Lithia Kia of Anchorage Review

I found a 2014 Ford Escape on an on-line post, held at Lithia Kia. Every one from the salesperson to the finance person worked all afternoon to help me finance the car. Professional--courteous and thorough--and ever willing to answer questions.

I guess im just a bully when concidering a offer at least thats what i was called by one of there sales guys

Great service Friendly Salesmen if you need a ride go see Chris Mathis he's awesome

Keith was brilliant! He knew exactly what I needed and was able to do everything necessary to get me the vehicle that I was looking for. He was extremely patient and friendly. Guy deserves to get paid what he s worth!
Neil

Staff is less then helpful. Not returning phone calls, not trying to help. Even when you bring your own pre-aproval from you bank. Went with a different NON-Lithia dealership and are very happy with out brand new truck full of bells and whistles.

First experience with our Kia the other day, was a good one. We will bring it back. We did have to call 3 days after the day we were told it would get the diag to see if it was look at or not. 5 stars if we didn't have to call to remind them our car was there. The two service folks we worked with gave us excellent customer service!

I don t see how it could have gone any better.
Cris Zillow was straight forward and followed through on everything he said he would do

Go See Sam , Him & his Team will go above & beyond to make sure you receive the best of the best ! Phenomenal Service .

Service was great but the fat guy in the office doing the paperwork suck balls. He rushed the paperwork putting the wrong info on it. Then when he was shown his mistake he messed up again. The worst Manager i have ever seen in a car dealership. Hope he choke on a twinkle, you fat "F" hog......Will never go back again,

Great service from everyone when purchasing our new car. Thanks for all the help especially Chris!

Very helpful, had a good understanding of what I wanted, very happy with my new Kia

I absolutely love Lithia Kia. They go above and beyond to help and please you.

Chris and his boss took good care of me by getting me into the vehicle that I wanted. I truly appreciate all their help.

My sales person, Carrigan, was very nice and helpful- the finance guy, Jeremy was great, fun to talk to. The gentlemen in the Service department were kind when I brought my car for a shampoo-service. I am thankful that Lithia Kia provides a shuttle and the shuttle driver was very kind and prompt- I ended up being really early for my work day. Hopefully this is the last car I'll be purchasing for a very long time. :)

DO NOT GO HERE! Car was BROKEN INTO while in their care. I would give a ZERO if i could. We took our car to them to have the trunk fix because the latch broke and it wouldn't close. They put our car in the back lot to keep it "secure". When we got our car back we noticed that the things that were in the back of our seat, in the glove compartment, and in the middle compartment were thrown about in the second row of the car. When we called the manager of the auto repair part to ask which one of the workers went through our stuff he said no one should have because there was no need to go through the car due to them just fixing the trunk. He said that they would talk to the workers and call us back the following day because we came right before closing and everyone was gone. The next day comes and we don't hear anything so I give them a call later in the evening and he tells us that none of his workers went in our car. He tells us that they will go over the footage and let us know what happened. We talk to the assistant manager of the store, because before we were speaking to the person over the repair part, and he makes it sound like this kind of thing happens all the time and there isn't anything they can do. He tells us how someone was robbed in the middle of the day on their lot and this kind of thing just happens. We file a police report and the police ask for the footage. We reach out to get the footage but they wouldn't return calls, if they did pick up they said they would call back and never did, we sent a couple of emails that they never replied to. This was over a year ago this happened and they haven't sent us the footage or called about it. But they did call to ask us to sell them our car because it has a low mileage and is ideal for a trade-in. The nerve of these people. PLEASE STAY CLEAR OF HERE!

Thanks to Chris Mathis for making my car buying experience with Lithia Kia a good one!

Bought a used truck here and they gave us a great discount. The staff was very friendly especially Sergei. Highly recomend

Awesome staff. They will work with your financial status.

They contact me on Craigslist to buy a vehicle I had for sale. I was told they would come out to the Valley to pick it up on Monday morning. They never identified themselves as a dealer.

Monday Morning I was told that they couldn't do that and I would have to drive it in and after a quick inspection they would give me a ride back.

