Maple Honda

Maple Honda Reviews

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Got my vehicle serviced at Maple Honda. Kevin B wa...

Got my vehicle serviced at Maple Honda. Kevin B was very helpful and assisted me throughout the process. He was open and easy to talk to. Great customer service, and the service time was really quick. Thanks to Kevin B and team. I would definitely get my vehicle here for future services.

Had an excellent experience buying my first car Ho...

Had an excellent experience buying my first car Honda Civic with Ray from Maple Honda. He understood my requirements and offered the best payment plan. I also got a good price. He also discussed the safety options in the car as well as provided a good deal on the winter tires. Highly recommend both Maple Honda and Ray Mehta for any Honda purchase.

My first experience with maple Honda was excellent...

My first experience with maple Honda was excellent.I bought Honda Accord from there.I had not much knowledge about cars but Ray helped me allot with giving all the information i needed and had a friendly relationship with us. I'm so happy with the services that i got from him.

This is my first new car in Canada and I had a gre...

This is my first new car in Canada and I had a great experience dealing with Zak and Abdul. Zak was thoroughly professional in making the buying process easy for a new Comer. Zak is a master in sales and really helps out people according to their needs. Thank you Zak for everything you did for me. Abdul thank you for making me love the Honda by showing me everything in the car. I highly recommend Zak and Abdul at this dealership.

My experience at Maple Honda was great! Sal Qaqish...

My experience at Maple Honda was great! Sal Qaqish, Service manager, went out of his way to bring me through the process of getting a car. Thank you Sal! I plan to bring my new car to Sal for servicing.

Mapel Honda

Mapel Honda

I purchased a Honda CRV recently from Mapel Honda. Not only the condition of the car but also the customer service is, without a doubt, flawless. I would strongly recommend to anyone to buy a car from MR. RAY MEHTA who supported me to get the best car deal.

Hello,

Hello,
I am not one to write reviews, either positive or negative ones.
I walked into the dealership with an open mind as my mind was set on a different make and model from a competitor, but wanted to explore some options.

I asked for Paul as I met him seven or eight months before, I was clear on what my interest were. Paul listened and when it came time for his suggestions, he just nailed it, showed knowledge and honesty in his suggestions, touched on all areas of interest and more, excellent experience.

Paul, thank you for your professionalism, care and truly the best experience in getting into a vehicle.

Thank you,
Mario

This was my first time purchasing a car from Honda...

This was my first time purchasing a car from Honda and I m glad I did. I had an amazing experience at Maple Honda and I would definitely go there again in the future (already thinking about my next car with Honda after my lease ends). It is mainly because of Ray and Tom that as soon as my dad walked into Maple Honda, within a few minutes of talking to them, he was already convinced to purchase a car from there. They were both very helpful. It s difficult to find a car that fits all your needs, but Ray and Tom helped answer all our questions and compared the different models, so it was easier to choose the car. Ray and Tom definitely are amazing sales people, as well as genuinely nice and honest people who really care about their customers. Instead of being pushy, Ray advised my dad, just as if he was purchasing a car for his own children. They offered us the best deal they possibly could and ensured the best service. I couldn t be happier with my Honda Civic. Thank you Ray and Tom!

10/10. Service is second to none and we come up al...

10/10. Service is second to none and we come up all the way from Windsor just for the service. Aman was, as always, amazing and a pleasure to deal with (and superbly dressed). He never makes you feel rushed and takes the time to answer all your questions. Will certainly be back when it's time for a new vehicle.

I've had a satisfying experience from purchasing a...

I've had a satisfying experience from purchasing a couple of parts from Maple Honda parts department .
BEHNAM ,the parts adviser nicely and patiently helped me to order the right parts and received them the same day as promised.

Excellent service because Maple Honda staff are co...

Excellent service because Maple Honda staff are courteous, efficient and friendly. Emad Kandah delivers excellence and gives his honest advice in favour of customer's best interests. I highly recommend their service!

First of all a big thanks to Zain Nauman Bhaijaan....

First of all a big thanks to Zain Nauman Bhaijaan. He is a gem of a person. I was going through toughest phase after getting my brand new car ridden off in a major car accident. He came to my rescue by offering a fantastic deal that too in a matter of few mins on a phone call; wasting no time so that I could be back on track. Earlier I was driving HONDA CIVIC purchased from other dealership who didn t provide any good gesture to their old customer.

