alex Del Rio IS THE ONLY REASON I bought a car here. He gave me the best price, the best service he's honest and made me feel comfortable. Ned's good too!

Just left my car @ Midtown Honda. Very professional staff. Service advisor, Monty, was top notch! Now waiting for the call on what needs repairing.

Thank you Nada for coordinating the service on both of my CRVs. I have been a long time customer of Midtown and have purchased 4 CRVs over the last 20yrs. All have been pre-owened and I and my husband will likely continue with them. I recieve notices of recalls and have no issues in having them complete that work. I had one in just before the holidays and the other today, no work was done until I agreed to it. Thanks for everything Nada and the mechanics that took care of my CRVs.

Parking is brutal, place could use a face lift to be honest

I got my New Honda Crv ExL today, without Sam( sales person) it wasn't possible. He was awesome who made my dream come true, always supported me in negotiations putting customer need ahead of firm. Moreover, I cannont forget Maria who worked hard on my finance despite of my revolving credit and salary and made impossible possible and told me what I can do no one else can. Last but not least, the sales manager Danial who gave some time without appointment and waited extra hours just by making lots of Honda customer meet their expectation.

Thank you so much thomas for ypur help with trading in my car and getting my new car. Thank you maria and thank you roberto.

5 stars

Highly recommend! Excellent customer service!!
Very knowledgeable staff. The staff was very patient when explaining some of the mechanics. U felt they gave me the TRUST I needed as it s super important to me, especially being a girl dealing with mechanics (something that I m not very knowledgeable about).

My friend and I picked up our 2021 Civic last week from Midtown Honda and our sales consultant, Nikoo, was a great help in making this purchase. Nikoo was friendly, attentive, and extremely patient as we discussed our options, and made the whole experience very smooth, fun and easy. I highly recommend Midtown Honda to anyone looking for excellent customer service.

Was an awesome experience! My sales rep Yeraldin was just the best . She was so friendly and totally knew what she was doing in all aspects. I am so pleased.

Spencer was very cool and respectful. Hassan and Roberto mad sure i got my car without any issues. These guys are top notch

Our car broke down on us this winter and wanted a CAR ASAP. I was referred to Indran with whom i communicated my requirments and the budget over the phone. Not only he eased the buying decision (narrow downing the options) but also was very friendly and helpful. Extreamly happy with the advice and professionalism displayed by both Indran and Maria. - Thanks Yohan

I brought my leased 2018 Honda Accord to service for the second time for low tire pressure light. First time they told me that they fixed the problem but they only reset the light, next they light came on again, problem was not fixed, I had to bring the car second that which is a hassle and waste of time for me. Unfortunately as you can see they only respond to 5 star comment instead to low star comment, you can understand their professionalism from this point.
It's a very poor service and I do not reccomend to anybody Midtown Honda. Go somewhere else.

Staff are very helpful at this location, and do their best to really help you out. the only problem is that it takes a little while to get you car serviced.

I'm a repeat customer. I like going to midtown because the customer service is great. The staff have a great professional but down to earth attitude.

I was very impressed with how smooth the process of purchasing my car was at Midtown Honda. First of all I must say that the environment there is clean, plus the staff is friendly, caring and well knowledgeable andyhey have really great communication skills. I am glad that I made my choice of going to Midtown Honda. They really look out for you and make sure you are left satisfied with your choice. Thanks to Lucas and the team for making my experience a wonderful one. You guys are absolutely AWESOME!!!

Had serviced my civic. Got home and noticed an oil spot in garage from underneath the car. Thought may be spilled while filling. After two days got massive oil leak. Went to closest mechanic shop and found the oil filter was loose.

We had the wonderful pleasure of doing business with Sam Ibodullo from Midtown Honda. We have been on the hunt for a good, safe vehicle for the right price for some time now. Immediately when entering this dealership, we met with Sam and he was respectful, courteous, fair and extremely informative to our questions.

Sam always made himself accessible by phone when we had any additional questions, patient and thorough. We went this morning to meet with Sam and are officially new owners of a 2020 Honda CR-V. We truly can t stop smiling, not only because our new vehicle, but because of the wonderful experience and treatment added to that.

I would highly recommended meeting with Sam Ibodullo if you are looking for a vehicle as you will not be disappointed.

