Lock & Roll Locksmith

Lock & Roll Locksmith Review

Reviews 236
4.9
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A
3 years ago

Had my keys copied a large chain hardware store. W...

Had my keys copied a large chain hardware store. Wasn't surprised the keys didn't work. Come to Lock and Roll and was meet with fast and friendly service. Highly recommend. Will use them for all my needs in the future.

T
3 years ago

Needed my front door fixed and all doors re-keyed ...

Needed my front door fixed and all doors re-keyed called they came out same day got right to work, no need to wait or schedule. Did a great job, got the job done in a reasonable amount of time. The guy made sure to ask before he changed or did anything no up sale. I got my money's worth.

L
3 years ago

I locked my key out of my car. Lock and roll was h...

I locked my key out of my car. Lock and roll was here in to time and was able to open my car for me. The employees are very kind. I would definitely recommend this company. They are quick and reliable. I love this service.

O
3 years ago

Steven came by earlier to help me out with my 2015...

Steven came by earlier to help me out with my 2015 Altima. Someone stole my remote key but luckily Lock and Roll had one for my car. Professional work and curtious company who beats the dealers prices.

P
3 years ago

I came in with a couple of 80's Toyota key blanks ...

I came in with a couple of 80's Toyota key blanks for my 1986 Toyota Corolla, as my original key was starting to show it's age and they were able to cut one of the blanks in just a few minutes for a great price. Very friendly service. I was able to test it out as soon as I got home and it works perfectly. This will definitely be my go to locksmith for all of my other cars.

b
3 years ago

Amazing service. We came in last minute and they s...

Amazing service. We came in last minute and they still managed to make up time for us. We called around and this place by far had the best deals. Not even by a close margin too. The reviews here aren't exaggerating, this place really deserves all of the positive reviews it's getting.

K
3 years ago

I had this job that I called 5 other locksmiths an...

I had this job that I called 5 other locksmiths and they all failed to get the job done . until a friend of mine refer Lock and Roll locksmith to me . so I decided to give it a shot after I gave up . long story short . I was amazed of the professional handling , the knowledge , fast quality work , friendly attitude and to top it off it was the least expensive among all of them. I really had a very good experience with lock and roll and I recommend to everyone. I wish if there was more than 5 stars ranking .

C
3 years ago

It took over 2 hours to rekeys because the staff J...

It took over 2 hours to rekeys because the staff Josh did not know how to do it. The excuse was "he is new". He had to remove the locks and went to store to get help. We were stuck and waited hours. He took our original special keys to store and never returned. He promised he would return. It was a week ago. If they return keys, I will update.

r
3 years ago

I had a great experience. I called another company...

I had a great experience. I called another company and they couldn t open it but Alex from lock and roll was the best not only did he get the job done but he was so nice and courteous. I would highly recommend using them. Great service!!

D
3 years ago

I went in to their store. Alex took care of everyt...

I went in to their store. Alex took care of everything i needed. Alex's boss was there also. Both were very knowledgeable and even took time to explain how the machines work. Anytime I need a key I'll go here.

b
3 years ago

As if my day couldn't get any worse!! I lost my ke...

As if my day couldn't get any worse!! I lost my keys to my car and I couldn't find my spare and I was late to an interview!! I called Lock & Roll and told them what happened- they got to me in 20 minutes!! Made me a key and even made me a spare!! What amazing service!! Will be definitely calling them again if needed!! Thank You Mr.Abdul!
p.s. I got the job :)

A
3 years ago

Fast and excellent service by these guys. I called...

Fast and excellent service by these guys. I called them up and in about 10 minutes, Abdul showed up and unlocked my car for me in less than 5 minutes. Very great company and employees, and would definitely recommend them to anyone else.

I
3 years ago

I had locks rekey at my house and Steven came ove...

I had locks rekey at my house and Steven came over and fix them all in no time, and he was excellent and very professional, I loved the service and will definitely use them again if I need another job done.

M
3 years ago

Great service! Not only he arrived 10 min after I ...

