Jeff Scism

Review of McDonald's Corporation

This is McDonald's in San Bernardino at the corner...

This is McDonald's in San Bernardino at the corner of Del Rosa and Highland this evening. The person behind the counter did not know what he was doing. He didn't pay attention at all when we made our order. First they were out of large drink cups. Then they were out of syrup for the iced coffee. Then they told me the ice cream machine was not working. Then they screwed up the sandwich order and failed to give me my coffee. When I question the manager about this and told her how incompetent the counter person was she told me did not everybody is competent that she knew he was incompetent and I would have to deal with it. When I went back to the counter and ask for my coffee they could not go back to the order and find out which coffee I ordered I had to reorder it again they took five more minutes to make it because they claim to be out of the caramel syrup for my iced caramel coffee. Overall this was the worst service I had ever received in any McDonald's. The service was bad the restaurant was dirty and the manager was rude.