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D
4 years ago

Absolutely Useless

Absolutely Useless

Trying the whole day but no one answers the phone !!!!

E
4 years ago

Vw umhlanga Is one of the best dealerships I have ...

Vw umhlanga Is one of the best dealerships I have ever dealt with. From Sales persons to receptionist, drivers excellent. Poovy was my saleman and he's absolutely excellent with follow-up and service delivery on point. Roslyn Munbodh her warm smile and caring personality really makes one's experience a pleasant one. I would definately recommend my family and friends to your branch like I always do. To the owner of this franchise appreciate and take care of your staff they make up your dealership. #ILoveVW

V
4 years ago

I have been dealing with Nigel Hastibeer for a whi...

I have been dealing with Nigel Hastibeer for a while now and his customer service has been impeccable. His attention to detail and charismatic sense of humour makes him a pleasure to deal with. I highly recommend his services.

A
4 years ago

I booked my car to determine the cause of a knocki...

I booked my car to determine the cause of a knocking sound heard from the front of my vehicle. On arriving I was informed by the service advisor that I will be required to pay R1200 for diagnostics.

My car is under warranty and maintenace plan which has proven well thus far. I was shocked that the service agent was unable to assist unless I agreed to pay the amount.

I decided not to go ahead...

This is not the service one would expect from a prestigous dealership and is the second bad experience , I will happily never return!

K
4 years ago

I have to say Bidvest McCarthy VW is very helpful ...

I have to say Bidvest McCarthy VW is very helpful and have an awesome customer service and special thanks goes to Roslyn Munbodh for her excellent customer service, friendly appeal and helpful in every way

N
4 years ago

Shanall Bechan - It is always a pleasure to be gre...

Shanall Bechan - It is always a pleasure to be greeted with such a pleasant and friendly face at McCarthy VW Umhlanga . Your level of service and commitment to your customers are exceptional. Keep up the good work!

L
4 years ago

Excellent service from Poovy. Great Salesmen who g...

Excellent service from Poovy. Great Salesmen who gives his utmost attention to the customer and their needs. Thoroughly enjoyed having him manage my purchase, post sale service and follow up. We'll done!

S
4 years ago

I would like to say thank you so much to Jasheel ....

I would like to say thank you so much to Jasheel . His customer service is impeccable and he has excellent knowledge of the Volkswagen brand. I will definitely be coming back to the Unhlanga branch as Jasheel was competent and professional when I interacted with him and that was definitely the best service I received in a long time . Well done Jasheel , keep up the good work , you deserve some sort of recognition from your company as you are definitely an asset to them . I hope I got the name correct. He is a tall Indian male who is a mechanic at the Umhlanga branch

A
4 years ago

Great experience with Nigel. Purchased a corolla q...

Great experience with Nigel. Purchased a corolla quest from him. My wife is happy with the vehicle a year later. He even got it glazed and fitted with new tyres before we fetched the car. Stunning car and service from Nigel Hustibeer!!!

C
4 years ago

Dear Poovy, I want you to know how much I apprecia...

Dear Poovy, I want you to know how much I appreciate the excellent service you provided. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. Thank you so much. Wish you many more sales.

D
4 years ago

Thank you Lovern for the excellent service provide...

Thank you Lovern for the excellent service provided by you this year. Because of you my son and my hubby are driving new cars.
2 cars in one house in the same month n year all because you made it happen.
Thank you n keep up the good work
You made us VW Lovers

c
4 years ago

My visit to VW Umhlanga was an overall great exper...

My visit to VW Umhlanga was an overall great experience the staff are friendly and helpful. The receptionist Shanall Bechan is warm, welcoming and informative. She went over and above her call of duty to assist me with my queries. In future I will defnitley be doing all my motor vehicle purchases aswell as services with VW Umhlanga.

T
4 years ago

@Nigel hastibeer...purchased a new polo vivo the p...

@Nigel hastibeer...purchased a new polo vivo the process was quick and painless. i would like to compliment Nigel on his excellent customer service and making this a smooth process the deal was done is 2 days. will definitely come back for more purchases in the future. McCarthy VW Umhlanga is highly recommended. @Nigel keep up the great work!!!!

K
4 years ago

Exceeded my expectations in all aspects

Exceeded my expectations in all aspects
A huge thanks to Debbie Stanley for the excellent customer care much appreciated
I would highly recommend vw umhlanga to purchase or to service your car. Im very satisfied customer

Debbie Stanley

L
4 years ago

The service I received was great .Roslyn Munbodh w...

The service I received was great .Roslyn Munbodh was excellent with her warm welcome and went out of her way to make myself and the hubby feel comfortable. I must comend your dealership for having such well mannered and well trained staff