Thank God I came in contact him through one of his satisfied and happy client.

Second big thanks to Mr. Aman and Mr. Abdul Alamgir who helped me in freezing the deal and getting my ride well in time, the day after I was asked by my insurance company to return the rental vehicle.

Really a big thanks to Team #MAPLE HONDA

My husband always has me pick up parts for our civ...

My husband always has me pick up parts for our civics from Maple Honda. He has been phoning ahead for years and the parts are always ready to pick up. Never had mix ups or not ready on time. Like others have said, Ed in the parts department is great! Maple Honda is sure lucky to have him!!

Just 2 days ago, I returned my leased 2015 Civic a...

Just 2 days ago, I returned my leased 2015 Civic and got a new lease for a 2018 Civic EX with the assistance of the friendly sales rep, Steven Lau. It's my fourth car at Maple Honda, always with Steven. He's a very good listener and always offers his best recommendations to suit my budget. I would recommend him without any reservation to any body looking to lease / finance / purchase a new car.

I usually don't take the time to write reviews abo...

I usually don't take the time to write reviews about companies and my experiences. However my experience with Maple Honda was one to be noted. I recently purchased my Honda Accord from Maple Honda and would recommend this dealership to everybody. The staff were easy to deal with and listened to my needs. I didn't get the feeling like I was just another sale. Vic Gulati the General Sales Manager even came out of his office to congratulate me on my new purchase. He is a true class act.

I just purchased a new 2019 Honda Accord Sport and...

I just purchased a new 2019 Honda Accord Sport and again had a wonderful experience. This is my third car from Maple Honda and their team always delivers. Faze was awesome, he answered all my questions and even responded to my messages quickly. I am extremely happy with the car and the service I received.

This is the 4th car that I purchased from Aman, e...

This is the 4th car that I purchased from Aman, every time has been an amazing experience. My car was recently stolen Aman, and Zak helped me through the entire process. You guys are amazing!!!

Thank You

Igor

Great experience with Honda Maple. I gave my car t...

Great experience with Honda Maple. I gave my car to the service yesterday morning. I worked with Simon and am extremely satisfied by the level of customer service and professionalism. He was very helpful in addressing the right service that fits my needs.

"Ray Mehta" you are awesome. Amazing customer serv...

"Ray Mehta" you are awesome. Amazing customer service !!!! He is professional, very friendly, knowledgeable. He understood my needs and made all the efforts to get the best deal. Not even the deal he made all other process very easy and smooth. Maple Honda is lucky to have employee like Ray Mehta. I would strongly recommend Ray Mehta and Maple Honda to buy a car. Once again thank you so much for getting me great deal. Keep up the good work.

I have been a loyal Honda driver for over a decade...

I have been a loyal Honda driver for over a decade and am accustomed to the great service. Maple Honda exceeded my already high expectations.

I found Maple Honda on the internet and emailed an inquiry. Raffaele reached out to me that same morning. He was professional, thorough and never pressured me at any time. When I met him in person, I found Raffaele friendly, honest and very accommodating. He didn't play any "games" during negotiation. He also came in on his day off to accept the deposit so I could pick up the car on the weekend. I showed up with my boyfriend and he stayed with us for an hour to address any of my boyfriend's questions.

I also want to mention while Raffaele was great, the whole Maple Honda team was also part of the experience. They really have a great team there!

I just wanted to thank Ray in maple honda for bein...

I just wanted to thank Ray in maple honda for being a very helpful , friendly, professional and patient guy. I was just looking to lease a car and he made it very easy and comfortable to negotiate with. Within 10 or 15 min of walking in we had a deal and both of us were happy which is not the case in most dealerships with all the haggling the goes on. Ray is your guy if you're looking for a professional, convenient and hassle free car buying experience. Thanks Ray for all the help and patience :) ! See you soon.

On our way back on a road trip we noticed that we ...

On our way back on a road trip we noticed that we had a flat tire on our vehicle. We called Maple to see if they could fix our tire for us as it was the closest Honda dealer to our hotel. Upon arriving at the dealership we met Sal, who indicated that there was also a recall on the power doors of our vehicle. Sal informed us that he would take care of the flat and see if they had the part in to fix the door as well. Unfortunately the part was unavailable, but he did what was required to make the door safe.

