Lawrence Kia Review

Kelly was very easy to work with didn't feel like I was dealing with the dreaded car sales person!
When I got home my 2018 vehicle that had 20,000 miles on it was leaking oil!
They called me first thing towed my car in and it was just the washer on the oil pan plug! Easy fix and Tim the service manager put the gas back in that I used to get back home! Great service!

We purchased a 2019 Kia Sorento today from Lawrence Kia. Loved working with Mike on the purchase. If you are needing an awesome vehicle and want a knowledgeable and fun person to work with go to Lawrence Kia.

I was mislead and taken advantage by Kira the salesman and Mario in financing while purchasing my first vehicle. I wish I had someone to go with me to help me through the process and to ask the necessary questions that have left me in a bad contract with 2010 vehicle that has too many miles (116,XXX ) and paying a total of $19,910. The contract doesn t have the correct miles ( 49,889) and the color of the vehicle is wrong when I called to correct it since I have warranty through Wynn s Plus ( which none of this was gone over with me in addition to the $1,500 warranty an additional $500 to Lawrence Kia not sure what for again none of this was gone over ) they said they couldn t fix the contract.......... so the warranty says I have 24/m or 24,000 miles all based around 49,889 miles and not the actual mileage 115178 ( at time of purchase).... I ve called and called and Kira is no help she does nothing more then pick a vehicle and Mario seems to never be at his desk, I love out of town so it s not as simple as driving right up there to inquire about my vehicle and contract and all the details that should have been gone over when and before I purchased the vehicle. However I was told that after 14 days it s too late and there s nothing I can do but pay off a high mileages over priced vehicle. I ve learned and still am learning how to buy my 2 vehicle ( no time soon) and the necessary questions to ask and proper steps to take before jumping into a bad contract. I wanna thank Lawrence Kia for that.

Traded in our caravan for a nice used Honda and they did good by us. Love the new van 10/10 would go again.

Marty was great to work with! He made the car buying process as quick and painless as possible. Would definitely recommend to anyone looking to purchase a new car.

I worked with Ryan at the Lawrence Kia location. He made the process very smooth and comfortable. This was my first new car purchase, I highly recommend coming here. You won't regret it!

Chris Pena helped make a great deal on a 2018 Sportage. Great customer service and personality. 5 star treatment.

Took my KIA Sportage in today for an oil change...this was the first since I bought it. I didn't make an appointment because I thought it was one of those quick lane things. Since they can be super busy I would highly suggest an appointment. Scott Essex got me hooked up anyway. I think I challenged him a little and caused some extra work...I had a $20 coupon for logging into Yelp while I waited...we laughed! Scott was a pleasure and their service department was awesome! Check them out!

Great place to buy a car! Thanks Chris Pena for a enjoyable experience!!!!

Nick was very professional and was a pleasure to work with. We were able dive off with a car we liked with no hassle.

This dealer is the worst kind of a car dealer ships, I ever had the pleasure to deal with. I would not even refer him to my enemy. There are scam artist of the worst kind. They like to prey on first time car buyers and young inexperience buyers. We went there on a Saturday to buy a used car. After a lot of dancing around the price and the other entire well-known sales tactic, we finally had the loan payment, the way we needed it. We wasted 3 hours there. We sign the contract, but decided to drive the car of the lot on Monday, because my child needed insurance first. Came in on Monday to get the car and the contract was changed. The payment and interest rate was higher, than agreed and sign on Sunday. Again, the Sales clerk was trying to dance around the issue and trying to convince us that this was the best deal in town. We walked out and didn t buy the car. Later we found out, the Kelly blue book retail value for this car was $ 4000.00 less than it was offered to us. We should have walked away from this dealer, the moment we notice, none of the cars had sale prices visible marked. My advice to anyone in the business to buy a car run from this one. They are crooks of the worst kind.

Lawrence Kia did a great job for me on a recall item and regular service. Will was particularly helpful in explaining to me what would need to be addressed in the future, with regards to service of my Optima. The crew worked fast and I was in and out in no time. Thank you Lawrence Kia!!!!!

I leased a Kia Forte for the last three years and absolutely loved the car and how easy the process was. My three year lease was ending so we came back to trade in vehicles. Nick Williams was incredible! He was very helpful and worked through every situation that we asked about to help me find the perfect fit! Not only was he helpful with the car situation but very easy to talk to and made us feel right at home! We would recommend him and Kia to everyone!

