Le Nordik - Nature Spa Reviews

Corporate theme park for New Age adults - Tame Water Kingdom, as it were. Don't be fooled by the 'health' angle, the only health this place pursues is its own bottom line. And they do a booming business, so come prepared to wait - for everything.

Forty five minutes to check in, only half of which was the line; we bought their 'with accomodations' package deal - Nordik day passes for two as part of our stay at one of their recommended hotels (which we had to book ourselves). Granted, it was the hotel who printed out the wrong admission certificate, but Nordik had no way of rectifying that from their end. Thank goodness the hotel comped us for the error, or we'd have had to pay twice for the Kalla Treatment - the main attraction for us.

Service for food was just as slow - no, really, forty five minutes! - and way overpriced to boot ($40.00 + for two bowls of chili and one mixed drink). To add insult to injury, go prepared to be treated as a child - strict rules here! - where you can and can't speak (we were shushed in a tete a tete by snotty staff), leave your robe, because you can't reserve your deck chair (mine was hung up for me, and they're all identical - I hope this rash isn't serious). In all, I'd recommend this experience only to dedicated masochists - the only way you won't be disappointed.

Zero stars! Meh, ok one star so I can click the 'publish' button, but really, they owe me a star (and maybe the cost of antibiotic ointment).

Fantastic couples spa day experience for my girlfriend's birthday. Highly recommend couples massage outside and Khalla treatment. Come for the late afternoon then stay until late to enjoy the romantic ambiance at night and less crowds on weekends.

Very good service and all of the workers so responsible and taking care everything with nice manners

We had an amazing experience at Nordik Spa!
It is an extremely large space with numerous areas to rest and lounge and equally as many pools, saunas, and fire pit areas.

I was worried about visiting during the pandemic and if you feel the same way, go early! We found that there were way less people early in the morning and it allowed us to have the space to ourselves and a few other couples but as the day progressed, there were a lot more people. However, there are signs at each pool of the maximum number of people allowed in at a time and people were very respectful of the rules which did make me feel more comfortable. As well, like I said there are so many different spaces and options that you can social distance with no issues.

I would recommend following the thermal cycle to get the full experience (hot, cold, rest). It may sound crazy to go from hot to cold and the first few times it is difficult but once you go for it, it almost becomes addictive.

We booked the thermal experience which came with a robe, three towels, and a locker and gave you access to all the baths, saunas, and various rooms. We also added the Kalla Treatment and a massage which I would highly recommend. At first I was skeptical of the Kalla Treatment, but when you allow yourself to let go and float, you really feel relaxed. Also, allow your ears to submerge underwater. I didn't know this at first and was trying to keep my ears above the water which did not allow me to relax but once I let go, it made a huge difference.

The massage was good but my experience was ruined a bit by the construction that was happening close-by that did not allow me to relax as I would have liked to.

I took off a star because of my massage experience and also because it was VERY difficult, if not impossible to get a hold of the customer service staff at Nordik Spa. A few days before our visit, I was worried that there would be a thunderstorm which would cause the baths to close so we wanted to be aware of our options and I tried calling in and also using the online chat feature and no one got back to me. I was extremely disappointed by that because if we did want to reschedule which I did at the time, there would be no way for me to get in touch with someone to do so. I followed up numerous times and never heard back.Luckily it did not start raining until it was time for us to head out.

Otherwise, I would recommend visiting and trying the different treatments for best results and experience. There is also a new location opening up in Whitby so looking forward to visiting once it opens - hopefully soon!

My wife and I love this place. We've been here multiple times and have enjoyed it each and every time. We'll be back again soon.

Great experience. Need to do more to get icy walkways under control. It's not a huge problem, but do watch your step.

Love this place. Cant go to any other spa after visiting Nordik. Its my mother daughter hangout when we save enough for it. I'd go every weekend if I could.

Very nice site. Yes, there are often too many people to take full advantage of it, but there is always room to settle in a pleasant place. I especially want to highlight the excellent customer service, from the cashier to the staff on site. I was unwell during treatment last Monday and the staff behaved in an exemplary manner. Very courteous, professional and attentive. Thank you and well done!

I came here from Toronto with my friends for my bachelorette party. We had massages scheduled for noon and were told to come 45 min before our appts. We got there at around 11 and waited in line . For some reason they allowed multiple people to bud us because they had appts at noon which was the same time as us. As a result some of our group ended up being rushed in which was a bad start to the day. The facilities were great. But again wait time for services was terrible. We went to the grill to grab lunch and they did not have enough staff and we waited over 20 min for our mini burgers and tacos. My burger was pretty raw.but I was starving and didn't want to waste the day waiting so I just sucked it up and ate it. The wait times and crowd ruined what would've otherwise been a nice relaxing getaway

My massage was great .