Thank you Yeraldine, Daniel, Maria, Thomas & Marco for the amazing service and your patience last week on the purchase on my new Honda!

I received a call from Peter to upgrade my current vehicle with an additional 2K Bonus from Honda (some kind of VIP Promotion that was going on). Peter was superb in helping me keep my car payments within my budget. His interpersonal skills More

Amazing customer service. Fast, friendly and great at pleasing the customer. I am extremely satisfied with my purchase and entire experience at Midtown Honda. Highly recommend!!! I love my crv

I spent 30mins to buy a car with TONY SIVA from midtown honda. Fully impressed with all the service. I will recommended to go all my family and friends to Tony Siva..

Rahulan R

You should run away from Midtown Honda!

I purchased a 2013 Honda Fit from Midtown Honda on February 23, 2019. Took delivery on March 2. Returned car on March 9 for Midtown Honda to address issues. Took car back on March 22. Main issues still not resolved as Midtown Honda now claims it is acceptable to them.

Below is a listing of my reasons why you should run away from Midtown Honda:

- Midtown Honda advertising and trying to sell the vehicle as a Sports trim when it is actually a LX trim. Sales person initially insisted that it was a Sports trim but later conceded that it was a LX trim after I proofed to him that he was wrong.

- Midtown Honda s questionable practice for recording odometer readings. Vehicle is advertised as 47,462 km. When I test drove the vehicle on February 23, 2019, I noted that it was close to 47,462 km. When I picked up the car on March 2, 2019, it was approximately 47,660 km (nobody can explain why it was driven approximately 200 km in between the time I bought and took delivery of the car). Odometer recorded at 48,475 km on Safety Certificate dated February 25, 2019. Also have service records from Midtown Honda dated February 28, 2019, that has odometer recorded at 49,466 km. When I returned the car to Midtown Honda on March 9, 2019, the odometer on car was verified at 48,119 by their Used Sales Manager. I also took a photo of that odometer reading for my record.

- Midtown Honda's extremely poor after sales service. After I sent in my initial email listing my concerns on Mach 4, 2019, it took numerous phone calls, text messages, emails to various people, and after my escalation email to the General Manager before I was asked to bring in the vehicle on March 9, 2019.

- Used Sales Manager offered me a $200 Service Credit for any future service works plus two (2) free oil changes when I met with him on March 9, 2019. And also agreed to complete all the items listed in my email of March 4, 2019.

- Midtown Honda did not complete all the work that was mutually agreed to with the Used Sales Manager during our meeting on March 9, 2019. Midtown Honda now claims those items are acceptable to them.

My experience with Midtown Honda has been very frustrating and time consuming. Also extremely unpleasant.

I have also recently purchase and took delivery of a 2014 Honda CRV from Bolton Honda on October 26, 2018. My experience with Bolton Honda was very pleasant and everything was in order on delivery day. Bolton Honda did everything that they had agreed to do. Actually, they completed a few things that I did not even asked for.

I definitely DO NOT recommend Midtown Honda to anyone! But would recommend Bolton Honda.

Wonderful experience leasing a CRV from Angelica! So friendly and helpful.

Worst Service ever. They make you wait so long to speak to a service advisor even when you have an appointment. This dealership isn t interested in servicing warranty items. I have a brand new car with intermittent problems with the passenger door which they refuse to service since it worked when I brought it in. It s so ridiculous my passengers have to climb through the window because the door won t open on my 2018 Honda Odyssey Touring! I highly recommend BOLTON HONDA, it s far from where I live but they take good care of their customers.

We just purchased our Jeep Cherokee at Midtown Honda and had an amazing experience. The sales associates and sales manager were unbelievable. They listen to all our needs and requests and helped us make a deal that was suitable to us. We are so happy that we came to Midtown Honda and definitely recommend this place for anyone looking for a vehicle.

Everything was good with spencer, and thank you to rover to for your help

Danny is a very good guy and helped me a lot. Roberto is very good. Paulyne at recrlgion was amazing, so nice omg!

I visited Midtown Honda yesterday and was very scared considering the times we live in with Covid all around us, but am happy to say Konrad was very patient and made me very comfortable and safe. He was also very knowledgeable about the van and was willing to share and explain things which made me take a very informed decision with the van servicing. I will definitely be back to Midtown Honda and have Konrad take care of it. Thanks Konrad !!

