Mayse s.l. Reviews

Andrew and his team at Mayse we re awesome! Calm, laid back, and trust you as a customer. They were not pushy at all and very easy to get along with and helpful! That was by far the best car lot and sales team I have ever dealt with! Thanks guys!

They are great to work with and give you the best deal up front the first time. No hassling or issues with their entire team! The sales rep that helped us, Dave, was kind and considerate through the entire process. He knew we were not decided on which truck to go with and he was patient and responsive until we picked the right vehicle to fit our needs. Would highly recommend to anyone and will be buying there again in the future! Top notch dealer by far!

Just in for an oil change, but these guys are always friendly and helpful. Thanks for your good Service

Easiest no hassle experience we have ever had buying a new car.

I was pleasantly surprised with the quality of service I received. Everyone was willing to assist me in any way to make my car buying experience easy. Extremely satisfied with my experience.

Zac Feith had things ready to go for me when I got there. He knew I wanted a no-nonsense transaction & gave me the experience I requested. I appreciate the honesty since I was coming from a fair distance. I ll do business there again.

In 2016 I Had an engine go out on vacation. Needed a new vehicle ASAP. They gave me top dollar for my trade and did an excellent job getting me in and out with a great rate.

Staff is very friendly and proficient. I am two hours away from the dealership. When I called the day before regarding the a truck I was interested in- they said they would hold it for me. It was a great feeling knowing when traveling that vehicle will still
be there.Truck was -and exactly as promised.Only took about two hrs. total and
I was in a new truck.Love the truck and loved the deal.

They did a really nice job. It also looked like they cleaned the car.

Me and my wife bought a Colorado Redline from Eric Perryman yesterday which was Memorial Day and I will have to say this was one of the best Dealerships I have ever done business with. Eric stayed late on the holiday for us to finish up the deal and braved the storm so we didn't have to get wet. Finance was also very good to us and I would recommend Mayse Automotive to anyone. Thanks again Eric.
Dallas and Dianna Ross

Not the best costumer service. Felt like I didn't deserve the guys time that talked to me about possibly getting a car.

Everyone we we talked with was helpful and knowledgeable.

Great place. I usually don't have any problems but I am not convinced the problem is fixed. Preliminary diagnosis was to replace a sensor. Final diagnosis: add coolant & replace radiator cap. Cost: $119.00. Pretty high. Only time will tell if this fixed the problem.

I had a recall on a part of my car.. the man that did my recall was rude . and didn't seem to care about the quality of job that he was doing... The recall that my car was getting required that I bring in all of my keys because after they replaced the new part the old keys would no longer work...
all of the resulted in me walking form Wal-mart to Mayse automotive because he didn't cut the new keys correctly .. that wasn't my problem .
what my problem is , is that my old keys still work. and NO PARTS HAVE BEEN REPLACED
...
The recall on my car can cause me to crash because it sends the car into over-drive, or automatically deploys the air bags.

I expect this problem to be fixed promptly before this happens to me and Mayse automotive has a large lawsuit against them

We pretty much knew what we wanted before going in, but still Luis was helpful and informative on the car we drove. Also patient while we were at our house, seeing if great grandma could enter and exit easily.

Very easy buying experience. No pressure. Great deal!

One of the best dealerships to buy a new or used vehicle from. I've bought 3 vehicles from them over the years and always had a great experience.

My situation is different, do to a bankruptcy that had ALL medical on. Kelby was not able to get us into the vehicle we wanted based on the bankruptcy. However, he was the greatest salesman I have ever worked with. He worked to find me exactly what I was looking for in my price range. I also believe Kelby and the team did everything they could do to get the loan approved. However, with many medical bills I am sure every financial institution finds my situation risky. If you shop here Kelby is your man. If you are reestablishing credit may I suggest Youngblood or Reliable in Springfield both were able to get us approved fairly quick.

The service and quick lube departments are always so friendly and knowledgeable! Mike in quick lube is always so helpful and personable, I really appreciate the way I'm treated there!

Good experience. Ehren Clark is great to work with.

My wife and I had a great experience with Mayse!!! Mike Pullen was great! He went out of his way to help us with the exact vehicle we wanted. We drove 2 and 1/2 hours from Tulsa and are very impressed with the dealership and everyone there. Greg and Tripp were also very nice, helpful and personable. Overall our best buying experience to date. We both agree we would gladly drive back to buy our next vehicle.

