Lance Mason Reviews

Excellent customer service!! Definitely recommend this company.

The worst ever company we dealt with.. Just avoid! Case logged early January this year and until now 14th of June nothing seems to be moving (non fault car accident), no matter how you chase them ..no customer service at all ! they will push you to what suits them better, if it doesn't suit you as a client -they wont be bothered and your case will be soooo delayed..They will keep sending you to numerous medical appointments with no further updates just bla bla bla .. They wont even send you the copy of you files in accordance with data access regulation. This company needs a proper complain to Solicitors Regulation Authority if smb can afford spending more time on them. If we could opt out , we would have done this long time ago, but we can't simply because they will impose fees for doing nothing and loosing your time.
Will never ever use this company again , will never recommend them to anyone else, waste of time , money , disgusting attitude ! just AVOID

I have had a very pleasant experience with this company they were very pleasant and professional, throughout the whole procedure I would recommend and use them again should the need arise.

Last october i had an accident at work with resulted in an archilles tendon surgery. My workplace and insurance avoided paying me my contracted salary, not trying to sue for damages just my basic salary while i rehabilited my leg. Lance solicitors made sure i got my money after little delay, my file handler Allison was really transparent with the process, fighting on my behalf while educating me about the medical, legal process so i know my rights moving forward.

Umera bangi has been very helpful in assisting me throughout my claim process. Very pleased customer

I've found this company to be absolutely brilliant. Andrea Howarth has dealt with my case from the beginning and has been a true professional. She's extremely good at her job, keeps me updated, and always replies immediately to my emails. I'm very happy with the service and would especially reccomend Andrea. She has got a great result for me and I'm so excited now to receive my payment! Thank you so much! X

Fully paid out
No fuss no hassle
Highly recommended

very friendly and prompt service i would definitely recommend lance mason to anyone who needs legal help

Very helpful, friendly and professional team. Always willing to help. I would highly recommend them.

Lauren Westwell provides excellent services and is always helpful and polite.

Very helpful with my claim and kept me informed at every stage. Great staff,would highly recommend

If you don t want the stress of being lied to and led to believe when you will receive money to then be told you have to wait another week go some where else once your solicitor has delt with ya case you will be passsed on to there finance department where josh can be unprofessional and obstructed he even had to keep going off as he hadnt even got the correct pay out figures and was so so rude well i am going to retrieve all recording of our phone call Lizzie McGuire and take this as far as I can so the moral of the story here use another firm stressed out today is an understatement funny thing is this I m a single mum disabled get my pip next week so I m not in need like I am right now was so pleased last week to here it would be in my account this week to now be told be in the same day as my pip is no help to me like you led me to believe jokers BE WARNED

Andrea along with Umera have dealt with my file superbly, I was also assisted by Jenny when I called for an email to be resent, all very smooth and efficient. Thank you!

Highly recommend Lance Mason and Andrea in particular. Helped me no end with my claim. Always kept me upto date and stuck to time promises. Very happy result

Great service and communication, everything went very smooth. Definitely would recommend Lance Mason's services.

Very impressed would recommend them . They really do deliver

Excellent service! And personnel especially Abdul Ahad, very helpful throughout. Thank you!

I am very pleased with Lance Mason especially Asmat Hussain who is helping me with my claim very professional She has helped me understand the process with ease and I would definitely recommend her to a friend or family member

Very efficient and professional in their work.
The information flow with clients is second to none.
#keep it up

Very nice people and good service always update you with what is happening with your case. Highly recommended.

LANCE MASON solicitors have dealt with my case, and the service was brilliant and would like to take this opportunity and say a massive thank you to Lance Mason and specially Ridwan Khonat for being so helpful through out the intire case.
I would always recommand your service to my friends and family.
Thanks again.

Excellent and professional service especially miss umerira bangi staff like you make company proud. Thanks

Disgusting company took more then half my compensation and still have not received the funds never use them if you got your head screwed on

Great costumer service Andrea wos wery helpful thank you.

Excellent service from start to finish, dealt with my accident claim extremely efficiently and quickly. Would highly recommend. Thankyou Lance Mason

I would highly recommend Lance Mason for their fantastic service. Marina was especially helpful, thank you for all your help!

Very friendly and helpful team. Had no problems and would most definately use again if needed in the future thank you guys

Amazing firm to deal with, great staff. They kept me informed throughout my case! will definitely recommend

VERY BAD COMPANY , MORE THAN 2 YEARS SND I NOT RECIVE NOTHING..
NOT RECOMAND.

