Great location in downtown LA. Fine and modern sui...
Great location in downtown LA. Fine and modern suites. Nice and helpful staff
Great location in downtown LA. Fine and modern suites. Nice and helpful staff
Really nice rooms. Fully furnished is a huge plus and only downside is that the WiFi isn't that great, but all things considered this hotel is amazing.
What a great experience, staff was excellent atmosphere is perfect.
Maybe this is okay for long term stay, it is not comparable as a hotel. Amenities like soap and paper towels are missing - so if you're staying for less than a week it's not worth buying all the kitchen goods you need.
Room is lovely - nice views.
TV doesn't work. Fan in the bedroom is so loud it sounds like it's going to crash onto you. Fixtures are poorly made - broke my nails trying to move an inset door. If this were an Airbnb, I could understand. However, it's selling as a hotel and just doesn't stack up when it comes to quality and value.
Another thing that happened is that they had window cleaning without giving notice. I wasn't presentable when men appeared in my bedroom window. Have never had that happen at a hotel without notice. Extremely uncomfortable and intrusive.
We are here for 4 nights but I can already say the experience is awful.
Suite had 2 shower towels and 1 (one) small towel, for two people. 1 (one) roll of toilet paper. There s no room cleaning, we had to ask for extra towels and twice to get some toilet paper. Both tv s were not working we had to call maintenance.
But the most terrible thing is literally dozens of people continuously going in and out of the hotel, and in elevators, many without masks, and no one from the hotel who cares even for a second, which makes us feel VERY UNSAFE. This is not a luxury hotel, it s some sort of party house.
We were fooled by the overall reviews but I wish I had read with more attention.
Can t wait to get out of here.
Beautiful loft with fantastic amenities on the roof!
Really nice place beautiful design, and amazing pool d3ck
Omg !!! seriously it was amazing, you can feel cozy and comfortable, so many amenities and all the service are great!!!!! how I forgot the guys in the valet parking Adolfo and Mike they give us a great service all the time, they said your not gonna leave and they were right !! also the housekeeper really nice and discreet, I love everything
Great location. A stone's throw from great bars and restaurants.
Level, by far, exceeded our expectations. It started with the friendly hospitality extended by the concierge Aaron, who is one of the friendliest people I've interacted with in Los Angeles. Our suite was large, clean and had every amenity we needed: dishwasher, washer and dryer, convection oven, stove, pots & pans, etc. Because of the central DTLA location, you can walk to most hot spots like L.A. Live, the Last Bookstore, Ralph's, almost every eatery and bar. It was nice be able to walk to Whole Foods, buy our own food to cook for dinner then sit out on the balcony overlooking the city to eat. I am definitely making this a staycay location.
Stylish modern architecture and modern furnishings in an industrial setting. I absolutely love it. There is access to quite a bit of nightlife and shopping and location is in my favorite part of Lis Angeles - the art district.
Every thing is perfect exept house keeping they came after 9 days and they did not clean the kitchen i dont like this bad service buuuuut the reciption is more than perfect keep it up
Nicely furnished and well-suited for social events.
Epic room view.
One of the est find in the city downtown.
Huge 800sq ft spacious living.
Everything was great except the room was a but small and the pool closes at 10pm
Went for the rooftop Cinema and it was great. Very comfy seats, great tacos from chicas down the street and reasonable wine prices.
Space was bright and large. View from room was the city buildings which were pretty especially in the evening. Amenities were great. Loved the fitness Center bc it had new equiptment and the pool area was beautiful.
We were incredibly impressed with the room and amenities.
Best place ever! I stayed here a few years ago but still talk about how good it was!! It may not be comparable in every way to a hotel, but that s because it s really not! It s a mixed long term and short term stay type place. But that doesn t mean it doesn t have everything you d need. Nice gym, amazing huge pool and best of all a full court outdoor basketball court with night lights and a fence around it. BBQs and loungers outside make it easy to host a gathering. Great views of downtown LA depending on which side you re on. Easy short walk to staples to catch a sporting event. Close by to tons of bars and restaurants. I really think it s a hidden gem because you re not in a touristy part of the city and can get anywhere if need be fairly quickly. Also went to an LAFC match which wasn t too far down the highway from here. I liked the interior design as it was minimalistic and simple. Concierge was very helpful when we planned a little fishing excursion in long beach one morning. Overall I will and have be coming back and also to their other locations in Chicago and Vancouver. Every city needs a LEVEL!! It s the absolute best
room was dope, valet was dope, bball was dope, aesthetic was dope, experience was dope. 9.5/10
Went to see the roof top movies. It was super nice and very clean.
