Long Beach Memorial Medical Center Review

9 years ago when my father developed and suffered from Diverticulitis, he waited 2 hours in the ER waiting room, was later admitted, received treatment and was diagnosed. This past run, he saw the symptoms reappear and came in to the ER waiting room on a Tuesday at 11. I get off work and meet him at the waiting room at 8. He still hasn't been admitted. At this time, due to his symptoms and what he was suffering from, he advised me he was going to pass out, which result in a bloody mess if he was not conscious. I ran to the front desk and screamed at them to hurry or else....the front desk worker then started doing clerical entries while my dad kept yelling for me and for help. I pounded the desk and yelled at him. I then ran to my dad who was losing consciousness and further, suffered from the symptoms. I yelled in the waiting room (many negative things toward the staff) and finally, ONE person came out with a wheel chair and assisted me in lifting my now unconscious father to the chair. While trying to lift him, he DROPPED my dad and I was doing my best to help him. There was blood everywhere. Finally more staff came out and got him in the chair and into a bed. He's admitted and it's been two days. He is not going to receive the treatment while here in the hospital and it is looking like he will be discharged with treatment for a later date.

This is our healthcare system now. This hospital is a joke. Why does it take my father waiting 8+ hours on a Tuesday to pass out and bleed out for him to receive treatment? This hospital will be hearing from my family and I. Completely unacceptable.

i was molested by my Doctor, she said it was for "research reasons".

Worst Service Ever. I DON'T know how the state let's this hospital Operate. They had me Wait 3 hrs before they were able to see me I can't believe it.

The best and most helpful staff. I've been to a few hospitals but none have treated my family and I with such courtesy.

This place pulled me out of my mother 30 years ago. So yeah, good place. ;-)

I've had 2 surgeries so far here.. having another in March..Dr Stafford is amazing he's saved my life..the nursing staff and on call dr's are great..I have a great respect for the er staff and have been treated with respect and care from everyone I've encountered. God bless you all

Had my baby here and the staff was fantastic and great.

Very uncaring and cold. The surgical department is like an assembly line! May as well be in a third world country with the care and compassion shown! Would not ever recommend this facility to anyone!

My son was born here via C-section in November 2018 after 32 hours of labor. Absolute worst nightmare from start to finish. Five terrifying and excruciating attempts to insert the epidural. Then the anesthesia during surgery COMPLETELY WORE OFF and they had to tie my arms to the table because I was grabbing at my abdomen, panicking and screaming bloody murder. Those are my first memories with my son, thinking I was going to die and never meet him, and the sound of both of us crying and screaming.

Then in recovery, my husband and I didn't sleep more than 30 min. to an hour at a time for FOUR DAYS STRAIGHT because people NEVER STOPPED coming into our room for every ridiculous reason, like CHANGING A LIGHTBULB in the bathroom 2:00AM or refilling our water pitcher at 7:00AM after asking them over and over again to leave us alone. It was absolutely maddening being almost completely deprived of sleep AFTER A TRAUMATIC SURGERY I've never be so exhausted in my life, I felt like I was going crazy.

My son had jaundice, and instead of just treating it with the light therapy, they pricked and squeezed blood out of his heels a total of 14 TIMES over the course of several days to "check his levels." WHY???? They were high, why not just give us the damn lights????

Then to top it all off, after many, many painful attempts to breastfeed and finally giving in to formula feeding (which they were adamantly opposed to), and feeling completely defeated, a nurse came in and grabbed the formula bottles off the shelf and said, "I need to hide these, we're a breastfeeding hospital. This looks bad on the nurses." I was livid.

After all that, they wouldn't give us even a dime off our bill. We're paying them $3,550.00 out of pocket after our insurance paid $34,575.00. I wouldn't wish this experience on any mother. If you can somehow give birth someplace else, FOR GOD'S SAKE, DO IT. This hospital is a torture chamber full of inept and callous a-holes.

I've gone to this hospital twice a week for a little less than 10 weeks for fetal testing and I absolutely love the staff. They are all for nice and caring from the start. I am going to deliver my daughter here in 2 days abd I'm very sure I'll have a great experience.