Dealt with my claim quickly but professionally. Kept me up to date at all times. would highly recommend the company to deal with claims.

I recently used Lance Mason Solicitors and were extremely satisfied by the standard of service I received.i would use them again thanks for you help

Excellent service, made me feel at ease and was very informative.

Very efficient and professional company with great staff. I'm very happy with my experience would recommend

Excellent service for my RTA, very professional and straight to the point, Abdul was a perfect representative and won my case! I would definitely recommend using Lance Mason without a doubt! Don t take my word for it, speak to them and allow them to take your case, you won t regret it

Lance Mason a company who care about their clients so much.
I was indeed most fortunate to have Lance Mason represent me. My personal representative was Elizabeth McKay Lewis who covered my case from start to finish.
Nothing was ever too much trouble, no stone unturned, pure professionalism. Elizabeth has a genuine positive and calming aura, which we all need after personal injuries that are no fault of ourselves.
Surely Elizabeth must be the top solicitor of Lance Mason, although after reading some reviews it would appear they have others perhaps nearly as good . My case finished very favourably. Thank you so very much.
Chris maddin

Case on going. I have found lance mason to be good with communication and all seems to be done to a high standard.

John Konczak highly recommend very professional! Thank you again for everything you have done

Excellent service from a very helpful and competent female solicitor with the firm Lance Mason.

First time i have had to use a solicitor, and i found Lance Mason, to be very prompt and efficient, very polite and easy to talk to. My only concern that i found frustrating was that i received emails and calls from different people, i would have preferred someone to be allocated to me and just deal with that one person, but other than that, they were all great. Thank you.

Lance mason solicitors excellent service!
I would like to say a BIG thank to Jonathan Morkill who dealt with my case, very professional, helpful and a friendly person!
I would recommend LANCE MASON to my family and friends. Thank you all!

Referred a clinical negligence claim to Karen Booth and Salma Ahmed. The efforts they are making and the attention they are giving to resolve my fathers claims is second to none!

Lance Mason are proactive & professional. Their service is exceptional & I felt my interests were their focus throughout my claim. Julie Hughes was fantastic in keeping me updated & helping me understand the legal process. I recommend Lance Mason to anyone looking for a legal service.

I spoke to Daniel about a claim for clinical negligence. Even though I was unable to pursue with a claim, I was happy with the service provided and would highly recommend!

A really helpful and professional company deal with. Really happy

Just like to say thanks to Bethany for referring me to lance mason Solicitors. They dealt with my claim efficiently and I had a successful outcome. Cheers!

Lance Mason Solicitors provided fantastic customer service.
They handled my claim meticulously and efficiently.
I strongly recommend them.

Lauren was extremely good at what she does. Very good listener and made things really smooth.

Great firm! In particular, Bilal's legal knowledge is a cut above the rest. Highly recommended

I cannot thank Abdul and the team enough. He called me at every step with updates and was patient with me in explaining things that I didn t understand. He was so supportive and encouraging when the case would take a stressful turn and always helped calm me down.

Very patient and calm. Thank you for your help and for actually sorting things out for me.
A special thank you to Abdul Ahad, for keeping up with me and keeping me informed since 2012/13 till now :)

Lovely experience I recieved from a lady called Umera was professional start to finish

Great service, professional and timely. After my RTA I had 26 calls in a day about personal injury, but I decided on Lance Mason and I m glad that I did. Special mention to Andrea, who did a great job negotiating my claim.

Absolutely excellent, no problems and good advice. Very patient.

I recently had a holiday sickness claim with Lance Mason, my file handler was Farzana. she was amazing, always kept me updated and ensured i knew where my case was at without me even asking. I would recommend Lance mason to all of my friends and family without a doubt.

I Recently used Lance Mason Solicitors and the standard of service I received was outstanding. I spoke to a lady on the phone called Marina and she was extremely helpful and polite, excellent service will be recommending.

I am currently dealing with Karen booth on a delicate medical case, she cannot and I can't stress this enough cannot do anymore for me, such a kind and compassionate person, which isn't the norm for a solicitor also she makes sure she gives me frequent updates and checks that I am getting everything I need. Would recommend to anyone I know.

Delighted to work with Lance-Mason, who really understood the needs of their client.

The case turned out to be a much longer and more complicated than I expected and I did doubt that I would receive any compensation but Saima Ali was very persistent and a positive result was achieved eventually. I would highly recommend Lance Mason especially Saima. Thank you.

