Logitech Review

my-bar of space-walking-not-more-
what can I do
maxence-friendly

Absolute horror. Wrong product sent, return extremely complicated, and then I had to wait almost three months for the repayment, which cost me around 25 emails, 5 hours of painstaking communication (sometimes I waited for weeks for an answer) and a registered threatening letter. If you want to buy Logitech products, then at Digitec, where customer service is great, but never at Logitech itself. I've never seen anything so annoying. Total incompetence.

Very good after sales service. A bit slow, but they assume.

I do not recommend purchasing goods online from Logitech !!!
Unsuccessful communication in support and also in customer service.
You wait 48 hours for a retoucher, so far I have not received an email.
I then returned the goods myself and, by chance, the sender cannot be found.
I find it extremely extreme that you make such an effort and still get no help from the company.
I give zero stars, unfortunately you can't give that

the materials are of high quality, but the after-sales service is below everything. For example, no support for my MX Keys keyboard, recently purchased from them. No instructions, no way to understand these multi-screen printed keys. Support sends me to an English page. Well done. And goodbye. Avoid as much as possible.

Great suport to costumers!!!

I write for a keyboard problem, (1 | Slim Combo for iPad 5th and 6th Gen ) they send to me one new keyboard!!!

This is the best costumer service in the world!!!

very disappointed that even the fees billed in switzerland are diverted to ireland.
under the name Digital River Ireland.
Given the tax rates in Switzerland it is a disgrace especially for Logitech.

Very, but very bad service has been waiting for my money for years because the Logitech Surround system never arrived.
A worse support would not be possible forever.
400 CHF in the sand
Stay away from this company !!!

Underground support. No answer to support inquiries during the guarantee period! Cheek !!

Such a mess, had only trouble with the products. Will never buy again where Logitech draufsteht. After all, you had 4 attempts!

No possibility to submit a complaint! At the Logitech service hotline no one answers the phone, I tried twice for 20 minutes!

For two weeks, he has been trying to report the Harmony 650 to a complaint. On the support page I described the problem, after a week I received a reply that I should change the battery in the remote and some other wrong ideas. I answered all the consultant's questions, another week passed and no response. For the first time in my life I can not give away the item for a manufacturer's warranty, because I do not know how to do it, and I do not have any help from him.

Support tickets will not be answered. After a long time in the queue with the telephone support, the connection is disconnected as soon as one could finally reach someone responsible.
If the MX Master as a replacement for the defective G402 were not of such high quality, I would never buy an article from them again!

Woman on the phone useless do not know how to provide any information
Responsible person referred to is unable to answer the phone