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One of NYC's staples, this Macy's is almost like a...

One of NYC's staples, this Macy's is almost like a historical landmark for the city. With nine floors, and everything from restaurants to your usual clothing needs this Macy's has it all. Be sure to take advantage of their sales as there are almost always big sales going on.

If you do find yourself venturing in here, make sure you have time to browse everything! They have huuuuuge selections and you can easily spend the whole day in here Christmas shopping!

All sales representatives are very friendly and eager to help you with anything you need!

I went to a watch repair just to adjust my casio w...

I went to a watch repair just to adjust my casio watch but the person said it will cost me $20, good thing I didn t push through and went to Baby G/Casio booth in Macy s and Ben helped me out. Thank you so much, i appreciate your service!

New York is more beautiful when the festival seaso...

New York is more beautiful when the festival season is around the corner with lightings appear all over the streets!! Macy s thanksgiving parade is one major attraction with the window display s at Macy s store

OMG. I loved it I purchased. My item and the exper...

OMG. I loved it I purchased. My item and the experience was outstanding. The Executive who assisted me searched for my item she never left me or pushed me aside Thank you Rose. I love item

See. You next month. She works on the first. Floor

Been to New York many of times but this was my fir...

Been to New York many of times but this was my first time going and shopping in the Macy's and I absolutely loved it, you can shop & have lunch in the same building. This Macy's is so clean & organized.

Huge collections for all your need. Be focused wha...

Huge collections for all your need. Be focused what you want to buy and go to the proper sections. If you are not focused you will be lost and waste your time . In downstairs you can find huge collection of offered items.

Kind, polite ,great sales and always have the thin...

Kind, polite ,great sales and always have the things I need I will not give up Macy I will not give up Macy for a another store God you all the the atmosphere is perfect Macy please don't move

Mehh place. What annoys me is that it's always a s...

Mehh place. What annoys me is that it's always a struggle to find anything, the layout of the place is a mess. Want shoes? Yeah, you better ask someone or travel 5-7 floors to see if you find it. Speaking of traveling, i hate how the escalators aren't easy to find, you gotta walk around the floor to find the one that goes up or down... Not even their signs are a big help. Good luck finding a bathroom too, that's another adventure...

The world's largest store!!!!! I literally got exh...

The world's largest store!!!!! I literally got exhausted and terminated my tour of the entire store. It is a must visit store and almost everything is discounted and the best part is, the latest styles too are available at a discount.

A lot of expensive brands just like Harrods at Lon...

A lot of expensive brands just like Harrods at London but at the nice discount price comparing to Europe.
It s very busy and it s a huge store for everyone (kid, male and female). They got seasonal decorations as well and sell decorations at upper floors.
If you want to wrap some of the items you then there is wrapping store as well.
They got restaurants (eating areas) as well even though I didn t visit it they have indicate it well (including bathroom).
At certain moment (escalator) it becomes wooden design and I find it very unique experience as it s so different from regular one.
Overall it s well sorted (by designs) and sections (one side are women and other side are men and so on).

The customer service is really good, they are will...

The customer service is really good, they are willing to help, one employee gave me a coupon. It's good to know that the coupons do not work on regular priced items, just on the ones that already have some kind of discount. They have tailoring services for the items you purchase at Macy's. The price will vary depending on how soon you want your item back.

Nice to walk through during the holidays... They a...

Nice to walk through during the holidays... They always decorate the place nicely and they always have fun moving decorations in the windows for the kids...
Packed with people and it's hard to get around.

You can find almost everything you need. Has it's...

You can find almost everything you need. Has it's own Resturant and more. You will not get through the entire Store in one day. During the Easter Holidays the Decor is outstanding. Visit during this season. It is Beautiful!

Got a nice set of luggage for 104 original price 3...

Got a nice set of luggage for 104 original price 300. The store is just crowded as heck. 1st time getting the hard luggage don't know how good the Tag product is. However the tote and cosmetic bag is too small. A tote should be able to handle a set of clothing + a pair shoes but this one is very questionable. Cute however go to the bathroom before going cause the bathrooms are few and far between. Oh yeah, watch where you are walking cause I got a cut on my leg cause some metal was jutting out on a display table and it cut me good. It took forever for securiy to come to luggage for me to get a bandage and alcohol pads. She said someone would get in touch with me and that was 2 weeks ago. Smh

Yes it's the flagship store. So its very large. Bu...

Yes it's the flagship store. So its very large. But it can be quite hard to find what you're looking for, e.g. Dockers chinos - no problem. Ladies hoodie tho, is that under casual sportswear? Or somewhere else? We never did find any. Cafe was good tho, a proper cup of tea for once.

Last time I visited was 5 years ago and it was fab...

Last time I visited was 5 years ago and it was fab. It longer has a petites department and carries a lot of lower end brands rather than a good mix. The store desperately needs updating and cleaning in places

Selection was great. Service was sub par. Every ti...

Selection was great. Service was sub par. Every time we asked questions of sales persons they were snappy and gruff. The girls in the red antlers were sweet and said hi on some floors. The Rooster in the food courts food was not fresh. He made a lot up and it sat there for a long time.

Wow what a place, makes harrods look a bit outdate...

Wow what a place, makes harrods look a bit outdated, managed to get there for thanksgiving and the sales were unbelievable. Staff were really helpful despite how busy there were.
The seasonal section looked phenomenal

Great place to shop. They always have deals and di...

Great place to shop. They always have deals and discounts. Just make sure you check b fire you go. Don t wanna have to go back the next day when the sale starts to adjust your receipt which they will do
Most of staff is very friendly but then some are not. I recommend this place

Crazy, fun and fast moving experience with a lot t...

Crazy, fun and fast moving experience with a lot to see and do. Not just for shopping but also events including cooking class. Popular with the tourists and locals a like with a good overall customer service experience.

Convenient shopping in downtown NYC. Nice way to ...

Convenient shopping in downtown NYC. Nice way to hit a lot of stores in one "indoor mall" type environment. The men's side is on the total opposite end of the women's, so recommend asking someone for whichever area you are looking for as soon as you walk in versus trying to find it on your own.