Recently bought a Honda civic from midtown Honda. My first big purchase! Energy was honest and patient, I didn t feel pressured at all. He even worked extra late to ensure he answered all my questions. He was also available after the purchase to answer any questions or concerns. Would highly recommend.

I do not generally write reviews on the web but absolutely must in this instance. I have been buying cars for 45 years and in all that time I have never had such a wonderful non-pressure experience as at Midtown Honda. In particular I must mention Daniel Da Silva, the Sales Manager who is patient, forthright and totally without bullshitting (please excuse my being forthright! ) He was an absolute delight to deal with. All with whom I had dealings actually, including Valeri the sales consultant and Maria the financial services manager were a pleasure to deal with. I bought a 2015 CRV which I love and look forward to a long term relationship with Midtown Honda.

Yeraldyn was fantastic. I will definitely purchase from her again for next lease!

I love Midtown s service department! I went here yesterday for an oil change and I was pleasantly surprised to discover that I didn t have to see a half dozen people just to take my information, like at Sisley Honda. And nobody pushed me to get ALL my fluids changed or change my tires like they do at Sisley. It only took about an hour too, wayyyy quicker than Sisley. In and out. Friendly staff as well. I was going to Sisley to get my oil changes, but not anymore. Midtown Honda will get all my business from now on. Sooo glad Sisley was too busy to book an appointment for me yesterday! Gave me a chance to discover Midtown Honda.

Excellent service!!! I took my CRV to get serviced at Midtown Honda. Liz was fantastic: she clearly explained the work that needed to be done and stayed in touch with me to keep me posted on the status of my car. The car was serviced beautifully and washed. Honda provided me with prompt and efficient shuttle service to and from my home. Both my shuttle drivers, Val and Vince, were friendly and professional. The whole experience was fantastic. I highly recommend Midtown Honda!

Great service, and quick turnaround. Thank you to all the staff at Midtown Honda

We bought a vehicle from Midtown Honda recently . Didn t have any plans to purchase but the salesperson Mr. Mohammed was really very pleasing and accommodating. Shout out to Mohammad for his awesome customer service. Moe also dropped the vehicle for us- a service that s hard to find these days. Assured customer satisfaction with him as your salesperson. Thanks !!

I just purchased my first car in Toronto i was helped by margarita very helpful and knowledgeable thank you. Cant wait to pick up my car tomorrow again i do not wish to deal with sandra cristiana can you give me another email so i can send my paperwork too.

THANK YOU Angelica and Roberto. Happy with my crv again.

Thank you PETER! My wife and kids love the new Honda Crv!! Your a gentleman! See you on my first oil change and thanks for the great service!

Love my Honda

Wonderful experience
I bought a Honda CR-V 2015 from Midtown, It is perfect and processing and communication is amazing, Big thanks to Michael Makris and Peter for their amazing support during the transaction. Highly Recommended.

Im actually very happy with the service i received so far. First of Angelica at sales who was very patient and easy to deal with while figuring out suitable numbers. Josh at finance who was understanding and was not forceful with things i didn t need. Lastly, Roberto who kindly walked me through the features and specs of the car i recently bought. If anyone is looking for a vehicle at this location, feel free to look for the individuals that helped me to ensure easy and painless purchase of a new vehicle.

Recently i bought my Honda Odyssey 2022. Pathetic service. Sales and services both the department are equally bad. Never plan to buy any vehicle from this delar. I am planning to report honda canada with detailed evidence. You will be tired with your own follow-ups!!

Came to the dealership with my family to fix a problem with our odyssey and Roberto helped us. My mom is very happy with the service.

