Where to begin! I was relocating to Columbus and a little nervous about finding a new spot in such a big city but the Lykens Company made my transition so much easier - especially Trevor. He was upfront, honest, and was beyond helpful! Whether you're relocating or just looking for a new place in town, start here and bring your questions! Trevor's got you!
Please do NOT ignore these reviews. Lykens is awful. No accountability. I ve been informed by other tenants about multiple instances where their cars have been broken into. (AND we pay for, what is supposed to be, safe parking, here.) A tenant had all four of his tires stolen off of his car and Lykens claimed to not have the footage. Although, they have camera signs all over the building, creating an illusion of security. They will not assist you in anything! You will have to show up at the Lykens office physically, to get a response from anyone. The managers are breathy and hostile. Please read the contract thoroughly before signing a lease here. It is probably the worst contract I ve ever read. Spare yourself.
These guys are great . The maintenance was even professional and quick . Which usually you don't get both
I recently moved from out of state to Columbus, having only been here once previously. I had to find and rent my place sight unseen, and place a lot of weight on the fact that my rental house looks like the pictures and exceeds my expectations. The team (I ve worked with Trevor) has been very responsive and even worked to get me moved in earlier due to my job start date. I m pleased so far with my experience!
Do yourself a favor, do NOT move to any Lykens properties. I posted two pictures below. One of my friends car and one of another tenants car. These are months a part. All tires, on their vehicles were stolen. There are many other vehicles that have had this happen to them on the Wonder Bread property owned by Lykens and I am sure it will continue to happen. Lykens will NOT help you. They will pretend to put out a police report and say sorry about your luck. The guy who manages the properties said word for word "what do you want me to do about it? I'm busy doing other things." It felt like a joke. NO accountability. I hope this review is taken with caution.
I have been renting with Lykens or about 1 1/2 years and do not recommend. While the maintenance guys who have been out to the house are very nice and helpful, getting in touch with the office to get someone here has been terrible.
1. The AC broke in June/July. This is listed as an emergency maintenance need on their voicemail recording yet someone didn t come out to fix the issue for days- once someone came out the AC continued to not work. Our dog got sick because the heat in the house was unbearable. After numerous calls and complaints someone came out with a temporary solution which was a window AC unit which was appreciated (the man who came out was wonderful and helpful). Finally, days later Lykens sent someone out to replace our AC unit and finally fixed the issue after up to two weeks without AC in the middle of the summer.
2. Our ceiling has been leaking for 3 days in the kitchen. Someone came out and checked on it and said he had to wait for the snow to melt/until he could move it so he could find the leaks. Fair enough. After he left we have 6 new spots in the kitchen leaking and a crack getting worse and starting to see water damage. He wants to wait at least another full day or two to come back out and told us to wait for it to be dry and see if it stops. We have bowls all over the ground in the kitchen to stop the water from getting all over the floor but it s splashing on the counter tops and in the sink making our kitchen unusable.
We have had continued trouble getting in touch with someone to get our issues fixed. Want to reiterate that everyone who has been out has been really nice but the service we have gotten from the office/trying to get someone out to us has been pretty bad and disappointing, especially for the price we pay for the unit.
I will do my best to avoid renting with Lykens in the future.
It takes a lot for me to leave a negative review, as I understand mistakes happen, we re all human & I don t want to be part of the reason someone doesn t make a dollar from their business but they DO NOT deserve a dime of your money. So very rude, inconsiderate & lazy. I apologize in advance for anyone who doesn t read reviews before doing business with them :(
*Read the updates!*
Been renting for about 2 weeks now. We have had hot water for only 2 days. I will amend this review if they ever properly fix our hot water so that we can actually live comfortably. If you like hot water, avoid Lykens company!!
UPDATE: We still have no hot water. BEWARE
UPDATE 2: They did the right thing and entirely replaced the water tank. Haven't had a problem since. Every repairman I interacted with was very friendly, personable, and helpful. Especially James. Throughout the entire time, however, we never heard from who is supposed to be the manager of repairs and service issues, Kyle. We left a total of three messages over 2 weeks with no response. That made us feel like the management doesn't really care about their renters at all if they can't even return a phone call.
Don't do it. Management can be outright disrespectful. I tend to evaluate a business on how they respond to issues and mistakes... because everyone makes them. This company is NO EXCEPTION and takes zero accountability for their MANY shortcomings, often blaming paying tenants for most of the business's issues. They do not take care of their properties, lie to their customers and continually threaten them with additional charges and fees. You will regret renting with Lykens.
As a current and VERY unsatisfied resident with this leasing company, I feel it's only right that I share a little insight into my experience being a tenant with Lykens Companies. Please ensure that you read ALL reviews when considering leasing with this group. We urge you to run the other way and DO NOT rent with Lykens. I have attached a photo of my vehicle that was vandalized in the very parking lot in which I pay a monthly fee to Lykens. All four tires were stolen, my frame bent, and several scratches on the body of the vehicle. I sought support from Lykens Management with footage to assist in the police report. 48 hours later I received a vanilla and short email from mgt. sharing that "they could not find anything on the cameras." (Despite days and several attempts at follow-up). I then decided to meet them in their mgt. office after they sent my calls to voicemail three straight times. The conversation was all but constructive. Their response was "Do you know how much we have to do? This is not our problem. We do not have time to watch all of the footage." After an unsteady exchange we asked for access to the footage because we were at a loss. After receiving access to the cameras we were able to identify the theft in less than 10 minutes. I have NEVER worked or done business with anyone so rude, disrespectful, unapologetic, harsh, and unprofessional. I have screenshots of emails, texts and calls going unanswered throughout my unfortunate year-long stay with Lykens. When we moved in back in March of 2020 (at the beginning of the pandemic) I had to beg them for 5 days to come back and clean the apartment because it wasn't livable. Cat urine, animal hair, mold, and old food left in the cabinets. Please take my review to heart when making your decision to rent with them. You will be sorry.
Check out my Instagram story @kiole_ for screenshots and screen recordings of their "prompt" and "immediate" response to the cleaning issue. The property manager even apologized for responding so late. This is comedy and I have proof of EVERYTHING.
lykenscompanies.com