The inspection took about an hour. Then it took forever for them to do the paperwork to buy the vehicle. Once I got the check I was told I needed to wait for one of the mechanics to finish work to drive me home as he lives in the Valley. I am still waiting as I write this.

I felt like the price was fair but it is not worth it. This is for a simple sale transaction... Title for Cash. I couldn't imagine a more complex transaction such as buying a car.

Forget KIA. Bought a 2018 kia sorento and the electrical needs fixing. Hardly or no help from KIA. Brought it all the way to a remote area now they cant help my vehicle. I will never buy from KIA ever again. Headache. Dont waste ur time, go buy elsewhere!

Ed was great. He took time to show us things about the car we didn't know. He made us feel like we were very important to him and he treated my wife and I with respect. I would definitely purchase another car from Ed.

Best experience ever Jason Serrano was awesome and easy to work with when we bought our new car. The same goes for the staff. We love our new KIA. AMAZEBALLZ

I do not know where to begin I have a less than 2 year old car - brand new when I bought it from this dealership and I was happy with the car until I have to deal with the Kia Body shop and the service department. Maintenance wise - oil change, inspection, maintenance they are good as long as your car do not have issue then they are pretty good. But if it is repair related - body or parts even though they are replacing the entire kit - my opinion after years of dealing with them is their workers are not skilled and professional enough to handle things right. They are polite on the phone, recently I have been talking to Ryan - the service manager and Beverly has been very patient with my follow-up but I think the volume of work is too much for them and to my opinion this delay and backlog is because they order their parts in bulk that takes a week to get to Kia and they do not have enough skilled mechanic to begin with. If you want to pay overnight shipping then you can probably get things done faster. They do not tell you this not unless you are being buggy. They have my car for 15 days now.

Highly recommend Mike M. and the guys at Lithia Kia of Anchorage. My husband and I were pleasantly surprised with how easy it was to trade in our vehicle for our dream car. Because of Mike's excellent customer service and listening to our requests we were able to drive away in the vehicle we wanted for well under our budget price. Everyone was very friendly and I was very satisfied with our experience - not to mention we love the car! Thanks guys.

Chris and Abe were more than pleasant to work with. Quick sale and love my new truck. Thanks again

Was shopping around town looking for the right vehicle for the right price. Kia had some of the best prices in town, along with a very stress free professional experience. Daniel the sales associate i worked with pointed me in the right direction, did not try and upsell me, and i settled with a better deal than i had hoped to find. Much better experience than i have previously had with other conpanies and i would highly recomment anyone looking for a vehicle to stop by and have a look. Likely you will walk away as satisfied as i am.

This is the best place to purchase a vehicle!! Sales staff are amazing, General Manager was amazing and Finance was perfect! I purchased a vehicle six months ago due to my car needing significant repairs but wasn t my dream car. Six months later I got the car of my dreams with great financing! I recommend Lithia Kia of Anchorage to any and everyone!! Five stars plus!

The staff is very friendly and efficient and they got me in and out very fast and even washed my car for me. Great job....

My sister recommended Lithia Kia since she got her car from them. It took me a while to go in since I wasn t fully prepared until I decided to finally go. I just have to say, I m glad she did and also I am very pleased and satisfied with the customer service Lithia Kia offered while being there.Sam who was helping me to the managers and also the guys who was working there. The process was long but I am very happy because I got a brand new car with the help from Sam. He did most of the work while all I did was answer a few questions. I have been with a few other car shops but I just have to point out that they are the best, they made sure your okay and offered drinks and snacks(Richard) and always asking if me and my sister needed anything while Sam is working on getting some paperwork done . Thanks again Sam and Lithia Kia for my brand new #2021KIAFORTE, I will forever be your loyal customer

Chris Zello helped us find the perfect car and helped us make a great deal on it. We couldn't be happier with the professionalism and care they provided us. Lithia Kia really took the stress out of the car buying experience.

Love my car! Thank you Lithia Kia! The team there is great!

