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S
3 years ago

Amazing piece of architecture. It's hard to imagin...

Amazing piece of architecture. It's hard to imagine how immense this store is unless you actually go there - 8 floors of merchandising, each floor an entire city block. You know a store is large when exits are marked by what street the door is on. Even though Macy's is considered expensive, I always find great deals there in the men's department. Be sure to check out the building at Christmas. Beautiful decorations!

G
3 years ago

Big

C
3 years ago

Their order pickup system was ok. The only problem...

Their order pickup system was ok. The only problem I find is if the pocketbook location changes each year. There should be signs throughout the store. You love time trying to find a staff member for them to tell you where to go. Sorry, but with Marshall Fields, no mystery how much time had passed since you visit the store, you just know where Customer Service was. It never changed. You knew which floor to go to.

R
3 years ago

Overpriced. Lousy food. 4 generations of Christma...

Overpriced. Lousy food. 4 generations of Christmas at the Walnut Room will come to an end. The service was 1* Food was 2*. Room is not secure and theft runs rampant with belongings left when you head to the buffet.

G
3 years ago

It is currently a 5-story Macey s. The architectur...

It is currently a 5-story Macey s. The architecture itself is worth seeing. The store has everything you can expect and good prices. Parking meters are the only viable parking option. ($ 4.50 USD) per hour. It is best to reach the center by Uber or subway

P
3 years ago

Vagrants and rude middle easterners smoking outsid...

Vagrants and rude middle easterners smoking outside every exit...$55 parking just a block away from the store. It sure isn't Marshall Field's anymore. New all you can eat buffet, $35 per person...

N
3 years ago

Amazing store

Amazing store
Something for everyone

V
3 years ago

Went in to browse. Was looking for Christmas items...

Went in to browse. Was looking for Christmas items. There wasn't much. All the good stuff was gone. Had to be there earlier in the month to find something. Usually find ornaments by radko. It's nice to look around.

K
3 years ago

The new floor plan on the 1st floor in the cologne...

The new floor plan on the 1st floor in the cologne section is not very easy to navigate for customers. Its tight cluttered & not nearly as inviting as the old dept design when women cologne was separate from men. The grouping of designer colognes is messy. & interacting with a monitor isnt terrible but should be scaled down so human beings are interacting to tell customers about the cologne along with the monitor information.

K
3 years ago

I love this store! It's uniquely known to the Chi...

I love this store! It's uniquely known to the Chicago area. It brought back fond memories of my time in Chicago. My friends and I would go shopping and they had the best Designers' merchandise!

C
3 years ago

Macy's is just Macy's. A good place to pick up a ...

Macy's is just Macy's. A good place to pick up a wide variety of products. Sales are usually quite good. Christmas ornament selection always disappoints me. Housewares department is very good. Last Act departments almost always have great selection and good deals. Luggage sales are worth investigating. Furniture department is well stocked, as are gourmet food sections.

K
3 years ago

Add the Marshall Field and Company Building to you...

Add the Marshall Field and Company Building to your walking tour of Chicago Architecture. Step inside to see the mosaic dome by the Tiffany studio tops a 5-story atrium in the southwest corner. Not to be missed is the traditional symbols of the store are the green clocks which overhang the corners of Randolph and Washington on State Street.