Excellent experience,affordable and conveniently l...
Excellent experience,affordable and conveniently located. Knowledgeable technicians.
Excellent experience,affordable and conveniently located. Knowledgeable technicians.
Baruch is honest and trustworthy. He always helped me diagnose and fix whatever might be going on. He has a very dedicated and knowledgeable staff. A very good choice. Strongly recommended.
Boruch is one of the most honest people I've met, and that's important with auto care. He will bend over backwards to make sure that the job is done right AND give you a good deal. Happy to be his customer.
I have an older transmission and they were able to help me out with it the same day. They are very honest, fair and friendly. I am new to the area and am very happy a repair shop I can trust. Thank you again for your help.
Honest and fair. I was estimated 2 hours to install a part and i was quoted accordingly. when it only took a half hour of labor i was only charged for the half hour of labor. so i paid less than what i was quoted.
So helpful! Never been to shop that was so honest, reliable, quick, and trustworthy. I can rely on them whenever I have any issues with my car! Thank you, masterworks!
This place is great. I called the evening prior to when I wanted to bring my car in, and they were able to accomodate me. Strange sounds had been emanating from my car for about a year prior and other mechanics never figured out what it was. This place took care of the basics for me (oil change, evening out tire pressure etc) and also were able to fix a major issue with my wheel and make the noises go away. I felt like they did a great job for a reasonable price and explained everything well. Highly recommend.
Recently moved to Cleveland and came here on the advice of some friends when I had some car trouble. Boruch was very friendly and made sure to address my concerns. After completing the repair, he went for a short drive with me to see if the problem had been adequately resolved. Great service, will be coming back for any future issues!
Updated Review: the owner, Boruch, had personally reached out to me to gather more details on the matter and truthfully apologize for the experience I had. He was happy to offer a refund since the alignment process at their shop and tire advice had not fixed the issue with my car. I am honestly surprised that I was contacted, and says a great deal about Boruch s character and his expectations for his business. Those odds are one in a million that a company would want to right a wrong, even months after the matter. I have increased the rating to 4 stars for Boruch s honesty and willingness to fix the problem. I can now say, if MasterWorks is unable to fix an issue with your car, they are happy to help or issue a refund.
Original Review:
Earlier this year, I took my car to MasterWorks for an alignment. The owner and mechanics I spoke to were incredibly friendly and polite, and got me in for an appointment quickly. Although I had a good experience working with them, my car still pulled to the right when I drove home. I waited a few days and called back, they promptly got me back in to take a second look. that time, they said they ran the program for alignment and everything was within range, so they weren't sure what the issue was. They suggested maybe a bent rim or tire issue. I then wasted my time and money getting a replacement tire from the company I bought my tires from, and they noted no damage to the tire or rim in the process. I finally went to my Toyota specialist when the pulling got severe, to find that it was simply an alignment issue that MasterWorks couldn't fix for some reason. My car now drives perfectly straight and smooth, thanks to my Toyota dealer.
I contacted this garage because I heard they are honest and that s the type of service I got. I requested (and sent) a second hand car to be inspected before I purchased it. I don t live in Cleveland, so I arranged that the seller would drop it off. The garage told me the price for an inspection, and I wanted to leave my credit card number since there was a set appointment, but they wouldn t take it unless the car was already in the shop. On the day of the appointment, they did a thorough inspection, and called me when it was done. I paid over the phone (same price) and they texted me a link to a thorough digital review of the inspection, including pictures of all of the parts that were good, what could use work, and was was more urgent/red flag. There was no pressure to have these things corrected at their facility.
I haven t been there in person, but it s clear to me that this place is honest, and has hard workers. And it s certainly a nice touch that they ve invested in some technology to help make the inspection accessible digitally. I bless them with much much success in their business and hope that they continue to serve the community in the way that they do.
I highly recommend MasterWorks. They are honest, trustworthy, very helpful and reliable. I couldn't ask for better service.
This was my first experience with MasterWorks and it definitely won t be my last! Professional, courteous and customer oriented, highly recommend their automotive services.
I had a great experience here! I called in and got an appointment set up a couple days before, got my car taken back right away for a brake check, and then when they told me the condition of my brakes they gave me all the options up front and their advice. I didn't feel any pressure at all to get more done than was needed, and they answered all the questions I had. Their building is very clean and professional and it was a pleasant place to wait with free wi-fi and snacks. I'll definitely keep coming here!
