Was only here for a conference. Well preserved for an older property. Nice views of the water and downtown Miami depending on which side of the hotel your room is on. Located on a small island with few amenities but within walking distance across the bridge from plenty of downtown Miami restaurants and shopping. Not a bad place to stay if you have to be in downtown Miami.
Needs refurbishing urgently. We were given a room which is not up to the standards of Mandarin Oriental
Great hotel very accommodating would highly recommend this hotel
The lobby lounge is my go to place to show friends or family from out of town. The view is unbelievable, it's breathtaking! You oversee all of the water front and magnificent greenery and docked boats and yachts. Usually there are leaping dolphins, which is a bonus. The drinks are excellent. We asked for extra spicy bloody Mary's and we received exactly what we wanted. I ordered their California roll my friend ordered their club sandwich, we were both loving it! Definitely must check this place out in Brickell.
my friend and i thank the entire staff and the management for their personalized welcome and the feeling of being at home.
Meeting French-speaking staff was a great surprise, adding to an already indisputable stay.
Spectacular views, first rate hospitality. Rooms are nice but costlier than nearby competitors.
Under staffed. Bad experiance.no customer service...
From the moment we checked in the staff was friendly, courteous and engaging. The hotel was quiet and the rooms perfect. We stayed on property for our entire visit utilizing the pool, bar, and premier restaurants. The food was exquisite and the wait staff engaging and on point. The entire hotel was clean. We will definitely be visiting again soon.
Overpriced as much of the restaurants near the water in Miami.
But once you re there you get one of the best views of Brickell area from Brickell Key. I had a great time.
High end without the scene. If you re not looking to be noticed but want luxury, this is a great hotel. They have an excellent spa, too.
Excellent near all trade for tourists and nationals is my opinion
On the pricy side but good quality food. One thing to note is that you can be profiled is they don't think you have money they will treat you that way
The food was delicious, but a little below its worth.
Excellent hotel. By far the best choice in the Brickell area.
What is fantastic hotel is absolutely amazing with architecture extremely clean staff was also very
Amazing hotel, but USD$599.00 per night (to me) seems too much.
5 star Location, but 3 star service, and make sure you get a room near the elevator, because it was a hike to our room. Skipton is a great brand, I would stay there again because of the amazing location! Has nautical themed decor, I am not the craziest fan of themed decor...
Rooms are comfortable and clean, amenities are great, and the staff is extremely accommodating!
Good hotel .but not worth its price .It's expensive, and customer service is not that good
An excellent experience, a wonderful place to spend with the family or just with your partner, the view of the city is incredible, the spectacular food 100% recommended
The MO Miami is my true favorite hotel. Amazing staff that are always accomodating. Relaxing and attractive interior with complementary grounds. Restaurants are world class. Always have a "zen" experience in the spa with knowledgeable and competent therapists who trult want to mske your experience perfect. I recommend the Thai massage btw. Pool is "just right". Only challenge is getting to and from during high traffic times but other side of the same coin are positives such as proximity to downtown and the amazing city center (walking distance). I also love the MO Las Vegas but Miami beats it slightly based on its views and variety of activities in the city. Highly recommended!
Be prepared to have your credit line increased - very expensive. We tried it for happy hour at MOs, $12 valet parking and $5 bar bites are really small. View is great, but it comes at a cost
Loved having a drink at the MO bar during social hour. Great sishito peppers! Ask for Andrews.
I have been here 3 times for the past few months and this is the closest to perfection hotel I have stayed in. The spa is fantastic, I enjoyed a lovely full body massage; I also tried the room service which was excellent and so were the restaurants. The staff was polite and helpful and behaved very professionally. I will be back
I m not sure how the Mandarin received such high ratings.... it is nothing like other 5 star hotels. The rooms are nice and the food is good. The location is amazing! BUT with all that being said service is everything. And the service has been beyond horrible. 2nd day I received a massage. 80 minutes, she cut it short forgot to massage 1 arm and did my feet for 20 minutes or more. I was there to relax so I was not in the mood to confront the masseuse. Then go to the pool, waited for over an hour for my food. Finally cancelled the order. Went to the restroom and it was disgusting, NO toilet paper and paper all over the floor. The next day we decided to give it another try. Same service... this time we waited for our food. Over an hour. We have stayed in the Mandarin in NYC it was exactly what you would expect. This was so disappointing!
Amazing amazing amazing amazing
The place the people the service the food and the amenities best hotel ever
Look it's a beautiful place but given the cost I'm disappointed. My wife and I stayed here the weekend of our wedding and loved the room and the views. We didn't love having to convince the staff to let us have a few extra chairs so our wedding party could get ready in our suite, or that they charged us for the breakfast that was ostensibly part of the price for the room. We also ordered room service, which was inedible due to being incredibly salty. We called to let them know, and rather than replace the meal they simply informed us that they would tell the chef. We rented two rooms and had a ton of guests frequenting the bar and restaurant over the weekend. Given that, I don't think accomodating our minor requests was too much to ask. Like I said, beautiful place, but don't expect too much courtesy from the management.
