Kyle Hatfield Review of Lykens Company
As a current and VERY unsatisfied resident with th...
As a current and VERY unsatisfied resident with this leasing company, I feel it's only right that I share a little insight into my experience being a tenant with Lykens Companies. Please ensure that you read ALL reviews when considering leasing with this group. We urge you to run the other way and DO NOT rent with Lykens. I have attached a photo of my vehicle that was vandalized in the very parking lot in which I pay a monthly fee to Lykens. All four tires were stolen, my frame bent, and several scratches on the body of the vehicle. I sought support from Lykens Management with footage to assist in the police report. 48 hours later I received a vanilla and short email from mgt. sharing that "they could not find anything on the cameras." (Despite days and several attempts at follow-up). I then decided to meet them in their mgt. office after they sent my calls to voicemail three straight times. The conversation was all but constructive. Their response was "Do you know how much we have to do? This is not our problem. We do not have time to watch all of the footage." After an unsteady exchange we asked for access to the footage because we were at a loss. After receiving access to the cameras we were able to identify the theft in less than 10 minutes. I have NEVER worked or done business with anyone so rude, disrespectful, unapologetic, harsh, and unprofessional. I have screenshots of emails, texts and calls going unanswered throughout my unfortunate year-long stay with Lykens. When we moved in back in March of 2020 (at the beginning of the pandemic) I had to beg them for 5 days to come back and clean the apartment because it wasn't livable. Cat urine, animal hair, mold, and old food left in the cabinets. Please take my review to heart when making your decision to rent with them. You will be sorry.
Check out my Instagram story @kiole_ for screenshots and screen recordings of their "prompt" and "immediate" response to the cleaning issue. The property manager even apologized for responding so late. This is comedy and I have proof of EVERYTHING.
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