This place sucks. Like everyone else says, the nurses there are very insensitive. This stupid nurse seemed annoyed before she even start taking my sons vitals. She was rude and upset the whole time. Why do people apply for a job they don't want to do? Idiots.

very long wait in the er rude staff doctor doctor didnt help me they are cold there this place is a joke dont go there doctor did not help me with my kidney stone finally another hosptial got it out much better to go to los al medical center

I got into a car accident went straight to ICU Was in COMA ON life support the trauma team save my life good nurses and DOCTORS HAD ALOT BROKEN AND DAMAGE ORGANS THEY HELP ME WITH THERAPY REHAB AND MORE THEY TEACH ME HOW TO STAND UP FROM BED AGAIN AND WALK AGAIN AFTER COMA .... THEY MADE ME STRONGER MOTIVATED ME ALOT I LOVE THIS HOSPITAL alot it's a Miracle I'm still alive thanks to them and blood transfusion

I been sitting here since 10 pm and i was told by the front desk that i was called at 11 pm so they put in at the end of the line so other people names a being called more then once and they are no where to be found they are also calling people who are being discharged but i cant be seen or get meds i told them i was on level 9 in pain

The staff are kind, friendly and the place is very nice and clean.

Lots of people seem to either really dislike their experience here, or love it. I guess I'm in the minority. I thought it was pretty good---4 stars.

Love the hospital but the nurses in the ER are rude & mean (a few) I know a couple of nurses who works there, I was rushed to the er & I got in the room quick cause of my condition. As I was laying there my husband & I overheard one nurse (Caucasian, mid height, long blond hair shoulder length) talking to the nurses & making fun a patient that was handcuffed to his/her bed (as we heard that patient yelling to take it off cause his/her hand was hurting) & we heard him told the other nurses "oh you guys got the psycho patient" like really? INAPPROPRIATE & UNPROFESSIONAL if you're gonna make fun of patients get another career. People come in to get help, if that was your family you would treat them good. We don't want nurses to make fun of people who may be dying & they sit there & joke around as if patients don't hear anything. I love your service and the hospital just set your employees straight & teach them respect when speaking about patients who are in need of help. Specially the nurses in the ER that works the triage area.

the doctors are useless, they're giving my friend very strong medicine when they know she's uncomfortable with it and they're taking so much blood out and giving her too much medicine. it's like they're trying to kill her and im very angry. her doctors can't do their job properly

Loud unprofessional staff in the ER entrance. Nurse I had was also rude.

I've only experienced Long Beach Memorial from taking my neighbor to go pick up her meds. She would call them in the day before, and the next day I would drive her up to the front door, temporarily park outside by the curb, for less then 5 minutes most of the time, and just like that, she would quickly come out. I always saw 2-3 cars w emergency lights on, or someone waiting inside the cars. If it's going to take more than 5 minutes, you should just find parking. The hospital has first hour free!

Children s hospital is awesome! From the Doctors, rn, everyone is friendly and helpful. Ronald McDonald s House was a big blessing! Thank you all for caring and saving my daughters life!

After having horrible service at st.Marys hospital. My family told me don't go back there. So they brought me to the ER here. The wait to get a room took a while but it was worth it. They took good care of me and fixed the problem st. Mary's ER caused. I had great nurses here treated me with dignity and respect. I'm coming here from now on. I'm never going back to st. Marys. That place is a joke

I had my son there 47 years ago they are a terrific hospital

I would give it no stars if I could came in with chest pains and shortness off breath and a very high blood pressure was in the e.r 3 hours after being triaged the older black lady was very rude when I asked how many people where infront she said 6 I'm like really I came in with chest pains and have a history of cardiac arrest and was told that I had to wait last time I came in for the same thing I was sent straight back and was seen in a hour after arriving i was so disappointed with the service and rudeness off the e.r nurses I just left and will follow up with my primary d.r

Was in a bus accident. Brought to this facility. Was misdiagnosed with bone bruise. Found out it was traumatic brain injury when I went to the next emergency department. Overcharged and under treated!

Gave birth here they gave me to magnesium then may baby had to much magnesium. An I had a c section then a few day after going home stuff was draining from the side went to the ER told them I think my c-section came open got check out said I was find went to the Dr. The next day found out my c-section was opend then on top of that they couldn't find then Dr. That deliver my baby this is a bad Hospital

I had a great experience in the emergency room. But once I was admitted for pneumonia only one nurse seem to care and the Dr came in twice, not once did he check me he asked me to stand up and sit down and that was the most he did. He discharged me with a prescription and it wasn't even signed. He was more worried about me being diabetic then the actual pneumonia. What does the diabetes have to do with pneumonia? When I asked him that he discharged me. I've been trying for the last 24 hours to get a hold of him so I can get my prescription signed and no one will help me. So if I gets worse I'm suing the f****** hospital. I went in because I couldn't breathe and I came out the same I I thank the nurse but the doctor is only there for a paycheck.