This review is only for the rooftop when we went to watch Rooftop Cinema to watch The Big Lebowski. Very cool venue with stunning views of the city.
Absolutely a great place. I love the view and the rooms are wonderful. I could definitely stay here an extended time.
Really upset with the service here and they damaged my $10K+ cosplay armor in my trunk. Will add more details when I get home.
Clean and nice place. 2 BBQ grills. Inside seating for private events. 2 massive fire pits. A pool and basketball court. Plenty to do here and it was my 2nd time coming here for social events. I like it
Went for a movie event. It was great so clean and comfortable!
Hate this place it s norhing but trouble & so over priced! Stayed there for two weeks paid them 7 grand the valet tore my car up (even let the battery die) & threw away a $500 box of roses. They are theives. Go anywhere else. I wish I didn t have to put a star.
beautiful hotel and very nice helpful staff. Beds are very comfortable
Honestly, living at LEVEL has been an incredible experience. The staff from maintenance to valet to the reception became a part of our LEVEL family.
We needed a furnished place to live relocating from Seattle to LA for work and came across this gem. It was 1/2 a block from Whole Foods and walking distance to the Staples center and pretty much any area DT. As a woman I felt safe walking by myself in the area, and really appreciated the central location.
The building is incredibly secure, doggie friendly (a must for us) and most of all spectacular! The rooms are so bright and open with all the "comforts of home". I love that it's a hotel + furnished living as it crates such a unique energy.
The pool/cabanna/outdoor lounge area is huge with so many places to sit and enjoy. The fitness center is also super nice, huge in comparison to most and not too busy.
LEVEL will always be our 2nd home, and is our Los Angeles home. Whether your staying in LA for a few nights or a few months, this is the best place in my biased opinion :)
It was a super nice hotel with great service! Would highly recommend!!
The room was amazing. Clean and modern. The room also had a fantastic balcony.
Had a blast watching Casablanca at Rooftop Cinema Clube
This place was awesome. Beautiful, clean. Just gorgeous
View Good Size Good Cleanliness Good Amenities Good Everything Good
This place was beautiful. I'm so sorry there isn't one closer to me, because I sometimes get home sick for the open spacious bright apartments when staying in regular hotel rooms.
Rooms exactly as described with beautiful views of the city.
Location good next to Whole foods which was handy.
Valet very quick n pleasant.
Only fault would be the cleaners who did a suboptimal job.
Rooms were clean. Great location. Great views. Competitive pricing.
Spacious not cheap at all but having it come with your own TV and and sometimes you can sometimes you get a stove and a refrigerator to extend your cuz if you have Extended Stays somewhere you know and it's what a month to month stay like I give it a 10
We had a great weekend here. The room was beautiful very clean and chic and what an amazing view. The staff was very friendly and helpful. A nice get away not too far away from where we live. We will be back very soon!
Awesome, super nice place to stay for a couple nights
I wish I could give a negative stars.
I reserved a room here almost a month in advance for a 1 night stay to celebrate my boyfriends birthday. 1 week before, I look over my reservation to confirm any and all info to make sure everything goes smoothly. However, nobody was answering my calls for about 2 days so I sent an email. They didn't respond to my email. Till this day I don't have a response for that email. I finally get an answer through the phone 2 days before my check-in date. They assured me everything was confirmed and that I had nothing to worry about.
I show up to check in with balloons (it IS my boyfriends birthday) and they start scolding me saying I can't have a party and that I'm going to need wrist bands for each person in my room. Of course they didn't mention this until check in, but since it was only 4 people I had no issue with it and was okay with it. No biggie.