Probably one of the most relaxing places I've ever been in my entire life. Although it is pretty expensive, the wife and I absolutely love coming here.

I would recommend Nordik to all SPA lovers as well as those looking to "get out of the routine" of everyday life. Location (Gatineau Park) - splendid, impeccable facilities, breathtaking views. See the multitude of colors of the autumn forest through the window of the Finnish sauna- "priceless" ...

Amazing so calming. Love the wet steam room with vapours it was my favorite.

To be honest, I don't understand the bad reviews for this place. Yes, it is not that pleasant when it's crowdy, but all spa have crowdy days. That's why I normally go in the middle of the week. The place is clean, has multiple different spa and sauna and is just pleasant every single times. I also enjoy the menu at the restaurant.

Great facilities are sure to make for an excellent and relaxing day! Very unique experience, well put together and very organized. I love coming here, although on my latest visit I found the large number of patrolling staff to be quiet distracting and a little intimidating. Obviously they need to be staffed appropriately to ensure everyone's safety, but I personally found their approach to take away a bit from the overall calming environment and otherwise pleasant experience.

Wow quadruple Wow!!!! If your budget and time allows, Go! It is purely magical and mysterious. Give a gift of a fantastic day away. I promise it will be feel GREAT.

Really disappointed in Nordik, food was sub par, their food use to have some quality to it now it s all clearly prepackaged servings that are slapped together. Nothing is fresh aside from the vegetables, and it takes an hour from when you are seated until you get food.

Reception staff appear to be deceptively vague and confused which ends up costing the customer more. We received a gift card as a present and were told one thing by the staff on the phone when asking about what was included exactly, when we got to the front desk we were told something completely different. Ended up costing us the customer double what we were expecting. We were assured management would be made aware of the staff mix up, I doubt it as it benefits them to have customers be forced to spend more.

I use to love this place but clearly profit is overtaking the need for quality. I miss the days of the quality spa that was nordik.

My favourite time to go is when it's unbearably cold outside and the landscape is pristine white when the heat from the pools waft into the clear blue skies. Crisp, cool autumn mornings are my second fave.

Multiple saunas, pools, steam rooms, a salt water floating pool, two restaurants, lounge areas, cabins, waterfalls, sleeping zones, tipees, hammocks, and even overnight accommodation.

I recommend bringing your own robe, that's not white as your $11 rental will get taken by other guests, etc. Flip flops are a must in deep winter as ice crystals are all over the ground. Bring a book or two and escape an entire midweek day with wine, decent food, and a DJ on Wednesdays.

Don't bother trying to transit here, hire a car in Old Hull or use your own wheels.

I have been going to Nordic for past few year regularly. Since they started selling alcohol near the top pool, it's not relaxing atomospher anymore. You would see drunk , loud people, you can wittness fight, arguments, assault even couple having sex in the pool. We saw police called in. They locked up the lockers area. We decided not to go there anymore. Selling alcohol will hurt Nordic very soon.

Exceeds expectations. Abundantly beautiful and tranquil. I loved going mid day and being able to enjoy the grounds at night. Being in the hot baths and looking up into the stars. Better than Blue mountains Scandinavian spa

The BEST spa in the country. Period. Do yourself a favor and spend the day here. Make sure to save your pennies - every year the price goes up, but they keep adding more and more stuff to do, so it still feels that the value lives up to the price.

Spectacular. The best spa in the country, perfect for disconnecting, swimming pools of all temperatures in a totally natural and outdoor environment. Clean, very well maintained and comfortable. They leave you a robe and towel at the entrance, in some rooms there is the possibility of taking tea, totally free that does not hurt, the entrance is 90, but it is worth it. It is forbidden to use the mobile in the bathroom area.

Beautiful Spa. Very good infrastructure and attentive staff. Ritual Aufguss to do absolutely! The restaurant is also very good. A perfect day of relaxation.

Largest spa in North America. If that's not enough, the beautiful design and small touches are sure to keep you coming back season after season. Highly recommend the massages in the outdoor cabins.

The Nordic Spa is a wonderful place to relax and unwind. It's nice both during the day and in the evening. The sauna's are all excellent. The only reason I am not giving a full 5 stars is because Nordic is often overcrowded and I hate the fact that they use chlorine in all the tubs and pools. It's a bit counter productive to holistic care and wellness considering your pores are wide open after sweating in the sauna then entering into a toxic chemical filled pool...

I was on a non-working day, there are a lot of people, the hot air in the saunas does not hold, because people go out and go in all the time, in the German sauna, where there are 15 minutes of treatment, there are so many people that you can t change the place higher or lower, waiting time to enter the restaurant for 45 minutes, we went to another one, the waiters did not pay attention to us, we ourselves found a place to sit, the service is very slow.

They need to fix how they check people in - waiting over an hour to pay and start the experience is ridiculous. There must be a better way - whether people reserve times online or something else.

