I stayed here overnight Saturday and had a great time. The indoor pool/hot tub was a lot of fun and we enjoyed having a drink at the bar inside the hotel. Service was very helpful and professional.
It was very nice. I was DJ-ing a wedding there and the staff was very friendly helpful and accommodating.
We didn't stay here, but they have a terrific airport parking deal of $6 a day ! They drop off and pick up within 10 mins of your calling them. We'll use this as long as they have it.
We didn't stay. We purchased a parking spot to park our car while we were off to Key West. Very safe facility and close to airport.
Great place to park if flying out of Cleveland, reasonable rates
Amp 150 is the hotel restaurant. It is very good option for brunch and holiday meals. Easter buffet is good. Christmas special and menu items were tasty, well prepared with exciting side dishes. Wait staff in attentive.
Clean rooms. Huge lobby and bar. Nice atmosphere. Clean hotel.
Hotel staff was friendly and price was reasonable for Park and Fly. Shuttle service to the airport was easy and efficient. Sadly, the return/pickup shuttle service was so disappointing that we will try a different hotel next time. We called as directed and were the first to be at the shuttle pickup site. However, it soon filled with several other customers and when the shuttle came, the driver took whoever was pushy enough to get in first. Service was unorganized and not based on call order (even though we gave our name and party size). After missing out on the first ride, I again called the hotel and was told there were two vehicles running so another was on the way and that there was nothing they could do about boarding priority. (Why not? It is their service.) Sadly, we waited over one hour for shuttle service back to the hotel.
Beautiful hotel with plenty of parking. The pool is big and there's a nice hot tub... highly recommend!
Great location between the city and airport! Rooms were nice and clean.
The hotel lobby and restaurant were nice. The room was average. The temperature control worked well & it wasn't stuffy, which was nice. The pool was freezing, our teeth were chattering. The hot tub was broke, maybe that's why the pool was cold.
Standard Marriott facility. Good location. Restaurant seemed expensive. Staff was very friendly and fitness center was well equipped.
Great experience. The bartender who served us did an amazing job.
I have over 60 nights per year in Marriott properties.
This one is very mediocre. Meh.
Overall it was a good stay. Disappointed that the king I had reserved days in advance was taken so I was stuck with 2 fulls. The elevators were pretty sketchy to ride on. The people there were nice. Some things could use updates, but it was a nice place to stay for 2 days. Could have done without the paying to park aspect.
I love that I could bundle airport parking and the room. Their shuttle is prompt. The facilities were very clean and well kept.
Hotel room was clean and room was nice. The problems I have are that they charge extra for everything. Breakfast is $15, $15 a day for wifi. You would think for the price all this stuff would be included.
I hate this hotel, had to stay here twice on pay to play hockey tournaments. This is a nickel and dime hotel. Nothing is complimentary, how about free coffee, nope buy it at the restaurant - drink and food are WAY overpriced. 15 dollar breakfast, 3 bucks for a bag of chips. Service is substandard. If given a choice I would always go with a Hilton property.
No issues with the hotel and it was clean. Overall a good stay for a night
Excellent customer service. Nice rooms....Food super!
Comfortable, friendly staff. Not quite the luxury I've seen in other hotels in the same chain, but quite nice.
went there to pick up a friend, lobby was clean and nice, people that worked there were friendly and helpful.
Had dinner at Amp 150. Food is always wonderful. Staff and service top notch. Been eating here for nearly 9 years will continue to do so
I think this is the best place to stay out side of downtown Cleveland!!! FIVE STAR!!!
Always a great facility for trainings and meetings.
The location is right off the highway. There aren't many places to eat around outside of the AMP 150 located in the hotel. The food there is good. The staff is very friendly. Rooms are great.
Whether for business or pleasure this hotel is the best with the best staff and facilities.
Great bar and a nice place to be part of a company party
Me and my husband held our wedding ceremony and reception here. We were thoroughly pleased with how everyone handled the event from start to finish!
Michelle was the first person we met to book the wedding and she is amazing. One of my biggest concerns for venue was my nephews allergies. He has anaphylaxis allergies to dairy and egg and I was very adamant that we bring his food in. This was the only place willing to work with us and Michelle was willing to go above and beyond for him. She is friendly, accommodating and very funny, my Nana loved her!
Sean was our wedding planner along with another young lady. They did an amazing job through everything. Sean was awesome about communication and helping me stay calm through planning. The setup was beautiful. As a bride you get so nervous about having everything turn out great and they made it better than I could have ever imagined!
Everyone was raving about the food. Everything was delicious. My husband and I had the Hangar Steak and it was awesome and full of flavor. We had Liz (I think) as our head table server. She was so polite and attentive, making sure the wedding party was happy the whole evening! When we went up to the room that evening I was pleasantly surprised to see all our stuff already there and a bottle of Champagne and chocolate covered strawberries. We were so tired that unfortunately the strawberries stayed out too long but they looked so delicious I contemplated eating one in the morning. I wish I would have eaten them that night! The suite was so comfortable and it looked awesome!