Anytime you find an honest mechanic you stick with them. For me, my trusted mechanic is located back home and when my car started to have some problems, I searched all over the place for a mechanic just as good. Many of my friends recommended MasterWorks due to their outstanding customer service and phenomenal work all while maintaining the coveted trust we all seek when choosing a mechanic. Borah and his team quickly identified to the problems and updated me every time there was a decision to be made. The prices for labor and parts are extremely reasonable. This is the place to go if you need your car fix and want to trust that the mechanic will only fix real problems instead of trying to simply turn a profit. I will be coming back with my car for tuneups and service for as long as I am in Ohio. MasterWorks is a honest, family-oriented, and hard working company. Its rare gem and highly encourage everyone to use them!
My car needed a new engine. They were extremely informative and went over the top to make sure the new engine I received was worth the money I was spending. They actually returned an engine they ordered and sought out a better one after seeing it in person. They are very knowledgeable and knew right away what needed to be replaced. I felt good and was relieved knowing my car was in good hands especially for a major fix like this one.
Took my car in and got quick service - something rare for automotive shops. Additionally, they were very customer service oriented which was very much appreciated since most shops make you feel like they just want to charge you and get you out.
We brought our car in to Masterworks for the first time and were very impressed with the service we received! They were extremely thorough and clear as they explained the problems to us. The repairs were quick, and we're glad to have our car back up and running!
When i first saw all the positive reviews about Masterworks i thought it might somehow be rigged. But having been there and worked with them i can vouch that all this are legit! Honest, considerate, friendly and someone who single handedly changes opinion of garages and mechanics! Could not ask for more. They did initial diagnostics and sent me an evaluation by email, at no charge! You bet i will be returning anytime i need my car looked into .Can't say enough good things about them. Honestly.
I have had several major issues with my car and MasterWorks consistently are proactive, professional with competitive prices. Besides, being honest and caring with a great staff of mechanics, I will continue to refer them to family and friends.
Had some work done on my 2002 CRV. Very honist and works to get yoy the best price on parts. Im new to the Cleveland area and will be coming here from now on for all my car repairs
Really great place. 110% trustworthy!
Jan 2019: Still a great place, they're expanding too!
Wow! An honest straight up car repair business. They did a great job,fast,fair and where very helpful. The benefits of getting your car repaired there are beyond words. Great place to go for repairs
If I lived in the Cleveland area I would take my vehicles to this shop. We were traveling from Washington State and blew our transmission. They went out of their way to help us. Did a fantastic job. The quality of work is very good. Their quoted price was very reasonable and they did the job for the lower in of the quote. They also came on Sunday and finished repairing our vehicle. Unbelievable customer service. People of Clevland you have an awesome resource available to you.
Thank you for providing excellent and honest service.
Excellent service all around. They took our vehicle to be serviced the very next day. The work done was great and the pricing was very fair. Most of all we feel we can trust Baruch and his team. We will definitely be back again if we need to. Thank you MasterWorks!
These guys are great and the new facility is a great addition to the neighborhood
I have to thank you Mr. Taub for his generous free evaluation of my AC. Also, he and his staff did a quality work on my rear brake system while providing me with a car for my commute to work. Service warranty was more than 2 years!!
Masterworks is one of the best auto shops I have been to. The level of professionalism and care they provide is unmatched. The prices are very reasonable and you really feel that they care. I will keep coming back here and I will refer all of my friends and family to them.
Boruch is knowledgeable, fair, and does fantastic work leaving me feeling confident and learning more about my car every visit. Multiple times ive come with concerns about repairs I thought would need immediate attention: this shop has never made me feel rushed to jump the gun on a repair, guilty about deciding to wait, or fearful that im making the wrong decision. I would recommend them to anyone and am greatful for their transparency, honesty, and integrity. A great staple in town!
I had a very good experience they aren't going to sell you extra service's that you don't need
I am a first time customer. I experienced a great first impression starting with my phone call looking for service on my Hyundai Sonata and continuing with my appointment and visit. Outstanding customer service. I was informed as to nature of my problem and was updated throughout. I was offered refreshments in a very comfortable waiting area, a pleasant conversation with the boss, a great first visit. My car was repaired quickly and at a reasonable price. Great job gentlemen!