My 2 year old daughter recently woke up limping and we didn't know why or how bad it was.
We were able to see a Dr the same day and she was very patient and thorough.

Great Service and Very Kind Nature Doctors. Always take care about all....

Very well trained nurses and much more important however, the amazing job they do to keep you happy and cared for 24/7.. Wow

Well I went to the ER today and contrary to the reviews I read before going I had one of the best experiences I've ever had in life! The staff was prompt in accessing my condition, very polite and courteous and I was in the examination room within 20 mins. Spoke with a Dr Evanston in the reception area and Dr. Ian Buchanan in emergency room is the BOMB! He actually cares, and in today's world it felt good not to be herded thru like livestock. Not to forget about the nurses asst and the RN they were equally great as well. I just want to say thank you guys and please keep up the good work. God bless you guys and Happy Holidays to you all...

Nurse was very rude she clearly had a personal problem with me even tho I never met her in my life. I won't ever return here

Don't go to the Emergancy room unless you are dieing!!!! It is the slowest process ever!!! But the people are very friendly and nice.

Had my surgery here - there are more drugs in the area then in the hospital....

Horrific. My father went for heart surgery to repair is titanium heart valve. Shortly after the procedure, he was put into a medically induced coma because of the surgery complications. We were promised 2 nurses over the night and a doctor on call to make sure he survives the night. We only had one nurse for my father and the doctors who were "on call" would not return calls on time. My fathers condition deteriorated over the night and the hospital failed to provided the human resources to save him. During the night I overhead our nurse talking to her colleagues asking "who's getting a drink with me after work" while my sick father was dying.

The doctors did not return the calls in the middle of the night and the nurse was not able to do all that needed to be done to save my dad. My father died in the hospital that night because of the negligence of the staffing at Long Beach Memorial. Do NOT go here for procedures. I lost my father because of them.

Was hospitalized over the weekend for a mysterious kidney and liver infection. It was the first time I had been admitted into a hospital since my birth and the first time spending the night in a hospital for myself. Had done so to be with family members before. Now being hospitalized in General is not a pleasant experience, but the staff at Long Beach Memorial really did their best to make me comfortable. They were all very nice and did their best to make sure I made a speedy recovery. Thank you Long Beach Memorial.

I gave birth here last week and couldn t be happier with my entire experience from check in to discharge.

All staff were attentive, nice, professional, and made me feel comfortable. They move pretty quick but they checked on me so often that it didn t bother me.

My delivery room was spacious and clean. They also rolled in a lounger for my husband to sleep on.

After my delivery, they wheeled me to recovery and discharged us after 2 days. They have shared rooms set up but luckily, we didn t have to share a room with anyone - even though they had A LOT of deliveries that day. During my stay, they checked on me very often to make sure my vitals and baby were okay, gave me my medicine, and fed me breakfast, lunch, and dinner. Not the best food, but that s fine because if you have family or friends who can bring you food, then you don t have to eat their hospital food. There s a private bathroom for showering as well.

I will definitely choose LB Memorial for my other deliveries! Shoutout to all the nurses but especially Kay, and Joy who made me feel the most comfortable.

had a difficult start in the beginning, into the outcome of my stay all the nurses were lovely in their special ways .

ER wait is horrible. I have been here almost 6 hours and have not been call. An elderly couple next to me from Oregon said they have been waiting for 8 hours. Wow!

I love this hospital, I had my daughter here 2 years ago and had nothing but the best experience, even the emergency room is quick most of the time, depending how many people are there too. Over all this is my go to hospital at all times.

IF I COULD GIVE THIS HOSPITAL NEGATIVE STARS I WOULD!
1. The worst staff, super rude and heartless
2. Will call security on you even if your loved one is in bad conditions
3. They give you less than an hour to clear things out when your loved one has just passed !
4.They only care about money not patients
The list is endless but here are one of the few reasons why this hospital is the worst hospital i have ever visited.

The staff charted incorrectly causing my surgery to be canceled. None of the staff would address the issue with me and tried to discharge me early. I phoned the State of California number for patients in hospitals who believe that they are receiving sub-standard care. The State called the hospital and one of the floor doctors walked into my room and said "Why are you such an ass****? Fortunately, the State representative was on the phone with me and heard the comment. She filed a separate complaint but it was a terrible experience.

I am here and the staff is very professional, especially the Security at the front desk. Well spoken and showed respect.The picture is in Spanish for people that do not read English.

