ronald gunton

Review of Marriott Cleveland Airport

Just had our daughter's wedding reception in their...

Just had our daughter's wedding reception in their Grand Ballroom and cannot say enough good about our overall experience. Throughout our planning stages with Mary Frances and Belinda, the entire process was seamless. They listened intently to what we wanted and how, then followed through with the implementation on the night of the event. The entire night went without a hitch and followed the timing as planned. The food came out in timely fashion with only 2 meals (steaks) found to be slightly undercooked for the guests' liking. This was immediately addressed and successfully remedied by the extremely attentive waitstaff and the night continued on without any other "issues." The bartenders were excellent and despite having a very "thirsty" crowd, there was no chance for a line to form due to how well they handled things. We were similarly accommodated the following morning when we returned to the ballroom to retrieve some of our own decorations and other items left in the ballroom. Our rooms had nice amenities and our suite was very roomy with 2 full baths and plenty of space. The morning staff was again very helpful, which capped off our great experience during a most important event. We would highly recommend holding a reception at this venue.