Tank was fantastic and professional. He worked with us to meet our needs and ensured we left happy!

Went in for a service this morning. Were super polite even though I was running a few minutes late. Clean, peaceful, comfortable waiting room, with popcorn machine and coffee. Told me the time and was right on. Very lovely experience and super polite people!

We were very close to finish a deal with the agent that we were negotiating with, while another guy just jumped into our conversation and made our deal not to happen. I do not know what was wrong with him. The agent himself was a patient, super nice guy but we were offended by the way the other guy treated the deal which was almost done. I was told that people at this dealership are professional but I am totally disappointed today.

Nick was extremely helpful and knowledgeable in assisting us in making a car purchase! We came with so many questions about the Acura and he did not hesitate to answer every question. Nick was very personable and friendly. He immediately made us feel comfortable and connected! Trust is really important to me, ESPECIALLY when making a big purchase like this. Nick was easy to trust because he was forthright and honest in the information he gave us. He worked with us to get a price we could afford and ran back and forth until we were satisfied. We had a fantastic experience working with Nick and would recommend him to EVERYONE we know! Thank you so much, Nick!

Had a great experience !! I felt welcome at every time I would recommend KIA Lawrence any time!!!

Lawrence Kia is amazing! Tank was spectacular! No pressure what so ever!

Nick was so helpful during the whole process. Love our new Soul!

I was impressed by the skill and professionalism Zach showed. He made this sales easy and smooth

Nick
Thanks for all the help you gave me with the purchase of my car. You took the time and explained everything in a professional way, then took the time to come to my home to pick up extra paperwork that was needed.. The that you have say alot bout how you care for people and your job. .
Again thanks and God bless you.

Sincerely
Royce Logan

Kelly did a phenomenal job helping me determine which vehicle I needed and the best way to go about acquiring it! I would definitely recommend going to see him and his team at Lawrence Kia. Drove up from Wichita just to do business with him.

Shannon was great to work with and made buying my first car easy and stress free. Would 10/10 recommend Lawrence Kia!

Don t waste your time here! They certainly wasted mine. The worst customer service. We had an appointment wanting to buy two cars. They were 30 min late for our appointment. When Tyrone was finally ready, he kept helping other customers making us wait for simple things like unlocking a car to see inside. We felt like his last priority. We were so frustrated we left and gave Shawnee Mission Kia our business instead.

My boyfriend and I came here to buy our first car from a dealership together. We already had a couple cars in mind, and had done a virtual tour on them before hand. We had a scheduled appointment and came in 30 minutes early only to be told that the two people I had been talking to before hand were not there. Instead we were buying our with Nick. Nick first collected all our information and ran it through the bank to see what the monthly payments and interest rate would be on the car we were wanting. After about two hours, he just told us that it was "not in our price range" and never told us any of the numbers. Okay, so then he gave us 3 cars that would be. He pulled up one of the cars and took us outside to show us it. We weren't happiest with it... but we ended up buying it because he never showed us the other two cars, and he kept telling us "this is the only thing you can get right now with your budget".
The car is rusting, and very dinged up. It also does not have a warranty, and he way overcharged us for it. I'm giving this review 2 stars because this whole visit was a very stressful time, and I felt like he didn't want to work with us. He also did not give us accurate prices on the car, monthly payments, or interest rates.

We loved how less stressful dealing with the KIA staff was today. Salesman Lane Olson was great and knowledgeable when presenting the KIA Soul.

Hunter was a great help in helping my wife and I purchase a new car. A nice guy and very professional. I recommend asking for him if you plan on purchasing a car at Lawrence Kia.

One of the best experiences I have had at a dealership service dept. Mr. Thompson was just great to work with. Will definitely go back to the Kia dealership for service

My experience today at Lawrence Kia has been the best car buying experience I have ever had. Chris Winans is amazing. He was to the point, listened to my needs and held the bs. He got me in a much lower payment than I excepted and as I was dealing with a personal matter while there he was understanding and literally put me in tears (in a good way) without being pushy. I was also in and out in a very timely manner. I highly recommend Lawrence Kia but even more so, don t forgot to ask for Chris Winans, you won t regret it!!

Ask for Nick Williams if you want the most professional person to help you with your new car experience! He is attentive to detail, listens and works hard to make your buying experience enjoyable. He even provided me a snack as we were working through the lunch hour.
Best car purchase experience I ve ever had! No pressure, no hard sales! He is curtious, takes his time and answers all your questions. Hit him up to help with your next car purchase. You ll be delighted with the entire process. From the time you walk in until you leave you ll be treated like royalty!