Very good hospital awsome staff thank you long beach memorial medical center for everything i owened you guys a big one

Bad came in with super bad pain I have fibroids growing and a hernia and they only gave me a pain killer and said ok u could go with your regular doctor tomorrow and keep
updated wouldn't recommend going if u have bad pain try different hospital here they don't care doctors are rude like Joseph in ER

Brought my grandmother to the ER from Cerritos, there was no wait time as we came in at 6 am. Long beach memorial has the best patient care all who came in from nurses to drs to the guy who did her ekg were friendly and fast let us know everything they were going to do. All of the nurses were professional no one on their phones. I heard no chit chat or laughter like in other hospitals. Also very clean! I saw housekeeping continuously working and cleaning, which is very much appreciated.i would recommend this hospital to anyone

GREAT HOSPITAL EXCELLENT ADMISSION TEAM FOLLOWED BY OUTSTANG NURSES N DOCTERS.. IVE BEEN 3 DAYS I FINALLY GOT STRENGTH TI DRAG MYSELF IN ER ABOUT 10ish AND ITS ALMOST MIDNIGHT SAME DAY MIND YOU AND IM AT 1-2 PAIN SCALE FROM A 9-10 AT ARRIVAL, I HAVE INCREDIBLE STRENGTH NOW. SHOUT UP TO DR. ASHLEY TAVAREZ FOR GETTING ME A MIRACLE MEDICINE.. GET JOB DR. TAVAREZ THANKS ALOT...

On Friday, Valentine's Day, my daughter came in with severe pain from kidney stones. Staff did not treat for dehydratoin after throwing up the whole day. Staff was unresponsive to my daughter's needs. It was a 8 hour visit for blood test and a couple of scans. Also, I was on hold for 10 minutes and then they hung up on me.

Great customer service great care. Exceptional hospital

They are Always helping you, I have ten years in Long Beach and the only Hospital I trust is this Hodpital. They are soooo nice.

This institution is not equipt with the proper doctors in the ER. As a person who works in the medical field, i suggest that those who are looking for Emergency care avoid this hospital.

Its a awesome place to go but its cafeteria is at the basement, which is creepy!!!!!!!

The hospital was clean, the nurses were ok and professional. The food was 50/50. Transfer to facility was ok

the emergency room staff was very nice my grandmother had a really nice doctor! but , i am very upset on how the security guard at the emergency room handled the situation on letting one visitor in , he said that if we wanted to wait in the emergency room waiting area or at the entrance waiting area either way he was going to ask us to leave, i said why would you want to do that, he gave a bogus story about the rooms are full and theirs too much going on, i sense he was rude and condescending , i said in that case than you're going to have to ask everyone waiting to leave as well . he was very rude and ignored my answer, and i felt stereotyped , judged and so did the rest of my family that was trying to see our grandmother... don't know the security guards name but this happen at 8p.m last night January 23....

On Fri., Jan. 9 I was referred to the ER by a walk-in medical place. I arrived at 2pm, I was not seen until 11:30pm. The waiting room had at least 100 people waiting, many who appeared not to be in any kind of emergency, and who may not have had insurance. After waiting 9.5 hours to see the ER doctor, I was admitted immediately. Then, after being admitted, no doctor came for another 44 hours to check on me (this is the doctor's fault, not the hospital's). Were it not for one nurse who called the doctor repeatedly v(with no response) and who took my concerns to hospital managerment, I'd have found the whole, exasperating experience to be negative in every way. Thank you to Cheryl S. for intervening on my behalf. She was the one bright spot in an otherwise dismal demonstration of health care.

Worst hospital I ever been to. Laziest nurses only was interested in their fat paychecks. I asked for a cup of water which I never received. Avoid this place.

Saved my life. I had cancer treatment here and surgery. I love this hospital

Great hospital! Very clean with a pleasant and helpful staff. Situations where hospitals are needed are never easy, but when you are in a place like this it helps having 1 less thing to worry about.

They charge 6 bucks to park as if you are going to Disney land or something. Then i get harassed minding my own business and not doing anything except entering the er. I used to like this hospital. I will never ever go to this hospital again. If im dieing and this is the only hospital... let me die. Stay far far away from this place. Crooked greedy. Hospital

The ER is dysfunctional and some of the personnel working there seem to be incompetent. Most of the people waiting appear to be going to the ER due to a lack of insurance not because of an emergency. Side note- Miller's Children's Hospital is great and the staff is awesome (such contrasting employees in the same building)

This hospital discriminates trans genders refuses to give you a new nurse new doctor and food that you know that you can eat and refuses to transfer you when you ask.

All the nurses all very good and friendly I delivery my two baby's on that hospital and am very happy with everything

Regardless of insurance. Took me in when I could have bled to death from a skateboarding accident. But Hella exspensive!

