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Mary Rodriguez

3 years ago

the emergency room staff was very nice my grandmot...

the emergency room staff was very nice my grandmother had a really nice doctor! but , i am very upset on how the security guard at the emergency room handled the situation on letting one visitor in , he said that if we wanted to wait in the emergency room waiting area or at the entrance waiting area either way he was going to ask us to leave, i said why would you want to do that, he gave a bogus story about the rooms are full and theirs too much going on, i sense he was rude and condescending , i said in that case than you're going to have to ask everyone waiting to leave as well . he was very rude and ignored my answer, and i felt stereotyped , judged and so did the rest of my family that was trying to see our grandmother... don't know the security guards name but this happen at 8p.m last night January 23....

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