Horrible. Purchased a 2005 Nissan Frontier from them and in the month I've owned it, it's been in the shop more times than not. Avoid this dealership like the plague. The "inspection" they do is totally bogus and was told by another mechanic that these issues should have been very noticeable and should have been handled before the sale was complete. Why wouldn't I use their service shop? Because a good portion of the time it's been in the shop, it was because of their own doing. Kia just wants your money. Save your money and go somewhere else.

Upon arrival, Nick William's was very courteous. He was knowledgable of the particular vehicle we had in mind and made us feel comfortable throughout the entire process!! Very professional and would recommend Nick to anyone looking for a new purchase!!! Thanks again Nick!

Everyone I chatted with was very friendly and helpful.

If I could give Lawrence Kia 10 stars I would. We bought a used vehicle from them a few weeks ago that only came with a 30 day engine and power train warranty. About 2 weeks after we bought the vehicle, the power steering went out. Under no obligation, Lawrence Kia had us bring the car in and they replaced the power steering pump and the rack and pinion AT NO COST TO ME!!! Way above and beyond what I expected. Our salesman was fantastic and their finance team worked with us to get the best deal possible. I would recommend this dealership to anyone looking for a new or used car. Well done Lawrence Kia and THANK YOU!!

Nick was super nice and very professional. He explained the dealership s warranty I m detail and answered every question we had. We had a great test drive and enjoyed visiting with him. He had great customer service and made the whole experience enjoyable and as streamlined as possible. Would definitely recommend Nick and Kia of Lawrence to anyone looking for a vehicle!

Marty was very polite, helpful, and honest with us. The way he treated us made us feel valued. I would definitely recommend asking for marty if you shop at lawrence Kia.

Kelly was a wonderful representative that really listened and worked to find the right car that worked best for me.

Horrible. Typical car sales experience. Wasting your time after a long drive. Sales rep lured us in with assurances over the phone. Vehicle was sold before we even drove it. Perhaps we want to buy something else on the lot? The typical sleezy greasy car salesmen game. Their mothers would be devastated if the knew how there sons operated. Also, surprise $399 dollar paperwork fee, which is twice that of any other car dealership (typically $199 max and usually they will wave it if you ask). Finally, Lawrence KS has the HIGHEST sales tax rate that I coukd find at 9.3%. That means you pay $550 more in tax (or more) on a $28K transaction versus buying in Kansas City. All around, don t get caught buying from this sneaky circus.

If you buy a car from Lawrence Kia ask for Nick Bozinos best Car Sales Consultant in the KC Metro area!

Being a hardcore researcher, I've been to a lot of car dealerships looking for the right car and dealership. Lawrence Kia was very thorough and very friendly. They got my girlfriend the car she loves and for the right price! Thanks Nick and Erika and Charles for being so great

I had an A+ experience at the dealership, everyone is super friendly and they want to make you happy! My salesman, Mason is Fantastic!! He worked really hard to learn what I really wanted. Very very nice people!

Experience was great! Joe was an awesome salesperson and worked hard to get me into the vehicle I wanted. I will definitely be coming back in the future.

Absolute liars! Leslie lied, she pretty much guaranteed me what I was looking for and delivered on nothing! Still considered buying a different vehicle that i was qualified for, got lied to over the phone by one of the employees there covering for Destiny whom I'd been working with. Told me he'd sell me the middle packaged 2018 kia forte for 1000 down. Get there they bring me base model. Ask the guy whose offering base model, what about what I was told over the phone? Can't help you, need more money down. He couldn't care less what I was told. Complete waste of time!!

We were in the market for a bigger vehicle for our family. We were really pleased with how nice and helpful our sales guy, Ken, was and how knowlegable about the vehicle he was even though we didn't buy a Kia. They gave us a great price and offered a more than fair amount on our trade in. Ken was friendly and easy to talk to and made the whole process painless. He was a pleasure to work with.

Had a great experience. Everyone was very helpful and polite. Would recommend Lawrence Kia to anyone looking for a vehicle.

Marty Kane was amazing to work with. I thought that it was going to take all day to get a car financed and off the lot, but he did it with quick effiency! He was awesome with everything and worked around my limits! I highly reccommend anyone that needs a car to go to Marty, because it turned out great!

I had a great experience with Lawrence Kia. I worked with Dodge. From the moment i walked in the door he was on top of things. I d definitely recommend others to go see them they will make it worth your time.

