Olesya C

Review of Lance Mason

The worst ever company we dealt with.. Just avoid!...

The worst ever company we dealt with.. Just avoid! Case logged early January this year and until now 14th of June nothing seems to be moving (non fault car accident), no matter how you chase them ..no customer service at all ! they will push you to what suits them better, if it doesn't suit you as a client -they wont be bothered and your case will be soooo delayed..They will keep sending you to numerous medical appointments with no further updates just bla bla bla .. They wont even send you the copy of you files in accordance with data access regulation. This company needs a proper complain to Solicitors Regulation Authority if smb can afford spending more time on them. If we could opt out , we would have done this long time ago, but we can't simply because they will impose fees for doing nothing and loosing your time.
Will never ever use this company again , will never recommend them to anyone else, waste of time , money , disgusting attitude ! just AVOID