All in all we highly recommending Cleveland Airport Marriott to everyone for events!
Did a sleep fly park, first set of room keys didnt work, got new keys only to open the door to a double bed and not king like i reserved, they told me luckily there was one avaiable
Hotel was clean and the pool was nice... And the hot tub was HOT like a hot tub should be. Kids eat free at the buffet.
The staff was very helpful, very patient and went out of their way to help me when they didn't have to. They have a customer for life!
Met friends (guests) there for a drink and then headed to the train. Seemed nice.
Large conveniently located Marriott. Concierge was nice. Friendly staff. Spacious, clean rooms with only a light refresh needed.
Everything is fine. Room is fairly standard, smallish but comfortable. Very clean.
Great location. Great service. Great staff. Rooms and ballrooms could use a little fixing up.
Called twice now due to my credit card being over charged, and still the accounting department has not returned my voicemails. Not to mention it took 40 minutes for them to pick us up at the airport. I will not be returning to this hotel.
Nice hotel. A bit expensive but reasonable if more then one person
We used the sleep, park and fly option. This worked well for us having children and am early flight. It was also less expensive than parking in the airport lots.
Was here for a wedding reception. Pretty standard hospitality.
This was a nice place to stay for our hockey tournament. It is a large and well-maintained hotel.
Nice lobby, medium size rooms, small but very clean bathrooms. Staff was very nice. The breakfast buffet, if it is not included with your room fare, is $17.00 per plate. The only downside is the location; outside the hotel there is a gas station and a Denny's restaurant. To be fair their shuttle service is available until midnight and they will take you to the airport, car rental or RTA station.
It is alright...a very dated exterior, but the interior is in pretty good shape. The on-site gym is pretty nice with a lot of equipment. There are two towers, so if you in the shorter tower it is a bit of a pain to get to the Marriott lounge in the taller tower. The was generally attentive, but my key card did not work, so I had to back to the desk. The hotel is near, sort of, the airport but not on-site at the airport.
Excellent service and Staff. Beautiful hotel and rooms and more.
My only complaint is parking. Sometimes it seems like there is not enough. The conference room was nice, the hotel and bar clean. I would go there again.
A nice clean hotel in a good location with excellent staff.
Wonderful service. Great breakfasts. Free parking with airport shuttle.
The Cleveland Airport Marriott has been an excellent establishment. The staff has been very helpful, the rooms are spacious and well appointed and the location is great with quick access to the airport and downtown. The Edgewater Park is especially close and a great way to see the city and Lake Erie. The lobby area is welcoming and the bar and attached restaurant are very well rated though a bit pricey. Overall it has been a great stay!
The rooms were cool and the staff was super professional and friendly.
Front desk staff amazing. Could not sleep real noisy and the doors slam when being closed
Just had our daughter's wedding reception in their Grand Ballroom and cannot say enough good about our overall experience. Throughout our planning stages with Mary Frances and Belinda, the entire process was seamless. They listened intently to what we wanted and how, then followed through with the implementation on the night of the event. The entire night went without a hitch and followed the timing as planned. The food came out in timely fashion with only 2 meals (steaks) found to be slightly undercooked for the guests' liking. This was immediately addressed and successfully remedied by the extremely attentive waitstaff and the night continued on without any other "issues." The bartenders were excellent and despite having a very "thirsty" crowd, there was no chance for a line to form due to how well they handled things. We were similarly accommodated the following morning when we returned to the ballroom to retrieve some of our own decorations and other items left in the ballroom. Our rooms had nice amenities and our suite was very roomy with 2 full baths and plenty of space. The morning staff was again very helpful, which capped off our great experience during a most important event. We would highly recommend holding a reception at this venue.
Very nice & secure but it can take 2hrs just to get through security.
Unsure about hotel as I was a dinner guest, but the restaurant is fabulous for a Marriott hotel restaurant. A little overpriced, but very (very) good.
The hotel was clean and we'll kept. The staff was helpful and polite.
A Good Event, but Hotel Staff seemed Not to communicate well Internally.
Luxurious check in area and bar. Rooms not very big. Bed was comfortable. I liked how they had Cleveland themed pictures from local photographers throughout the building.
Couldn't find a water fountain. Van driver was friendly.
It was OK for a Marriott. I've stayed at a lot as a platinum member and the place was a bit dated, customer service wasn't up to the Marriott standard I'm accustomed to, and the restaurant had so-so food but at least a great beer selection and very friendly staff.
The greatest hotel man has ever built. In all my years, I never imagined a hotel of such excellence could be built. The way it's nestled between the freeway and the airport is just splendidly magnificent. I love this hotel, with a passion usually reserved for the ladies I pay, to spend time with me. If this hotel was a lady, that I paid to spend time with me, she'd be my absolute favorite.
