John Weis

Review of Lawrence Kia

Purchased a 2017 Kia Optima last year and had a go...

Purchased a 2017 Kia Optima last year and had a good experience, so we went back this year to purchase a Sorento. My wife and I test drove a couple and found one we liked (2018 sorento). After we signed papers and started to drive away we noticed a chip with small cracks in the windshield called dealership and they told us to bring it back and they would look at it. We took it back in and wasn t able to get it fixed the service department said it was repaired before and the pit fell out of the chip. I was able to speak with Logan Martin about the situation and we will be able to get the windshield replaced without cost. Very pleased they were able to take care of the damage for us. We have been happy with both the optima and sorento purchased from Lawrence Kia.