Lithia kia was the best experience I have ever had with a dealer. The sales people didn't try to push a vehicle on me that I couldn't afford. Instead they found a vehicle that I could afford that is in great condition not to mention found a finance option that will help build my credit quickly. For example, the financing bank did not like there first choice for me so they brought around another choice had me drive it around the block and that's when I discovered it had an issue. So what they did was genius in my books they basically forced the bank to finance the first option for the fact that it was in better running condition. Lithia kia of anchorage has acquired a life long customer. They did what was best for me and not what was best for there pocket book.

The guy was friendly and helpful. He didn't seem bothered by my rambunctious 18 month old wanting up, down, running around etc and was plenty patient with me while I dealt with the little imp, despite it being closing time.

The sales team was fine, but avoid purchasing any service packages. The service department does not communicate, and leaves you hanging. I had to arrange my own drop off because they would not call me, and our first servicing was not completed and I also had to follow up to ensure it was taken care of. A lot of leg work required on my part for something I clearly overpaid for.

The staff at kia were friendly and courteous, I went there when no other dealer would help someone with an ok credit score. They got me a price that I could afford. Needless to say I got a great deal. Thanks for the hard work.

Bought a truck here. Great experience. Chris Mathis was fantastic.

Amazing people first time buyer and they helped me get through the process. Glad I went to them for my first car

Eddie is a very engaging and accommodating salesman who exhibited all the patience required to guide me toward signing on the bottom line. It was a 5-star experience in all regards except my inability to get the price down to my preferred max, hence 4-stars; but my wife is thrilled so all is well that ends well.

I would ask for Jake, only person I like to deal with. He is a straight shooter and has great customer service. And if Jake isn t available anyone there will be helpful. They made things right after my horrible experience at Lithia Dodge of Anchorage. Thank you Lithia Kia of Anchorage.

Your staff is as always 100% courteous and competent. Thank you.

Such a great experience at Kia! My situation buying the first AWD K5 and being out of town was by any means easy but Chris Mathis really went above and beyond to make it great! He s friendly and very kind, thank you for my beautiful car

Did not like that they lost the key the boopity thing unlock the doors and lock the doors they have me in some other car they didn't explain things you know this is my first time buying a car ever taking a loan out to buy a car I didn't have the same person I talk to every time I called every time I called they let me talk to a different person there was no women working there they were all men I don't know I'm just I don't think I'll ever buy another car again from a dealership after this experience I will save my money and buy a car flat out I'm sorry we couldn't understand each other

Very polite, I live out of town so they always have my suv ready to get on the road safley. I would recommend kia to all my friends and family.

The salesman was very helpful, professional, calm and cool. The finance department got me a better rate than my bank they were also a pleasure to do business with. I will sent my friends and family to these guys..... awesome.

Lithia Kia makes buying a vehicle a REALLY easy process. I've heard stories from friends of going elsewhere and I honestly don't see myself ever going anywhere else for any future vehicle purchases. I'll also refer friends. Keith was great....worked on getting payments lower and easier manageable for me. Was great with the kids, even when they didn't want to sit still and listen. Got them snacks even which of course made them happier! It was honestly just the easiest and stress free big purchase I have ever done in my adult life!

Jesse was great and everyone gets a puppy with their Kia!

People were friendly and helpful. Always get an oil change , and I like that they don't always tell me I need something else done like other dealerships do.

Go talk to Keith Anderson he's the man to buy a car from.

Chris is the man! If you're in need a used or new car he is your guy. Personable, knowledgeable, and willing to work with you to find the best car at any Lithia location for your needs and budget.

Sales person was friendly, respectful yet aggressive. We were not going to purchase a vehicle that day, but, as all great sales people do, they closed the deal. 5/5 stars for the staff.

The reason we weren t going to close, I wanted to research the vehicle thoroughly online to see what sort of issues we would have. Since purchasing our truck, I have been into service 7 times... if we didn t have the limited warranty (expires soon) I would have spent upwards of 1000$ already. I m convinced they reset the check engine right before parking it on the lot as it turned on after 50 miles. FML... 2 weeks left on warranty

It was quick and easy. Micheal did an amazing job and was so helpful. Went in with expectations exceeded. Great Job!