Salesman MIke Lanphier and Finance Specialist Jeff Silvey are the best! Their vast knowledge and attention to detail made our purchase quick and easy. Go see MIke Lanphier at Mayse for your next vehicle!!

We had a problem when we ordered a part but I received a call and they explained what happened and apologized for that, which made me feel they really care and value their customers. They fixed my car pretty fast and it seemed to be running well!! I will definitely keep going to them for service and will buy from this place again!!

It was pretty easy to get done.... It was confusing in the beginning as the person I was originally speaking with wasn't at the place and the vehicle we were looking at even though we found on website wasn't even available, however after that the salesman was easy to work with, same with finance officer and we actually walked away with something that better fits our needs

They've got a nice little quick lube shop. Also, had them throw in a tire rotation along with the purchase of a rear windshield wiper for our vehicle.
Bill was nice and attentive and suggested other services we should be getting to our vehicle.

My brother was very pleased with the vehicle he found. Staff was.very courteous and the paperwork was not that painful.

Was the very best experience in shopping for a car we have ever had. Steve and Dave were great to work with. No pressure sales the only way to go.

Thank you so much for your help.

Great people very helpful even to strangers, Thank you very much!!

Found a vehicle that we were very interested in on their website. Called to inquire about it and possibly tell them to hold it for us so we could purchase it later in the day. I spoke with John Kieny. Vehicle was listed at $50,000. But when the salesman called us back after checking that it was still available, he quoted it at $58,995. It's hard to have anything nice to say about a dealership when they post a price on their website, and every other auto buying website out there, and then raise the price by $9000 when you call about it. I think an honest and decent dealership would honor the price they have the vehicle listed for, regardless of how much profit they make or don't make. We will never buy from Mayse and don't recommend them to anyone else.

We recently shopped three dealerships for a GMC Terrain, we were pleased to find., They had the best inventory and met our need. Eric was an exceptional representative of Mayse and General MOtors vehicles. Eric and the dealership have kept in touch to let us know they are interested in helping us with any questions or additional information.

I was looking to trade in for another car. Kelby Parks gave me more than multiple options to look at an was more than willing to take his time to give me the best options for the best price! I highly recommend this dealership and Kelby to help you with any questions or inquiries about buying a new vehicle from Mayse.

So easy to buy a car here! I love this dealership and the people that work here are awesome! Thank you for a great buying experience!

Waste of time. Salesman left me in the lobby while suppose to be getting keys to go see a car. I see him walk out of the building after 10 minutes. Weird. Another 10 minutes later his son in law comes and says he went to sell a car to another person. Then told i would have to get my own financing after i already got approved in advance. So i bought an f150 down the street. Thanks for nothing

My purchasing experience with Shane Davis was amazing. Traded my 2012 Buick Enclave for a 2014 Cadillac SRX. He offered me a very fair trade price right from the beginning...no time wasted haggling. We found out 5 or 6 days after purchase that the a/c didn't work. They drove 85 miles (the same day I called them) to pick up my car..brought me a 2015 loaner....fixed my car and had it back to me the next morning. They had promised that type of warranty service when I bought the car; but my husband and I were skeptical. They proved themselves good on their word. Will definitely see Shane the next time.

Great, enjoyable time! We were treated like royalty! We got exactly what we wanted and a phenomenal deal!

Great place. Large number of vehicles to choose from. Very helpful friendly staff. My experience was great. I will go back there.

Very neat and clean dealership. Salesman John Ellis and manager Stan Davidson were great to work with. Bought 2 vehicles a week apart. Thanks

Great fast for needed to be done in and out. Helpful answered all my questions. Thank you

Great service. Very professional and courteous. Made sure I was informed of everything I needed to know regarding the operation and purchase of my vehicle. Highly recommend.

Ehren Clark did a great job selling me my first brand new car. Great deal and great people!

Such a low pressure environment for a car buying experience. We have purchased multiple cars from Mayse and each time we are treated fairly and honestly. A great car buying experience.

I highly recommend Kelby Parks. He is extremely helpful and easy to work with. He will make your car buying experience as stress free as possible.

Stopped for an oil change, everyone was very nice and professional. Very attentive and quick will continue to go there for all my future service.

Will not help customers on used vehicles so I will let at all of my friends and family members know. Don't buy I question their inspection process.

