Lawrence Kia Review

Recently had an issue arise with a car I bought from Lawrence Kia 6 months ago but they made it right & got it fixed!

I had the pleasure of working with Ken C. He was upfront and helped secure the financing and pricing to fit my budget. I would recommend Ken to anyone!

Angie, Darin, Nate, Will, Chris & Paige and all of the Technicians are AWESOME!

Will Thompson always takes great care of me when I go in to service my Sorento! I live in Olathe now, but will always go back to Lawrence KIA!!!

Wanted to share my great experience with nick Williams! He was referred to us by a friend and he was able to get us approved for a brand new 2019. We are very happy. Thanks so much nick for working with us and getting us approved and staying until 10:30 pm to help out our family! :)

horrible experience. Very bad on timing to get services done and bad communcation.

Hunter was amazing. This is the second time I've been in a stressful situation and they more than came through. Hunter kept it fun and easy. Thanks for everything

I was told that they would price match on a used car. Once at the dealership and drove 30 miles, things changed and was told they wouldn't price match on the car after 2 hours. After leaving and finding out the car that they where not going to price match the car, the other car was now sold from the other dealer. Don't tell someone you are going to do one thing and then do something else.

Got a Kia Forte from Isom, he was super helpful, extremely nice, and it felt like he had our best interests in mind. If anyone ever asks I'll send them to see Isom at Kia.

The service of Lawrence Kia was very good. All the questions I had both at the dealership and away from the dealership were very responsive and very helpful answers. Would recommend to anybody.

We came In today and worked with Tank, he was awesome and super helpful! If you ever need a car go to him he will hook you up!

Had a great experience at Lawrence Kia. They were responsive to my initial inquiries about a particular used car I had been looking for; followed up with me from start to finish of what was a non-pressured, open dialogue transaction. Dylan was attentive, informative and a pleasure to work with. Sam was helpful and willing to work with me on the details. I got the car I wanted for a price I was willing to pay, thanks to the Team at Lawrence Kia!

MJ was very helpful, am a first time buyer nd he made it very easy for me

This was a great experience! Chris Pena was very hard working at getting us in a vehicle today!

I'm always greeted with a smile. I never have to wait for someone to help me.
My car is treated like it's still new on the lot. The service is Amazing. The people are respectful and on point. I love this place.
And they have fresh popcorn plenty of seating, TV's and Coffee.
Thank KIA and Nat.

Monica and the Valerie did an awesome job and worked extremly hard for me,! Thanks!

Very professional. Keegan is extremely helpful and didn't try to upsell me. I will definitely buy from them again!!

I was hesitant at first as I didn't really NEED to buy a new car, but my parents had recently purchased a new Serento from Lawrence KIA. I inquired about a specific vehicle online and was ultimately told that financing within my budget was not an option. I went into the dealership and Will was most helpful...even entertaining my daughter on our many visits to the dealership. Everyone was super friendly and quite accommodating. I ended up purchasing a used vehicle (new to me) that met my finance terms and I am comfortable with my purchase. Great environment and lots of friendly employees.

Thanks so much Chris Schmidt for all your help and getting me into a newer vehicle!

Had a very good experience. Nick Williams was very helpful and very knowledgeable about the vehicles we were looking at. Probably the best dealership I've been too so far!

Had a amazing experience with Erica. She took time to explain everything to me an show me my options on cars.

Andrew was a pleasure to work with, informative but light-hearted. No pressure and worked hard to help find the best deal on the model we were hoping for. All of his extra time and care were noted.

Worked with MJ,very friendly and easy to work with.

I really love how Ms. Erika Barnum I never felt so surprise to buy a in my life since I came here.I'm the most HAPPY person every keep treating y'all customer like that I'm more welcome to refer people to u guys. THANKS FOR EVERYTHING I LOVE MY NEW CAR.

We have not bought a car for n years. Destiny was patient and gracious in walking us through the process. She was knowledgeable about the vehicles and the perks Lawrence Kia had to offer. She deserves 5 x 1000 stars

Nick Williams was an absolute delight to work with! Nick and the Lawrence Kia team went above and beyond to find the car that checked all of our marks. Entire process was smooth and they were very accommodating!

Chris at KIA of Lawrence was an outstanding professional who did an impeccable job at meeting our car buying needs. In my over 20 years of car buying experience, this easily ranks within the top 1%. We look forward to doing business with Chris and this dealership again in the near future.

Worked with Lane and had a flawless experience! I came in with only a mild intention of buying a vehicle and left with a new SUV that we absolutely love!
Highly recommend coming here and dealing with Lane!

As I've come to expect, the level of service Darin provides is bar none! When he says things will be done by a certain time they are. Not to mention, hes one of the most honest people around.

So refreshing to see in the automotive industry!

My experience was great. Ben was was salesman and he did a great job. I m looking forward to driving my new Soul!

Very pleased with the service we received at Lawrence Kia. Everyone we encountered was friendly. MJ helped us find the exact vehicle we were looking for. He was funny, knowledgeable, and worked with us on the price. Driving our new Soul home today! Best part was hitting the gong after shaking on the deal. Decidedly, we don't have enough opportunities to hit gongs in our lives. Ask for MJ!

