Macomb county community mental health Reviews

Based on my own experience and after reading other online reviews I feel morally obligated to warn anyone thinking of going here, you do not want to work with "Doctor" Hanson. I don't know what school she claims to have graduated from, but based on her apparent lack of medical knowledge, professionalism, and even basic respect in human social interaction I cannot believe she is truly a licensed and accredited psychiatrist. If you are assigned to her, request to see someone else IMMEDIATELY. She will ignore you, insult you, and try to cram drugs down your throat on your first visit. You have been warned!

My kids mom passed away and my son started having violent outbursts I went to them for help but they told us we didn't need it I'll be reporting to the state and better business bureau these people aren't trying to help anyone they're lazy and don't even answer the phones most of the time.

The employee was annoyed by the fact that the phone actually rang. Granted, as I was told i should have called Mental health operator instead of administration. However, the representative was more concerned with how I got the number than getting me to the right department during a family mental health crises. This is how people dealing with mental health issues fall through the cracks. Calling the court to ask about emergency documents was no better. It was obvious he was annoyed by my questions as he rushed me off the phone. Very poor phone etiquette.

This is a potentially helpful community resource IF you fall within very specific category. If you or someone you know is a harm to themselves or others, you'll likely benefit from their services. If you have an extreme situation, you might benefit from their services. If you're looking for resources (names, numbers, appointments) for circumstances that are not extreme, they may not be able to help.

The problem with this place is that they do a phone screening and if you don't pass the phone screening, you're not eligible for services. The phone screening is only a few questions and if your issue isn't deemed to be significant enough, you likely won't qualify for help (and by help, I don't mean financial help or free help, I mean the ability to be scheduled with certain specialists, many of whom you can only get an appointment with by using this service).

If you tell them that you need SOMEONE to call, they will give out some phone numbers to people who can supposedly help you, but when I called the numbers (and I called EVERY SINGLE ONE), they ALL referred me back to the MCCMHA telling me that only MCCMHA can schedule appointments with them. When I called MCCMHA back, they reiterated that my circumstances don't qualify (because they're not significant enough).

I gave 3 stars, because if you or someone you know is a danger to themselves or others, you should definitely call.

MCCMH will not allow my son's aid to use the safety method required to keep him safe according to his medical records and Dr.s. Not even in an Emergency. They are willing to put my son,s life at risk in an Emergency. The star is for his aid who if allowed would keep him safe.

My son and I tried to get him admitted for treatment for substance abuse. Utilized the "hope not handcuffs" program to expedite the process. Sat at Macomb sheriffs office with an angel on Saturday for four hours trying to get through to the access center. Phone just rang nonstop and NO ONE ever answered. Left at 5:15 pm and got home. Called at 5:45 pm and the woman answered stating you have to be at a police station and I have to speak to an angel. When I explained the angel called nonstop, the access worker stated "we cover that entire county including emergency psychiatric admissions to hospitals and I could be on the phone a long time waiting for the hospital". She stated its better to call Monday through Friday when there's more staff. I told her we would return 10am to sheriffs office with the angel on Sunday, which we did. Access worker finally answered after about 14 minutes of consecutive phone ringing and took information. She said that the rehab facilities do not have intake workers on weekends. Got nowhere and went home. The angel said call in the morning again and if we get nowhere call the head angel which we did to report all of this to her. We must of called 10 times monday with the run around. I called the access supervisor to report all of this. She said someone would call by 5pm. They FINALLY agreed to pay the $1700 deductible and copay through the block grant and he was admitted to rehab on Tuesday at noon. Do they really think a person in active addiction can do all of this? Unbelievable !!! They need MAJOR overhaul changes with the opiod crisis!

I would give a negative 5 if I could. My daughter was asking for help to detox and in patient treatment the facility we called had a bed an d were ready to admit her. Access took the first initial application and said they would call back shortly that the managers were in meetings. After several hours we call back and the managers left for the day so nothing could be done until the next day.