Le Meridien Kuala Lumpur Reviews

Convenient transportation is right next to KL Sentral, breakfast options are many, the price of accommodation is quite approachable, cp value is very high!!

Very nice Hotel, awesome staff and good rooms. Very nice Exec Lounge

Went for a talk there. The hall is huge and compliance with covid SOP. We were provided with hand sanitizer. Foods provided was awesome.

Great service and staff. Compliments to front desk staff and concierge service for assisting with rapid check out and seamless bookings.
Efficient Bonvoy app!

Courteous staff, convenient location at transportation hub in center of Kuala Lumpur

Always the best hotel for me, superb location, no problem coming in slightly early, easy access to KL Sentral and to the airport, next to NU Central. May have some problems connecting to the streets when NU Central is close at night.

Excellent service. Breakfast taste good. But the room not so spacious.

Don't bother. Service is slow, not very good, and "on demand" ie you need to ask for everything. I ordered a red and was brought a white wine. Asked for still water and was brought sparkling. The red wine was then poured but spilled over the table and just left there. In a charitable mood I would call the food "ordinary", and so plain. Nothing was seasoned properly and everything needed salt quite a lot, that of course we had to ask for. After clearly finishing each course, the dirty dishes would remain on the table until you give up and call the waiter to take them away. For a restaurant in a 5 star hotel, I expect a better standard. It lets down the team.

I love the ambiance while eating breakfast. View very good. Taste very nice.
Room also nice. Recommended for parents with kids or couple to enjoy romantic s time.
Near by KL Sentral, so it s very easy to travel around KL.

had dinner at the restaurant.. very highly recommended for a romantic dinner and for those corporate leisure.. a really good place for fine dining..

Consistently good buffet spread with an excellent Japanese food section. Roast and carvery as well as Indian specialities on-point too. Service up to par; accommodating and courteous.

Wow!!!! What an experience!!!! Its beyond 5 star, 7 star I tell you. Strategically located and super ambient environment and the best cuisine

The service is comprehensive and the staff is very professional and enthusiastic.

Fabulous breakfast spread. Craved for crunchy masala at the Indian counter though.

Bought Groupon for buffet dinner. Wide spread of cooked food. The sashimi and tako are nice. A bit disappointed that there wasn't any fresh oysters.

Had an successful event here. Banquet team is attentive.

Excellent hotel with perfect facilities and service!! One defect was route to mountain side was not easily accessible for me, maybe I didn't check it thoroughly ^^.

Service was really good. Very friendly staff. Although crowded, the acoustics of the place still allowed normal voice conversation. Food selection was wide.

Outstanding club lounge. Food wow. Room excellent. Very much recommended.

There is only a bathtub in the room above the corner in the bathtub

5 star Hotel
Strategic location

I have enjoyed my holiday here, at Le Meridien Kuala Lumpur.. really nice hotel in Malaysia.. near to Sentral Station, might be around 15 minute.. so its easy for you to go out or just to have a 24hour meal.. they have swimming pool, cozy bar/resto, delicious buffet for breakfast and of course comfort room.. you can really enjoy you holiday here.. they also give you free coffee with many selection such as cappucino, americano, etc.. they have many delicious dessert (cute cake, pudding, muffin, chocolate) and have a super wonderful decoration for Christmas, very cute and beautiful.. i love been there..

Great place and really good service. Spacious rooms. They gave me an extended check out as well since my flight was very late in the evening. It is located conveniently to all the hotpots of KL. Will definitely be coming back.

Good place to stay in KL. Well located nearby Central Station at the end of shuttle train from KLIA International Airport and 15 min from Twin Towers. Very customer focused staff. Extremely good SPG lounge, probably the best globally - well organized, with a fantastic view, good service and great food. Sharing a very nice pool (one of the best in the city hotels), SPA and number of good restaurants with Hilton. Really good value for money.

Do not valet here. This place literally sucks the life force out of your wallet!

Fantastic service from the Le Meridien team. We had dinner at Prime and I needed to breastfeed my baby; the hotel does not have a baby room and so as a solution the the team extended a hotel room for my use. They brought the room card key over to the restaurant, which allowed me full access to their room throughout my dinner. Keep it up Le Meridien. This is what customer centricity is all about.

love the buffet spread but disappointing with the drink selection.

5 star hotels can all be similar: A nice lobby, nice rooms/suites, fancy displays of flowers and fast elevators with the latest "Cafe del Mar" CD playing as you ride up-and-down.

However, at hotels like Le Meridien Kuala Lumpur you notice the little things that make a difference.

Things such as the waiting staff in the restaurant remembered you ordered 2 glasses of iced water at breakfast yesterday and automatically bring it to you the next day.
There's other things like the housekeeping staff notice you use more of one of the supplied toiletries than the others and give you an extra or two of that particular item when they service the room. Having "welcome eclairs" waiting in your room instead of a boring old fruit basket.
Not to mention the staff always greeting you politely and sincerely as you walk in and out of the lobby and ones you don't even remember talking to remembering your name.

The rooms here are lovely - we had a corner room and even the bathroom had a lovely view from the 28th floor. I believe the rooms will undergo refurbishment starting in 2015. Don't let this put you off - the rooms are superbly maintained and left spotless by the housekeeping staff every morning. The evening turn-down service freshens everything up as well while you're out at dinner. There is great water-pressure in the showers, and a wide range of amenities/soaps/gels/creams/razors/toothbrushes etc for you to utilise in the bathrooms.
The public areas - particularly the lobby - are chic, funky and really eye-catching.