Honest, trustworthy, thorough, quick and great prices. I recommend them to everyone!
I've been bringing my cars to Masterworks for 6 years. They have always impressed me with their service, care, honesty and integrity.
Thank you for being so fast and efficient! Love the new shop look too. Super professional!
Honest, trustworthy, quick and communicative. You'll get a phone call every step of the way to make sure you're comfortable and the service is always friendly!
Nice considerate and honest owner with super talented workers they have the know how and the integrity that everyone would love
Car had an intermittent a/c problem. They talked to me about options, and didn't just recommend the most expensive solution. They identified and fixed the problem, and I have not had any issues with the car since. I highly recommend this shop.
The most honest owner I've seen in a auto body shop. Would trust anything he says. Well worth the visit
Not only did they give me polite and attentive service, they made me feel valued as a customer. That's very rare for auto repair shops, who all too often confuse customers with jargon in order to find a way to charge them more money.
Masterworks Automotive fixed my car in as timely a manner as could have been expected, given the nature of my car's malfunctions (yes, there was more than one problem).
They also trusted me with a loaner instead of steering me to a car rental place.
In conclusion, I am delighted with their work, service, and their efforts to be helpful to me from beginning to end. I would wholeheartedly recommend them to anyone who needed work done on their car.
Addendum:
One year later, I have a newer car that needed new front brakes. Even though they had initially told me that they were booked solid, when I described my problem, they fitted me in to their schedule in days instead of weeks. I had requested other work, but they advised me that it could wait a little while longer.
I would happily recommend them to anyone who asks.
Addendum part two:
I needed some work done, and I also had an oil change due. I was slotted in their schedule in 2 days, and had my car back 2 more days later. Luckily, I had those days off!
They got the work done without overcharging or adding on extra "needed repairs", and the way they set up remote payment was painless!
I remain a loyal customer and would recommend them to anyone.
Another addendum:
I needed some work done urgently on Wednesday, September 30, 2020, and when I called them they just said to bring it on in. They found a bunch of problems, but they got them all taken care of the same day, for a fair price. According to the mechanic, my car is as close to being brand new without it actually being new. I believe it. The car is driving like a dream. Thanks, guys!
Honest - fair price and good service. He is just finishing a major renovation which is just stunning. He cares about the neighborhood and it shows by the way he chose to design the new shop.
Have taken my vehicle her several times from oil change to some major repairs always satisfied with the information given and services provided never had to worry about whether my repairs are done right. I thank the staff at Masterworks for the prompt and courteous manner in which they address all concerns.
I was very pleased with the work and the integrity of MasterWorks. I thought that I needed a new muffler. It turned out that a pipe was bad. Instead of replacing the whole pipe for a cost of about $500, they gave me the option of just replacing the damaged part for a cost of $170. The car is a 2002 Toyota so I went with the more economical solution and I am very pleased with the results. Even my wife likes driving in the car since it is nice and quite.
They were quick and Would not overcharge you for the services.
Other than paying for the same diagnostic, the atmosphere was cozy and people were polite. Told me they gladly inspect new vehicle if I decide to get another and what types are recommended.
MasterWorks overall did a good job. If it weren't for the lack of time management I would have given them five stars for service. The actual location isn't the best and the whole area looks kind of sketchy but the two were very nice. I couldn't stand the smell of dog and smoke in the shop but they got the job done. I was starting to think that maybe things would not work out. We were told that the job would only take 1 hr and I gave details as to what type of vehicle I had and ended up paying more because they "thought" that the part that I would be bringing in would be something different. I'm not sure how that is since I told them what kind of car I had. So they made me pay more because they somehow weren't expecting what part I had and also it took longer. I was told that they could pick me up a new part with a lifetime warranty and they had just talked to the warehouse that they worked with. They went to get the part and they said it was closed by the time they got there...not sure how they closed when they were just talking to them and told them that they'd be down. So I'm just glad that in the end they were still able to repair my part and that my car is running again. If I weren't so desperate, I might have been harder on them because they had me waiting 3 hours when I had to be to work at 7am but the part is working and I am mobile. I definitely could have still given them a 3 star at most but whatever....You be the judge.
Up front and honest people. They stayed after hours to try to have my vehicle ready before the holiday weekend. Even though they were unable to complete it, they provide a free loaner car for the time they're working. I will recommend them to family and friends!