With the flat tire, we found out that there were two punctures in the tire and Sal recommended that we replace the tire as the hole was large and he was unsure if they had a patch available to fix the tire. After multiple attempts to try and locate a suitable tire of any kind for our vehicle to no avail, we were running out of options. We attempted to obtain a tire from several other tire sources and no one had a tire available for us. As we were not from the city and had to return that day we were left with very few options. Driving home on the spare was not something that was really an option as we had quite a distance to travel. The Honda team managed to fix the tire as best as they could so we could drive home. The tire seems fine now as we had no issues on the trip home.

From when we first walked in the door to when we left, Sal provided exceptional customer service for us, providing us with updates as soon as he could and keeping us in the loop of what he was doing. He made sure that we were taken care of throughout the whole process and even though we could not resolve the issue completely, he did the best he could in the situation. Our tire is not an item that is commonly stocked, so it was difficult trying to obtain one. With no other options left, he managed to find a solution that would get us home, and for that we were grateful. I would not hesitate to visit Sal and the Honda team here again.

This was my first time dealing with Maple Honda an...

This was my first time dealing with Maple Honda and i can confidently say that it was one my best experience compared to other dealerships.

This dealership was top notch! Vince was amazing and went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Vince to anyone who is looking for car.

I have a 6 months old Civic hatchback and after I ...

I have a 6 months old Civic hatchback and after I started my car in the morning it turned on all the warning lights so I decided to give Maple Honda a try since the dealership is very close to my work. I was greeted by Simon who was very helpful when I came in with an appointment for check up . He is so knowledgeable and helpful. I am beyond impressed by the service at Maple Honda and have decided this will be my go to dealership from now on. I used to have a bad experience with the other dealership but Simon make me to change my mind !!

I just wanted to say that I recently visited Maple...

I just wanted to say that I recently visited Maple Honda for my first service and winter tire change. I found the staff to be excellent, they were polite and very professional. My service consultant was Andrew and he helped make this a very pleasant experience for me. From the time, I started my conversation to the completion of the work, Andrew was excellent in keeping me updated for my service visits and very helpful when it came to the ordering of my tires. I found overall my experience to be very good and I highly recommend Maple Honda for your service needs.

I had a great experience with Aman. He was very pr...

I had a great experience with Aman. He was very professional and was able to get me the deal that I was looking for. I would highly recommend dealing with Aman, and I could definitely see myself going back to Maple Honda for my next vehicle. Very Happy!

We have purchased several vehicles from Maple Hond...

We have purchased several vehicles from Maple Honda, due to the excellent service we receive time and time again. Arif was great in helping me through the process and made everything easy.

My husband and I just bought a used Lincoln MKX fr...

My husband and I just bought a used Lincoln MKX from Maple Honda and the experience was great. Rafael was the salesman we dealt with and he was fantastic. He made the whole process smooth and simple and supported us even after the sale of the car. He was open, honest and friendly. The service department was really helpful and gave us a pristine car. We really won the car lottery with our vehicle. Raf gave us his personal number and it was like dealing with a friend. I would definitely buy with them again.

My experience at Maple Honda was outstanding! The ...

My experience at Maple Honda was outstanding! The entire staff was very welcoming and helpful and made my family and I feel right at home. Raffaele and Cosimo made my decision in purchasing a Honda very easy and were very honest in what they thought was ultimately the best decision for me. Raffaele was very thorough in explaining the details of the car from the inside out and made me feel very comfortable driving it. He was amazing! I am extremely satisfied with my purchase and I highly recommend Maple Honda!

AND HE DID IT AGAIN!!!! I went into Maple Honda a...

AND HE DID IT AGAIN!!!! I went into Maple Honda again this time with my Father-in-law to help him with purchasing a new car and RAY did it again!
Fantastic service and great prices!!! We are so happy with how he helped us and we are definitely coming back!!! RAY you are the man!!! THANK YOU!

My parents recently purchase a vehicle at Maple Honda and worked with Ray. The experience was out of this world, there is no other words to describe it. My parents were so happy with the service and the whole process of leasing their vehicle to them was super easy. Ray gave my parents reassurance and confidence in leasing their vehicle. Now they won't be quite about him!!!! They love him!!!

I went to this location in search of a used car. I...