Always satisfied with the service department. The employees are always friendly and helpful. Only place I have my car serviced.

I enjoyed getting my car here. The sales people are helpful and kind. I would recommend getting a car from Lawrence Kia.

I found more professional help in a back alley. 0/10 getting a Mazda next time.

Wonderful cars. Great deals. Quality service and fast service. The staff is knoladageable and super friendly. I love my Kia and drive 2 1/2 hours for the service. Highly recommend this dealer.

Wonderful experience! Hunter Herrera was incredibly helpful and awesome to work with. He step me up in my new car and I couldn't be happier. Thanks again!!!

Christopher and Valerie were great to work with. The entire process was simple and quick. I would recommend to anyone purchasing a Kia to come out here.

Great staff, super friendly. Made buying a car a great experience.

This was my first experience buying a car. Everyone at the dealership was very friendly throughout the process! I was a little disappointed though after I took the car home, I noticed that the back seat had some stains and the cup holders were sticky. I was able to easily clean it all and get the stains out but that seems like something the dealership should ve been able to do beforehand. The car also didn t come with floor mats which also seems like something the dealership could ve easily fixed. Overall the dealership was easy to work with though.

MJ was great! He s very knowledgeable and helpful. It was an overall pleasant experience.

Very happy with my purchase at Lawerence Kia. Kelly was fantastic and went above and beyond to make sure that I was satisfied! I would highly recommend purchasing a vehicle from them.

Matt Jamison was awesome! Very professional, and was very patient with me! It was a pleasant experience. I would recommened Matt for your next new car!

My engine was compromised during a repair. KIA service center took it to Honda to have the factory engine "overhauled". I was without a car for three weeks. I was not offered a warranty for the work and I was being charged more than the normal amount for the original, ordered repair. I was treated very poorly by Scott Duroe and Duane Roberts. I was in fact verbally abused and assaulted by Mr. Roberts not too mention defamed and personally attacked with false accusations. Chin Rajapaksha was able to remedy the situation and I was not charged and I was given an alleged warranty by Honda although I have no paperwork to back this up. I was without a car for nearly one month for what should have been a one day repair! I didn't get an apology from the minority owner nor service director that attacked me. I was "begged" by Mr. Rajapaksha to give them another chance. Today when my son attempted to get a brake job at the KIA service center I was called by the same Mr. Rajapaksha and told they didn't want to do business with me! WOW pretty much sums this craziness up. NO WAY, NO WAY I will ever do business there again. I will be sharing this story in detail with any and everyone. I would encourage you to find an alternative KIA dealership and service center. This place supports abusive behavior and kicks long term, good paying customers to the curb!

Maybe Kia has gotten some bad press lately with sales tactics, but I've had nothing but excellent service from Darren and the mechanics in the service department since I bought my vehicle in 2012. Have never had any major issues with my Sorento other than an airbag recall, but last week at almost 97,000 miles, my engine needed to be replaced. Darren sent me straight to Avis for a complementary rental and I had a new engine 4 business days later. It was all covered at no charge under Kia's great warranty.

Good service and good car prices on parts for the car. If you have any questions not getting your car fix must email the owner and the problems will be taken care of.

Simply awesome service! Tyrone was warm, friendly and gave me more than the experience I was looking for.

Purchased a 2017 Kia Optima last year and had a good experience, so we went back this year to purchase a Sorento. My wife and I test drove a couple and found one we liked (2018 sorento). After we signed papers and started to drive away we noticed a chip with small cracks in the windshield called dealership and they told us to bring it back and they would look at it. We took it back in and wasn t able to get it fixed the service department said it was repaired before and the pit fell out of the chip. I was able to speak with Logan Martin about the situation and we will be able to get the windshield replaced without cost. Very pleased they were able to take care of the damage for us. We have been happy with both the optima and sorento purchased from Lawrence Kia.

Chris is a very honest salesman. purchasing our car through him was a painless experience!

Chris Hill did a great job in selling me a 2007 Kia Rio. He was very friendly and helpful.

DO NOT BUY YOUR CAR HERE . I explain how they got good rating: They send your number a link to rate them WHILE YOU ARE NEGOTIATING with them. That's not FAIR . Absolutely ONE GIVES THEM 5 STAR AS S/HE WANTS MORE DISCOUNT. But once you got the car, that's it. They are not responsible any more.