Great service! Not only he arrived 10 min after I called but his service and friendly attitude made the experience so enjoyable , as a Real estate agent I used Lock Smith services frequently and Abdul is by far my best experience in this code.Thanks you Abdul

L
3 years ago

I got my car keys locked in the trunk of my Merced...

I got my car keys locked in the trunk of my Mercedez. After denied service from few locksmith companies (they advised they do not deal with complicated cars :( ). Abdellatif gladly accepted the challenge and came to help me.
Besides getting my trunk opened I got a great and professional service.
I highly recommend his company.

D
3 years ago

I locked out myself on my second day in the city o...

I locked out myself on my second day in the city of Rancho Cucamonga. And I called Lock and Roll locksmith to lock me our. The guys were very professional and they rescued me in the right time. I don't know the guys names actually but they did a great job.

I though it would take longer but with their magic hands could be fast. I do recommend this business in my new city. It was the first service that I used in my new area so I won't forget those guys and their business name.

S
3 years ago

I locked my keys in my car in the middle of the ni...

I locked my keys in my car in the middle of the night and Abdul came to my rescue in less than 30 minutes and had me in my car in less than 5 absolutely love the service and prices!!!! Thank you Lock and Roll

C
3 years ago

These guys are awesome locksmiths. We were locked ...

These guys are awesome locksmiths. We were locked out of our apartment and called them in a frenzy. We originally called a few other locksmiths in the Rancho Cucamonga area and no one answered the phone. These guys picked up and go to us in about 30 minutes, opened the locked door in like 3 minutes. I know who to call if we need a locksmith in the future, highly recommend these guys. A+++

J
3 years ago

Called a bunch of other locksmiths and no one was ...

Called a bunch of other locksmiths and no one was able to help. Called lock and roll and they were able to help first try. They definitely didn t stop until my problems were solved and got me up and running again. They are super awesome

A
3 years ago

I have been there on 4 separate days trying to get...

I have been there on 4 separate days trying to get a key made. 3 of those 4 times, there was no locksmith there. Just an "office person" who doesn't know how to make keys. And the other time it was to tell me they couldn't make the key. Each time I was there at about 9-9:30 in the morning. Their sign states they open at 9 AM, but what does it matter being open if there's nobody to make keys for you? Each time is the excuse that they had an early emergency call. Something as simple as making a key in store should be easy. I will definitely be taking my business elsewhere.

EDIT IN RESPONSE TO OWNERS RESPONSE TO ME:
I came with one key the first 3 times, until I was eventually told I couldn't make the key there. That's fine. But today I went with a totally different key. The girl was nice, but point being, no locksmith on site to make the second key I needed. How is this place open, if there's no one there to make keys? I can appreciate the fact that the locksmiths have to go out, but if your actual building has nobody inside it to make keys the 4 times I was there, and I was told to sit and wait while someone came, that isn't the point. Have someone in the building that either knows to make keys, or can say that the two keys I bring in can't be made. I'm not upset that you can't make the keys, I'm upset that there is never a locksmith in the building the 4 times I went. You can't tell me I was here twice, if you're not there to see me the times I went. It's fine, you don't want my business, I won't be back. I just hope this serves as an eye-opener to you to have people in your building that can help your customers. I'm all for "not big box stores" and giving the little guy my business. It's just sad that this little guy wasn't there for me. I'm not saying your store is bad, but my personal experience was bad. Put yourself in my shoes that if you went someone several times, for two different items, and nobody was there to help, it would be upsetting. I'm just putting my two cents in.

T
3 years ago

I got locked out of my home at 2:30 a.m. and neede...

I got locked out of my home at 2:30 a.m. and needed a locksmith asap. Gary showed up in 20 minutes. He was quick and professional. I was surprised with the quick and professional service. Wouldn't hesitate to use again or refer.

C
3 years ago

Thank you Abdo for being respondent and on time. I...

Thank you Abdo for being respondent and on time. I don't know what could have happened in the middle of the nice with you. You saved my life. I called two locksmiths but non of them answered until I found Lock and Roll Locksmith. Abdo locked me out and he was a very nice guy.

