The Sams Clinic Reviews

It's been two weeks since my 7.5 yr old bichon had her TPLO surgery. Couldn't help myself to give a review. My dog always uncontrollably shake when she goes to see vet, but this is our third time visiting Dr Sams Clinic, she does NOT shake when she is here! That's how I know people here take great care of her. This clinic not only take great care of my dog but also take care of nervous parents like me. Sending my dog to a surgery can be overwhelming, but Dr Sams, Dr Whitlock, technician Lauren, Kim, and front desk people are so so so nice, warm, informative and professional, that I believe my dog is in great hands. Doctors and staff are accessible and extremely helpful, feeling like they are always there to address any of my concerns. My dog is on track of her recovery, I will update her progress in future!

Update: It s been 9 months since my dog had the surgery. She is doing great. Due to covid19, dr Whitlock called me and sent me videos to guide me how to do physical therapies at home, and that dramatically improved my dog s sport ability. The first few months was difficult. Since she was still under the physical therapy, I could see her injured leg was still not quite there yet. After keep practicing what Dr Whitlock told me for months, now my dog can walk, run and play almost like she never had the injury. Of course, I m still very cautious about the amount of exercise she receives each time, but I m so happy that she is back on the hiking trail and we can do mini hikes like 1 or 2 miles now! Thanks you Dr Sams and Dr Whitlock and everyone in the clinic. You are awesome!

Fabulous place: care, treatment, surgery, rehabilitation therapy, co-workers & doctors

We had our dog s surgery done here about 3 years ago. Our dog Sherman is still doing great. Awesome staff, amazing Doctor. Sherman had torn both of his ACL s. After the surgery he was bandaged up but walked out that day. We drove to Mill Valley from Fresno, CA and it was worth every minute of the drive.

My paralyzed dog and I were treated in a cruel manner. I will not use their sevices even though I am staying half a mile away. Vicious and unreasonable assistance not that it was assistance it was a rejection out of hand. Although, I was able to get help today elsewhere by traveling an hour and a half away at another provider.... yeah for my suffering dog, if I had simply accepted their callous rejection my dog would have continued to suffer and may have ultimately had irreversible damage... all I was left with was an appointment 20 days out for a paralyzed dog. SHAME. get out of mill valley. Who needs this kind of service. I talked to someone else who had the same experience... Dr. Sam was applauded, but the clinic treated her badly. All I can say is that I am lucky because my dog was so well treated elsewhere that I am grateful they rejected my dog given.

Highly trained orthopedic surgeons, friendly staff, rehabilitation services on site, and free parking.