Excellent works, do the alignment there and the car works well. With 6 months warranty!
Took my car in and specifically told them the heat wasnt working and that I needed it fixed. 1300 bucks later still no heat! More money to fix a thermometer and in the meantime me and my toddler are freezing on car rides when almost everyday the temp is in the teens. Idk what the problem is but I just do NOT understand how a thermometer is not factored into the equation when dealing with heat and repairinh an older car. Everything I look up on line gives me the impression that any mechanic who knew what they were doing would know better. Maybe I will try simons next time
I have always been taken care of promptly, and with complete honesty. I highly recommend Masterworks to anyone in need of a mechanic. They have never STEERED me wrong!
We've had our car serviced twice now from MasterWorks Automotive with the most recent being a timing belt replacement. Both experiences were EXCELLENT and I would highly recommend their shop to anyone! Other than them being very knowledgeable and perform great work (which I would expect) they are HONEST as well as fair. They take the time to walk you though the true issue and fix the problem at hand rather than where they could charge the highest premium. If you want mechanics you can TRUST, give MasterWorks a call.
I've just moved to US and MasterWorks Automotive is very close to my apartment. I saw the review and decided to go there for my car. He did very good job with my car, battery and brake. The price was reasonable and he can finish it within one day. I feel safe and recommend MasterWorks for my friends.
Its ok..I understand and appreciate the safety precautions installed here due to Covid, but it would be nice to be able to talk to a person face to face regarding the issues/possible work to be done on my car. Dropped my car off today and dropped my key in a slot and basically left my car with no communication with the mechanic. We'll see how this goes and I will give an update and hopefully an upgrade to the stars!
Update - if there were a way to give them 4.5 stars I would. The gentleman Ken, who I dealt with was a very kind man and kept me in tune what was going on with my car. The pros of this business are that they will get your work done fast. They do a very in depth analysis of your vehicles overall health and they have a very high-tech overview system to show you what is going on with your car, including pictures and an explanation of problems and what the solutions are. My only con, and the reason that I can't give them a 5 is that they are very expensive. I had several things wrong with my car, some major, some minor. Some of the items that they suggested be taken care of and the cost to do them were a bit outrageous to me. An in engine air filter and in cabin air filter costs about 25.00 combined, they wanted 30 bucks apiece! With fees, labor and tax, it would have been over 100 bucks for a job that takes 10 minutes. They also wanted over 400 to change my spark plugs, I got that done for 289, plus tax at another mechanic. This mechanic seems to severely upcharge on parts. Just my opinion. Overall, if money was no object, I'd feel very comfortable with using these guys for my auto repair needs, they are knowledgeable and have a nice clean business.
The staff was friendly and the service was fast, however, prices are a bit high for less labor intensive projects. As a college student, if I had known I was going to be charged $50 to have the front end of my splash guard screwed back in I would have made the trip back home where my mechanic would have completed the job at no cost.
Quality work, great prices and very nice employees. Only place I take my benz
Great guys and excellent service! I drove into Cleveland from Chicago and my car was making an awful noise. I asked Reilly Properties (my landlord) for an auto shop recommendation and they recommended MasterWorks Automative. Baruch and his team were able to quickly identify and fix the problem for a reasonable price. I took it back 2 days later with another funny sound, and they quickly found the source - a plugged drain - and fixed that for free. I asked their opinion about another subject and they took the time to review my extended service contract and recommended that I go to a dealer, as it should be covered. Thanks guys!
Once again Boruch demonstrates his honesty and reliability.
Thanks!
I highly recommend Master Works. We have trusted them for many years with our cars. You know you will get excellent workmanship, total honesty, and a fair price for the work done. This is a business built on integrity, professionalism, and trust.
Honest shop with reasonable prices, good hours, and not looking to sell you things you don't need. Their quality of their repairs is solid.
I've been using Master Works for the past couple years now and have been very satisfied with their service. Would certainly recommend!!
Have been very happy with their service. A pleasure to work with, professional, efficient and even provides a loaner car so I don't loose a whole day when the car is in the shop.
Awesome service, promptness and friendly atmosphere.
Every time we bring our cars in for service we receive the best treatment. Masterworks does a fantastic job and are the most trustworthy people in the industry. I highly recommend using them.
Service was fast and I got a good deal. They talked me out of buying tires that I didn't need yet, which was refreshing.
