MerSayDes Stephens

Review of Lawrence Kia

I was mislead and taken advantage by Kira the sale...

I was mislead and taken advantage by Kira the salesman and Mario in financing while purchasing my first vehicle. I wish I had someone to go with me to help me through the process and to ask the necessary questions that have left me in a bad contract with 2010 vehicle that has too many miles (116,XXX ) and paying a total of $19,910. The contract doesn t have the correct miles ( 49,889) and the color of the vehicle is wrong when I called to correct it since I have warranty through Wynn s Plus ( which none of this was gone over with me in addition to the $1,500 warranty an additional $500 to Lawrence Kia not sure what for again none of this was gone over ) they said they couldn t fix the contract.......... so the warranty says I have 24/m or 24,000 miles all based around 49,889 miles and not the actual mileage 115178 ( at time of purchase).... I ve called and called and Kira is no help she does nothing more then pick a vehicle and Mario seems to never be at his desk, I love out of town so it s not as simple as driving right up there to inquire about my vehicle and contract and all the details that should have been gone over when and before I purchased the vehicle. However I was told that after 14 days it s too late and there s nothing I can do but pay off a high mileages over priced vehicle. I ve learned and still am learning how to buy my 2 vehicle ( no time soon) and the necessary questions to ask and proper steps to take before jumping into a bad contract. I wanna thank Lawrence Kia for that.