Always professional and excellent service any time I come in

Do not buy from this dealership!!! I bought a 2012 F-150 FX4 for $36,000. I was told that it was a accident free vehicle. 18 months later, I noticed cracks in the front driver quarter panel. I took it a reputable body shop where they performed a complete inspection of the truck. They discovered that the truck had been involved in a moderate to severe front end collision and that the cracks I noticed were due to a thick layer of bondo. To salvage the equity I already had in the truck, I had it professionally repaired costing nearly $7,000. I am absolutely furious with the situation. I'm currently working with my attorney to file a lawsuit against Lithia Kia of Anchorage. Do not buy from this dealership!!!

Everything went great, very helpful. Got approved for a car in just a couple of hours. Good service. Thank you!

Went in to look at a used truck and they do everything they can to work a deal. Fantastic staff.

From sales, through negotiations, to financing, Keith, Ibrahim, and Jeremy presented my with an awesome new car purchase experience. Will absolutely be returning for future car needs. Thank you gentlemen!!

Didn't Like the Salesman approach and Sales Manager felt like pressed to trade in my vehicle Even though I was there to browse SUV'S Won't be buying from here .

Always treated very well,this time was so quick!!! (it would be nice if the waiting room was warmer) But like the new furniture!!

Best Place to shop for a new vehicle, they have a great team and awesome service.

We had an appointment for an oil change and dropped the car off 30 min or more early. So 2 hours for an appointed oil change.

Thanks to Jake, my customer got her oil change fast and easy. With little notice he was able to get her in at the last minute and took care of her. She was very HAPPY at the end of the day. Keep up the good work.

Excellent service and attention all the way through the process.

Was a good experience. Live out if town , so found the car whilst looking online. Followed the directions for contacting dealership. My questions were answered immediately via phone call.
I arranged for all paperwork to be ready upon arrival, inspection, and test drive. We didn't not have to wait long at all.
All the above mentioned paperwork was described thoroughly as well as easy to understand.
Just make sure the pictures of the interior of the specific vehicle you are considering are, in fact, pictures of said car and not just stock photos.

Chris was awesome and we love our new truck. Great place to buy a vehicle from. This is our second vehicle this year from Chris.

I came in with a list of cars I saw on their website and chose the one I wanted. Sales was helpful and answered all questions.

Came in and got a 2008 sportage and got a great deal with our salesman Sergy he took care of everything and made us happy would recommend him and Kia to others

I own a Hyundai Santa Fe, but prefer to have my car maintained and serviced at Lithia Kia of Anchorage. I've always been able to schedule an appointment with little, to no wait. My car has always been serviced quickly and efficiently, and usually returned cleaner than when I dropped it off.
I also prefer Lithia Kia because they do not suggest or push unnecessary service to my vehicle.

I was treated with so much respect. Richard, my dealer, called me on my time and worked hard to make sure that everything was fine with my schedule and helped me find the best car for me. When I first walked in I felt like priority number one. James, who was in charge of the finances, did his best and got me the best deal and warranty. I highly recommend this place to anyone. These guys are looking out for you, I promise, they're the best

My wife bought a car from them 4 months ago. At first we were excited and they took a chance on us (our credit is less than stellar). They sold us a used vehicle with low payments. Test drove it and it was fine. In hindsight i should have done my due diligence. It was a week later that they called us in to make our payments lower. What they did was take away the maintenance plan, and present it like there was no other options. About a week after that the transmission went south. the mechanic said the seals had been rigged with black sealing caulk. That it had been so bad for so long (before we even bought the car) that the differential and the whole transmission would need replaced. Coincidence that they took the partial power-train warranty plan out of play. Avoid these guys

Fantastic service in the Service Department! I dropped my car off for a scheduled oil change. I was told it would take about an hour when booking the appointment but when I got there, they had mentioned that they were backed up and it would be two hours. The delay did not even phase me since Kia offers to order a car service for free while your car is being serviced. I was thrilled that I was able to go home and get some stuff done! Everything checked out great on my used RAV4 which I had bought there back in April. THANK YOU KIA!!!