Lance Mason were extremely professional and friendly when dealing with my claim. Client care was paramount to them & I strongly recommend Lance Masonto my friends & family.

Professionalism, Competence and Regularly updating me was amazing. I must single out one individual, Andrea and his team for their meticulous efforts. I will forever be grateful.

Daniel Moffitt handled a very sensitive and personal matter for me in a very professional manner. He and the company are a powerwheel which detracts from society's paradigm of your average high street solicitor.

I would like to thank Lance Mason, especially Umera Bangi for her excellent work, she made me feel supported and no ask was too big! The quality of her service is second to none and I would recommend to all! :)

Fantastic service Joanne Dewhurst your a star from the start to today the end you kept Alex up to date all the way through very pleased with the outcome Thank you

Great firm Great company very efficient and brilliant service

First choice for when it comes to my legal consultancy needs. Fully recommend to anybody in need of a solicitors, Lance Mason are there for you 100% of the time.

Very professional service I would highly recommend also the staff are very polite and helpful. Lauren barnes initially dealt with my claim and made me feel at ease with the whole thing.

I could not be happier with their service. From beginning to end, their communication was excellent and they kept me in the loop in regards to the progress of my case. I would like to thank everyone who helped me in my case including Chris Regan, Emma Shannon and Rafih Khan. They were excellent representatives of Lance Mason and were polite and helpful in all their replies. They helped my case reach an outcome that I am extremely happy with. Thank you for all your help! :)

I would like to thank both Tara and Abdul who were great in dealing with my claim

Great experience. Would definitely recommend to all

Scam came through cold calling and asking about details. Garbing money

Lance Mason is by far the best law firm I have encountered. What amazes me is their motivation to go above and beyond to ensure their clients are fully aware of the situation - The transparency and communication is admirable.

The solicitors I dealt with were calm and patient when dealing with my case, but most importantly made sure I fully understood all possible options - allowing me to decide which decision to pursue and what was best for me.

Thank you Lance Mason

John Konczak was working on my RTA personal injury claim; he was diligent, thorough and kept me updated with the progress/future steps at all times, managing my expectations. When I had any queries or concerns, he was only an e-mail/call away. He took everything I said very seriously and was quick to respond. He knows his field well and I am very happy with the outcome. Recommend to all, would happily use John again.

I was recommended by a friend to use Lance Mason Solicitors after i was involved in an accident that wasn't my fault. I've never had to use a Solicitor in the past (thankfully!) so wasn't sure what to expect. All i can say is that they kept in touch with me when they needed to and I was extremely happy with the result and the Solicitor who looked after my case. I would definitely use their services again in the future should the need ever arise

My dealings with lance mason proved most satisfactory,

Andrea Howarth has been dealing with my claim and has now been settled and I couldn't be happier with the outcome.

Will highly recommend Lance Mason solicitors

Thankyou.

This is the worst solicitors ever. They lie and lead you to believe that they are capable enough to get the rightful compensation you deserve. Provide you with false hope to gain your trust, only to take the absolute mick. Their disgusting lack of communication which left me in the dark for months , and blatant disregard for clients is something of which no company should have. I highly advise people to avoid Lance mason

Would highly recommend then. Umera dealt with my claim from start to finish and was really happy with the way I was kept informed and help me understand the process. Thank Umera and the LM Team.

Lance Mason Solicitors are a fantastic company ... The Staff especially (Elizabeth McKay Lewis) have been outstanding and I would like to thank you all for helping me... I would highly recommend Lance Mason Solicitors as they are very professional, honest and trustworthy... The best Solicitors I have ever come across... They really are in my opinion the best Solicitors in the country... 10 out of 10 for all there efforts... THANK YOU.

Very impressed with Andrea. Would highly recommend her and Lance Mason

My experience with Lance Mason was nothing short of extreme professionalism throughout. I've had experience with other companies of their kind & can say not one has given the service, attention & sheer dedication like they did.

I would not hesitate to recommend them on any level. The young lady called Elizabeth who dealt with my claim was brilliant. I'm a working single mum who didn't always respond as quickly as one could have. However Elizabeth was patient although persistent in a very nice way which kept me on my toes leading to a quick completion of my claim.

Great company whom I was very pleased to have been introduced too, thank you Lance Mason.

I have received a professional and competent service from LM Costs especially from Bilal Hussain. Bilal has always been available to provide advice on a range of costs matters at any stage of the process. His support has been invaluable.

Great firm but have to say a special thaks to Johanna Tomlinson, very professional and helpful.