I went to this location in search of a used car. I wasn't interested in getting a brand new car because I was worried that my budget won't cover the cost. Fortunately, Joseph helped me tremendously. Besides being very professional, he guided me and worked out a great deal. He was very patient and he worked out different scenarios and I was able to choose what worked for me. At the end, I was able to get a brand new Honda Civic, at a very affordable price. Hoping to get a Used car, but I left with a brand new baby very happy! I love my car, and I'm super appreciative of Joseph's help. I would recommend him anytime any day!!!

Fred Nguve

Needed to do a quick oil change for my vehicle and...

Needed to do a quick oil change for my vehicle and decided to give the Maple Honda location a try. I was extremely impressed by the service provided by Mr. Bechu at the Express Service lane. Kevin was open, helpful and easy to talk to. He recommended certain services for my vehicle and took the time to explain why it is recommended. Kevin is very informative and I have learned a lot from him. The entire oil change process was painless and relatively quick! Will be returning back.

Thank you faze!!! Had amazing time buying a new ca...

Thank you faze!!! Had amazing time buying a new car!!!

Had an amazing experience here at Maple Honda. We were treated like family. Exceptional service and very kind and caring salespeople. I had many questions, however Faze was able to address all my concern and helped me make my final decision. Faze goes well above and beyond to make you feel like you're friends and not just another person buying a car. Thanks for the amazing buy! Still can't get over it!! Highly recommend anyone to deal with him.

We recently closed a lease deal with Mark Hanna at...

We recently closed a lease deal with Mark Hanna at Maple Honda. We provided him with our needs and our budgets with little wiggle room to work with. Mark was extremely helpful in assisting us with achieving our needs. He definitely went above and beyond our expectations and broke the stigma of the stereotypes car buyers have with dealerships. He treated us like family and was very patient with our numerous inquiries. Upon delivering the vehicle, Mark spent over an hour to ensure that we left the lot with comfort with the ins and outs of the vehicle. Mark, your hard work did not go unnoticed and want to thank you and Maple Honda for your help! Keep up the great work.

I use to deal with Eddie at another honda dearlers...

I use to deal with Eddie at another honda dearlership, when I found out he was working at Maple Honda I had to give him a call to get my parts. He has always gone above and beyond whenever I needed something. He always got things done and not to mention he always gives me the best price. If ever you need something done give Eddie a call, he will always do his best to get what you need. Maple Honda has a great addition to an already well staffed establishment!

I was very anxious to buy a brand new car thinking...

I was very anxious to buy a brand new car thinking I won t be able to afford or will end up making the wrong decision. When introduced to my dealer Rohit (Ray) his advice and knowledge about the various products put me at ease. This was the best decision I made concerning my vehicle. Also know he will be there to assist me if any issues arise make me admire him. He s honest and loyal. Thanks Ray

Usually hate to wait,but in this location don't mi...

Usually hate to wait,but in this location don't mind not because they do always excellent job but also super nice reception and service consultant,love their honesty for they tell exactly what your car needs.Mr Simon is nice gentleman, very helpful from the start to the end.thanks Simon and thanks maple honda

I am doing all the maintenance for my car at maple...

I am doing all the maintenance for my car at maple Honda since more than two years now. Each time I go there I enjoy the professional service and advice from Saliba Qaqish . This guy is amazing , professional and great advisor and making things looks easy and I can choose what I need depending on his advice. With his advice I can make sure that my car is in a great shape. Each time I go there I have great experience and I will go there again each and every time I need anything for my car. Thank you Saliba Very much!

I was pleased and happy with my last service. Mr S...

I was pleased and happy with my last service. Mr Saliba was polite, friendly, patient, and answered all the questions that I had asked. He was thorough while going through my service record and gave me recommendations on what need to be done. I would highly recommend this Honda dealership.

I recently got a lease for a new 2017 CRV with the...

I recently got a lease for a new 2017 CRV with the help of Zak Dubey. The car itself is very nice with beautiful seats and great speakers for listening to music. Zak was very helpful when showing us different cars, which allowed us to make an informed decision about which car to lease. Overall, a wonderful experience.

While I was waiting for my Honda to be fixed, I no...

While I was waiting for my Honda to be fixed, I noticed I was getting late for work. Will then offered me a rental car. I was surprised and I thank him for how he helped me. He was a very polite, listening and knows how to help customers.

Ray was a pleasure to deal with right from the get...