MasterWorks Automotive gives me a complete different experience of dealing with car repair. I have been bringing my whole family cars including my sister s from Columbus to MasterWorks for almost 5 years, and they never disappointed me. It s my most trusted place for car repair. The owner is very honest, explaining detail information, and fair price. When he could not fixed my 2007 Hyundai hybrid (very competitive PC problem), He gave suggestions to help me best used of my manufacturer warranty and negotiated with car dealers.
I understand why these guys have over 500+ five star ratings. If all companies did business like they do the world would be a better place. Friendly, honest, good work, good prices. I cannot recommend them enough.
The battery in our Toyota went dead. I checked prices in three nearby locations and MasterWorks was the lowest. Very friendly and competent people. I've had work done here before, including buying new tires, and shall continue to use them if the need arises.
What a wonderful first experience with MasterWorks Automotive! I was very pleased with the service! The owner was professional, knowledgeable, honest and a pleasure to do business with. I am very satisfied with the job they did for me. I will return to Masterworks Automotive for future car issues for sure!
Great experience. On the spot service. Extremely nice staff. Definitely recommended.
Ken the Service Manager was very knowledable and helpful getting my vehicle ready for Emission test. I am very pleased with these services.
When it comes to mechanics, cheapest is never the best. I'll be honest, I've gone to some bargain basement mechanics, and while they saved me a few bucks, I feel like I came out with new problems that needed to be fixed. My car is still rattling in some mysterious place after going to some cheapo guy for a brake job.
Baruch is an honest mechanic and business man and I don't feel the need to second guess any of the work he tells me that needs to be done. There's no need to send in the Fox News I-Team with undercover cameras to find out what's going on in there. If he tells me there's an issue with some doodad on my car, then there's a problem with that doodad.
Fixing a car is much like fixing a computer, there's so many things going on under the hood and in the background, that there's never just one easy solution. If you're looking for an honest mechanic that will do his best to find the problem and take care of it for a fair price, then you should definitely come to MasterWorks Automotive.
I couldn't have asked for a better experience with MasterWorks Automotive. I needed a part replaced in my car on very short notice and they were able to get the part and do the replacement quickly. I called multiple other auto shops in the area and no other places were able to help me. The guys at Masterworks Automotive were also incredibly nice and professional; I felt like I was in good hands and that I could trust them. I will definitely be going back to them if I have other automotive issues.
Courteous and knowledgeable staff here,would highly recommend this repair shop to anyone in the area.
I needed an Echeck and my brakes were squealing, Masterworks completed my required Echeck and checked my brakes while I waited. In less than 30 minutes my car was given a clean bill of health, and I was back on the road. Friendly, clean and professional service. Masterworks has become my new service facility. Thank you!
MasterWorks Automotive was incredibly easy to work with and very accommodating. I have a very rigid work schedule and MWA was able to work with me to ensure that my car was completed in a timely fashion. They were kind enough to not only call me, but also email me, so that I could respond during working hours and even kept the office open on a Friday afternoon until I was able to pick up my car. Fantastic experience, will definitely use again if needed!
Update: Since first posting this review, I have needed several more car repairs and have continued to choose MasterWorks Automotive for each repair. They are always courteous and easy to work with, and I know that the work completed by their staff will be top quality. I am extremely happy with the service provided by MasterWorks Automotive and have recommended it to friends and co-workers alike!
I really enjoyed my experience with Masterworks Automotive. The staff was polite and very knowledgeable. The repairs were completed in a timely manner, and I am very happy with the work they did.
I would definitely recommend them to my friends.
Each time we have car trouble we know we have a great mechanic go to. They are honest, fast and professional. Whether it's a problem that needs immediate attention or a problem that is not as serious, Boruch is able to fit us in for an appointment and have it fixed in no time. He fixes our car and even the more intricate problems within a few hours each time. Thanks to MasterWorks our car is in good shape.
My car won't start in the dead of the cold season, Baruch and Jim provided excellent and well-needed service to put me back on the road. Thanks MasterWorks Automotive.
I had blown my brake lines but managed to get my 99 Buick Century to MasterWorks for repair. My original quote was around $1200+ for brake lines, master cylinder, booster, front pads and rotors. Final bill was just over $800. The brake booster didn't need replacing and I can stop on a dime. They saved me $$ and I was completely satisfied with the repair work they performed and diagnostics. I'll bring my cars back to them from now on.
