My son and I tried to get him admitted for treatme...

My son and I tried to get him admitted for treatment for substance abuse. Utilized the "hope not handcuffs" program to expedite the process. Sat at Macomb sheriffs office with an angel on Saturday for four hours trying to get through to the access center. Phone just rang nonstop and NO ONE ever answered. Left at 5:15 pm and got home. Called at 5:45 pm and the woman answered stating you have to be at a police station and I have to speak to an angel. When I explained the angel called nonstop, the access worker stated "we cover that entire county including emergency psychiatric admissions to hospitals and I could be on the phone a long time waiting for the hospital". She stated its better to call Monday through Friday when there's more staff. I told her we would return 10am to sheriffs office with the angel on Sunday, which we did. Access worker finally answered after about 14 minutes of consecutive phone ringing and took information. She said that the rehab facilities do not have intake workers on weekends. Got nowhere and went home. The angel said call in the morning again and if we get nowhere call the head angel which we did to report all of this to her. We must of called 10 times monday with the run around. I called the access supervisor to report all of this. She said someone would call by 5pm. They FINALLY agreed to pay the $1700 deductible and copay through the block grant and he was admitted to rehab on Tuesday at noon. Do they really think a person in active addiction can do all of this? Unbelievable !!! They need MAJOR overhaul changes with the opiod crisis!