Absolutely HORRIBLE. Went in to meet with finance so I could get my refundable money from my warranties, was told that it would ONLY take 4-6 weeks. That was back in September. Here it is December, no check. We have been on them DAILY to get this taken care of and every day is a new excuse. I will NEVER buy from a Lithia dealership ever again. Especially Lithia Kia, their employees are rude and have serious attitude, and a major lack in work ethic. They make a lot of promises, that they do NOT keep.

What a great place to buy a car. The salesperson was very helpful, not pushy at all, worked hard to help me get the car I wanted at the price that was right for my family. Thinking about buying another Kia Soul for my daughter. Great job.

I bought a 2009 Mercedes-Benz E350 from Kia of Anchorage. Asonte did a good job as my sales person. The car was listed at $14,999. NADA value was $13,075. I offered the NADA price. Justin ignored my offer and ignored the fact that I was pre-approved from CU1 with a interest rate of 2.45. He came back and declined my offer and said it's a Mercedes, they are never selling at the NADA price because of their name. The car was being sold as is. Car had small dents, scratches, service was due and windshield needs to be replaced. I told him what was wrong with the car and I told him I'm not going to buy the car. He told me they got other people wanting to buy the car. I offered to take the car at asking price if they would service the car and replace the windshield. Justin agreed. Waited 30 min and Justin came back and told me he has to run my credit in order to finish the deal. I told him I'm already pre-approved the second time but he said he needed to run it so I said ok.

After another hour, James comes and greet me and advised me it'll be 15 min before he can see me and get me out with the car. Asonte took the car to detail because all the car detailer left for the day. I finally went to see James and sat down with him. Started signing paperwork to realize that they ignored the fact that I was pre-approved for CU1. They got me approved with Alaska USA for $22,xxx at 4.9 interest rate. They included life time oil change, extended warranty and other things I didn't want which total to $22,xxx. I refused to sign and advised James that I made it very clear I was pre-approved at CU1 with a better rate. James walked out the room to go talk to Justin and came back and said he'll resubmit the seal to CU1 but we won't get anything until Monday. I was upset as my credit took another hit and they didn't listen. I refused the extended warranty and life time oil change and the other things they wanted to sell me. I signed the deal for just the car and what they owe me. I was able to take the car home.

Monday comes and I called CU1 and they advised they never received any deal from KIA. So I advised CU1 that I'll bring what I got from James to them. I went to CU1 on my lunch and they told me they can't finance the car because the car is over it's NADA price. They will also need the dealers NADA sheet. I called and left James a VM about the two issues. I didn't get a response so I got a hold of Asonte and he advised he'll let James know. James called me back and advised me to go see him when I'm off.

Went to go see James and he advised he got some good news. He's willing to sell the car at NADA value for me. I told him that's great and if that was the case I'll like to get the extended warranty. James added the extended warranty and helped reduce the cost on a few things. CU1 was able to finance the car and I'm happy.

Overall James and Asonte was very helpful. I wasn't impressed by Justin because he ignored my offer, ignored that I was pre-approved and told me false information that Mercedes always sell above their NADA prices.

Its been a week and I have not yet gotten a call from the service team to set up a schedule to replace the windshield and maintenance. I'll be calling them Monday to see what's the process is for what they owe me.

Once I went in to go on a test drive, around the time they were sending out the flyers to come in for a test drive and then receive a $25 gift card. I went on a test drive and the manager wouldn't give it to me, he had no excuse and I didnt want to argue. So in left and a couple months later bought a brand new Acura.

Best car buying experience I ever had!!! Great prices, nice cars and informative sales reps.

Everyone was super friendly and attentive, and I do mean everyone.

They work with you to make sure you re comfortable throughout the whole process but most importantly they give you time to process. I didn t feel rushed; they answer all my questions, did a bit of research when they were unsure and helped me to compare cost.

