Le Meridien Kuala Lumpur

Le Meridien Kuala Lumpur Reviews

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4.6
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Late night arrival at KLIA. Direct connection to K...

Late night arrival at KLIA. Direct connection to KL Sentral station. There is a washlet (changed from Matsushita Electric to anonymous but no problem). Check out in 50 minutes and get on the hourly airport train. There are many outlets (also compatible with Japanese style) and it is convenient.

That special smell that Le meridien has and made m...

That special smell that Le meridien has and made me remember when I worked in one of them a while back ... a modern place with an immediate customer service, I did not stay but the terrace is beautiful and the More

Le Meridien Kuala Lumpur, is one of the best hotel...

Le Meridien Kuala Lumpur, is one of the best hotels I have stayed in, the service is magnificent; the crew, the food, the facilities, the location,... etc. the minute you walk in till the minute you check out you will be satisfied. One of the most amazing touches that left a great effect on me is the smell of the hotel, that smell made me fall in love with the hotel more and more it is so unique that I won't forget it.

The staff is really helpful especially the concier...

The staff is really helpful especially the concierge counter. The meeting room facilities are excellent with all day tidbits. Lunch is the winning point, truly amazing with international buffet and desserts

Fab location, people are friendly and helpful. Enj...

Fab location, people are friendly and helpful. Enjoyed the wonderful buffet breakfast at hotel, staff were always accommodating and informative, with a smile. Will definitely stay again.

Had a great dinner at Prime where steak is the mai...

Had a great dinner at Prime where steak is the main attraction. They have dry aged cuts, Wagyu and all the normal grass and grain fed steaks. The strange thing is when you order a cut, it does not come with any sides. You need to order them. Nevertheless the steak was superbly done, tasty and best enjoyed with some wine from their wine list.

This hotel is stellar in every way, from the top t...

This hotel is stellar in every way, from the top tier of management, to the front desk, to the cleaning staff, to the restaurant servers, to the security. I was here with a fairly large group. Sadly, one person in our group required sudden hospitalization and I remained for an extended stay to help my friend.. Not only did the staff arrange and pay for transport to the hospital, a staff member escorted us to the hospital. Everytime I walked through the lobby I was asked, "How is your friend," or "Is there anything that you need?" Such genuine concern. Beyond that, on a hotel basis alone, Le Meridian is one of the finest hotels at which I have stayed, and I have visited some 50 countries. Stay here with confidence. And be SURE to get the breakfast option for one of the most amazing breakfast spreads you'll ever experience!

Excellent food served with various types of herbs....

Excellent food served with various types of herbs. The environment is cozy and service is friendly. Chef Domenico himself has come out several times to greet everyone and made sure everything was alright. My family and I have enjoyed our dinner very much, especially my 10-year-old son who really enjoyed making friend with the chef!

Great place and facility was excellent and my son ...

Great place and facility was excellent and my son weddings was held in this hotel.We all enjoyed our evening and rest well in room.

Keep up your excellent services.We will definitely recommend this hotel.

Thanks

Good

Excellent Hotel with contemporary designs and Chik...

Excellent Hotel with contemporary designs and Chik looks. Food was excellent and sumptuous. Great Gym. Wonderful Wi-Fi and spacious rooms. Quite accessible to public transport and Airport trains.

There is no smile on the counter. Because English ...

There is no smile on the counter. Because English is not good enough, the speed of speech will be unclear. The receptionist is still unwilling to slow down.
Great location, direct access to Central Station
The room faces the biggest green space. The view is superb.

Good

Good room. Good sized. Nice big window. Hallway ca...

Good room. Good sized. Nice big window. Hallway can be a bit noisy, and you can hear it in the room. Staff is professional. Clean. Pool has a small artificial waterfall which is fun. Would be nicer if their pool bar had a bigger enclosure to protect from rain. Pool bar staff need some better training. Pool is shared with the Hilton next door. Just above a major train station. So good access to the city via public transit.

More

When I arrived the hotel and check in, front desk ...

When I arrived the hotel and check in, front desk didn't mention any welcome gift.
Then, I book 2 rooms this time and one with breakfast, however when my colleague went to the restaurant next morning, the crew said breakfast is not included in his room, after argued with the crew, I found that the room number is actually ON the list and has been MARKED although I don't know it means someone has haven our breakfast or something.
The worst part is, at the last day I checked out, front desk crew told me my room is prepaid but my payment is not enough, I need to pay another 130USD even I book a SPG fully prepaid rate, and the price is almost the same comparing with my colleague's room, which breakfast is included. Since we have to catch the flight, I have no time to argue or check, I paid the additional charge and went to the airport.

Thanks for the CRM department, the additional charge has been voided.

Le Meridien Kuala Lumpur

Le Meridien Kuala Lumpur

4.6