I had an excellent experience at Mayse automotive. They had a good selection in their inventory and had just what I was looking for. Their prices were more than fair and very competitive. They gave me a fair price on my trade in. Our salesman, Mike was very knowledgeable and professional. Tripp did an excellent job with our financing. I am very pleased with the service I received and happy with my purchase.

We were very satisfied with the salesman, Steve and finance person. They worked together and made things go smooth.

Mayse Automotive was absolutely amazing! Their staff is very friendly and works well as a team! The quality of their service is most definitely worth 5 stars!

Very professional, great service ,had a recall on my car and a oil change was there only a hour and s half

I bought a Honda Civic from Mike Lanphier and it is an outstanding car and it was a fast and easy process. Mike will take the time to get you all you need and make it an enjoyable process. I strongly recommend buying a car from Mayse Automotive and Mike Lanphier.

Best used vehicle purchase experience I have ever had. No pressure, friendly professional sales staff, and excellent finance/paperwork management. Super clean facility and the exact vehicle I was looking for.

John Ellis went above and beyond during our visit(s) with you and was great to work with! Will definitely recommend him and your dealership to family and friends! Everyone we encountered was very friendly and welcoming! Thank you for such a Great experience!

My experience at mayse was excellent could not be happier tks.john & Gregg.

I bought a 2018 jeep compass latitude and the crew here is amazing. i dealt with John and Zach and Matt. No one pushed me, they let me shop around at my leisure and put me in the best car for me! I will be back. my grandmother traded in her truck and they gave her $1,000 more than any other dealership offered her, and my new jeep was the cheapest and nicest around! love this place. a full 5 stars earned

The quick lube works great for us , I can just stop in whenever I have a spare minute to get my oil changed, no appointment necessary !

Very friendly helpful people!! Would reccomend to everyone!!

I arrived at 5:00 pm and was greeted at the door and ask for sale man Jon and bought Jeep and we leaving a little after 7:00 pm shortest time ever buying new Jeep everybody was very curious and real friendly ya have a good stuff!!! Thanks for the Willy gladiator love !!! CRAWFORD S

Went in to test drive the 2020 Acadia and Steve was so helpful! We left with the new car and are completely satisfied with the results!

The staff at Mayse was very easy to work with. They will be the first place we look for any future needs.

No pressure, no gimmicks, bought a truck in 2.5 hours. Salesman and business manager very friendly!! I highly recommend Mayes
!! It was a great experience!

I can t believe the great customer service that Mayse Automotive Group provides. When I bought my truck Steve told me that if it needed service they would pick up my truck at my office in Springfield and leave me a loaner while they work on it. These guys go above and beyond those expectations. This has been the best experience buying a new truck and with the service department at Mayse Automotive Group! I highly recommend you call Steve for the same great customer service!

David Brown was a pleasure to work with. I came in not sure what I wanted, and he was very helpful and informative. He made the buying process very simple, and I would absolutely recommend him and Mayse Automotive to future buyers.

Dave Brown was such a pleasure to work with! He had answers for all my questions and was just a great guy in general. If you're looking to buy a quality vehicle, go to Mayse and ask for Dave, he'll set you up right!

Great experience!! Ben is new, but was knowledgeable about the truck I was interested in and made the buying experience a pleasure. He will get more of my business in the future!! See Ben when you visit Mayes!!!

We had a great experience with Andrew! Everyone was very friendly and helpful.

Very nice and caring! Took the time to show us different things! Have been recommending them to everyone I know!

Mayse service department is fantastic! I took my Jeep in on Thursday and they had me back on the road on Friday even with having to order parts for it. Very impressed!

Great people, excellent knowledgeable sales person & office manager.
Car buying is not a great experience, but Eric, Stan, & Matt made it an enjoyable time buying time.
Maude is the only place I ever look to for automotive needs.

Kelby Parks will make your car buying experience a very positive one. He works hard for the customer and will exceed all your expectations.

great products but worst customer service. They act like you should be grateful for being there.. they don t try and get you the best deal they try to make the best dollar for their pocket. Won t go again if I have the choice

Great people, great service! Shawn was great to work with & my AC is back to running in tip-top shape again! Definitely recommend them on service but also on sales! Check 'em out .. ya won't be sorry!

All employees seem well-educated, conduct business in a professional manner, and verify that the customer is fully satisfied. The license plate holes were not correct for my friend's handicap plates so the salesman told her to drive on out and he fixed it right up!