PLEASE DO NOT BUY A USED CAR AT MIDTOWN HONDA!!! THEY LIVE UP TO ALL THE STEREOTYPICAL BELIEVES YOU HAVE A CARD DEALERSHIPS. Firstly, Honda HQ does not take responsibility for the used cars sold at this dealership. I know this because i called head office after the engine on my 2010 Equinox purchased at Midtown Honda seized three months after purchase in August 2018. Head office said it is not their responsibility. Further, Midtown itself did not return my calls after I left five messages for Dan, the used car sales manager. I am now in a position whereby I must pay close to $5,000 for a rebuilt engine. Further, upon review of my bill, the fellow helping me told me I was charged 3% more on my loan through Midtown than the going rate at the time. I now need to go through a process to get the used car office to recognize what they've sold me and agree to pay me for this major repair. Yes, i did not get a third party warranty, but should that matter? They sold me a lemon and on top of that charged me what they could get out of me. While this might be 'business' it is not ethical and i RECOMMEND WITH ALL MY HEART YOU DO NOT GO TO MIDTOWN HONDA. Once i signed on the dotted line they ignored me and now that I''m in for $5,000 more dollars for repairs they pretend they did not make the sale. This office and their staff truly live up to the stereotypes we have of car dealerships, especially used cars. DO NOT BUY AT MIDTOWN. I GUARANTEE YOU WILL NOT BE HAPPY IF ANYTHING GOES WRONG.

P.S. There is much more to right about their lack of response to my needs re. a flat tire (this after they denied putting two new front tires on the front according a promise they'd made); programming a second key for me (I had too wait five hours at another dealership down the road and they would not compensate me for my time). THIS IS THE WORST EXPERIENCE I'VE EVER HAD BUYING A CAR. BY FAR!!!!!!!!!!!!

Went to midtown honda to change my air filter, my agent Michael Smith was really good, had excellent customer service and was very professional, he knows is job well and make sure to check if i have warranty coverage for the parts to change my gasket also, when I go back for service I will make sure that am booking with Michael.

A1 A1 A1!
Michael's customer service was on point and exceeded my expectations. He was extremely knowledgeable & professional in answering all my questions and was very attentive to my concerns. I am extremely happy with the overall work that was done on my van and recommend coming to this location for all you Honda needs!!

-S. Green

Advertised civic touring on kijiji but after we drove there we were told the ad was wrong and it was actually the EX. They weren't willing to give us a deal on a touring to make up for their mistake which costed us hours out of our day even though they had a comparable car in stock. I'm not saying they're shady but they don't go out of their way to make right their mistakes.

What can I say about Midtown Honda, dealing with Peter Themelkos was the best experience I have had leasing a vehicle, he is at the highest level of being professional, courteous and knowledgeable.
I highly recommend him, I also recommend Margarita who was very professional and knowledgeable and helped me with my final decision on my vehicle lease.
Thank you Midtown Honda for the excellent experience!!!
Emily M

Our experience at Midtown Honda with Christian was nothing but positive. He was informative and we really appreciated his no pressure approach when considering our new vehicle but rather he answered all our questions and spoke honestly and openly about the process. It was refreshing to say the least. At no fault of Christian, we ended up choosing another vehicle from another manufacturer and he was totally understanding. Nonetheless our experience was so positive I felt the least we could do would be provide a review of our experience. I would highly recommend anyone considering a Honda vehicle to visit Christian and the team at Midtown Honda.

I bought Honda Accord with Honda plus warranty but when my caliber gone and its cover under honda plus warranty but they said it's not cover and they charge me for that parts and labour and I spoke with manager but he told me I have to talk with honda don't trust on this dealer ship even sales person when they want to sell vehicle they are going to tell false sentence and after few month when you go back they turn back from them sentence and they are not going to give you any help pls pls don't go with dealer ship
Thanks

Found a car online called the store to ask if it was still for sale. I walked in a couple hours later to look at the car, I asked to put down a conditional deposit and I was denied. I needed to have the opinion of another person to come by and test drive it. After talking with the sales person about price and financing, I was still unable to put down a conditional deposit. I guess the sales person wanted me to buy on the spot, but I refused to without another opinion. After walking out, I was called by the sales person to see further interest in the car. While its unfortunate that i wasn't able to buy the car, because I was seriously interested in buying the car, I don't regret walking out.

Buying a car is not a decision you can make in one day, I think the sales people forget about this fact and trying to push too much which results in unsatisfied customers. I walked in to other dealerships after and I was happy to see the transparency and freedom they offered me when looking at cars.

Great experience at Midtown Honda and competitive pricing for our new car. Superb sales team and amazing help and insight when looking at different options. Thank you Midtown Honda!

Pleasant experience, workers worked methodically and very helpful.

This was my first car and wasn't aware of the extra protection packages those usually offered by auto dealers. I was offered with the Endurance's Titan Vehicle Protection Plan, it was described as the most useful thing to get for a new car. I just blindly believed what ever the "financial manager" was blabbering about this plan. Due to my personal responsibilities it took me some one month to review all my documents. After reviewing my documents I found that the "Exclusions" listed in the agreement found to cover most of the stuff, i.e almost all the cases that could happen to a car, so basically non of the services those offered will be applicable to most of the cases. The cost implies to it is 1000$ and I am damn sure that more than 80% wouldn't be or couldn't be used. When asked to get rid of this (after a month, which was a mistake), I was told that this can't be taken off. So a it disappointed after that but, overall its suggestible to do some research on extra packages before you sign the finance or lease agreements.

Honda is known for the cars that they build and Midtown Honda is known for Tony, he is by far the best, will bend over backwards to get you the best car within your budget. My recommendation is to book time with him if you are seriously looking to buy a car. Don't waste his time if you are not serious, because he really does a good job, so respect his time please.

My sales consultant, R. Indran was great; very customer friendly. He should get a promotion!

However, my Live Chat experiences could have been better. I found those agents a bit pushy. I asked a simple question about their inventory and they asked me for information that I wasn't ready to give yet in the transaction process.
Also, they twice told me that they'd get back to me with requested information, but they never did.

My wife and I like our new used car and the price was reasonable.

Roberto - delivery specialist was a pleasure to deal with. Explained the car on great detail, very professional. Great way to start our enjoyment of our new HR-V
Thanks Roberto

Great Experience! Val is a solid and honest Sales Person, very hard to find in the car industry. I bought a 2017 Ridgeline Black Edition and their price was unbeatable. Their sales manager Ryan Cragg was fantastic and very helpful with a couple after sale concerns I had regarding the truck.

GREAT HONDA DEALERSHIP!

I used to go to this location to get maintenance done on my car but not anymore; this place is full of hustlers in the service department. For example one time I went there to repair my tire since it was punctured, and by the time I got there I was already flat but it had enough air to drive there. After waiting for 45 mins with the appointment they checked. They said the tire needs to be replaced it with a new tire $119.00 plus hst my car was already like 4 years old so I took it to a corner tire shop got it patched for $20 without any questions. The service reps use scare tactics, for instance if you don t do this here with us you might void the warranty etc

the sales reps are none the better, I had really bad experience with Joseph Kim, I was in the market for CR-V and shopping around, he was asking to commit before providing any competitive pricing offers. I was like if you can offer me better price I will consider it. I got really good deal at castle honda and wanted to see if he can do better and wasn t looking to commit without getting a final price. He really didn t wanted to spent any time with me.

Be Wary. Never left a negative review before. This is a first.
Had to change an ignition switch. While there, we had one sliding door working and the other side not. They said they would look at the broken door. Switch was fixed (good job it seems), and we were told the door motor needed to be changed. Quite expensive so we decided to live with one working door. Upon the next time the working door was opened, it started jerking really bad and took multiple tries to open/close. The next day the rubber liner fell off the bottom. We called Honda and asked why the working door was even touched at all and explained that it now doesn't work at all. Ultimately they took no responsibility and stated that it was "wear and tear" despite it being immediately after that messed with it and that it worked beforehand.
Also, we were told there is a diagnostic fee which would be waved if the service is done. When we received the bill it had an extra $125.00 for diagnostic. I told them there was no way i was paying and they did drop it. But they tried. Not what I"d expect from Honda.

I just purchased my first Honda Civic at Midtown Honda today. I must say it was actually a pleasant experience. Nick G. was the sales representative I dealt with. I recommend anyone looking to purchase a Honda vehicle to go and speak with him. He's very honest and will Fight to get the best price for the vehicle you interested in. I love my new Honda!!

A big thank you to Peter for giving me an excellent deal on a 2021 Honda Civic EX.

A special thanks to Mike A and Josh M. Mike for being a great salesman with a HUGE personality. Josh for always making the financial transition an easy one. He is never pushy and is always honest. Keep up the good work.

My favorite dealership! Great staff I've been doing business with them since 2013 I bought 3 cars from them and the last one was my Land Rover Discovery. Great service and customer experience. I went to test drive the car on Wednesday and got the car next day! Please look for Thomas Tan and Maria Hashemi. Great people! Thanks guys keep it up!

Customer Service here is great, I drive out of my way to come here.