I am a daily commuter so I need my car to be dependable. I recently used MasterWorkers and couldn t have been happier with the service. I knew I had a laundry list of issues that I could not put off any longer and this shop went above and beyond my expectations. I was constantly informed about every step of the process and given a link to my car s evaluation before any service started. Needless to say my car drives and feels better on the road than ever before. Good mechanics are hard to come by let alone one who takes their work seriously. This place is a gem in Cleveland Heights and I recommend it to anyone reading this review.
This place is great! Had our Ford Escape Hybrid worked on recently. They had to look at it multiple times to get the job done but they were great with their communication and dedication at finding and fixing the issue, which ended up being a lot less of an issue than I initially intended. Price for repair was rather reasonable, as well! Thanks guys! Just referred another Ford Escape to you all! She will be there in the near future.
Mastworks Auto has been a truly amazing Auto repair shop. We have since moved from the area and will not be able to use the shop. They have serviced both of our older cars with care and honestly. They would provide honest recommendations of what needs to be fixed and what can wait. Their service culminated when, the day prior to our move, our muffle fell off. Masterworks got us in and fixed the problem ASAP. They are amazing. I recommend them to everyone.
Exactly as expected from reading the google reviews. This mechanic was able to turn my car around quicker than expected, super reasonable prices and even offered a rental car when I thought I would need mine back sooner. I didn t feel like anyone was condescending or annoyed with my issues or my poor description of them! Would highly recommend.
Baruch is professional and caring. He takes time to listen to you and will not answer the phone or talk to someone else while talking to you. The service was prompt and at an excellent price. I highly recommend Masterworks for all of your mechanical needs.
My friend recommended this place to me. Great and quick service. The owner was very nice and he also explained the issue by showing me the replaced parts. I would definitely go back if I ever have issues with my car.
The service and quality of work is top notch! Would definitely use them again!
My experience with MasterWorks Automotive was as perfect as I could have imagined and somehow even better. They are a testament not only to the automotive skill and industry, but are a sterling example of how best to run a business as well as show unquestioned integrity and helpfulness as people.
MasterWorks is a fantastic resource in the Cleveland area that I was fortunate enough to be near when my truck ran into issues. I was visiting family over the holidays, traveling from the most nearby area of NY state. Although I was only a few hours away from home I ran into the first major issue my truck has ever experienced during my ownership and was left to research where best to tow my truck for what at worst seemed to be transmission issues. I was well aware that being out of state and having only a day to return home to work I was in a challenging position with few options. All recommendations led to MasterWorks being my first choice and I called first thing in the morning to explain the situation and gather an idea of what timetable I could be looking at.
Boruch and Rick provided me with some of the best customer service I have ever received at any business in any field. They made a point of getting my truck in with no appointment-first thing in the morning and worked to the close of their workday to have my truck running better than ever-fixed, tuned, and cleaned. Not only did they quickly discover and fix the issues at hand, but were able to determine quickly that the transmission was not truly the issue and be incredibly honest when I was prepared to pay for far more expensive work. They are simply that honest and helpful to a complete stranger.
This type of experience not only helped me in the short term to expertly fix my vehicle, but the provided me with an out of state two year warranty on their work by no request. They got me back home and to work lightning fast to keep me financially on track and charged me only for necessary work at a modest labor cost compared to other shops I have used over the years. I sincerely believe they posses every quality to be desired not only in their industry, but for business and most importantly as good natured, skilled, helpful and honest people that are making this world and their community a better place.
Thank you so much and all the best to you in the future!
MasterWorks Automotive is fantastic. I brought my vehicle in for strut replacement and new breaks. The owner Boruch and the GM Ken provided fast reliable service. Their commitment to stand behind their work is unwavering. The prices I received were less expensive than having my vehicle serviced at my dealership, and they installed better parts. The customer service is excellent and I highly recommend MasterWorks Automotive for all vehicles.
Had a wonderful experience here. The building was clean and the staff were all very friendly. Did not have to wait all day for my car to be completed( had both front and back brakes done) like most places will have your car for hours and hours. I highly recommend this place!! Will be coming back for all my future car repairs. Thanks again!
