Marchant Properties, LLC

Marchant Properties, LLC Reviews

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4.7
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My husband and I have been renting our property in...

My husband and I have been renting our property in Greenville with Marchant Property Management for 12 years. We have always been delighted with the service, efficiency and friendliness of this agency. While we continue to own property in Greenville, we look forward to continuing to use the Marchant Company team.

First time I ve ever rented going through a proper...

First time I ve ever rented going through a property management company. Really quick on handling issues and making sure things are done quickly and up to a high standard. Good communication to boot. Impressed.

Great company to work with. Prior to my move to t...

Great company to work with. Prior to my move to the Upstate, I worked with Hunter and his team, and they were quick and efficient at meeting my housing needs. I would definitely use them again, if needed, and recommend them to a friend or family.

EXTREMELY difficult to get a time set up to view a...

EXTREMELY difficult to get a time set up to view any home with them, I text back and worth with Charlotte which would not show the home unless the time was convenient to her, when I mentioned that we both worked till 5 her response was "send someone else in your place"
WHY when I want to see a house I could be living in?

If you're looking to rent your house out DO NOT pick this company because they will NOT show your house unless its convenient for them.

I have been a 10 year renter with Marchant Company...

I have been a 10 year renter with Marchant Company . I have nothing but good things to say. Every time I have a issue it is resolved promptly. I have no plans to leave anytime soon. I highly recommend this company for your property rental needs.

Wonderful customer service!! I give them 5 stars f...

Wonderful customer service!! I give them 5 stars for how fast they return any questions. We have rented from Marchant for 4 years now and EVERY service we need its fixed immediately. The property meld is a great way to communicate and keeps everyone up to date with anything going on.

The property management team at the Marchant Compa...

The property management team at the Marchant Company was the best! They were professional, honest, timely and accessible. If I had a question or the property had a problem, the issue was addressed quickly and completely. I am so pleased I chose them to manage my rental in Greenville and I would highly recommend them to anyone!

I am a home owner that hired Marchant Property Man...

I am a home owner that hired Marchant Property Management to rent out my house while I am away on an assignment. The whole process was straightforward and very easy. They quickly found a tenant to occupy the house and kept me informed of all issues with the house (which inevitably happen time to time) and resolved them quickly. I am happy with their performance and recommend them if you plan to rent out your property.

Very professional, courteous, well organized compa...

Very professional, courteous, well organized company. When there's a vacancy they have been able to re-rent almost immediately. Hunter Hughey in particular has been honest, efficient, and a pleasure to work with. I wish all Property Management companies were like Marchant.

You have to beg to have anything done. Neighbors a...

You have to beg to have anything done. Neighbors and myself asked to have patios pressure washed. That was 2 and a half months ago. We had them pressure washed
I have been here in this unit for about 5 years and never had patio pressure washed.
My cabinet in my kitchen was coming off wall. It was pressed wood ,the maintenance guy himself said they were cheap. The maintenance guy pieced it back together and I hope it won't fall
I am retired and always feel I have to site why things need to be done. I even had my carpet shampooed myself. My unit was never painted or carpeted shampooed.
I like the area and the size of the unit. Most of the neighbors are great and there are others that you have to call police on and Marchant has been told abt the loud music,the fighting and the four cars that they have parked and two not one and one has no tags.

We have been renting from Marchant Property Manage...

We have been renting from Marchant Property Management for 3 years now. It has been a wonderful experience. The staff are very helpful, kind, courteous, and understanding of the needs of their tenants. Thank you Marchant for all you have done for us.

Karen Curenton

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I have worked with Hunter Hughey and Marchant Prop...

I have worked with Hunter Hughey and Marchant Property Management for several years. They have always been very professional and quick to respond with any concerns. I recommend them highly!

I was fortunate enough to have Marchant as my prop...

I was fortunate enough to have Marchant as my property management when I rented and very professional people and courteous. Only problem I had was when something broke or needed attention they relied on homeowner to fix and sometimes that would take two or three days. The property management I use now you call them within the hour you have a business out fixing your problem no questions asked.

The staff at Marchant are very knowledable, sweet ...

The staff at Marchant are very knowledable, sweet and I love that I got to rent a place from them. I also work with them at the call center and they are always available to answer our questions. Thank you Hunter, Kelly and the rest of the crew for making my transition into a new rental smoothly.

I was referred to Marchant Property Management by ...

I was referred to Marchant Property Management by my now retired Area Relocation Property Management's owner, who had managed my properties in Greenville and Spartanburg areas for over a decade. At first I was a little worried because I had my fair share of mediocre PM in the areas before. It turned out that Marchant Property Management is one the best PM I've had, not just in South Carolina but in comparison to many other states that I had my properties. They are efficient, totally trustworthy, absolutely professional, they protect my interests and they take care of the tenants. In one occasion that I spoke with the tenant, he was satisfied with the services provided by Marchant Property Management.

Hunter, Brandi, and all the team at Marchant are s...

Hunter, Brandi, and all the team at Marchant are super-professional, easy to work with and excellent at what they do. Very pleased with their approach and support for our rental property. Thanks for the help and support Team Marchant!