Chris, our initial contact, was very personable. He wasn't a high pressure salesperson but showed us the features of the Sorento in a clear and honest manner. If he didn't know an answer to specific questions, he made a point to seek the information as quickly as possible and helped us understand the assets of the Sorento. We felt he appreciated our purchase. For those reasons, we give him a 5-star rating. We had some communication issues with management. On our first visit, we asked for a brochure showing features and avaible colors of the Sorento but none we're available. We were shown an exterior and interior color combination by management that we really liked. Because the combination of colors and features we wanted wasn't readily available, we ordered a car to meet our specifications. After 2 weeks of waiting, we were told the color was no longer available and we had to begin another search. We wish that we had been told when the "lifetime warranty" was described that an additional monthly charge would be required for complete bumper to bumper warranty for the lifetime of the car. For those reasons we give management only 4 stars. We appreciated being able to buy the car locally, and we look forward to years of happy driving and good service.

My dealer earned a 5 star for everything that he did. He was very nice and new everything about the car that I wanted. He also made us laugh and felt comfortable talking to him. He did an amazing job. I would like to say thank you for taking your time to work with me.

Dodge was a really good help on gettin me in my first car

Had a great experience with Ken C. Not high pressure, let us steer our selves and did a great job explaining things.

Chris pena was very knowledgeable and pleasent to work with . Thanks

Good car, good deal, good overall service experience.

The service was quick and easy. I didn't feel like they were trying to pressure me into anything. They were clear and straight with the deatails. Upfront about everything we talked about today. Feel like I got the best deal possible.

These guys worked hard to get me the car I wanted. Kelly E. Is a great guy who stayed late to get things done.

They will call you nonstop to sell you another car.

I was treated wonderful, they had the car instock, we went out for a test drive, and met the service crew. I'd buy another car from Kia of Lawrence and Ken, he earned his 5 star review.

Working with Chris Winans was great and a smooth process!

Exceptional experience with Destiny!
Thank you
Valerie and Phil

Our sales guy Nick took great care of use throughout the buying process. He really listened and helped me find my dream car that worked within my budget! The sales manager Kevin was very much a part of the process as well, taking care of my concerns and really working to find a plan that worked for my family. Several times a gentleman named Charlie popped in to check on my 2 year old and help distract with popcorn while I worked on the deal. This location is really designed to help give you a comfortable and quick buying experience. And obviously they are picky about who they hire- excellent customer service!

Lawrence Kia had the exact car we wanted to replace our totaled 2103 FORD C-MAX SE!
Our salesman, Hunter Venables is young, but knowledgeable and very helpful.
We got a good deal!

My man Nick Williams was highly professional, thought outside the box to get me the car I wanted, and made the process as smooth as possible!!! I highly recommend asking to work with him and coming this Kia dealsherip!!

He was very helpful and understanding and friendly with everything I'm happy with the outcome with everything

Worked with MJ in buying a 2021 k5... he did an awesome job and super friendly and knowledgeable! Thanks a lot for the Lifetime Warranty too!! Would definitely recommend and will be coming back for my wife's car!! Thanks again MJ

I loved my experience. Ken was extremely helpful. The only thing was it took longer than they said it would to buy the car. But besides that, AWESOME!

We were really difficult customers, but they gave us the best deals and did their very best to get us a great car. The cars they showed us we're always far better than I expected. Chris Pena was super friendly!

Very polite and informative young man. We got the exact car we went in for.

FYI y'all ~ Christopher Pena is the AWESOMEST, hardest workin sales consultant we've ever had the pleasure of working with!

Lane was great to work with. Worth the drive from KC to Lawrence to work with this dealership.

Chris and Bret made this purchase fun and easy! Thanks for everything

Nick W. Did a phenomenal job taking care of me from start to finish getting me in my new Telluride! He wasn t pushy, and was honest and up front! I ve never encountered such a professional car dealership from start to finish! Thanks Nick, Marty and Valerie at Lawrence Kia! Highly recommend them!!!

It was exhausting but fun. Chris Schmidt was very welcoming and I really enjoyed working with him. Lawrence KIA is a great place to look when shopping for a vehicle.
Ginger Schiefelbein

Great experience here with Nick!! He was very patient and helped me find the perfect car!! (Even pleased Grandma which is pretty hard to do). He has excellent customer service and I would reccomend him to any friend of mine. Very pleased with the results of today s trip to Kia!

went into Lawrence Kia in search for my first car, nice, clean, comfortable atmosphere. I had the pleasure of working with Cammie, she was extremely attentive to both my wants and needs for a vehicle and was thorough in explaining the whole process to me. I felt very comfortable talking with her, putting to rest all my questions and concerns for a first time buyer. I would recommend Kia to all my friends and family, and when I make the decision to buy I will definitely be returning to Kia. Thank you so much!