Ray was a pleasure to deal with right from the get-go. He explained everything in detail, ensured all our questions were answered, and tailored a deal that met our requirements.
All in all, he's your man!

My wife came in for service and sal helped her. He...

My wife came in for service and sal helped her. He explained what was needed with detail. It was her first visit to the service dept. at Maple Honda and she was very happy with the time sal took with her and his patience. Thank you sal we will be returning for future service!!!

Purchased a new car from Maple Honda. They gave me...

Purchased a new car from Maple Honda. They gave me the same price as one of the other dealerships, which was too far from my home, had offered me and made it much more convienent for me. I was assisted by Tom Tran. Tom responsed to all my questions and took care of my issues promptly. I'm glad to shop at Maple Honda. Thank you Tom !

I recently bought a used Honda Civic from Maple Ho...

I recently bought a used Honda Civic from Maple Honda. Mr. Abdul Rehman Alamgir was my sales representative. I would recommend every one to go and meet this guy for any need at Maple Honda. One of the best sales rep i have ever encountered in my life. Very helpful, knowledgeable and knows how to meet expectations of client. Most importantly, he gives a lot of respect to clients. Cheers....

Ray did a good job for breaking down the car price...

Ray did a good job for breaking down the car prices and helped out find the best vehicle to purchase very satisfied on good deal I recommend ray to other people because he gives you a great deal and you'll be satisfied.

Rachel service consulting was good help was servicing the car highly recommend two other people check her out at Maple Honda.

I recently purchased the Honda HRV at Maple Honda ...

I recently purchased the Honda HRV at Maple Honda and I had the pleasure of working with Paul Ficarella. I'm very happy with my purchase and the entire process. Having previously visited another Honda dealership, I had a much better experience with Paul. He is extremely knowledgeable, very easy to understand, patient and not at all pushy! I would definitely recommend Paul to anyone and the Maple Honda dealership.

Back in October, my father in law purchased a pre-...

Back in October, my father in law purchased a pre-owned Honda Civic. My husband and I were involved throughout the process. We had the pleasure of dealing with the Financial Services Manager, Domenic Cannito. Domenic was very professional, well-informed and patient. We felt that he truly cared and was more than willing to go above and beyond to meet our needs. He event went the extra mile and for our convenience, visited us at home to complete some documents. We are very happy with the new vehicle and would like to commend Domenic on providing such a positive experience. Thank you Maple Honda and Domenic Cannito.

Very happy with my purchase. Aman was the sales re...

Very happy with my purchase. Aman was the sales representative that assisted me theough the process. He was very transparent when it came to providing information and went out of his way to ensure I was able to see and experience every facet about the vehicle before I finalized a deal. Check out this location if you're in the hunt for a new vehicle.

We recently purchased a 2020 CRV from Maple Honda....

We recently purchased a 2020 CRV from Maple Honda. It was a great experience. After shopping for cars at few other dealerships we met Sales/Leasing Consultant Suhail Karim who was very knowledgeable and helpful. Explained everything in detail and we were able to close a very competitive deal. No hidden extra charges. Thanks Suhail and the Team Maple Honda for your wonderful service.

While we were researching about buying our first c...

While we were researching about buying our first car, we got a chance to meet Ray brother in Maple Honda. It was one of the pleasant experiences in buying our first car in the country.He made sure that we made an informed decision and went that extra mile to build a relationship with customer and he is indeed like a brother. He was with us in the entire process of the purchase.He is very professional,polite and helpful to explore our options while staying with in the budget and in directing us in making the right choice.He will be the best person who can help someone out there looking for buying their new car.
Everyone in the showroom was very friendly in and helping the customer's.

My experience at Maple Honda was amazing! I purcha...

My experience at Maple Honda was amazing! I purchased my first car at Maple Honda and am pleased to say that I would recommend this car dealership and sales associate Raffaele Staffiere to everyone I know. Raffaele is a great salesman and achieves this through his extensive knowledge of cars and great personality. He is a funny and outgoing person that made my car buying experience one to remember. Thanks Raffaele Staffiere and Maple Honda!!

came in looking for some winter tires for my 2018 ...

came in looking for some winter tires for my 2018 CRV and was speaking with Eddie in the parts department. He gave me different options to choose from but instead of trying to pressure me into buying them he told me the best time to buy them is in late October early November. Because that's when there will be mail in rebates from the tires companies. Would highly recommend coming to Maple Honda, no pressure and awesome service. Will be back in October to purchase some tires. Thanks Eddie for your advice!!!!