I am very happy to work with such a professional w...

I am very happy to work with such a professional well run operation. The people have been incredible to work with, Pam Moore, Kelly, & Brandi have been nothing but helpful and courteous. We are so grateful.

I have been working with Marchant for 1 month now ...

I have been working with Marchant for 1 month now with my rental property and very pleased with my decision to go with them. After bad experiences with prior property management companies and many discussions and offers from other companies, Marchant won me over. By far! They are very professional, responsive, and a pleasure to deal with. I simply love their up to date website too! I highly recommend them. Thank you, Marchant team for your awesome service and bringing me peace of mind with my rental.

Great customer service, very attentive staff! Thi...

Great customer service, very attentive staff! This is my second time utilizing Marchand Property and the level of service and innovation continues to grow. Would recommend Marchant to anyone new to the area or looking for better service from their current property management company team.

As a property owner who lives out-of-state, it's r...

As a property owner who lives out-of-state, it's reassuring to have Hunter and his team managing my property. Both times, they were able to find qualified tenants quickly so there wasn't a long gap between renters. If there are any issues, they let me know so that it can be taken care of as soon as possible. They communicate and respond in a timely manner, usually same day, which to someone who is not local and can't chase them down, is very important. Based on their professionalism and excellent service, I would highly recommend Marchant Property Management.

I have been with Marchant Property Management for ...

I have been with Marchant Property Management for years now. They have always quickly and efficiently kept my property rented out and maintained. Since I am out of state, their excellent service gives me a tremendous sense of relief.

I have been working with Hunter and the Marchant P...

I have been working with Hunter and the Marchant Property Management team for almost a year now and this Property Management Firm has been a pleasure to work with. I love how professional they are and how quick the team is to respond to any questions I have. I would highly recommend any Homeowner or Resident to work with these wonderful people!

Great company!! Brandi is amazing, she is extreme...

Great company!! Brandi is amazing, she is extremely helpful and is always quick to respond to any questions we have. She gets things done in a timely matter. She care about her tenants and it shows. She made moving from out of state as painless as possible for me! I'd highly recommend this company.

These guys are really good! They stay on top of e...

These guys are really good! They stay on top of everything so you don't need to worry - you can just let them handle your property and go on with your life. Very responsive, very informative, super professional. Use them and you won't be sorry.

I was a tenant of Marchant Property for two years ...

I was a tenant of Marchant Property for two years and have never before seen the level of care and genuine concern for properties and renters like I received during my time there. Brandi, in particular, is an absolute angel. They really care and are kind and they do a great job managing tenant maintenance requests to boot. 11/10 would highly recommend. I loved them.

I highly recommend anyone within the area looking ...

I highly recommend anyone within the area looking for a place to rent to check out Marchant PM. Kelly was extremely helpful and prompt to answering any of my questions/concerns. The very few and minor issues we had with the property were quickly resolved. I would have loved to renew my lease with this company, but unfortunately the property was listed for sale. If I m ever looking for another place to rent in the Greenville area I wouldn t go anywhere else but here!

Phenomenal company who puts the customer at its hi...

Phenomenal company who puts the customer at its highest priority. In our experiences with Marchant PM, the company has been an absolute pleasure to work with. From the ease of viewing potential properties with the lock box app that allows you to view a property without a agent to the quick and timely phone call replies, this company is great. Kelly and Hunter have been outstanding in getting us settled into our new property, from the signing the lease to requesting service repairs and following up to see how they went, Hunter and Kelly go above and beyond to make sure that we are taken care of. Extremely satisfied with our choice to rent from Marchant PM, cannot say enough about how great of an experience it has been!

I have been a customer of Marchant Properties for ...

I have been a customer of Marchant Properties for almost 6 years. They are the absolute best! I have never had any problems with them. They will always answer and take care of any issues or concerns you may have.

We have lived in our apartment for 7 years and mus...

We have lived in our apartment for 7 years and must say it has been a pleasurable experience. The staff and the owners are always concerned about any issues that may arise. They take good care of the grounds and the exterior of the apartments. Should I leave this place, would I rent from them again? You bet!

The people at Marchant have been in the Greenville...

The people at Marchant have been in the Greenville community for several generations. They know it well. They give good advice and they respond quickly and they are nice people. They go beyond normal expectations.

Marchant manages a rental property for us. We are...

Marchant manages a rental property for us. We are very satisfied with their services. Hunter Hughey is very knowledgeable of the real estate market, and provides us with invaluable advice. He and his company are responsive to our requests, and I highly recommend them for these services.

Hunter and Kelly have been a pleasure to work with...

Hunter and Kelly have been a pleasure to work with from day one. What is most impressive is the speed in which any issues are resolved. In addition, there is a high level professional business acumen with paper work and accounting. 5 Star recommendation for The Marchant Company!

We moved to Greenville in early 2014 and leased a ...