I had a fabulous day
I feel good and rested, the services were perfect.

The last time I was here was almost 6 years ago. This place is now twice in size and absolutely amazing. It's very spacious and has lots pools with different temperature and many types of spas. I like the new system where the wrist band is the key to locker and also the method of payment.

My massage was excellent. Very calming and I feel great

Who can think that the largest outdoor spa in America is in Ottawa? So that's it! Delicious, great, charming and with many environments. Very clean and with hygiene extremely careful. 100% recommended to dedicate one morning.

Go there during the week if you do not want to have too many people! Otherwise, it is a wonderful spa which is easy to spend the day. In addition, the restaurants offer an excellent menu.

My wife and I have been going for ten years. The facilities are second to none and the food is excellent. Unfortunately it is not nearly as relaxing as it used to be. The staff are not as friendly and can be rather snooty and the wait at the restaurants is crazy long. Our visit this past weekend was by far our worst experience. The staff member at the front desk was not at all welcoming or friendly. Where we were standing was next to the access to the rear of the counter and with regular staff accessing the area I was bumped into three times by staff passing back and forth. Not once was an apology offered or a excuse mentioned. For the first time in ten years it felt like they were doing us a favour for letting us into their spa. The service at the restaurant was atrocious. We waited half an hour for a server. The whole meal time for a veggie and sandwich platter took over an hour. As I mentioned previously it is no longer as relaxing as it once was. They are certainly catering to a different clientele and that is fine. But with the price increases and the new ambiance set by the snooty staff it is unlikely we return as much as we once did. We will gladly have a hot tub installed at our place and sit and wait for some competition to open up.

We had a great time! The many pools and saunas were very relaxing. The food - excellent!

Absolutely fantastic experience. I spent all day here, from 9am to 6pm. The food they serve is high quality, and they have very nice selection of beverages to compliment that (both alcoholic and non-alcoholic). I went during the winter, and it was still great. I absolutely recommend a robe, and footwear (like crocs), though. Would be even better during the summer I'm sure.

Amazing experience. I hadn t been for many years and love the renovations that were completed. The spa was full, and yet with people moving between all the different areas it handles the capacity well.

I had a great pedicure, and we had lunch at the restaurant. The burger was delicious. All in all a great day, worth the price of admission. My only complaint is that bathrobes cost extra, and they should be include in the few.

Great spot for a day-trip. We did the thermal experience and couples massages for our anniversary and had a great time. It is a little pricy for food/drinks once inside. Overall a great experience. Very relaxing!

Make sure to bring a hat for cold days!

I strongly recommend this place if you are looking for any places to relax. They have a good selection of spas and saunas. Don't forget the special event performing every hour until 4 or 5 p.m. Also there is a couple of spas that you can bring drinks you buy. Pretty amazing place!! But it is expensive.... but.... it's.... worthy..... but expensive.... but it was soooooooooooooooooooo good.

This was my first spa experience and I was impressed by the facility and service. This spa is extremely clean and I noticed staff was constantly disinfecting the premises. I decided to do the vivifying body treatment. Erica was providing me with the treatment and she was awesome. I will be coming back thanks

Great spot to relax in nature! Make sure you reserve ahead even if you're just going for thermal experience otherwise you will not be able to get in. It can be a bit overcrowded during the weekend, so I would recommend going during the week instead.

So relaxing and can t wait to go back, the Earth spa is my favourite.

The experience was great. Kalla is the best experience to relax . The spa was crowded because was a holiday week but we did not have problems to experience all attractions. Recommend!!!

For. Pleasant atmosphere. Choice of sauna and hot and cold pools. Against. Small lockers. Have to go outside to get to sauna. Big sauna not very hot. No showers outside sauna, so all sweaty bodies go into pool. Cannot escape electronic chill music. Seems silence required everywhere.

Omg in love whit this place
even in the smallest bikini you are confident and comfortable
showers are clean
is warm and the spots are quite
lots of places to breath your own air
it smells soooo good every were
massage can be done at the same time as your other half
There lychee martini is to die for

The Nordik spa has great ambiance and friendly staff. It was a very relaxing day. The spa areas were clean and well maintained. It would be nice if there was relaxation areas had blankets available. We had a wonderful charcuterie board food was excellent.

The concept is absolutely stunning however the service could be improved and they need more stock in bath robes (they ran out completely at 1pm on a Saturday) and some things were out of order! I recommend the salt water pool to relax in!

Amazing. Loved it. Food was pretty good, drink were nice too...but the spa facilities are incredible. We'd go back in a heartbeat.

Lovely and as always very relaxing. They have this customer service thing figured out.

Great facility and the Vivifying treatment was fantastic. Sad to miss the use of the Kalla pool due cleaning. Would definitely recommend and return for another visit.