SERVICE CENTER: Friendly & exceptional service (th...

SERVICE CENTER: Friendly & exceptional service (thank you Andrew!). Complimentary snacks, drinks, phone charging, etc. while you wait for your car. I had repairs to do but couldn't leave the car that day so planned to return the following day. They instead offered me a courtesy car and were able to fix a problem that required me to leave the car overnight (to verify when engine was cold, which I had been postponing for a while).

About a week ago, I bought CR-V from here.

About a week ago, I bought CR-V from here.
I just started to onboard here in Canada and still not much know about the system or process to purchase the car. However, Faze kindly explained to me about the whole process and provided me a detailed comparison with each type of payment. I felt lucky and relieved that I met him to buy a car. Their car is even more amazing so much beyond my expectation. Will definitely recommend him. Thanks, Faze!

Just bought a 2020 CRV at Maple Honda with the hel...

Just bought a 2020 CRV at Maple Honda with the help of Mark Hanna a sales and leasing executive. Mark made this whole experience very easy and enjoyable the way it should be. Thank you Mark and Maple Honda.

Aman Gupta is an excellent salesman he was very he...

Aman Gupta is an excellent salesman he was very helpful and patient with me in my decision to enter another lease with Honda. Excellent customer service very helpful and understanding. Great overall experience from the Maple Honda Team I am loving my new Honda Accord Touring!!

I had the pleasure of being introduced to Ray Meht...

I had the pleasure of being introduced to Ray Mehta. I was told that he is the best salesman in the business amd was excited to meet him. He definitely lived up to the title! Along with his superior knowledge he is extremely down to earth and easily relates to you as a customer. I was extremely pleased with the whole process and would recommend Ray Mehta as your number 1 call if your buying a Honda. Thank you Ray!

I recently purchased a vehicle from Maple Honda, S...

I recently purchased a vehicle from Maple Honda, Service was amazing , i would like to appreciate Mr.Zak Dubey clientele service, he was very responsive and helpful , and made a delivery smooth. He is also a very good adviser. I will highly recommend him and Maple Honda.( Maz Khan)

I had the pleasure of purchasing my first car thro...

I had the pleasure of purchasing my first car through Aman. He was kind and very knowledgeable. The entire transaction from start to finish was so comforting that I made my final decision upon my first meeting with him. I love my car :) I would definitely recommend Aman and this dealership to my friends and family.

It was an absolute pleasure to know Ray. Words can...

It was an absolute pleasure to know Ray. Words cannot begin to describe how helpful his guidance and advice was. Ray is undoubtedly a hard-working and persistent man and his time, effort and superior customer service . I appreciated his patience, honesty and professionalism throughout the whole process of purchasing a vehicle. Ray has, without question, made this experience a memorable one for me and Maple Honda is fortunate to have him on their team!

Ray has treated me like his own brother - he is truly an outstanding man and a master at his craft. I highly recommend you see only Ray if you are looking to purchase a vehicle!

I ve been looking to buy my own car and I ve alway...

I ve been looking to buy my own car and I ve always found that Honda s we re amazing cars and they were something I was so use to driving my sisters honda civic so my sister brought me here to Maple Honda and I absolutely loved the service here. I finally bought my first car. Definitely going to recommend people to come here as well. Thank you for the wonderful customer service! Aman and Zain took their time and made sure they explained everything I should know very thoroughly and I highly appreciated it.

2 Stars only cause of the pros.

2 Stars only cause of the pros.

Pros: Will Pham
This guy was very patient and professional with me. If not for him, this review would be a 1 star.

Cons:
This was my first time buying a car from Honda brand new. 2 years and 40,000 clicks later, the strut breaks. I understand that parts are not perfect and may have defects but this is not the main reason why I gave a bad review.

I was told that the part was on back order and that I had to wait a couple weeks for the part to arrive. So I asked for a loaner. I was then told that I am okay to drive the car. This I wasn't happy with. I was worried that the large thumping noise which is caused by shaking would damage other parts of my car. Furthermore, I was concerned about my family and my safety. When I asked if they can put down in writing that none of these would be an issue they didn't respond. I was then told to call customer relations and try to get the loaner. After speaking with C.R. I was instructed to speak with service. After going back and forth, I finally spoke with someone from C.R. who was competent. She told me to keep the rental no charge until further notice. Almost two weeks later, I got my car back. I did a walk around and saw that I have a small dent and a few nicks. I didn't bother going back to Honda for I am sure they would tell me that those were there before.