We moved to Greenville in early 2014 and leased a property from Marchant Company, and they made the process very easy and streamlined. When it came time for us to move out in early 2018, we encountered some problems with the Landlord of the property in getting our security deposit returned. Hunter Hughey of Marchant was able to step in on our behalf, even though he had a business relationship with the Landlord, and was able to convince her that she did indeed need to return our deposit. Hunter was very diplomatic and professional in intervening for us, and handled the matter very promptly. I would highly recommend them for anyone looking for property to purchase or lease.

We have worked with many Property Management compa...

We have worked with many Property Management companies and these folks truly are a joy to work with, They care about their tenants while at the same time take care to look out for the homeowners. It is a delicate balance and they manage it well. Truly a partnership we are proud of, and expect to last a long time. Trina Smith, All Clear Plumbing Upstate

If you are new to the area or current resident loo...

If you are new to the area or current resident looking to transition into a new home, Marchant Property Management s website is set up very well and easy to navigate. They have lots of of homes in great locations for all budgets. Their agents are very responsive, professional and helpful. I highly recommend this business.

Marchant has done a great job managing my rental i...

Marchant has done a great job managing my rental in Simpsonville, SC. Always responsive when I have a question and always able to get issues with the property resolved quickly. That makes both me and the renter happy. Would recommend to anyone who has a property to rent, or to someone looking for a rental.

We have a rental property that has been plagued wi...

We have a rental property that has been plagued with a number of bad tenants. In 2014 we did some renovations to the property and handed the management of the rental over to Marchant. Our property rented to an outstanding tenant within a two month period and we haven't had any issues since Marchant took over management. If I ever obtain another rental in the Upstate area I will be contacting Marchant Property Management for their expertise.

DO NOT. I repeat DO NOT work with this agency. Th...

DO NOT. I repeat DO NOT work with this agency. They are MONEY HUNGRY. They charge extremely high security deposit then don't return it. They make you wait 3 months to fix appliances during covid saying that was an excuse. We gave notice 3 months in advance saying that we were moving out early, yet they never filled the spot.. The entire family was forced into quarantine and had to vacate 5 days later then expected (again they did not fill the spot and we were still having to pay for February). They used covid as an excuse but suddenly when we actually have it, we can't use it as an excuse. We even offered to show them a doctors note. This agency has the nerve to tell us we are required to pay for an extra month because they cant do their job and fill the spot. we told you 3 months ago we were breaking our lease early. Also required to keep duke on for 2 extra months . Ripping us off a grand total of 3,000$ PLUS 1500 security deposit that they owe us because they use YOUR security deposit to pay for cleaning and carpet cleaning services(because they cant do their jobs).

Marchant Property Management is fantastic company ...

Marchant Property Management is fantastic company to work with. In my professional relationship with Marchant, I consistently see the commitment to taking care of their tenants' needs quickly with a high level of quality. I personally know several people who have rented from Marchant Property Management and attest to their true concern for their renters' needs. Having also worked directly with many of Marchant's property owners over the years, I have great respect for Hunter and his team's passion for providing the highest level of professionalism and service to their clients whose properties they so expertly manage. Highly recommend!

We have worked with Hunter and his team for over a...

We have worked with Hunter and his team for over a year now as software and accounting consultants. They are constantly looking for ways to become more efficient and provide first-class service to their tenants and owners. Marchant Property Management is a great company to do business with.....I highly recommend!

We've worked with Marchant Properties as both the ...

We've worked with Marchant Properties as both the lessee and the lessor. They are professional, prompt and caring for both the owner of the property and the tenant. I would recommend this company to anyone!!

I was trying to rent one of their properties that ...

I was trying to rent one of their properties that they had listed, actually I was interested in several. I could not get them to call me back and when I finally did see a property, they made the entire process agonizing for us. Yes, we have a dog,a very well behaved dog that we have rented with for 5 years. The whole pet process they mention on the website was/is just ridiculous and costly and this was all after fighting to get a hold of an actual person for a week just to see one of their properties.If you're looking to rent from them - don't and if you're an owner looking to list with them- absolutely DO NOT

excellent service ; have used The Marchant Compan...

excellent service ; have used The Marchant Company since 2004 for several rental properties and never have had a problem with property management . extremely responsive and go way beyond just locating and managing the tenants .

We are owners that have worked with Marchant for a...

We are owners that have worked with Marchant for a number of years and have always received professional service from the entire staff. I especially appreciate their timely responsiveness when we have had questions or concerns. Through their effective use of technology I can view any relevant documents and can see that repairs requested by our tenants are handled ASAP.

Marchant Property Management has been managing the...

Marchant Property Management has been managing the rental of our home for approximately 5 years. They have always been professional, responding quickly to our concerns. Living remotely, the ease of communication, with quick responses, has been very important to us. We recently hired Marchant Property Management to manage an additional property for us, which they got into shape, managing and lining up contractors, etc. With the use of communication technology available, this worked out very well. Once again, they were always on top of the job and quick to communicate.
Thanks! The Craigs

We have used Marchant Property Management for year...

We have used Marchant Property Management for years. They do a great job identifying and keeping tenants, and we never worry about property upkeep. They stay on top of things and let us know what needs to be done...And then handle it. I highly recommend using them if you have rental properties.

Marchant Properties, LLC

Marchant Properties, LLC

4.7