I expressed interest in a vehicle found during an online search of the website on 9/10/2018...I immediately received an email from the online liaison that promised a return call from a salesman. After 2 days I called again spoke with the online consultant & was informed that a salesman should have & will return a call. A salesman returned my call the same day, stated that he will need to speak with a manager regarding the discrepancy of the online price. I called again today was informed that the salesman I initially spoke with is out for the week, but was again promised that a manager will return a phone call. I am still awaiting a phone call from a manager.

This was first time I ever bought a car from a dealer. I told the guy I could spend 15,000. So he sold me a used kia Sorrento with 50,000 miles for 15,000. By the time I had moved through 5 different offices and was signing the paper work the car was being sold to me for 25,000. I got taken advantage of, and unfortunately learned the hard way. I should have walked out and never came back. They are your true typical car salesmen. Scandalous!

Great working with Nick. Very personable and professional

Chris Schmidt was awesome to work with! He was patient, understanding, and personable with us during the whole process. We definitely recommend going to Kia Lawrence and purchasing a vehicle!

Salesman was very personable and helpful. Made buying a car a simple and enjoyable experience, I plan on coming here for all future purchases!

Had a great experience with MJ at Kia. Very humorous and kept us entertained while making the purchase of our new Soul, a pleasant one.

Chris Schmidt was AMAZING! He was extremely helpful and now I m driving my dream car! If you are looking to buy a car, this is the guy to go to!

I called last minute on a Saturday to see how soon I could get in to replace a headlight and they told me to come on over!! Tim and his team fixed me up and had me on my way super fast!

Very understanding of that I was looking for. Very helpful. Great customer service.

Wonderful service!! Everyone here was extremely helpful and polite, worked with us all day to help us find the right car within our budget. We were super happy when we left! 10/10 recommend. Would go back.

Marty and the manager were very friendly and worked with me for hours getting me the best deal possible on my trade in.

We saw the vehicle, we ultimately purchased, on the Autotrader website and traveled a little over 30 miles to look at it. Ken was helpful and stayed late to close the deal. Office was full of energy with good tunes playing. Staff was very courteous.

Great customer service and very easy to work with. They looked out for us and had our best interest in mind. We worked with Pat and was very friendly and informative.

No one even bothered to come out to greet me. That has NEVER happened at a car dealership in my life!!! EVER!!!! If I could give 0 stars I would!!

We bought a 2016 Nissan Pathfinder. For a growing family. The car dealer that we worked with was very nice and knowledgeable. We were out of there within a couple hours with a very nice family car.

I would have gave them five stars. But three months in to owning the car. My wife was having issues hearing squeaking on the rear brakes. She called the dealership and they said bring it in and we'll see what's what.

I said that it was brake dust and that was the we were hearing that squeaking. I just replaced my if I knew what sound was of when the pad is worn out.

So instead of saying our fault or we miss that on the hundred point checklist they said they do. Close to being bad let's go ahead and spend an extra $300. So the family is buying doesn't have to worry about.

Called a couple times and got the runaround from some of the management there. We got the "will call you back let us look into it." Instead of having the customer come first they Penny pinched.

I'm old school the customer always comes first. If they're asking for the world I asked him to meet me in the middle.

Instead of doing the right thing they lost two customers for life.

Tyrone Taylor was an amazing salesman and got me right in to what I wanted quickly and effortlessly. I stumbled upon Lawrence Kia and they reached out to me and took care of all the hassle that normally requires you to set in a stuffy dealership for hour just over the phone. It let me come in the next day and sign on the dotted line and be out in no time at all. They were beyond friendly and welcoming. It took me almost 3 hours to get here and I would drive it over and over again just for the incredible customer service. This is the best spot for your Kia wants and needs hands down. Thank you all so much for getting me into my dream car!!

Nick Williams helped me work through some tough decisions on what steps to take with my current vehicle situation. I had a lot of anxiety about buying a new car and he made it an easy experience. I feel that he was honest and patient and never made me feel like my opinion didn't have value. I walked away in a much better situation and I owe it to Nick's knowledge and patience with the car buying experience. I would recommend Nick to anyone looking to get into a new vehicle.

Sam was very friendly and knowledgeable! Made my first car buying experience great!

Had a recall fix installed. Completed in the timeframe that was given to me. I opted to have the car wash/vacuum which I am so glad they offered. Smiles from everyone. I read the daily Lawrence paper while I waited. Overall - a very pleasant experience.

It was great working with Nick Williams. You couldn't ask for a friendlier, more professional person. We will definitely recommend his services to anyone in the market to purchase a new vehicle.

Mike Robeson was excellent. He answered all our questions and helped lead us towards the best deal. I would highly reccomend asking for Mike when thinking of purchasing or leasing a car from Kia

Tyrone was super cool and helpful. They took their time to help me out and get me rolling!

Ken took great care of us today getting my husband and I a car we are very happy with. Took time to show us the features that mattered most to us. Go see Ken if you want a new car and a great car buying experience.

Chris was a great help and a pleasure to work with.

MJ did an amazing job helping us find a vehicle we liked and worked with our budget. Thank you so much!

We had an awesome experience with Kelly!! He worked really hard to get us in a car we wanted!!! Thanks Kelly Engler!