The bed was superbly comfortable. I slept so much better here than I do at home, and that's saying something!

WIFI worked really well both in the lobby and in the room.

Breakfast was fantastic - in Malaysia with three diverse cultural groups making up the country (Malay, Chinese and Indian) there is plenty of food from all these nationalities not to mention food for the western palate. There's even Vegemite on the buffet for Aussies! Wonderful. Lunch wasn't needed after a huge breakfast each day.

The pool area is lovely and shared with The Hilton next door. There's a slide for kids too which they will enjoy.

Whilst some people might think staying in Bukit Bintang or KLCC is better, staying here was a definite bonus in my mind. The hotel is located right at the door of KL Sentral, so it's super-easy to get the KLIA train to/from the airport and be exactly where you need to be. In the station you can catch the LRT (light rail) and the KTM Commuter service which will take you most places you need to go. KL's traffic is notoriously heavy, so I recommend using public transport to get around. If you do need taxis, try to use the blue-coloured "Eksekutif" taxis. They cost a bit more, but the drivers are good, honest and they will use the meter. Their car will be cleaner and more modern than the average taxi as well.

I had room service one night and the food was delivered quickly and was delicious. After so many trips to Malaysia in the past - and being a huge partaker of street food! - I'm not sure how the best Satay I've ever had in Malaysia is from the room service department of a 5-star hotel in KL, but there you go. It was amazing.

There are numerous food and beverage outlets - The Gastro Pub (very reasonably priced), a steak restaurant and an Italian restaurant just to name a few. Quite a few dining promotions were being offered as well which would appeal to many.

You can tell the staff working here genuinely enjoyed their jobs and seemed happy to be there each day. It was a superbly comfortable stay at Le Meridien Kuala Lumpur and I'd highly recommend it to people wanting a great 5-star hotel in a location that makes it easy to get around.

I had such a great experience staying at this hotel. Apart from the excellent breakfast, and the well-designed rooms, the staff were really exceptional. Jason, Kevin and others went out of their way to help me, even when my requests were out of the ordinary.
They were all so enthusiastic and joyful.

This hotel has excellent amenities, swimming pool, restaurant, the breakfast spread is great, very conveniently located, right next to the train station

Staycation at Le Meridien KL.
The hotel is nearby NU central is very convenience to grab your food or shopping. Room is clean and big.Open area bathroom with hug bathtub.
Love the bathtub very much

The traffic is convenient. The room is not big. The service is not bad. The breakfast is rich. The swimming pool is very beautiful.

I arrived at 8:00 and would like to leave only my luggage, but it was super early check-in and the lounge was spacious and nice.
I plan to visit again next month.

It's nice to be close to Central Station.There is a big shopping mall nearby, too.The facility is clean.

Business trip.
As platinum elite, well taken care of.


One suggestion: breakfast selection of fruits needs improvement, no papaya.

Great place for vacation, accommodations and event

Good:
Salted swimming pool
Theme park pool
Gym + Sauna + Jacuzzi
Food
Meeting packaging free flow food and beverage (very different from other conventional hotel) must try
Spacious room
Complimentary daily signature coffee at the coffee house for hotel guest
Complimentary tour voucher to art gallery house

Went there for the buffet. Pretty pleasant atmosphere and a wonderful experience.

A superb hotel... + great food+++ ice rink...+ gsc...what more can isay

Food at latest receipe may not be latest anymore though, we used to love coming once a month.

The pool and gym are shared with the Hilton next door. I stayed at Hilton, but Meridian seems to be refined. As it is Marriott member for how many minutes, we had you upgrade and were corner room with bus. Breakfast is also rich in variation, and Japanese food is also satisfactory.

good hotel just across express train to KLIA/airport.

I stayed with my wife on the club floor. Due to the influence of Corona, there was a discount, and I was able to stay at 355RM with 2.5 meals per night (lunch is a light meal).
The sauna was also open and I was able to refresh.
The cleanliness and the response of the hotel staff were also good.
There was a family-friendly atmosphere and it was a little messy, so 4 stars
5 stars for families.

Delicious international buffet spread. Need improvement on desserts & drinks. Dined with FAVE voucher which was worth the price.

New decoration lobby, very big swimming pool , share some facility with Hilton.

Good 4-star hotel in a strategic location. Waiting time for check-in was quite long, all 3 receptionist were slow to process the other guests who were checking out. Minimal recognition of SPG Platinum status in terms of room upgrade. Bathroom floor started to show wear and tear. Bed and mattress we're comfortable. Lounge and breakfast was good.

I booked an overnight stay. There was a fairly obvious glue stain on the carpet of the room. In addition, although the room air conditioner was still quite stuffy after adjusting the temperature, the equipment and facilities were quite good. In addition, the breakfast time started quite early, and it was quite convenient for the passengers of the early flight, and the breakfast type was quite different.

Good location next to the transportation hub, KL Sentral. Easy access through directly express train from KL International Airport. Also to the local MRT, LRT & KTM Komuter systems

Close to KL Sentral & NU Sentral. Basically you can go anywhere in KL using public transport at KL sentral

The place was beautiful, but the Ramadan buffet is a letdown. Expected to be better though.