Doctors are our hope we put trust on their hands .very accommodated.BT some nurse were rude .and helpless. Notice it on the older once.the youngers were very helpful. Now security's are not on there job to protect them are more into visiting had one person walk into my mother's room and was not even register in front desk .couple tyms thus us very dangerous not proper they need to atleadt have them walk down the floors which they dnt only seen it once.

I thought I would NEVER use this hospital EVER again, after a VERY poor Labor/Birthing - Stay experience in 2016
But decided to give it another try ( because it's the one hospital where my OB delivers that will do a Bilateral Tubal Ligation 24 hrs after Labor ) .. So straight to the point.. This time around I had a GREAT experience.. I had my Baby Girl Nov 30, 2017.. & needless to say; my Labor nurse went above and beyond for me and my husband. She gave me support, attention & helped me to be comfortable throughout Labor & Delivery.. I am very Happy with the treatment this time around ... KUDOS to Aimee, absolutely Wonderful Nurse

I'm being sent here to get induced, I was given my date a week ahead of time. So my boyfriend asked for a few days off from work to be with me during labor and after to take care of our other 2 children at home. I get a call on the day of my induction that they don't have any room available and that hopefully later on in the day they will. So I wait. I call to see what's going on still no rooms available I ask maybe around when will there be one available since my boyfriend had asked for the day off and I was suppose to go in at 9. By now it's like 2. He could of been at work for a few hours if that was the case. I get told most likely around 7 or 8. So I call again and ask. I get told again no rooms available if I wanna resedual for tomorrow at 9 again (but the possibility of not having a room will be the same) . It's irritating that I get scedualed at a certain time and certain date ahead of time! Plan out who's going to take care of my kids and my boyfriend takes the days off work losing extra days and money we can use . Plus I will not be at work for at least 4 months. And my boyfriend doesn't receive parental leave. Especially now that we are a family of 5 . Then what was the point of having a date to be induced??!! I get other women are already going into labor and arrive to the hospital ready to birth. But tell me then what was the whole point of me being scheduled to be induced ??! It's ridiculous.

Horrible hospital, my wife went in having a lot of pains and the staff refused to let her use her current medical because her license had her maiden name on it and actually used her old medical info that hadn't been active for years, then the nurse at the desk just handed her some pills and told her to take them to help because itll be a long wait without knowing or asking about her condotion or even if she had allergies, and when she finally got called they brought her to some dirty little bungalow that only had sheets seperating patients that here coughing up their insides, will never ever think about coming here again

Best tertiary care facility in the Long Beach area.

I had my baby here and I loved the room especially the staff they were so kind and very helpful .

Waited 6 hours to see a Doctor or should I say quack that told me I was fine. Went to a urgent care a couple of days later

The nurses and Drs are great HOWEVER THE CEO SUCKS! He's slashed budgets and so badly lowered the standards of patient dietary care that my cancer patient soon won't eat anything from the kitchen! He took away cookies from pediatric recovery, cut cookies and pizza from the cafeteria budgets, and fired the nutrition staff who helps kids find something from the menu. HE NEEDS TO GO!!

Long Beach Memorial to me has lost the credibility they once had. Especially the ER doctors and some nurses. They honestly don't care and talk back to people, they have no respect and I really don't understand why the Majority of them chose this field because they walk around disgruntled and do not provide great care. The doctors took no initiative to really listen to my problems and made my care worse and had to seek another hospital. I'm surprised they haven't been sued for malpractice because they have by far the worst providers there. Please go elsewhere because you won't be taken serious there. They only want to flip beds and get paid. I haven't seen or met one doctor there that is truly in that position because this is what they love. This hospital is equivalent to Martin Luther King Hospital. Horrible service!

Delivered my baby girl a month ago here. Wow! Seriously such a service from the hospital team. The doctors and nurses are really doing great job. Facilities and staffs are amazing. Definitely would recommend for child birth. Would like thank some nurses specifically.. the traveling nurse: jenelle from Florida, nurses Nancy, Karen... What to say about the night duty nurses.. Thy were very o patient, caring, punctual and what else to say.Few more ppls who helped me when I was in labour but I forgot their names.. The food was tasty and healthy Thank u so much all the staffs from reception to house keeping, nurses, doctors for your care.and giving me a safe and supportive environment during my delivery..

I was there two nights with a horrible bladder infection! The nurses were so kind and prompt and courteous. From the moment I arrived in the emergency till I got moved to my own room, the staff at long beach memorial were exceptional!