Should I want to trade-in, upgrade or buy another car; I m going to Lithia Kia of Anchorage.

Was a great salesman and staff it just was a long ordeal back and forth with the little extras we negotiated.

I must say that my salesman Lee Hansen was a great and honest human being. He continued to keep a smile on his face the entire time. My mother was greatly appreciative of what he did for us on this experience. I hope he continues to become a salesman at Lithia Kia until he becomes a sales manager. On that note, the entire staff at Lithia Kia is top notch. They are not pushy, snobby or unrealistic. We are greatly appreciative of J.D., Lee and Abraham. Great job and we are happy. Stewart Vandroff

A couple of days ago I bought a 2017 Kia Niro. My salesman was Jessie Pride. I live outside of Anchorage so had been in contact with phone and email. He had the cars, make and model, ready for me to drive. I loved the brown espresso fully loaded model with heated leather seat and blind spot warning, but it got sold when I left the dealership to test drive at another dealership.
Jessie called and texted me to warn that somebody else was looking at the car. But I thought I should do my due diligence. Big mistake, "my car" was gone when I got back.
I ended up buying a base model because the only other loaded model was white.
Through out the entire adventure Jessie was knowledgeable, patience, energetic and fun to work with - we enjoyed his company. I felt he was sincere and went the extra mile to make sure I was happy with my car.
I think we got a good car at a good price. It was important to me to get a hybrid and unfortunately the corporate people wherever they are would not send the Anchorage dealership more loaded hybrid Niros.
They should really send Alaska more hybrids, Alaskans care about reducing our carbon footprint.
So far, so good with the car I bought, fun to drive and I like the ride. I will definitely return to this dealership and hope I get to work with Jessie in the future.
Eileen

Overpriced mechanics, who shaft you last minute on the price which they said was final the day previously.

Very smooth transaction with everyone I dealt with! Chris (salesman) took the time to listen to what I wanted and was patient while I slowly looked at everything that peaked my interest. Abe (manager) was very reasonable and kept things fair and last, but not least... Dylan (finance) called me back the day after I signed saying another institution came back with a lower rate, so he was able to amend my paperwork and give me the better rate. Everyone I dealt with at Lithia Kia was top notch and I d recommend them to anyone looking for a vehicle.

Thanks so much Richard, Sam and Jim (?). I got my truck. Yall are a fun team. Thanks so much, LOVE MY TRUCK VERY MUCH. FINALLY GOT MY TUNDRA.

I have a great experience with Richard there at Lithia. He went above and beyond for me. I was totally blessed with the greatest customer service!!! He showed great enthusiasm and even made it to were they worked within my budget with being able to buy a 2019 brand new car with only 11 miles on it. I totally recommend Lithia. Everyone made such a difference and was great towards me. Thanks Lithia!!!

Best dealership in town will work with u and ur finances

They are really good and professional at what they do. Good vibes as soon as you enter the dealership. Determined to help you get a car. Great experience all around. I never thought I would be qualified for a brand new 2018 Forte but that's what I went home in. They took my trade in, thought that wasn't going to happened but they worked some kind of miracle. Shout out to Richard Sue'sue and Sam Faitala for the opportunity with getting me and family into a new vehicle, and awesome customer service. Thank you to the GM for make it happen.

We had an excellent purchasing experience. Professional, knowledgeable and helpful staff made our experience a good one.
This is our 3rd Kia purchase, the second from Chris Mathis. He answered our questions, worked to help us find the right fit and kept us laughing during the long process.
We will look forward to working with him again the next time we need a vehicle.