I'm a college student in town and my car broke down the day I moved in and MasterWorks was able to have it fixed in under a week. It was a big repair with a large amount of labor, but they had it done quickly and gave me daily updates on the progress throughout the repair. My car runs great now and I'm extremely pleased with the work and customer service.
Staff was helpful and kept my best interests (and wallet!) in mind. They got me a good price and did a great job in a timely manner. I will definitely go back!
I had a emission issue fixed there. They are very honest reliable and make you feel very taken care of. I would definitely suggest this place to everyone!
Great customer service! I needed an estimate on some major work for my car, and received a thorough report on my car as well as an honest review on the most crucial aspects for repair. The loaner car was a huge help, and I will definitely come back for any other work I need done.
Very punctual and honest service. I don't know much about cars, so it's important to me to get service done at a place I can trust. This is my second experience with MasterWorks and I am just as pleased as I was the first time.
Staff was very helpful and friendly. Really seemed like they cared about me getting a good deal.
I had a great experience at MasterWorks Automative. Mr. Taub was able to accomodate my schedule at short notice: I called on Thursday and he was able to fit me in the next day. He also addressed my concerns regarding a strange sound I heard from my car. I am very satisfied and plan to come back in the future. I would highly recommend this shop to my friends and family.
MasterWorks Automotive Svc: Your Trusted Cleveland Auto Repair Shop
If you're looking for a reliable and trustworthy auto repair shop in Cleveland, look no further than MasterWorks Automotive Svc. With years of experience in the industry, our team of skilled technicians is dedicated to providing top-notch service to every customer who walks through our doors.
At MasterWorks Automotive Svc, we understand that your vehicle is an important investment. That's why we offer free preliminary inspections to help identify any potential issues before they become major problems. Our goal is to keep your car running smoothly and safely for as long as possible.
We also understand that unexpected repairs can be a financial burden. That's why we offer financing options to help make the cost of repairs more manageable. We believe that everyone deserves access to quality auto repair services, regardless of their budget.
One thing that sets us apart from other auto repair shops in Cleveland is our commitment to customer satisfaction. We strive to provide exceptional service and build lasting relationships with each and every one of our customers. That's why we offer same-day appointments whenever possible – because we know how important it is for you to get back on the road as soon as possible.
But don't just take our word for it – check out our Google reviews! We have more reviews than any other independently-owned auto repair shop in Cleveland, which speaks volumes about the quality of service we provide.
Our Services
At MasterWorks Automotive Svc, we offer a wide range of services designed to meet all your automotive needs:
1) General Maintenance: Regular maintenance is essential for keeping your vehicle running smoothly and preventing costly repairs down the line. Our team can perform oil changes, tire rotations, brake inspections, and more.
2) Engine Repair: If you're experiencing engine trouble or warning lights on your dashboard are illuminated, bring your car into MasterWorks Automotive Svc right away. Our technicians will diagnose the issue and provide effective solutions.
3) Transmission Repair: A malfunctioning transmission can cause serious damage if left unchecked. Let us take care of any transmission issues before they become major problems.
4) Electrical System Repair: From faulty wiring to dead batteries, electrical system issues can be frustrating and dangerous if not addressed promptly. Trust us with all your electrical system needs.
5) Suspension & Steering Repair: A smooth ride depends on a properly functioning suspension system and steering components – let us ensure everything is working correctly so you can enjoy a comfortable drive.
Why Choose Us?
There are many reasons why MasterWorks Automotive Svc should be your go-to choice for auto repair services in Cleveland:
1) Experienced Technicians: Our team has years of experience working with all types of vehicles – from domestic cars to foreign imports – so you can trust us with even the most complex repairs.
2) State-of-the-Art Equipment: We use only top-of-the-line equipment when servicing vehicles at our shop.
3) Competitive Pricing: We believe that quality auto repair services shouldn't break the bank – that's why we offer competitive pricing on all our services.
4) Customer Service Excellence : At Masterworks automotive svc ,we put customer satisfaction first .We strive hard to build lasting relationships with each one of them by providing exceptional service .
5 ) Convenient Location : Located at 5615 Memphis Ave,Cleveland OH ,our location makes it easy for customers around cleveland area .
In conclusion ,if you want reliable ,trustworthy,and affordable automotive care then look no further than masterworks automotive svc .With experienced technicians,state-of-the-art equipment,and unparalleled customer service excellence,you won't find better value anywhere else .Schedule an appointment today!