EDIT :
OK they responded that " Our records show Mr.Bahman purchased a vehicle late 2015. THIS is LIE , THERE IS NO Mr.Bahman . I Just created this profile because my warranty with them still is valid. So There is no such a IMAGINARY purchaser and it showed me that you used even lie to keep your rating high.
You can be legally sued for publishing lie to cheat potential customers. This is lie to all customers. If you are honest publish your record. Probably they would say this is confidential. I wish I could rate you -5 . Respect your customers.

Ken and Tank were amazingly helpful!!!! Ken focused on what we asked for in a car and went out of his way to get us into the car we wanted. Ken was tied up with a customer when we came to get the car so Tank stepped on and made the closing painless. Thank you all so much.

MJ was extremely helpful and patient with us and our indecision. He helped us into a great deal and stayed well after hours to get things done. This was a great experience!

Andrew House always changes my oil and does a great job!

Erika was excellent at helping us find just what we were looking for...made the buying process a breeze!

My family and I were looking to buy a 9,800 ford focus. When we finally go to the part where we were going to make an offer they said with was close 13,000. we negotiated down, but the process was awful, they were deceiving and we felt like we were being cheated. Multiple counter offers they made did not add up correctly and when I called them out on it they came up with some excuse to make it see like we did not give them the right information. Our sales guy Ken was fantastic, it was the rest of the company what we did not like, we were 300 dollars away from making a deal and they would not negotiate. the sales people would get our hopes up by saying what if it was this would we say yes? and we told them yes we would, but then they would come back and say sorry we are not going down at all. needless to say we did not purchase a car from here and I would not recommend anyone else buy a care here either.
They will try to sell you on there life time warranty and say they are the only one who offers this, but actually most dealers will offer this warranty as well. And they will act like they never do anything wrong, we were willing to pay a full cash offer. they are jerks who act all nice until they figure out that you are someone who does not like being cheated. I am editing this post because i just read there response, I can do simple math, it was the fact that you guys couldn't, one of your sales reps even agreed with me that they weren't sure how you got that number. I am glad I never bought a car from here, best decision I made. terrible customer service.

Amazing people. The sales reps were amazing, very thorough, and answered every question asked. I will be recommending this dealership to my friends and family.

Erika was really awesome! She was conversational and friendly. It was really awesome to buy a car from her and get a good deal. She went over all of the features of the car and made my first car buying experience a smooth transaction.

Best experience. Nick was so knowledgeable and worked extremely hard to get what I needed. New employee Noah was of great assistance too. Very nice helpful young men.

I have been wanting an Optima for over 2 years. I went to Lawrence Kia about 9 months ago, didn't take the great deal I was offered. Today, I'm happy to say, through Chris Pena's dedication to getting me the Optima he knew I so badly wanted....I am the PROUD owner of a 2015 Optima EX!! I'm grateful for Lawrence Kia for their dedication, professional manor & most of all their friendly nature & atmosphere!!

I worked with Cory Cook to get a newer vehicle that I am super happy with. He bent over backwards trying to find me the perfect used vehicle to fit my family s needs, and didn t pressure me to settle for something that was close.

Matt U is great! Before I had even had a chance to make it to the dealership, I had received multiple emails of 15+ vehicles based on the specifications I was looking for. He did a fabulous job providing me with all of the information I needed as well as answering all of my questions. I have been here twice now to look at cars & have even been on a test drive. He has thoroughly gone over every detail of the model that I m interested in as well as the different package options. I m still making my decision on a vehicle choice, but even if I don t choose Kia, I wanted Matt to get the recognition he deserves! He is the only sales representative that has spoken with me and not at me. I also feel no pressure at all about buying a vehicle with I appreciate so much as that kind of aggressiveness has turned me off from other dealerships in the past. I live in Overland Park and still make the drive to Lawrence instead of a local dealer simply to work with Matt. I highly recommend anyone looking for a new car goes to him!

Could not have been any better, Erica & staff went out of there way to make sure all my needs we addressed.

Easy, painless car buying experience! I would highly recommend Hunter as your salesman! He bent over backwards to help me get into a new vehicle.

Monica at Lawrence Kia made my car buying experience a breeze! She was friendly and very knowledgeable about the car I was interested in. When I wanted to see other models, she was very accommodating and only wanted me to find the perfect car for me. Before it was time to leave she made sure I knew EVERYTHING about how my car works. It was a very pleasant car buying experience!

It was the best car buying experience I ever had thank you MJ