I love the attention I receive when I visit this hotel
I liked the museum is something wonderful and I send them a muackkkkk
First time visiting this hotel but what an amazing experience.
This hotel has a great location but could use a facelift. Food is excellent
The bar and restaurant are great. Excellent food, and wonderful drinks for a reasonable price. The location is great as well. 5 stars throughout.
The place is stunning, and the staff couldn't be more accommodating. It's pretty pricey, but you get more than what you pay for in my opinion. The room was spacious and very well appointed. I will definitely return.
Seeking event or wedding space? I've conducted an annual seminar for groups of 150-200 at the Mandarin 3 times over the last 6 years. The YellowTelescope Trainings seminar has always been a great success and well reviewed. Specifically, their food and beverage program trumps any hotel in Miami or Miami Beach - their existing head chef works with us to customize every menu. Rooms are lovely and well appointed, an A-, in need of a bit of a niptuck, but great overall. Pool area is beautiful, all rooms have balconies and a great view. The "beach" is acceptable and our guests are near downtown, Brickell City Center and more. The staff truly cares and brings their A-game to our group who expect absolute perfection throughout as our clientele spend good money to attend our courses. The main ballroom is beautiful with 2 large screens. The Oriental Penthouse is a perfect venue to host clientele or loved ones after the event concludes. La Mar is superb for those adventurous eaters seeking great Peruvian. Great experience and thank you to the Mandarin!
Amazing customer service. Food is incredible and atmosphere is awesome.
If I could give it more stars I would. This place was absolutely breathtaking and the service from valet to dining was incredibly SUPERB!
Stayed here a couple days for my wedding. The entire staff was more than accommodating. Definitely would recommend staying here if you have a special even going on. The rooms were nice and the beds comfortable. I have a bad back so the bed was definitely a plus.
The Mandarin Oriental in Miami is the best hotel I've ever been to! The staff is extremely friendly, the rooms are amazing and spacious. The location is great although a little bit far from the downtown (10 min. by foot or 2 min. by car). The view is simply breathtaking,especially from the pool.
The restaurants and bar are wonderful with great variety.
Overall the experience was amazing.
If there were better than 5 star this would be it! Fabulous service
The hotel room was a great size and the view from the balcony was amazing. Even got to see a manatee. The breakfast was lovely.
Wonderful hotel on a characteristic little island
But beware of parking service drivers. Some items were stolen from the car.
Very disappointing ... the terrace of the brewery (which was reported as optional ??? offering a panoramic nightlife miami) n being not functional that night because of rain ... we learned that we We had only indoor tables .... the nightmare began ... no possibility not only to hear but also to talk so much the hubbub was invited in the room .. a real chicken coop .... we did not take that a dish ... for my part a salmon with black rice so spicy..in his sauce that it was inedible ...! And left unhappy at the edge of auditory trauma ... place to see to believe it ... drink a glass with earplugs and go your way in rainy weather..but do not forget to take the picture!
Loved the service and the food. A must come to enjoy.
Nice hotel with good amenities, views of downtown Miami and very helpful staff. Not the most convenient location to Miami Beach but good running / jogging trails. Good conference facility.
Staff was kind, courteous, and hospitable in their delivery of service.
Magnificent views, live entertainment, Excellent customer service as well as convenient shopping on premises.
One of the best views. Drinks are great and staff is awsome
A 5 star hotel with sea view in every room in the heart of Miami and 4km away from Miami beach
The best spa I've ever been to and wonderful service. They have gluten free chicken wings oh my god!!!! And the most delicious food. I only wanted to eat at the hotel!
Super friendly staff. Beautiful view of the Miami at night. And delicious food
The hotel is very good located in Miami downtown. The restaurant staff at the La Mar is very qualified and professional. The food is delicious and fresh. I would really recommend this place for stay and eat when in Miami.
Had really high expectations of the Mandarin Oriental only to come away disappointed - carpets in the room were faded and worn down. The rod that holds up the handheld shower literally fell off the wall in the shower. We left after one night - honestly at this caliber of hotel we expected more.
I was under the impression that the hotel had been renovated, but that cannot be the case, as most surfaces and furnishings are scratched, nicked, and beaten. The bed and pillows are of the lumpiest, lowest quality I have suffered in any hotel in a long time, including much more simple places. Doors to other rooms slam and the whole floor shakes, housekeeping staff shouts up and down the hallway, while their carts linger much of the day outside the rooms. Staff at the restaurant is equally as unimpressive, at least at breakfast. The check in was not easy. What remains is a great location and wonderful views (and, if/when renovated, sizable rooms). The Mandarin Miami suffers by comparison to other hotels in its category, even in notoriously low-service Miami. For instance, the Setai is incomparably better in every way and, for roughly the same cost, a preferred option unless you absolutely need to be in Brickell.
Peruvian type meal, the best in Brikley Miami approx 150 dll per person