Fantastic sales reps! Luis answered any and all questions I had. Was extremely thorough. There was zero pressure to buy. Also, the purchase process itself was super smooth and timely. Very happy with Mayse!

I can get my car serviced anywhere. I choose Mayse for the professional service I receive. I know it will be done right and on time. Genuine pleasure to work with.

John Kieny (Sales Consultant) and Matt Molica (Finance / Business Manager) are the pro's pro at Mayse Automotive (Chevy)!!! I was an out of state buyer for Minneapolis, Minnesota and this was a long distance transaction that felt like I was right there at the dealership every step of the way. I found my dream Corvette Grand Sport on Autotrader and Mayse Automotive (Chevy) was the seller. It was a GM Executive owned car that had the 3TL, Z07 and ground effects package, among other options and only 4,700 miles. It was perfect and exactly the way how I would have ordered it. I inquired about the Grand Sport online in early December 2018 and John called me promptly to discuss. I proposed a selling price with a trade in and he and Matt agreed to the price, which I believe was very fair for this car. That was the easy part; with the Holidays I did not have time to drive to Missouri and pick it up. Still, John considered it "sold" to me and defended me against other offers the dealership received on this amazing Grand Sport throughout the remainder December. Mayse could have taken a higher offer and sold it before the end of the year (I know how important it is to get all orders completed before the end of the year) but John Kieny was true to his word and held it for me until January 5th when I could pick it up. On January 5th I arrived at Mayse. John had the Grand Sport Parked right out front for me, ready to do the test drive! The test drive was the beginning of a dream come true. Upon completing the test drive Matt Molica walked me through my loan (which he beat my credit union rate) and offered my a fantastic 8 year extended warranty, In the end it was a very enjoyable and easy experience working with John and Matt at Mayse automotive (Chevy). Thank you for making one of my life dreams, of owning a Corvette, come true!

Andrew Eisenhart Minneapolis, MN

Thanks for great service . I was in hospital and Rebekah Tempe , and Tripp Cook helped my wife get paper work ready till I got out of hospital and come by and sign paper work . Good job .

Let me start by saying , I dont know why you would go anywhere else. We originally were looking at used but with the rebates on the new GMC Terrians we decided to go that way. John Ellis was our salesman, absolute great guy! John was super helpful in every aspect of our experience. Stan Davidson was great in explaining our options and helping us get the deal done with our trade in. Finally in Finance, Laz . This guy is totally top notch. Laz explains the warranty and how things work as well as got us the best interest rate I could have hoped for. We even got a chance to meet with Gizmo, and discuss all things doggie. We have bought several vehicles from Mayse and everytime is a over all great experience. I am a lifelong customer, and tell everyone looking for a car or truck to come and see John at Mayse. At Mayse you like family.

They were truly wonderful! they made the entire process easy and less stressful than ive had at other places

Not rude but kinda of cold, we were looking at used cars and the market is super hot right now so they probably already met their numbers for the month or whatever, felt like they were indifferent to whether we were there or not like they didn't care if they sold a car or not. Again they weren't rude, I mean it is what it is, it didn't bother me any just the way the guy came off.

The service at the lube center is fast and thorough very pleased

Buying a vehicle is a big decision and our family feels comfortable working with Mayse. The staff are friendly and helpful but above everything, honest. My family has now purchased 3 cars at Mayse and we will continue to do business with them time and time again. Cant recommend them high enough!

Excellent experience
Always have a great experience with the staff at Mayse

It was horrible 3 hours waiting last week to tell me they have to order the seal made a appointment for today for a 1 hour job which took 2 hours but the good thing about Mayse they do fix them right so maybe I won't have to go back for a while

Very nice people.. over the phone and in person. Glad they were able to order my key in . And program it to my grand caravan

Overpriced Chevy dealers very rude sales people don't even want to sell a vehicle we waited forever to try to get some made it help and they didn't even bother

Was very pleased from first contact - inquiring about a specific car - to all communications over the weekend while we were making our decision. Zac was very responsive and on top of things. Attentive but not too hovering. Lol. Once we decided to buy, they got it done quickly. Financing team was easy to work with. Great customer service all around. No high pressure attitude. Fair offer on our trade. Well done.

I had an amazing time, I really felt like they cared about me and my story as a person not as a customer or number. Mike was really helpful and informative. Thank you!

Just bought a car hear the sales representative was a very nice guy and new what he was talking about. Great guy

Great place. Made us a great deal on an Impala. Mr. Mayse really knows how to run a business.