I then start to sign the paperwork and initial all paperwork. Once I signed and initialed everything, that's when the guy working in the front decided to tell me that I wasn't going to get the room I initially booked because the person living in that suite extended their stay for another week or 2. They did not have the common courtesy to notify me of this issue beforehand until everything was signed and done. All he said was "I'm sorry, there's nothing I can do".
I requested to see the room before I confirmed anything else with this place in case I needed to book at another hotel on short notice. With all this madness going on, I decided to just make the best of it. I wasn't going to let their "standard procedure" interfere with my plans I had for a month.
We finally agreed on a price of $364.50. They said they would reimburse me the $100 after I checkout and they would waive the parking of $50 due to the inconvenience. I agreed and went to my room.
Throughout my stay here, the elevator was jam packed, the lobby was shoulder to shoulder, MANY GUESTS NOT WEARING MASKS, and no wrist bands were provided.
They did reimburse me the $100 and waived the $50 parking fee, however, I was conveniently charged an "excessive cleaning fee" of $150. I emailed them explaining my experience and saying Covid guidelines were not being met. They just said " While we do try to enforce these rules as much as possible, some guests inevitably break rules." Basically, they TRIED to enforce rules, they knew people were breaking them, but didn't care about their guests concerns "that's just how guests are". You can look at the videos and photos provided.
OH, and conveniently enough, they stopped responding to my emails when I asked them to send me paperwork for additional fees. Nothing to detail what "excessive cleaning" defines.
STAY AWAY FROM THIS PLACE!i
I was invited by some acquaintances who were renting the place so I'm not sure about the service. But from my point of view it seemed very high-end. This place was furnished like and apartment. Washer / dryer, full kitchen with dishwasher, fridge, two freezers, and cookware. Comfortable beds, couches, and outdoor furniture for the 23rd floor balcony.
The lobby staff was very friendly and so was the valet.
Highly recommend this establishment. We were in town for a long weekend and stayed here instead of a similarly pricey hotel room or AirBNB and couldn't have been happier with our choice. The minimum 3 day stay was perfect and because we booked on points it honestly felt like a steal. We've been fortunate to stay at some category 10 hotels in our day and, outside of some things like room service, this setup was nearly as nice. The rooms are beautiful and filled with fair-to-high quality appliances (Bosch) and furniture (Scandinavian Designs), are very spaciously designed, and really do feel like an actual apartment. In addition, the amenities such as basketball court, pool, sauna, and gym are very well kept and quite modern.
We had two additional friends stay on the pull out couch and so the value we got at a relatively luxurious property is very nice. I'd never pay to live in a place like this permanently, but it's designed for mid-length stays and for that this place seems perfect.
I lived at level for 2months on the olive street side. Everything was great! Staff always nice, place was kept clean, coffee/ice cream shop on lower level. BUT why I gave it 4 stars is because fire department is a block down. Every other hour they come screaming by. That s the only bad thing...
Looked okay. A lot of people smoking weed outside on the sidewalk.
The rooftop movie was a fun and different experience!
I was stopping by to make a delivery. Staff was very friendly, helpful and accommodating
The service is terrible! The Valet Parking is rude and indifferent, they never help with the suitcases. They do not accept cards that do not have your name printed on the front of the card. The reception staff lacks service the only person who knows how to do their job is Ana.
The housekeeping is terrible, they left two towels when there were 3 people in the reserve, and there is very little staff. It took an hour to bring sheets for the sofa bed and you have to prepare it yourself.
Very nice rooms. First night's stay the place was spotless. Great amenities. It's at a walkable distance from most attractions in dtla
When I went in the people that saw to my stay were very helpful making the experience thousand times better
I loved it. Plan on coming back. The tenants are a little bit rowdy that s why I didn t give it 5 stars, but the hotel staff is amazing and the room was awesome.
Outstanding location, rooms and value! Our family stayed a week in a 2 bedroom and it was ideal!!
The first impression when entering the hotel was that we had made a good choice. The seating and reception areas were spacious and well presented.