It has taken me a few days to gather my thoughts and be able to write a review.
I booked a spa day a few days prior to my birthday because I really wanted a relaxing day. I called and reserved for a one-hour massage and discover the thermal cycle for me and a friend.
When we finally arrived there, we were so excited ! One lady at the counter gave us yellow bracelets then said we could go enjoy the spa then come back to pay at the end.
First, they made us wait over 20 minutes before we could the massage which didn't even last an hour... that didn't bother me much because it actually was a really good massage.
The thing that stuck the most with me though is how my friend and I were treated after : we tried going into the jacuzzi to relax but we lasted barely 10 minutes inside then security came and got us out in one the most rudest way possible. In an instant all security was around us like we were some criminals or we were dangerous. They claimed we didn't pay to be there. When we tried to explain, they didn't even listen. We had to leave so fast I couldn't even believe it.
Now, given we were the only black people there, I can't help but to think that this place is everything but black people friendly...

Fantastic. The expanded area is stunning. Must go.

Nice pools newly renovated change room. However very very expensive drinks and food.

I love this place! I've been going since it first opened. Gorgeous setting. Great service. Likely the best massage I've ever had - be sure to trat yourself to one after enjoying the water treatments

This was our fourth time going and we had an amazing time. If you dare, get the Banya treatment!

Fabulous environment, very relaxing and satisfied experience

To do at dusk. It's a bit expensive, but it's really nice. Remember to bring your bathrobe.

Would like the vibe better if it opened in ontario instead!

Always Excellent, always relaxing, I just wish people would understand the silent areas aren't suggestions.

Great spa and massage! A lot of hot tubs and saunas through out. I would of given it 5 stars but it was very very busy when we went, making it not as enjoyable. I also got a locker that the electronic lock didn't work, making me have to wait awhile for someone to come and give me a new locker. Over all though it was a great experience.

It's a beautiful time of year to go. Lots of beautiful colours in the trees

Super relaxing, attentive staff. Highlight was the Kalla treatment. Excellent massage by an experienced RMT. Delicious lunch. Highly recommend spending a day.

Few evening hours spent there - awesome time, relaxing, forgetting about all the outside world.

This was the 5th time I went to the Nordik Spa, first experience in the winter and loved it. The temperature was perfect (small snow storm), the scenery is enchanting, the atmosphere was relaxing ... I also received a massage by Nathalie and I strongly recommend it, very professional. The supper was extremely good. It's really worth the detour!

Great facilities and beautiful atmosphere. Only negative point: the temperature of the bath in the social section (the most beautiful bath with panoramic view) is too low (incofortable). The 2 masso in deep tissue that we massaged were very good. Several different things to do, it takes at least 4 hours to go around. Very busy at weekends and expensive. The package prices have no discount, with the exception of $ 15 on baths when booking massage.All other treatments are always at full price (regardless of the number of treatments taken) Bring your bathrobe, you will save 13 $. At the restaurant, I highly recommend mushrooms confit.

My favorite spot when I visit Ottawa... Lol, not in Ottawa haha. Love this place so much.

The spa/water/sauna features itself is lovely. Food choices leave so much to be desired. The poolside food closed far too early and the options from the other restaurants were cold (when supposed to be hot) and left me feeling like I had eaten something prepared a week ago and thrown carelessly into a microwave. The massage I received was on a mediocre table that kept creaking and moving and had me slightly concerned for its reliability... So pack your own food and get a massage somewhere else.

Perfect for relaxing with a friend or a good book. Food was delicious and even though there were lots of people in the lone to start the day I couldn't tell since there were so many more pools and saunas.

Such an awesome place. we went there first time in winter 2015 with friends visiting from Toronto and to say that they were blown away is an understatement. Yes, the place does get crowded especially on weekends/holidays like any such place and we did have to wait for hour and a half to get in on Saturday noon, but after 5-6 pm it is almost empty, so you get the place almost to yourself.The place is worth the wait though. The grounds are pretty and the Tuli meditation sauna, oh man, I would live there if I could.

I booked a massage and scrub on Monday June 25th, 2015, day after the Ottawa half marathon, thought I would treat myself, it was my first visit, many of my friends have visited the facility , seemed like a great spot,
after I checked in and got to my locker, noticed there were no saddles or bathrobes, I went back to the counter and was advise the robes are rented out at $10 per day, and saddles had to be purchased, I have been to spas around the world, and never encountered this procedure before, "who does this" , these two items have always been provided no charge,
then I had the scrub, nice therapist, but on a scale from 1 - 10 , the gave it a 2 , I wanted to get out after 10 minutes,
My massage was 90 minutes after my first appointment, went and had a tea, and relaxed
finally at 6 PM , my therapist came to get me, it was a man, I requested a female the day before,
He asked for Mr, tannis, I said,, that's me, So, no massage, I left and got a refund for the massage from the front desk, The first and last time I will go there,