First and foremost I would like to say thank you to my heavenly Father, my YAWAY. For blessing my life. As you all know I was going through heavy trials during the past five years, and humbleth myself to the hem of Jesus garment and never gave up on Jesus for he said in his word. I know I have a plan for you to prosper and have a blessed life. I was in Anchorage for almost two weeks looking for a truck so I can trade in my Dodge Ram. I had a very bad experience with the all types of vehicle salesman in town as well as banks. Either to much money or the banks don't think you can afford it. Even if your credit is good the bank don't care or even if you are a loyal customers to the banks for years. I was so upset and angry. Only two person try helping me was one bank representative for loans department was trying to help he approved one for $27,000.00 and back off, and I thank you Seth, you was a blessing and you will still be bless. Also my favorite Mike he did all he can for me he was, a Manger over at another vehicle place, but things did not work out. Thank you both. I have never had so hard time getting a truck or any type of vehicle in my life. The bank's answers is always decline, decline, no matter what banks I went too. So I went on a fast along with a friend. On my way home to Fairbanks I dicide to see Jesse at Kia, but instead I was talking to David, another salesman I thought. He had this soft voice and asked if he can help me out! I said no! I'm just looking for Jesse to see what's going on with the banks and my application, that's been setting in there for over five to six days now. Will he walk me inside and said he will be right back no longer than one minute he was back, with a piece of paper. He asked me for my name and I said I already have a application in the office with the managers. He smile and continue to asked questions about me with a positive attitude and smile. So I looked at him and being to answer his questions, we werected done and he said he will be right back. Will, here comes David and Jesse smiling, Jesse said would you like to go for a ride, HUH! Gosh! HUH! What! Yeah, Ride? David wants you to see if you like this vehicle, either the Kia Sedona or Soul, so I pick Kia Sedona and it was getting late , that night I drove the Sedona back to where I was staying until morning. I had to call Dave Duckman to bring my car into Anchorage and asked him to help me out for the first time in my life. I never, ever, never asked anyone for help but I asked Dave and he did. He was quite a blessing and quit shock on why I wanted my car in Anchorage. I got blessed with not only one vehicle but two and now I have car called Nissan Altman . I traded my Dodge Ram for a package deal and walk out the door withtwo new vehicles. I want to give Jesse my salesman a great thank you for helping making this great blessing,. David I'm very extraordinary blessed to have meet you coming down the steps with that beautiful smile of yours and all the hard work you have put into this great deal. I have never seeing anything like this ever in my life when a group of teams work together to make a dream come true, for a lady that was broken in spirit and in heart. Again thank you David for help the Kia (Teams/ Mangers ) when they needed the most, had to say God had me their the right time . And too the rest of the Mangers of Kia what a team work you have done keep up the great work and may God continue to bless your bussiness , may he advance your life and much more asked you continue to put your faith in him. Asked long as you have faith in Jesus he will do the impossible for you. Don't forget to give Jesus all the glory because it was his doing not ours, he was wounded for our transgressions bruse for our inquities and by his stripes we are heal therefore no weapon form against us shall prosper. Elizabeth Hietala

Keith was amazing! They really worked with me and gave me a great deal on my trade in. Great experience. Love my Kia.

Chris Mathis worked hard to help my son get into a new and reliable car. Chris really explained the details to be sure as a first-time buyer my son understood what options were available to him. Chris remained patient to find the right terms and payment structure for a difficult situation. The second car has made mine and my son's lives much simpler. Thank you Chris for working so hard to help us become mobile and free.

Tina & Terrell

Everyone was super kind and patient. They walked me through the whole process and made sure I was doing what was best for me.

Excellent staff, service and selection. Great individuals to handle your automobile needs. Very helpful, patient and endearing salesman and finance team worked with me every step of the way.

I Thank you all at Lithia! I hope to keep a great record with them in route to also building my credit.
PeacePowerProsperity

Had my Kia Sorrento since 2011 and had good service except for one time when there was a change in personnel to the service dept. Since then I have had excellent service.

Jonathan Earley did an amazing job as he helped me last minute while it was closing. The best most patient, understanding, and dedicated salesman I ve ever met. He was able to get me into the vehicle I came in for as I am recovering from the loss of my husband a few days ago. And without a vehicle due to death, Jonathan without hesitation continued to help comfort, listen & crunched numbers to find a way to make the vehicle work.

Lithia Kia, My son & I appreciate the great sales team that you have, and I hope that we all continue to see more of your team and growth. The environment, people, and vibe there was nothing but joy and genuine care for the customers.