The location for he rooftop was great, however it was a little bit disappointing considering the full lineup
I have stayed for 7 days every year for 3 consecutive years as a family.
The room is large and very easy to spend, supermarkets such as whole foods nearby
Daily commodities are convenient to buy, so there is no problem.
Until last year, room service was about twice a week, but now it can be entered every day,
Satisfaction is even higher!
I have stayed for 7 days every year for 3 consecutive years as a family.
The room is large and very easy to spend, supermarkets such as whole foods nearby
Daily commodities are convenient to buy, so there is no problem.
Until last year, room service was about twice a week, but now it can be entered every day,
Satisfaction is even higher!
Unbelievable experience!!! If you re in LA on business or pleasure this is the place to stay. Though it can be loud at times outside, as is every downtown residence, the amenities and the staff and just overall view on a perfect clear day was mesmerizing. I also stayed next to the room where they were shooting the movie Inner City that was renamed Roman J. Israel Esquire and got to have coffee with Denzel and Dan Gilroy the director of the movie. They liked me so much, that they gave me a part in the movie. What a wonderful experience and the money made from the film, paid for my room for my whole stay. Will always stay here when I m in LA.
This place was awesome!!! Room was clean, spacious, and had everything we needed. Our view of the grounds was great. Housekeeping was always polite and quick with anything we requested. Reception was also very polite and accommodating. The valet guys were always very quick and awesome. I would definitely stay here again.
I would like to recommend they add a Keruig machine to the rooms and a room package which includes valet parking.
Really great place, love the rooftop cinema, really good popcorn!
All the rooms are very nice and clean. All the furniture and appliances are high quality and modern.
Great location. Pool looked nice, but I didn't get a chance to go in.
Beautiful rooms and good location, very professional front desk and valet service
Everything you are reading in the reviews is true. Get ready for parties, long wait times for the elevator, and one or two things missing in the room. I personally did not have an issue with the parties on almost every floor or the noise levels of being in a downtown high-rise. We mostly stayed in our room for this trip, so going up and down the elevators wasn't really something we did. I did my due diligence when researching this place and I was fully aware that all this was going to be a possibility. You can easily choose to stay at a luxury hotel down the street for the same price, but the spacious suites and gorgeous views of the city really outweighed the cons for me.
The only reason why I am not giving this place 5 stars is because of the rudeness of the security staff. I was celebrating my birthday with my friends (there is a 4-person limit per room at the moment) and made sure we were as quiet and controlled as possible. Security knocked on our door THREE times asking us to quiet down, when there were literally two massive parties adjacent to our suite. Without trying to cause any trouble for my neighbors, I asked if anyone complained about the noise coming from our suite specifically or if he mistakingly thought it was coming from us and not the two parties next door. He told me it didn't matter, he just wanted to give us a "warning" about it getting late and said they've already kicked out dozens of parties in an effort to keep the noise levels down. I politely told him to come knock on our door when he's 100% sure that we're the ones causing the noise and not others on our floor; we didn't hear from security for the rest of our stay after that.
Also be aware that the deposit per night ranges from $200-$300, depending on what type of suite you book. I traveled from Las Vegas, so high deposits like that aren't uncommon when staying on the strip. However, this wasn't advertised anywhere on their website and I was a little surprised to hear this when I called in to ask about it.
Again, if you are expecting a quiet and uneventful stay, definitely don't come here. You will be severely disappointed and it will likely ruin your trip. But if you don't mind a little noise and want to stay in a modern suite with sweeping views of DTLA, definitely book this place.
Rooftop cinema was cute! Quality projection and good food, all around a nice way to spend a night.
Central location in downtown LA. Very professional staff and nice rooms
Space was clean and well designed. Bed was comfortable and bathroom was really clean. Water pressure in shower wasn't strong enough for me but it was okay. There's a 24 hour gym which is awesome.
Very nice furnished building in Downtown LA. Valet and front desk staff are always extremely nice and professional.
It was beautiful i loved how the stuidos looked. Everyone is soo nice and its literaly in the heart of downtown LA
Ampilos spaces, fully equipped kitchen, 3 tvs, cable, wifi and many services