S
3 years ago

As if I wasn t having a good day after my keys got...

As if I wasn t having a good day after my keys got stolen...I made a few calls to AAA which they where giving me a good deal bc of having premier membership. But I decided to look around first then I found Lock and Roll. They came at midnight to give me a new key, they even made me a spare not even asking. Abdul was professional and very quick. Couldn t thank you anymore. I will most definitely be contacting this company for any other key services I may or anyone I know may have. Thanks again. Sincerely one proud customer Sophia :)

a
3 years ago

Thanks for the excellent service! I needed a lock ...

Thanks for the excellent service! I needed a lock smith right away to re-key my whole office and within 2 hours Abdul came and re keyed everything and made me as many keys as I needed on the spot. He saved me so much time.

M
3 years ago

I have no words to express what those guys did for...

I have no words to express what those guys did for me. They simply saved me. I had to on time at my NEW JOB place, otherwise it would have been so embarrassing to be late since day 1 :), I called a guy named "Abd" and I hope I spelled the name correctly.
I thought the guy would not be able to make it on time. I have only 15 minutes to be rescued otherwise I was to take uber that would cost me a lost of $$.
They guy showed up in 8 minutes, and tool him 3 minutes to do the job. I was soooooo happy and blessed. Finally I made it on time to my new job that is 35 minute drive.

_
3 years ago

I bought a vehicle & unfortunately didn't make sur...

I bought a vehicle & unfortunately didn't make sure the key for the ignition worked for the door lock. I searched for several lock smiths and these guys had the best prices near me. They have a shop location and mobile for your convenience. Had my key made in under 30 mins definitely earned the 5 star rating !

J
3 years ago

Had a great experience, Abdul offered great custom...

Had a great experience, Abdul offered great customer service and reasonable prices. He serviced a home I had for sale in Bloomington back in Sept. 2016 and I had missed to write a review which is the reason why I called Lock and Roll in the first place because of their reviews and I was NOT disappointed.

B
3 years ago

Great service! Called after hours and they were ab...

Great service! Called after hours and they were able to work with me and unlock my car at almost midnight. Both really genuine guys. Highly recommend because they are very attentive, care about customer service and will work with you if needed. I really appreciate them for coming out so late :)

I d also like to add that this was in La Verne. I was told they go anywhere between Temecula and Victorville

A
4 years ago

Lock and Roll Locksmith came out to replace the lo...

Lock and Roll Locksmith came out to replace the lock on our front office door. They got the job done very quickly and for a fair price. We had an issue with the mechanism that locks the door, I called them and they came out to fix it, and replaced our back lock so that it is keyed-alike at no charge! I was extremely impressed by their level of customer service and their commitment to correcting the issue. I highly recommend Lock and Roll Locksmith!

J
4 years ago

Awesome service! I bought a used car and it only c...

Awesome service! I bought a used car and it only came with 1 key fob. The dealership wanted an arm and leg for an extra key fob so I order two more off of Amazon. It took Steve about 10mins to have them programmed and cut and charged me a fraction of the cost of the dealership.

L
4 years ago

Abdul was really friendly he has affordable prices...

Abdul was really friendly he has affordable prices he came to where we were I unlock car door gave us gave us keys he's he's worth everything I am very satisfied with what he had what he gave us thank you Abdul

B
4 years ago

Great and fast service, the only company that actu...

Great and fast service, the only company that actually is not lying about the 24 hours service. Called several companies that said 24 hour service and non of them picked the phone up. This company picked the phone up right away, got to me very fast, and got us in really fast. Definitely recommend this company.

D
4 years ago

Fast, Honest, Quality Work! I came home on a Frida...

Fast, Honest, Quality Work! I came home on a Friday night to find my old lock broken and jammed shut. Abdul arrived in 30 minutes, as promised! The lock couldn't be opened, so he drilled, cut and pried it out without collateral damage to the door. He replaced it with a beautiful door handle and lock: reasonable price with a lot of care in making sure it was set right.

Lock & Roll Locksmith

Lock & Roll Locksmith

4.9