My main point is, one should not have to go through so much aggravation to get a loaner. I know some people in the past may have taken advantage of this service and this is why some places are hesitant to give out a loaner with ease but at least do some due diligence before denying the client their request. Specially if it's a first time customer who bought the car outright. I know some dealerships there who would automatically give you a loaner specially if your car breaks down within the warranty. Some would even do it on an extended warranty.

Recently purchased a used vehicle from Ray, and co...

Recently purchased a used vehicle from Ray, and couldnt believe the amazing customer service my family received. He took his time to look through several vehicles, provided his expert opinion and ultimately, found us the perfect car. He went above any beyond for us. I have never met a more honest, and trustworthy car sales rep. I will be back!

Joseph Himelfarb was my rep and he did an amazing ...

Joseph Himelfarb was my rep and he did an amazing job...very helpful and accommodating. Would recommend him to friends. Love my car too. He responds quickly. Above and Beyond! Thanks again Joseph

We had a great experience at Maple Honda because o...

We had a great experience at Maple Honda because of Steven Lau. He was friendly, accomodating and very knowledgable. It made our decision of leasing our CRV all that more easy. We would highly recommend this dealership.

I had a really great experience purchasing my Hond...

I had a really great experience purchasing my Honda CR-V from this location. Arif was great in helping us throughout the entire process and made everything so easy. He also managed to give me a good price for the car, I recommend the dealership and Arif to anyone wanting to buy their next car here.

We recently leased a 2019 CRV from Maple Honda and...

We recently leased a 2019 CRV from Maple Honda and Mark was such a big help. We shopped around quite a bit and nowhere else was as good as the experience we had with Mark at Maple Honda. Super knowledgeable, helpful and kind. Would definitely recommend Mark to anyone looking to purchase or lease a Honda, and we will be back for our next car. Thanks for all your help!

Dealing with Suhail from Maple Honda was truly a g...

Dealing with Suhail from Maple Honda was truly a great experience. Suhail took the time to show me a few vehicles and he went through the purchasing options with each vehicle. He treated me as a valued customer. He is knowledgeable and has excellent communication and interpersonal skills. I bought a Honda Civic from Maple Honda mostly because of the way Suhail dealt with me as a customer.

I would like to say thank you to Rachel Roopnarine...

I would like to say thank you to Rachel Roopnarine for the excellent customer service I have received today. I received my first oil change and I had some questions and Rachel went through the process with me and explained everything to me thoroughly. I was very impressed. I also want to give a big thank you to Simon as well.

I do want to add that the staff at Honda Maple really do care and it shows. I am grateful to know such an amazing team of experts.

Thank you,
Sara DeLuca

When it came time to purchase a new car, I was adv...

When it came time to purchase a new car, I was advised by my mechanic to go to Maple Honda and I sure am glad that I did. The salesman, Arif, and financing manager, Dinh, helped me out and were both more than helpful and friendly. Arif brought me to a few options and worked with me to find out which suited me best. His years of experience really show when he talks about vehicles, I felt like any of my issues or questions he could solve. To top it off he gave me an amazing deal on my new Civic. I highly recommend Maple Honda and I will surely be coming back once the right time comes. Thanks again to the team!

Great experience getting my first leased vehicle!

Great experience getting my first leased vehicle!

My father and I met Faze shortly after entering the dealership last week. After he reviewed the numbers and options with us (and took the time to explain the pros and cons of what we were looking at) we realized that leasing a vehicle, instead of purchasing used, would both be more economical and the better deal. He was very patient and thorough and we couldn t have asked for better support during this process.

Cosimo was the person who helped us with all of the paperwork and finalizing the deal. He answered all of our questions and helped us feel at ease with the rest of the process.

Everyone we encountered at the dealership was very courteous and friendly, and I would highly recommend them without a doubt!

We appreciate all the help and support!

I got excellent customer service from the service ...

I got excellent customer service from the service advisor Rachel! She provided with a fast and easy book-in for a vehicle inspection and oil change. Highly recommend booking with her, and I will definitely come back to see her for my next appointment!! (: