Mercure Convention Center Ancol - Jakarta

Mercure Convention Center Ancol - Jakarta Reviews

Reviews 4306
4.4
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Cold cold

Yeay

Very impressive with a room that is quite large an...

Very impressive with a room that is quite large and clean and there is a safe deposit box for valuables and a very satisfying breakfast because many menu choices are good for children and adults ... the service is quite good.

What I liked about this place, in terms of locatio...

What I liked about this place, in terms of location and facilities, was undone by two very basic things about customer service. Let me first talk about good things - location, good swimming pool, water slides and overall great atmosphere to relax and take it easy. Good options also in terms of restaurants.
What I didn't like was their inability to handle international customers. Staff (even at the reception) has trouble understanding English. Breakfast does not have many continental options. On top of that I was charged for the breakfast, sighting the reason that I did not book it in the first place. But, could not get proper reasoning is to why that was not made clear to me the time of check-in. Or why did they choose to not include breakfast when I upgraded my booking to twice the original price I booked to begin with. Since I was there with the family (incl. 2 kids), I had no option but to buy their breakfast at extortionate pricing. Leaves a bitter taste to what was shaping up to be a good experience. Would not recommend this hotel to anyone I know.

Ok

First, we checked-in through a very long queue, bu...

First, we checked-in through a very long queue, but thank God the room was nice. But, wifi was REALLY BAD! The next day, we had breakfast, suddenly felt like a chaos place than a restaurant. It was crowded and not easy to get anything we want, the servants also really busy, we could not ask for any help.

Great.

The hotel ticket was fixed by the hotel, especiall...

The hotel ticket was fixed by the hotel, especially the food
But I was helped by a very good & communicative hotel staff namely: Yatatema Nazara
Other facilities also seem old-fashioned ...

A nice and comfortable place to stay and please ad...

A nice and comfortable place to stay and please adjust the room by requesting the costemer mercial if the customer asks for sea view but the type of room there is still a sea view and please help the food in the restaurant please make it a little more varied and a little better.

View sunrise here best mmg.

View sunrise here best mmg.
The area is full of theme parks.
Luxury feel at reasonable rates.

The hotel itself was am old hotel but was renovate...

The hotel itself was am old hotel but was renovated, the staff was excellent and kind. The rooms were very large and by the sea with a great view, but the room had a certain old smell which was a bit unpleasant and the bathroom had no shower door so the rest of the bathroom eventually got wet from showers.

been here during an office event. pretty good to s...

been here during an office event. pretty good to stay. complete facilities. only when using a large room for a meeting of many people (more than 200 people) it seems less ready huh.

suggestion to the hotel when there is a special event, a person in charge is appointed to stand by in the place / room so that if there is a need it can be immediately found.

Homy

Good

Hotel Mercure is in Ancol, the position of the hot...

Hotel Mercure is in Ancol, the position of the hotel is closest to the beach, access from Ancol entrance is quite far to those who want to take the hotel using transportation. Ancol entrance fee for motorcycles 15 k, cars 25 k. Entrance fee per person 25 k. Hopefully, according to some people Bagus Hotels and satisfying service.

Okay

Great

Good

A comfortable hotel for weekend getaway. The locat...

A comfortable hotel for weekend getaway. The location is in the middle of Ancol, easy for every part of Ancol. The breakfast is good, the swimming pool is good, for families who have small children and are happy to play water, you have to come here, there is a slides too ...

One of the hotel recommendations on the north coas...

One of the hotel recommendations on the north coast of the capital. Viw is pretty good from inside the window. For some rooms there is no soundproofing. So if there is noise in the middle of the night, there must be contact with the hotel clerk. The rest is ok

Just stayed three days and two nights, very good s...

Just stayed three days and two nights, very good service and satisfying facilities. For Executive Ocean clean type rooms not dusty or complain like before. Work room service is clean and fast, security is also good by telling us whether traffic conditions are crowded or not, it's better to use a vehicle or walk to the restaurant around Ancol.
Hopefully in the future it can be maintained even better

Want...

Mercure Convention Center Ancol - Jakarta

Mercure Convention Center Ancol - Jakarta

4.4